Join Our 3 MILLION+ Members Today! Register Here | Login
Login or Register to post comments

174 Comments

Posted by Kirblar Monday, Jan 18, 2010 857 days ago

You tours have an official 5.0 release :)

 
 
Posted by alphamtbr Monday, Jan 18, 2010 857 days ago

I've never done and OS upgrade and I'm on Verizon - should I install this of wait just a bit longer?

 
 
Posted by dreedy1 Monday, Jan 18, 2010 857 days ago

If you're on VZW then once you download the software, BEFORE you install, go to c:/program files/common files/research in motion/apploader and delete the vendor.xml file. You'll be good to go after that.

 
 
Posted by marcos760 Thursday, Mar 18, 2010 798 days ago

i did that n it still wont let me instal the update

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

No need to wait, just install this and you'll be good to go. Make sure you remove the Vendor.xml file first though as the above comment says.

 
 
Posted by mjbesen310 Monday, Jan 18, 2010 857 days ago

Verizon better hurry and and release there 5.0!

 
 
Posted by storm83 Monday, Jan 18, 2010 857 days ago

I think we're next

 
 
Posted by mickleman52 Tuesday, Jan 19, 2010 857 days ago

I know i have been waiting for the 5.0 upgrade since i got my phone, it should have shipped with it or something. RIM should really let people download betas for os's. I know there is probably risks that go along with that and that's why they don't, but still they get leaked often enough that it shouldn't really be a problem.

 
 
Posted by pokerpro Monday, Jan 18, 2010 857 days ago

Verizon I think will be next I hope

 
 
Posted by clexman Monday, Jan 18, 2010 857 days ago

Finally!!!

Been using it since the leak and all is well except an issue with my favorite theme.

 
 
Posted by WhoolioPreludee Monday, Jan 18, 2010 857 days ago

so finally all whiny tour users can be done with

 
 
Posted by myers6mm Monday, Jan 18, 2010 857 days ago

Go back to whining about the BIS outage!

 
 
Posted by scuebydue Tuesday, Jan 19, 2010 857 days ago

Which is unlike the whiny bold people wanting 5.0. Or as said above, outages. I didn't have outages on my tour with 5.0

 
 
Posted by ecko840 Monday, Jan 18, 2010 857 days ago

Let me download it right now and put it in my Sprint 9630

 
 
Posted by phinx404 Monday, Jan 18, 2010 857 days ago

Is this not the same as the leaked version from 2 weeks ago just now made official. its even got the same build #... But if it is there is some menu streaking in the leak... is that still the case with this release? every other aspect of the leaked one runs fantastic.

 
 
Posted by skyboxer Monday, Jan 18, 2010 857 days ago

It's the same as the leak, just with a stamp of approval and the MTS vendor file I believe.
Been running it since it leaked with no issues. Glad to see it make official.

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

Every leaked OS has the potential of becoming office. If a carrier releases an OS which was previously leaked (assuming the build number/platform are the same), then nothing has changed.

 
 
Posted by htm986 Monday, Jan 18, 2010 857 days ago

Is there a way to do the upgrade with a Mac yet?

 
 
Posted by elsteve9 Monday, Jan 18, 2010 857 days ago

It's still fairly buggy...that weird-ass SMS thing is a major pain.

But it's still way better than 4.7, so if you're running that, I'd certainly encourage the upgrade.

-Stephen

 
 
Posted by uwbadger69 Monday, Jan 18, 2010 857 days ago

As usual those of us on Sprint are 2nd class citizens.

 
 
Posted by ssc13 Monday, Jan 18, 2010 857 days ago

better to install this official than the leaked?

I mean, I have the leaked installed, but would this be safer or should I just stick w the leak?

 
 
Posted by Bla1ze Monday, Jan 18, 2010 857 days ago

.419 is .419 is .419 is .419.....

 

 
 
Posted by farico Monday, Jan 18, 2010 857 days ago

well, I don't know if that's 100% right, I have installed .419 leaked version on my tour and the TV service did not work, I downgrade, Today I installed this official release that stills being .419 and my TV service worked fine...My carrier is Iusacell from Mexico.

So I'm not sure if both versions are the same =/

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

They're exactly the same. If any code changed between the leak and release, we wouldn't be talking about .419 anymore.

 
 
Posted by clexman Tuesday, Jan 19, 2010 857 days ago

Installed the leak and got a Blackberry registration email every time I re-booted. Installed the Official one and this does not happen.

Explain that!

