Out of the Box Review: T-Mobile BlackBerry 8320 Curve

By David Boyd on 25 Sep 2007 10:06 am EDT
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T-Mobile BlackBerry 8320

The highly anticipated device has arrived!

The rumors and speculation about the BlackBerry Curve 8320 for T-Mobile have been floating around the tech blog community for months and months, and now the time has come. The 8320 is here! Everything you have come to know and love with BlackBerry, with the added sweetness of WiFi!

T-Mobile officially began selling the device on September 22, 2007; two days earlier than was originally scheduled for release. Customers can choose between a dark grey that they call Titanium, or Pale Gold (same gold as the new Pearl from T-Mobile).

Handset Features and Design
The BlackBerry Curve 8320 is the second device released by Research in Motion that has WiFi/EDGE capabilities. The BlackBerry 8820 was the first device. The Curve has been portrayed by BlackBerry as the smallest and lightest BlackBerry smartphone ever to come with a full QWERTY keyboard.

His and Hers 8320s
One for Me, One for my Wife!

Many T-Mobile users have been waiting for a long time to get the Curve; some didn’t wait and started using an unlocked version. I was one who could not wait, and took a small vacation to London in May of this year and picked up an unlocked Curve 8300 from O2 thanks to Tmag2005. Yes, this sounds like a serious addiction, but it was also a great vacation! However, I wanted one feature in particular that was offered on the 8320 that my 8300 did not have… WiFi. I have terrible coverage at my house, and I really wanted to take advantage of T-Mobile’s Hotspot at Home service.

8320 - front and back
All of the BlackBerry 8300's goodness, with the addition of WiFi

Basically, adding this feature to your account will allow you to add your 8320 to your home wireless network, and then make unlimited nationwide calls without minutes being deducted from your monthly allowance via Unlicensed Mobile Access or UMA. This was going to be the answer to my coverage issues at home. Now, the unlimited calls only apply to calls within the United States; international calls still have the regular rates applied to them. This will be a great feature and will allow many users who haven’t done so already, to completely get rid of their landline. Calls made on WiFi will effortlessly transition to the T-Mobile wireless network when you move out of WiFi coverage, and vice versa. Now, another good thing is that calls started on WiFi, and then transitioned to the wireless network are still counted as a WiFi call, thus not deducting from your minutes. However, the downside is that calls started on the wireless network, and then transitioned to WiFi will still count against your minutes. I guess we can’t have our cake and eat it too.

The 8320 also comes with the same features we have seen on other 83xx/88xx devices:

  • Bluetooth 2.0
  • Photo Caller ID
  • Speakerphone
  • Voice Dialing
  • myFaves (T-Mobile Berrys only)
  • 2 Megapixel Camera
  • Music and Video Player
  • Stereo Bluetooth
  • Instant Messaging
  • Spell Checker
  • Voice Note

Did you see where I mentioned Instant Messaging? In the past with T-Mobile we have associated that to be the included OZ Messenger client on the device. As some users found out the hard way, OZ Messenger uses your SMS allowance, and not your data package. The new 8320 does not have OZ Messenger installed, but rather the native IM clients for all the major IM providers such as: AOL, Gtalk, Yahoo, Windows Live, and ICQ.

Naturally like most all other current GSM BlackBerry devices, the 8320 is a QuadBand International phone. It weighs in at a mere 3.9oz, and its dimensions are 2.4” x 4.2” x 0.6”. It also contains a microSD slot and has a 3.5mm stereo headset jack.

8320 Instant Messaging Applications
The Instant Messaging Applications that come Standard on
the T-Mobile BlackBerry 8320... WOW!

Unboxing
Now for me, unboxing was twice as fun. I had picked up two 8320’s; one for me, and one for my better half. The T-Mobile 8320 comes in the same size box as all other past BlackBerry’s I have purchased. The nice thing about this box is that it advertises the Hotspot at Home feature.

Opening the box, I found my Titanium Curve sitting there waiting patiently for me to get my hands on it. The screen was covered with a special plastic sticker that tells of dialing shortcuts to check your minutes used, or account balance. The back of the device also had a protective sticker with a diagram and instructions on how to properly place the SIM card in the device.

The device was removed from the box and given to the friendly T-Mobile rep to ensure that all was working properly with the Curve. He had me remove my SIM card from my current device, put it into the 8320, and make sure that it was working properly. After a minute or so of the initial boot of the device, everything appeared to be working as expected.

I continued to look through the box of goodies and found many of the same things that I have been accustomed to seeing in the box. There was the standard travel charger, the USB cable, 3.5mm wired stereo headset, BlackBerry user tools CD, Tips and Tricks card, Getting Started Posted, and the most significant thing, other than the device itself, was a carrying case. Yes, you heard that right. Unlike the Curve 8300 on AT&T, this Curve came complete with a carrying case. The case is actually just a pouch that the 8320 slides into, which can then  be placed in your pocket or purse for carrying around. It does include the sleeper magnet to take advantage of the in-holster/out-of-holster functions.

T-Mobile BlackBerry 8320 Unboxing
The T-Mobile BlackBerry 8320 Unboxed

Device Setup and Activation
I could hardly wait to get home and start transferring data and activating my new 8320. First thing I did was to make a backup of my data on my existing BlackBerry. Next, I turned off my old BlackBerry and pulled out my SIM card. I transferred the SIM card along with a 2GB microSD card into the new 8320, replaced the battery, slid back on the battery cover, and I was in business. It took a short time for the device to boot up, and then I was greeted by the Device Setup Wizard.

You get three options when the wizard appears: Run Setup Wizard, Remind Me Later, and Don’t Ask Me Again. For new users unfamiliar with the BlackBerry and how it operates, I would recommend going through the Setup Wizard. It only takes about 10 minutes, and it will guide you through setting up the language you will be using, setting the correct date and time, transferring contacts from your SIM card, setting owner information, setting font style and size, setting up or creating an email account, and it will guide you through some of the basic buttons that you will find on your new BlackBerry.

For a change, I actually followed the instructions sent with the device in order to make sure I had everything setup properly. The next step was to setup the WiFi on the device. There is an icon on the applications screen that looks like a little WiFi router. Simply move the cursor to that icon, where you will see the words “Set Up WiFi” at the bottom of the screen. Press the trackball, and you will then be taken into the Setup WiFi wizard. The easiest way to begin is to simply let the 8320 scan for available networks. It easily found mine, as well as my neighbors. I selected my network and was then prompted for the WEP key. It validated my key, and then brought up a screen that gave me the option to change the name of the network for the way it would appear on the 8320. you could leave it as is, or change it to something like “Home” or “Office”. I decided to just leave it the way it was. After all is done, you will get a confirmation screen that the network was successfully added and then just click on “Finish” to exit the wizard. I checked my coverage indictor at the top right corner of my screen and I was now showing that WiFi was connected and that I was active on UMA.

The next step for me was to restore all my device data. There are two easy ways this can be accomplished. Number one is to use the Switch Device Wizard in Desktop Manager v4.2, and number two is to simply open Desktop Manager, and click on the backup/restore button, and to restore a backup file of your data. Since I had just backed up my device, I chose option number two. I had done this time and time before with the many BlackBerry’s I have owned, but this time, the BlackBerry just didn’t agree with what I had just fed it.

All of my data and information transferred over, but I now no longer had UMA signal in the house. I tried turning off the WiFi and then back on… nothing. I deleted the connection altogether and set it up again. I got connected to WiFi, but no UMA. What in the world was going on? I had seen the UMA coverage when I was in the T-Mobile store, and it was there when I first setup WiFi at home on the 8320, but where had it gone?

Since it was getting late at night, and I had no more solutions of my own that I could come up with, a call to T-Mobile Customer Care was placed. I was connected with Tier 1 support at first and described my problem to them. This was not the first they had heard of it, because they actually had a solution already in the computer. The tech told me that I would need to completely wipe the device, and then restore again, and that would fix the problem.

I was skeptical of that solution, but I gave it a shot anyway. A short time later, my device had wiped, and I was in the process of restoring my data again. Everything came back up as expected, and I went into the WiFi setup and added my network back on. The 8320 connected to my network with no problem, but I still did not have any UMA showing in the top right corner. I informed the agent that the problem still existed; she stated there were no other solutions listed if the posted solution did not work. She suggested that I may need to speak with Tier 2 support who handles all PDA/BlackBerry issues. Of course, that was going to have to be my next step, so I had her transfer my call over to them.