 
 
Posted by Dr.Boost Tuesday, Jan 19, 2010 857 days ago

See this thread:
http://www.bbhybrids.net/showthread.php?2246-Warning-about-the-official-...

Radio file was made on Jan 12th for this Official release!

 
 
Posted by mjbesen310 Monday, Jan 18, 2010 857 days ago

.419 is the same no matter what. if anything changed, it would not be .419 its always been like this for many many years, the official OS is always the same as the leaked versions with the same number build

 
 
Posted by jiffy247 Monday, Jan 18, 2010 857 days ago

ok ive got it to the puter, but now i need help to get it to the phone. new to this, please help!!

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

It's not really hard. Delete the vendor.xml file first, which is under Program Files\Common Files\Research in Motion\App Loader.

Disconnect from the Internet and then open up DM and it should prompt you to update.

 
 
Posted by BP27 Monday, Jan 18, 2010 857 days ago

Im with US Cellular would this void anything if i upgraded?

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

Nope...

 
 
Posted by scuebydue Tuesday, Jan 19, 2010 857 days ago

No. I've been running the leaked .419 on my phone for a few weeks. Way faster. Radio is still good.

 
 
Posted by Atira Monday, Jan 18, 2010 857 days ago

I downloaded it, but it never launched the DM. However, I didn't delete the vendor file. Is this where the connections lies?

 
 
Posted by KooLAiD21 Tuesday, Jan 19, 2010 856 days ago

You have to actually run the .exe file that you downloaded to install it on your computer first. Then disconnect from the internet, delete the vendor.xml file, and run desktop manager.

 
 
Posted by Cesardrgn Monday, Jan 18, 2010 857 days ago

I have US Cellular so this will be ok? this is my first blackberry and don't want to mess things up. also can anyone PM me or help me with how to do the install?
been with my phone for almost two months and would thank all of your help guys. thanks...

 
 
Posted by turner5770 Monday, Jan 18, 2010 857 days ago

I have this running on my fiancée's tour since the leak and on mine for prolly two weeks before jumping ship to the hybrid cult. I liked it went smooth for install. And questions on installing pm me.

 
 
Posted by Hgouck Monday, Jan 18, 2010 857 days ago

There is a great instruction 101 here as to how to install
http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-blac...

 
 
Posted by mikelab26 Monday, Jan 18, 2010 857 days ago

how's the battery life of .419? i have .230 installed and its pretty terrible on battery, usually dead after a day of moderate use.

 
 
Posted by asetiawan Monday, Jan 18, 2010 857 days ago

I have been using it for almost 3 weeks, but nothing change with the. Battery life, so I guess they need to fix somethings with this OS. Unlike bold 9700 so much different can be used @ least 1.5 days with OS 429.

 
 
Posted by mikelab26 Monday, Jan 18, 2010 857 days ago

so does that mean that its better than .230? is there a hybrid that would increase battery life?

 
 
Posted by nesstyler Monday, Jan 18, 2010 857 days ago

i have verizon for a cell provider and want to download the OS 5.0 but im having problems locating the vendor.xml file on my computer to delete and get rid of. also the DM is connecting to my blackberry when i open it up to start the upgrade process. need some help please!!!

 
 
Posted by MRCUR Monday, Jan 18, 2010 857 days ago

Program Files\Common Files\Research In Motion\AppLoader\vendor.xml

 
 
Posted by nesstyler Monday, Jan 18, 2010 857 days ago

i cant find RIM under common files. it is only under program files and i dont see a vendor.xml file would it be under another name?

 
 
Posted by KooLAiD21 Tuesday, Jan 19, 2010 856 days ago

If you're running a 64-bit OS the path would be c:\Program Files (x86)\Common Files\Research In Motion\AppLoader

 
 
Posted by ithinkimjoe Monday, Jan 18, 2010 857 days ago

so i've downloaded the file and followed the tutorial and deleted the xml file, yet, DM won't install the 5.0 on my tour. any suggestions?

 
 
Posted by laziebun Monday, Jan 18, 2010 857 days ago

im having the same problem. I delete the "Vendor" file and download the 5.0 but my DM keeps showing the 4.7.1 on the screen. Any advice would be great!

 
 
Posted by KooLAiD21 Tuesday, Jan 19, 2010 856 days ago

Close Desktop Manager, disconnect from the internet, then delete the vendor.xml file, then re-open Desktop Manager.

 
 
Posted by lobbyintx Monday, Jan 18, 2010 857 days ago

what does deleting the vendor file do?

 
 
Posted by k_rhayes Monday, Jan 18, 2010 857 days ago

Yes what does deleting the vendor file actually do???

 
 
Posted by cmk99 Monday, Jan 18, 2010 857 days ago

I HAVE VZW, DOWNLOADED 5.0 FROM MTS, WENT TO PROG. FILES/COMMON FILES/ BUT CANT FIND A RIM AND OR APP LOADER AREA OR ANYTHING THAT IS A VENDOR XML FILE....IM NOT SO GREAT AT THIS AND AM GETTIN MAD! LOL
ANY HELP OTHER THAN THE OBVIOUS WOULD BE APPRECIATED

 
 
Posted by KooLAiD21 Tuesday, Jan 19, 2010 856 days ago

If so then c:\Program Files (x86)\Comm......

 
 
Posted by CrucialTK Monday, Jan 18, 2010 857 days ago

install this blackberry device software upgrade.

Thats the error the system gives me. It won't let me go any furter. once I hit next it merely tells me there's no available upgrade.

Anyone help please? And device.xml has been deleted, btw.

 
 
Posted by cmk99 Monday, Jan 18, 2010 857 days ago

DID U DELETE device.xml or vendor.xml?

 
 
Posted by CrucialTK Monday, Jan 18, 2010 857 days ago

I deleted Vendor.xml. I have done many OS upgrades in the past and am used to deleting the file. Device.xml is still in the AppLoader folder.

 
 
Posted by elb2392 Monday, Jan 18, 2010 857 days ago

Is the 3G symbol displayed with this official upgrade?

 
 
Posted by archpopoy Monday, Jan 18, 2010 857 days ago

No 3G icon/logo

 
 
Posted by Finsta Monday, Jan 18, 2010 857 days ago

For all the people who say they deleted the vendor.xml file, and then say the update doesn't show: If you're using Blackberry Desktop Manager 5.0+, the update is checked online so it will lock you out of it. You need to disconnect your internet connection and then load Desktop Manager or go to C:\Program Files\Common Files\Research In Motion\AppLoader and run the Loader.exe application which does the same thing (installs applications or the operating system) but it doesn't check against RIM's servers to see if you're "allowed" to run the update.

 
 
Posted by jtttt Monday, Jan 18, 2010 857 days ago

When I go to download it through "Update Software" it wont let me.. there is also an "*" next to the 5.0 upgrade when i hit "Update Software". Any suggestions? I can NOT get this to work

 
 
Posted by Finsta Monday, Jan 18, 2010 857 days ago

@jtttt: Read my post above, please.

 
 
Posted by akhodjiba Monday, Jan 18, 2010 857 days ago

his post again by Finsta:

If you're using Blackberry Desktop Manager 5.0+, the update is checked online so it will lock you out of it. You need to disconnect your internet connection and then load Desktop Manager or go to C:\Program Files\Common Files\Research In Motion\Apploader and run the AppLoader.exe application which does the same thing but it doesn't check against RIM's servers to see if you're "allowed" to run the update

As soon as I disconnected from the internet it worked. When you're connected, if you have the ApplLoader folder open you can see that DM automatically downloads Vendor and Device XML files which interfere with the leak.

 
 
Posted by jtttt Monday, Jan 18, 2010 857 days ago

Thanks so much, it is downloading now.. how long does it usually take?

 
 
Posted by k_rhayes Monday, Jan 18, 2010 857 days ago

will the dm do an automatic back up or will we have to do this manually???

 
 
Posted by Quis89 Monday, Jan 18, 2010 857 days ago

Well I've been running this since it leaked and my GPS hasn't worked since. I hope when Sprint releases 5.0 officially all the bugs are worked out. I can only assume that is the reason it no longer works as it was working just fine prior to installing the upgrade. But fortunately GPS really isn't that important to me on a regular. If I need it ill just go back to my Pre. I really like the upgrade aside from that issue.

 
 
Posted by ithinkimjoe Monday, Jan 18, 2010 857 days ago

disconnected from the internets and now the upgrade is going through, hopefully i wont have anymore problems.

 
 
Posted by jtttt Monday, Jan 18, 2010 857 days ago

For anybody who uses Verizon... did u lose your internet capabilities and bbm? I cant even get onto appworld

 
 
Posted by akhodjiba Monday, Jan 18, 2010 857 days ago

No, my Verizon internet works, but BBM disappeared, I'm re downloading it now.

 
 
Posted by bbvine Sunday, Jan 24, 2010 851 days ago

I installed .419 on my Tour 24 hours ago, have found no problems so far.I am on Verizon also.