The call was answered by the most energetic tech that I have ever spoken with. I explained my problem to her, and she stated that I was her first call for tech support on the 8320. She looked through her database and found the solution that the previous tech had given me. I told her that I had been there and done that, and nothing was better. She put me on hold and conferred with another tech. When she came back on line, she informed me that I would need to wipe the device again and do a selective restore of my data. She walked me through the process, and told me only to restore very few things such as: address book, messages, auto text, saved messages, etc. In total, I think I only restored about six files.

After the restoring was complete, I gave it a shot again and setup the WiFi. My network appeared again and shockingly so did my UMA connection! It appears that this worked. She did not know what in the complete restore was causing the problem, but this was now the solution, and she updated their database with our newfound solution. I thanked her for her time, and by now it was nearly 1:30am and I needed to head off to bed.

WiFi Setup
How to Set Up WiFi

WiFi Setup
Step 1 - Begin WiFi Setup

WiFi Setup
Step 2 - Begin Scan for Available Networks

WiFi Setup
Step 3 - Select Available Network to Connect To

WiFi Setup
Step 4 - Enter WEP Key for Network

Wi-Fi Setup
Step 5 - Connect to Wireless Network!

Putting the 8320 to use
It was bright and early on Sunday morning and I was eager to start testing out my new 8320. I grabbed it off my nightstand, unplugged it from the charger, popped it out of my Seidio holster and looked at the screen…. NO UMA!!! What in the world is going on with this thing??? I turned off the WiFi connection, and then reactivated it again. A few short moments later it came back up, and UMA was present again. I’m not sure what the problem was, but I was sure glad that I got the UMA back.

For most of the day Sunday I was with the family at Sea World in San Antonio. Trust me, I made sure I stayed out of the splash zone during the Shamu show. I did not want to ruin my brand new 8320. During the day Sunday, I was just using the GSM network, and everything worked as expected. I got home late that night and low and behold, when I walked into the house, it automatically switched to WiFi/UMA as it was supposed to.

Now my wife’s Curve wasn’t being as cooperative. It did not switch over, and no matter what I did, it would not work. I ended up having to wipe and selective restore again on it. I was not a happy camper. Why is this so difficult? After it was reloaded, everything was now working again. It was bedtime, and I needed my rest after a long day of keeping up with my three year old at Sea World.

Monday morning brought more stress to my life. I took the 8320 off the charger, and there was no UMA again. I’m beginning to think that the WiFi antenna in the 8320 just is not picking up a good signal in my room. My laptop has no issues, but I’m sure the antenna in the 8320 is not as good. I may have to get a signal booster and see if that solves my problem.

I went downstairs and the UMA came up. I made several calls today, and the quality was very good both on UMA and on the wireless network. I also had to test out T-Mobile’s claim that the transition between WiFi and the wireless network would be seamless. I made calls from WiFi and left my coverage area, and it did transition onto the GSM network without a glitch. The same was also true calling from GSM and going to WiFi.

I discovered that when on a call via UMA, you can still send and receive data over your BlackBerry. I had not heard of this benefit being advertised before, but it is very beneficial if you need to make a call and send an email at the same time.

Now with UMA halfway working for me, I decided that I should try out the service on another WiFi network. My wife dragged me to a Starbucks, and it seamlessly switched to the T-Mobile Hotspot. These settings are pre-programmed in the device, and the user does not have to do anything to get this to work.

I then traveled over to my parent’s house to see about adding a different personal secured network. I obtained my dad’s WEP key, and his network was added to my list. The 8320 immediately connected and went to UMA. I received a call while at his house, and while on UMA the call was very choppy. I switched the WiFi off during the call and it switched to the GSM/EDGE network and the call clarity returned to where I could hear the caller. I’m not sure what the issue was, but this was the first time I had any such problem.

Data Speeds
Numerous users have reported that the WiFi data is no faster than the EDGE network. I personally haven’t had much time in the past two days to completely test this out. However, from my initial observations, it appears that WiFi surfing is faster than EDGE. I’m sure there are numerous things that could have some influence on this, but I’ll just conduct my own little test real quick and see what happens.

I cleared the cache on my 8320 before each test and did a very simple test. I pulled up http://www.cnet.com from WiFi, and then again from EDGE. It took 23 seconds for the page to completely load on WiFi, and 37 seconds to load on EDGE. Obviously WiFi is faster, but all in all, there was not that much of a difference. Where I did notice a real speed difference was when I was downloading applications like Viigo. This loaded almost instantly. I was very impressed!

T-Mobile BlackBerry 8320 Connected to UMA
UMA via WiFi on the T-Mobile BlackBerry 8320


Storage choices
The 8320 comes with a nice leather storage pouch. This is great to use if you like to carry your blackberry in your pocket or a purse. It will protect the device from scratches and scrapes, and the sleeper magnet will help save your battery life by putting your device in standby, and of course, you can take advantage of the in-holster functions.

Now if the storage pouch is not your cup of tea, there are numerous other options available for you to choose from. Check out the CrackBerry Store for the complete selection.

OEM Case
The Included OEM Pouch. At least the T-Mobile 8320 comes
with a protective covering in the box (the AT&T 8300 did not),
but the pouch doesn't exactly scream 'Consumer' style.

Conclusion
I really want to like this device, but I’m not so sure that enough of the bugs have been worked out yet. My primary reason for getting the 8320 was to get improved coverage at my house. With the UMA going in and out all the time, I’m not so sure I have achieved that. I think T-Mobile just needs some time to work the kinks out, and thus these are the issues that early adopters like me have to deal with.

The device overall is great. It has everything that most users have come to love on the 8300 with the added benefit of WiFi.

I didn’t discuss everything there is to do with the new 8320. I just wanted to get this info out early to everyone who was thinking about getting the device. If you have more specific questions about something I haven’t covered, post it in the forums and let’s talk about it.

Pros:

  • Small and lightweight
  • Easy to use wizards
  • Seamless transition from WiFi to wireless network
Cons:
  • Complete Backup/Restore option does not work
  • WiFi antenna does not obtain the best signal

Topics: Device Reviews

41 comments

naviwilliams

Nicely done, David. I'm truly impressed, mainly because you gave a TRUE description of the device, not just your likes; as some reviews do...

What I want to know is, can one load the OS from the 8320 on a 8300? And, would it work; I obviously understand the wifi part wouldn't work, but, you get my point...

Wayne Schulz

It seems like quite a few people have run into issues when trying to use the RIM software that automatically swaps devices. I am guessing that's what tech support went through with you by having you wipe and then only selectively restore files.

I hope that the reception problem isn't widespread. My 8320 arrives tomorrow and I plan to test it for a while.

MMB916

Thank you, David. It really felt like I received one myself and was going through the steps with you. The details were extremely helpful, especially regarding WiFi! Also, great that T-Mobile had the sense to include a case unlike att.
Keep us posted. Enjoy!

skindoc

Instead of use the "Switch Device Wizard" in the Desktop Manager, I was advised to uninstall the old version and use the one that came with the 8320. I did this and all of my contacts/calendar info flowed smoothly from Outlook to my new Curve. Hopefully, this may save someone else from having issues when upgrading devices.

kasperapd

What device were you using before, and were you able to still get UMA after restoring all of your data?

Anonymous

hello, you don't need to do the backup/restore method. Just simply connect your new phone to your pc and sync... then setup your customizations again as your changing bberry platforms (e.g. 8700 to 8300 or 8800 to 8300) Then UMA will work much better. I had no problems whatsoever with my 8300 and tmobile.

tmag2005

Yet another good review, and being one of the first WiFi BB's, its a shame there are issues but glad you got your new toy...

John216

Great Review!! I too had the same troubles but the selective restore is definetly the key to my worries. It works great now and transitions from network to wifi with ease. Again 2 thumbs up on the review, I've gone to every forum on the net and yours has been the greatest review by far, maybe because I too went through UMA Hell when I first got the device.

John216

Wait a minute....take a look at www.tmobile.com and look at the Blackberry 8320's features...does my eyes decive me or does it say video camera!?!?! This is the first I've heard of this or is it just a typo? But it clearly states "Capture short video clips to keep for yourself or share with friends and family." hmmmmm....is this an untapped resource?

Anonymous

The OS that shipped with the 8320 doesn't have video recording capabilities.

Maybe on the next OS coming out...but definitely doesn't have it.

kasperapd

Definitely no option for video recording right now... Hopefully in a future OS release.

czhang

So when a new OS comes out, will it be available for this BB?