 
 
Posted by akhodjiba Monday, Jan 18, 2010 857 days ago

it will do an automatic backup

 
 
Posted by ithinkimjoe Monday, Jan 18, 2010 857 days ago

so when i went through the necessary steps to upgrade, while its on the task in progress screen, when it resets and goes to uploading RAM image, the screen on my tour just goes black and doesnt start up. therefore, it wont finish the upgrade because i have to do a battery pull..

 
 
Posted by ithinkimjoe Monday, Jan 18, 2010 857 days ago

and i'm getting "Unspecified error encountered [A:0x00000001]

 
 
Posted by akhodjiba Monday, Jan 18, 2010 857 days ago

Pretty cool automatic update for all aps.
Runs smoother
Interface is soft and more modern
Seems to be more responsive, but some have argued this
threaded SMS (new for those of you upgraded from 4.7)
all applications seems to work fine
radio seems to be better (anyone else experiencing this?)
better memory use
less memory leak

Takes a while to boot & reboot
1XEV symbol is still there (lame)
SMS icon is different

 
 
Posted by abboder Monday, Jan 18, 2010 857 days ago

THREADED SMS!!!!!!!!!! 5.0 IS THE BEEES KNEEES!!

 
 
Posted by sevinnyne6126 Monday, Jan 18, 2010 857 days ago

i have no clue what i'm doing wrong, i download the 5.0 os onto my computer & i can't seem to find the apploader in the C:/rim/blackberry (yeah all that) but i don't see apploader anywhere...someone please help :(

 
 
Posted by nesstyler Monday, Jan 18, 2010 857 days ago

I downloaded the OS 5.0, upon finishing the download over the internet i turned of my internet connection and still no luck with finding the upgrade for OS 5.0. I have no clue what im doing wrong if someone has some words of encouragement for me because im really getting frustrated not being able to figure this out. i need help trying to figure out what im doing wrong PLEASE

 
 
Posted by Finsta Monday, Jan 18, 2010 857 days ago

To sevin... and nesstyler:
After you've installed the update - Go to C:\Program Files\Common Files\Research In Motion\AppLoader and run the Loader.exe file. By doing it this method, I don't believe you need to disconnect your internet connection as I haven't in the past when I wiped my phone and reloaded the OS. The Loader.exe does make a backup of the phone's contents and does provide the option to do so while backing up. The file in my past experiences has wound up on my desktop as Loader-(date-time).ipd. The Loader.exe app does not solely make a backup though.

 
 
Posted by sevinnyne6126 Tuesday, Jan 19, 2010 857 days ago

i actually don't see Research in Motion in common files..

 
 
Posted by Nailz509 Tuesday, Jan 19, 2010 857 days ago

No love for the 9530? I want (another) official .419 release! I am sick of all these Tour releases, dang it!

Oh, wait...... It just seemed obligatory that I should complain in order to fit in.

 
 
Posted by glenninduluth Tuesday, Jan 19, 2010 857 days ago

Just installed it on my Sprint Tour and everything is up and running great! No issues with the internet, GPS, Sprint TV, App World, ect.... Seems a bit faster and it freed up a couple of MB of memory. Reboot time seem a bit faster as well. So far so good!

 
 
Posted by Jett186 Tuesday, Jan 19, 2010 856 days ago

I also have the tour for sprint, and wanted to know the exact steps that you took to make this work because I'm having trouble with this!!! I would appreciate this...Thanks!

 
 
Posted by fscrig75 Tuesday, Jan 19, 2010 857 days ago

so i'm in the AppLoader folders and the only "Vendor" file is a safari document. there are no .xml files with Vendor, oh VZW Tour.

 
 
Posted by redmudbass Tuesday, Jan 19, 2010 857 days ago

I am kinda scared, this is my only BB and my first time installing a leaked or beta os. I am currently downloading the desktop software and the os from the article above. If anyone could walk me through this I'd really apperciate it. Thanks

 
 
Posted by redmudbass Tuesday, Jan 19, 2010 857 days ago

I also forgot to add I am on verizon

 
 
Posted by kaidenrayne Tuesday, Jan 19, 2010 857 days ago

C:\Program Files (x86)\Common Files\Research In Motion\AppLoader

 
 
Posted by jbreezy718 Tuesday, Jan 19, 2010 857 days ago

Sorry in advance for the noob question, my first Blackberry and first OS install...

I have a Tour running on Verizon...
Is there any reason why the release directly from Verizon would be better or worse for my phone than the one from MTS (or any other provider)?