JGreg

Thanks for the review. I have to agree that RIM needs to swat a few more bugs in this new, potentially great device.

In addition to the problems you and others have pointed out regarding Wi-Fi, I have been unable to use my BT headset with the 8320 while on Wi-Fi. The T-Mobile CSR rep said, "yep, we know about that, there is a conflict between the BT and Wi-Fi signals". When I asked when this would be addressed the CSR responded, "I am not sure but you can use a corded headset in the meantime". Arghh!

kasperapd

I hadn't even tried that yet. I have been too busy getting the UMA to work correctly. But the CSR's response is not what I would expect.

SoldatCrinale

This happens with all early adopters of a new device. I think once T-Mo really works with the 8320...everything will be fixed. i too am a early a adopter(still have yet to recieve mine) but i know for a fact ill run into the same issues...thanks for the heads up david. I know what i am in for. I still cant wait to enjoy my first BB...SCREW YOU DANGER!

Art

Yup, first thing i did after getting the new device is nuke the WiFi system.

Glad to see I'm in good company :-)

Anonymous

am i able to use the blackberry desktop software to input all my address/phone contact info w/o manually typing it into the device itself? (i'm a newbie) i tried to figure it out last nite but can't seem to do it?

Michael CrackBerry

I had the Pearl since Sept. 2006 and I recall issues with it until patches came out about 45 days after its debut. So IMHO we all have to be patient with the Curve.

I too got the Curve for hotspot @home use. I have "UMA" indicated and the hotpot connection. Have made a few calls with it. But based on your review, I dare not perform a total restore, I'll just restore my contacts.

So what else do I find uber cool on the Curve:

I inserted my Pearl's 4GB MicroSDHC chip into the Curve and it fired right up. That was a big question in my mind. While I knew the Curve supported 4GB chips, I wondered if videos formatted for the Pearl [a special avi format] would work on the Curve.

In fact, all the files on my 4GB chip played on the Curve [music, pics, video, ring tones]. That was a pleasant surprise as I was able to set up my ringtones to play on the Curve.

I played my videos on it, full screen. Love the "play full screen" option. Man that is worth the price of admission right there. I love the larger display, that is, larger than the Pearl's. Videos on the Curve feel like an "iMax" experience compared to the Pearl's display size.

Played some MP3 files with my high end 3.5mm headphones. Got to love that 3.5 mm jack over the Pearl's 2.5 mm port.

I also like the fit and finish. The rubberized side rails are far better than the Pearl's plastic chrome-painted rails.

What is really cool is that my batteries from my 7100t and the 8100 Pearl work in the Curve. But even better is my Seidio extended battery [what I call the "medium" extended battery] works in it too.

So the Curve cover would fit PERFECT I removed the little black foam pad in the middle of the cover. The cover fit over the battery with that foam on, but it was a little snug. Took off the foam square and the battery cover fits over the medium battery perfect, as if the OEM battery is in there.

I also like that I was able to use my old USB charger on the Curve [I have the USB charger hooked up to my desk in a permanent spot and the Pearl sat in a holder on the desk, while charging.] Was great to just swap the Pearl with the Curve on my "charging station.

Took some pics. The Curve takes better pics than the Pearl, as I guess it should being it's a 2mp instead of the Pearl's 1.3mp.

Oh, on the sound, I guess RIM improved the speaker over that which was on the Pearl. The Curve's speaker [when I played a movie] was super loud and sounded good for a phone.

Over the past 1.5 months I have been using hotspot @home with a Nokia 6086 hotspot phone. I used about 1200 minutes during the day, for FREE with the hotspot service. My regular cell plan used 238 minutes. I'm loving the savings with the hotspot @home service. I don't have to watch my minutes any longer, even though I have the 1000 minutes for $40 plan.

All in all I don't mind waiting for T-Mo to work out the bugs on hotspot @home or the Curve. One of the reasons I love T-Mo is because of their great support, their prices and that they are always working on getting things just right for us.

Kevin Michaluk

Great Supplemental Review! Having used both the Pearl and the Curve, I can totally relate to your comparison. Spot on!

Enjoy the 8320!!!

Anonymous

Hello, and thanks for great information.

I use T-Mobile. If I get the Curve and travel overseas can I use a wifi network to send and receive calls with my US number?

There is no support for GSM in Japan so my phone does not work there, so if it works on a wifi network in Japan that will really help.

I own a wifi router in Japan, but it would be nice to us on other wifi networks.

It should work but maybe T-Mobile block non-US IP addresses.

quachthi

i found ur website from google....anyway....very good info...thanks ...but i do have a question....i just bought the phone today ...got no time to play with it yet...i wonder if this version will allow us to do video recording on this..please email thanks......and if any cool software for this version please inform me ...thanks again

Jimmy

Wow!! It's as if "I" wrote this review!! I was having the SAME exact problems with UMA as you were!!! Sometimes mine would work, sometimes my wife's would, etc. Sometimes it would work at night and then not work the next day. I think I figured out the problem.

2 things:

1) Tmobile was having a problem mostly in California with their UMA servers, so some people (including me) were having problems with UMA connectivity. I think it may have gotten fixed.

2) I decided that my router (although a brand new FIOS verizon router) wasn't giving my curve the love that it needed, so I got the linksys tmobile router (free after rebates) and piggy backed that onto my system and route my UMA call through that.

Problems solved for now.

I love the whole concept of it all, but yeah... until the bugs get worked out.. it kind of is sketchy at the moment.

Thanks for your review. Very helpful!

James S

I bought the 8320 yesterday from a T-Mobile store in the Philly burbs. The phone is actually aweome. However, there were a few MASSIVE problems I had to contend with. The biggest being the Wi-Fi and UMA. After speaking to 8, yes 8! people from T-Mobile, I fought them tooth and nail to speak to someone from Blackberry... after 4 hours of battling, they finally got me over to someone at RIM to help resolve why my phone would not see my existing Wi-Fi network. I was using a Belkin Wirless G, MIMO router. I went as far as adding the MAC address of the phone to the router which sorta solved the problem and the devices could see each other. However, I dont believe the router was allowing data traffic...it def was not allowing UMA. After an hour on phone with the very helpful guy from RIM, i decided to wait for the following day and purchase the nearly free D-Link router from T-Mobile. However, before I did this, I went to Starbucks and watched my phone light up in their hotspot with both Wi-Fi and UMA. The phone worked beautifully... then I went next door to Panera bread where they have free Internet access...my phone would NOT connect to their free wi-fi. Apparently RIM or T-Mobile doesnt allow these devices to work in an interoperable environment... that sucks! HOWEVER, I bought the T-Mobile router, replaced my existing (and brand new) router, fired it up, and PRESTO... my phone is working beautifully in my house. Both Wi-Fi and UMA!! No glitches. Morale of this story... BUY THE T-MOBILE ROUTER...and you will avoid the massive amount of headaches I did. Note to T-Mobile, update the Curve's OS to allow for seemless interoperability with other non-proprietary routers... and you will crush the competition. (btw, I also switched from ATT of 10 years to T-Mobile because of this phone and service!)

Gold

Hi guys just ordered the curve from tmob and im giving up my 8800 (GPS) for this monster BB. every where i read they are saying this BB is the king of kings wow never seen a BB device w so many (+) reviews.

kenwolf

I'm using ATT, but they dont have the 8320, seems only T Mobil does. I travel the US alot, and therefore hesitant to go with T Mobil, as I hear the coverage is spotty, not that ATT is that great. Would appreciate feedback from you T Mobil people, as I want the new Curve 8320.

Justin

I saw your comment and i wanted to answer any questions that you have about T-Mobile or the 8320. T-Mobile's coverage has expanded greatly in the past 1-2 years! Depending on what part of the country you live in, we have been rated the company with the least dropped calls and the best audio quality by several research companies. Also we have unparalleled customer service, best in wireless industry by far! let's chat

Anonymous

Hello, I just got the red bberry 8310 from AT&T and I just realized that there is no AIM with it. I really wanted to have that feature but is it really necessary. I didn't get the 8320 from T-Mobile bcoz it was really expensive. Is there a really bug difference between the two devices?