Thanks in advance guys

J

 
 
Posted by Troyrey Tuesday, Jan 19, 2010 857 days ago

Okay, I've never done an "un-official" so Im a little confused: someone tell me what I'm doing wrong.

1. I deleted the vendor file.
2. I DLed th update, then in installed it.
3. My DM popped up, and it told me to restart my computer, for all of the 'configurations' to be applied
4. I restarted, and the DM won't connect to my BB now?
5.Then I look back, and th Vendor file is there again, Is that suppose to happen? not sure..
Not exactly sure what I'm doing wrong; any help would be appreciated

(I disconnected the internet like, someone above said to do also)

 
 
Posted by Dr.Boost Tuesday, Jan 19, 2010 856 days ago

The vendor file needs removed after installing on PC. Then you can install on device.

You said you deleted then installed, that does no good. You installed the vendor file when you installed the OS on your PC. So you need to remove it after you have it on the PC.

 
 
Posted by k_rhayes Tuesday, Jan 19, 2010 857 days ago

http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-blac...

i followed step by step this link and it was piece of cake.....and DM is not a part of this at all!!! oh and only took 15 min

 
 
Posted by Troyrey Tuesday, Jan 19, 2010 857 days ago

^ I was following that, but Im still having trouble.

 
 
Posted by k_rhayes Tuesday, Jan 19, 2010 857 days ago

does ur bb connect to the computer??? if so dont worry bout bb desktop manager.....just use the app loader in the software that you downloaded

 
 
Posted by awesomedeals88 Tuesday, Jan 19, 2010 857 days ago

Can someone let me know what is the differences between the Leaked Version of 419 compared to this Official Release of 419. Right now I have the 419 leak version installed onto my tour. The battery life is worse then OS 4.7 and I keep on getting more dropped calls then ever before. My phone would go to roaming more often. With OS 4.7, I would have solid signal everywhere I go. This is pissing me off. When will we see the official OS 5 release by Sprint?

 
 
Posted by redmudbass Tuesday, Jan 19, 2010 857 days ago

I just finished installing the os and I love it already I'll have to comment later to let you know what I find out. or jus BBM me my profile pic is my barcode.

I had to restart my tour before I wrote this comment and its already up and running :)

 
 
Posted by Troyrey Tuesday, Jan 19, 2010 857 days ago

@ Krhayes, its connected now.
but when it's showing me the available updates, it only says "Blackberry 4.7.1 core applications" ?? doesnt seem right.

 
 
Posted by SgtTurtle Tuesday, Jan 19, 2010 857 days ago

Try searching your computer for another vendor.xml file and if you find one, delete it. I am using Windows 7 x64 and had the same problem. I did a search of my C: drive and found a second vendor.xml file in a sub-folder of my user folder. I deleted it as well and then the upgrade worked no problem.

 
 
Posted by k_rhayes Tuesday, Jan 19, 2010 857 days ago

what is showing you the available updates???

 
 
Posted by Troyrey Tuesday, Jan 19, 2010 857 days ago

SgtTurtle & k_rhayes, both of your post helped me do it! Very much appreciated!!

 
 
Posted by k_rhayes Tuesday, Jan 19, 2010 856 days ago

Glad that it worked for you!!!

 
 
Posted by Bruce AaLee Tuesday, Jan 19, 2010 857 days ago

SgtTurtle, I'm also running Windows7 x64 and could not get 5.0 to load until I found your post. Man was I happy, I was sitting on a wiped phone, Thanks again.

By the way, according to the hybrid guys over at bbhybrids.net. The official .419 has a few files that are slightly different from the leak. I read all the posts saying that .419 is .419, etc... don't get angry at me, I'm not saying they are right, I'm only saying it might be worth looking into.

I had been running a .419 leak based hybrid (5.0.0.421) for the past week and prior to that I ran the .419 leak the day it surfaced. The hybrid was faster and did not register with sprint every restart like the leak. I'm interested to see if this official version fixed the registration issue.

 
 
Posted by acastro516 Tuesday, Jan 19, 2010 857 days ago

if u use shrink a os to install your is it deletes the file by its self and also gets rid of all the stuff you dont want installed like say word mole lol

 
 
Posted by tschmitt300 Tuesday, Jan 19, 2010 857 days ago

I installed this on my Sprint Tour last night with no problems. Like someone said earlier it looks like some memory was even freed up by this. The only thing I've noticed is that every time my phone restarts I get a Blackberry registration email in my inbox. But other than that it seems to be running very well.