Anonymous

I absolutely LOVE this phone. This totally whips my old HP8310 touch screen phone.... i made the mistake of switching to nextel...what a joke. That was the biggest mistake i have ever made. I cancelled my nextel contract early to get back with tmobile, and i have to say this, tmobile has THE BEST customer service EVER!! (i agree with the above statement). I contacted tmobile to ask them a question, there response WITH answering my question, "mr. *** were sorry you had to contact us and take time out of your schedule...here's a 100 free minutes", and i called them. anyways. Tmobile blackberry curve 8820 has ALL messangers aim, icq, yahoo, msn, gmail, and blackberry mess. BLAZZZING FAST email/text messaging. use whole mp3's for ringtones. OUTSTANDING picture quality. comes with a pouch. Sorry im rambling. If ANYONE has any questions about this crackberry let me know. :)....

ryrycalguy

...I have to say that this phone is just absolutely amazing. I moved from Verizon, which I had no problem with except that I didn't have service inside my house. Hotspot@Home took care of that. Anyway, although the 8320 comes with all the chat apps (i.e. AIM, ICQ, MSN, Yahoo, GTalk, etc.) I just deleted them and download JiveTalk cuz it uses my data plan instead of my text message plan. A big thing for me was that JiveTalk showed my whole AIM buddylist and not that annoying "Mobile Device" contacts list that AIM Mobile has. You should call TMo directly and ask if they have any corporate discounts for you because I was able to get the Curve for only 99.99 after rebate and 15% off of my monthly bill.

Anonymous

All,

When having flaky issues with UMA, check to see that your router is IPSEC (UDP port 500) friendly. I know first hand that the older linksys 54G routers do not like IPSEC traffic. You may want to take a look at DLINK.

I am using a Cisco PIX firewall and have no issues with UMA at all after allowing IPSEC traffic.

Anonymous

After two great weeks with my BlackBerry & UMA, it started dropping UMA for mobile connection even when standing next to a router; even if "Wi-Fi Preferred" is selected under MANAGE CONNECTIONS/MOBILE NETWORK OPTIONS. I have confirmed this to be a non-isolated issue since my friend's BlackBerry Curve suffers the same problem.

To band-aid the situation, we go to MANAGE CONNECTIONS then untick the MOBILE NETWORK box. UMA comes back and remains. Suck part is when we leave a Wi-Fi area, we have to remember to tick the MOBILE NETWORK box again. I myself have done this for a week and getting tired of it.

My wife has no problems with her Nokia Wi-Fi phone with the slight exception being it is sometimes slow to switch over from mobile connection to UMA. Once it switches from mobile connection to UMA, it stays on UMA, unlike my BlackBerry Curve.

I reported my findings & temporary solution to T-Mobile last night and hopefully a permanent solution is in the works.

Roseellen99

WOW! Like YOU, I can't beleive this BB is such a PIA! My experience with BB is much the same as yours. I received my new curve 1-29-08. What a nightmare! I spent 7 days and nights reading these post on crackberry, talking to customer service, at the T-Momile store, on and on and on. Loading, changing things adding things. If there is a word for the curve its a "JOB".
Not compatable with Windows outlook business contact manager, can't Wi-Fi connect to home 2Wire or company net gear Router, just to mention a couple of MANY unresolved issues with the BB curve! (I know what you are thinking, I'm incompetent, but I exhausted all resources including the T-Mo experts on site, read 100's of posts, many here) I didn't need another JOB that consumes many hours of my day, I need a phone and email and access to my customer data base that is seamless and trouble free! I need to be connected at home in the office, and in the car, BB is anything but seamless!
2-7-08 I returned it to T-Mobile. Just grabbed, at random, a T-Mo WING and took it home. WOW 3 hours later "ALL" is up and running, Business contact manager loaded and working well, voice calling is clear and exact, connected to work and home router instantly! What a "JOY" and not a "JOB".
The only BB issue I have to resolve is uninstalling BB desktop manager! It locks up my Vista and will not uninstal. So a sys restore back to 1-28-08 to make the last BB PIA go away and Good bye BB Curve!

Philscbx

Actually, I'm just boxing up my 8320. I loved it at first.
14 days to the mark, but I wasn't ready for the torture.
I wish there was a easy way to hard reset the handset before I ship it back.
I scanned the menu's, and see no option.

1. Out there on the road where I've used my 3 year old T7100 BB for traveling to Europe using prepaid T-Mobile was great. That was the extra Plus.

Europe has a rule unlike here in the States. All incoming calls - no charge.
My 50 Euro prepaid, lasted all month in Amsterdam.
Cross a country border is another story. You will need that countries card.
Don't be surprised when you get home from using US number overseas and see $500 staring you in the face.

T-Mobile will not tell you the real facts about the $5 a minute handshake it took to find you over there. Just a warning in real time.

2. So Far with the 8320, I have had many cases where the number I called could not hear or even have a clue I was on line hearing them perfectly.
Maybe 2 out of 10 calls made, no connection of my mic.

3. I needed to clean up the many screen icons to simplify life.
Priority was creating 2 new shiny application folders. One for all Browser activity, and one for all Utilities.
That's 15 icons in a new shiny green folder.
12 items for all Utilities in bright blue one.
That leaves a home screen with 17 icons including 2 new folders.

4. Later in the week, I set up the wifi and bluetooth to the Apple Powerbook.
Not really a easy feat at first being some of the required actions to make are hidden from main menu.
I could go on deeper about it's menu system, and have 4 pages of notes.
To my surprise, the 8320 could see Wifi from the house to the shop at 250 ft.

5. Moving SIM card.
For some reason, creating new addresses the last year or so never made it to the SIM card on the T7100.

This was a major hassle, as everyone I needed to contact was on the address book of the old handset and not on the Sim. So the T7100 had to ride shotgun a few days until I stopped needing therapy.

6. The trackball is a major hit. Brightly lit, and super fast, and maybe too sensitive in wordy posts to grab what it went passed a couple times.
It has a great Video Player, and wish it had a recorder.

The camera is better than expected, and bluetooth passed the images over to the Apple Laptop quite well.

The Voice Dialing feature works better than expected,
but has an attitude at moments.

Mapping for me is a love thing.
I may never be satisfied, but the 8320 does it very well.
I could lock on to the street outside of Amsterdam I stay at.

7. I wear reading glasses for small print.
I can easily access any key action on the T7100 without glasses, which I believe is similar to the Pearl's key pad.
But the 8320 without reading glasses in poor lighting, you better know where the keys are. This just happens to be my handicap with this guy.
If it had on screen touch access to larger keys, I'm sure I'd keep it.

I tried to bluetooth to MyPal Asus, and it sees it, but that's it.
I think this is where the WING is to my advantage, and the larger keypad.

8. The 8320 is slim.
Placing a digital caliper across the T7100's screen to the back side is 19MM.
The 8320 is 16MM thick.
The T7100 is 55-57mm wide, 119mm long.
The 8320 is 62mm wide, 107mm long.

9. As Roseellen has gone, I'm sure to follow.
My hat's off to those who can make the 8320 rock.

David Szymanski

Hey,

I'm about to purchase my first Blackberry Curve from Tmobile and I was wondering what I should expect for setting it up with my Mac Book Pro.

Hope its not to hard.
Please feel free to contact me back at my email address.
davidjszymanski@gmail.com

Thanks,

David

Cory Lusher

Good afternoon,

On my T-Mobile Blackberry Curve it provides two message boxes - one for text and one for the e-mail address I have configured.

Would you know why, when I send an e-mail, it also places a copy of the e-mail (either sent or received) in my text message box? Is this a feature I can correct so that my e-mails only show in my e-mail message box?

Any help would be much appreciated. Thanks!

Cory Lusher

offshore it outsourcing

This is probably a just a rumor - taken from other rumors which could very well end up being true. So more than likely, at some point in the future, there will be a Mac Tablet with a unique form factor.

search engine optimization

Excel locates any cells that have comments that include the desired text. The cell is selected, but the comment is not displayed. You will need to close the Find and Replace dialog box and then display the comment for the cell.

wlkelly

I am on the verge of leaving Verizon after 10 years due to no cell phone signal in my home in Hockessin, DE. I am looking at obtaining the Blackberry 8320 for the same reasons as David. Hopefully, this will resolve my in home problems. What makes it even more urgent that I find a solution is that I now work from my home office. Before committing to T-Mobile and the 8320, does anyone have an alternative recommendation? Have the problems David mentioned in his review more than a year ago been resolved? Is there a newer Blackberry model being talked about that will supersede the 8320 in the foreseeable future? Thanks for the input.

Bill Kelly

Keving813

I just got the BB 8320 from T-mobile and i have not had anyproblems with the uma in my house....and also there is a new OS that you can get threw the tmobile website that lets you stream/capture video! its very simple to upload using the Desktop Manager. Im loving mine :)