 
 
Posted by smarzig Friday, Jan 22, 2010 853 days ago

yeah my nav doesnt work now, it keeps saying my gps service is turned off. Also it up pinned teh device from my blackberry corp email so i have to re-pin it. the rest seems ok. I also get the bberr reg in my email. I would LOVE to get the NAV working !

 
 
Posted by dollface54 Tuesday, Jan 19, 2010 857 days ago

and fixes the few issues with the current 5.0.0.419 leak; like the constant registration email you get after booting and the fact that Sprint TV will not work. Those are my two biggest issues using the leak.

 
 
Posted by kharper2008 Tuesday, Jan 19, 2010 857 days ago

Hey guys - I already have the leaked version installed and want to install the official. However, when I attempt to use App Loader, it doesn't give me an option to update/load the OS because it sees I already have this version of the OS on the phone... any ideas?

Thanks in advance!

-k

 
 
Posted by geneatals Tuesday, Jan 19, 2010 856 days ago

I have a feeling VZW will officially release 5.0 at release or around the release of the Tour2

 
 
Posted by nesstyler Tuesday, Jan 19, 2010 856 days ago

still not having any luck - when i run the loader.exe file and nothing about the OS 5.0 shows up it just shows the applications that i have on my phone as of now. I have successfully downloaded the os 5.0 and then do the steps FINSTA told me to do but still no luck finding the os 5.0 - step by step directions would be greatfully appreciated. reading all the wonderful things i dont want to wait til verizon releases it officially

 
 
Posted by hubb Tuesday, Jan 19, 2010 856 days ago

lost all of my BBM contacts. normally App Loader backs these up. that makes me unhappy

GPS does not find satellites

Opera Mini app does not work

wasted most of the morning with this. now will waste most of my lunch hour reinstalling 4.7

 
 
Posted by ThePAO Wednesday, Jan 20, 2010 855 days ago

Like others who have commented on what was lost during this upgrade:

Opera Mini does not work with this version

Certain functions of Quicklaunch, such as Call Delete no longer work.

BBamped theme went to a white screen background.

In other words, certain third party apps with this version may not work.

I went back to 4.7

 
 
Posted by Nwordplzplz Tuesday, Jan 19, 2010 856 days ago

I had the leaked version of this. I deleted that one because I wanted the official release; however, I wanted to get this release because I figured it would fix this random black screen that pops up every time my phone is idle. I can't seem to get it working, I'll tinker with it for a bit.

 
 
Posted by Nwordplzplz Tuesday, Jan 19, 2010 856 days ago

I'm going back to the leaked version because it actually loads when I deleted the vendor file. I'll just wait for another official release, and see how that goes.

 
 
Posted by MrEladio76 Tuesday, Jan 19, 2010 856 days ago

Make sure AFTER you download and delete vendor XML that you DISCONNECT from the internet to install your new OS!!!

 
 
Posted by Eratork Tuesday, Jan 19, 2010 856 days ago

OK, I can't get this to work. I have tried it two different ways:

A:
1) Delete vendors.xml from progfiles\common\etc...
2) install device software & launch desktop manager
3) Plug in device
Result: no updates detected.

Then I tried B:
1) Delete vendors.xml from progfiles\common\etc
2) install device software.
3) Notice it put in a new vendor.xml file so deleted it then launched desktop manager
4) Plug in device
Result: No update detected.

Anyone have any ideas???

 
 
Posted by wresqu Tuesday, Jan 19, 2010 856 days ago

I need some help loading the new OS 5.0! I've downloaded the program from MTS and its installed on my computer. Yet I don't know what I need to do now, I run the application loader from DM and it doesn't show the new OS 5.0. Any help would be greatly appreciated, step by step! I usually don't have this kind of problem installing programs! Thanks!

 
 
Posted by Boogienyc Tuesday, Jan 19, 2010 856 days ago

Was having the same problem as most after deleting the VENDOR.XML file, unplugged the internet and ran APPLOADER.EXE and it's installing now. Thanks FINSTA

Quoted by FINSTA "If you're using Blackberry Desktop Manager 5.0+, the update is checked online so it will lock you out of it. You need to disconnect your internet connection and then load Desktop Manager or go to C:\Program Files\Common Files\Research In Motion\Apploader and run the AppLoader.exe application which does the same thing but it doesn't check against RIM's servers to see if you're "allowed" to run the update"

 
 
Posted by shach84 Tuesday, Jan 19, 2010 856 days ago

I finally did it! I followed all your advice but nothing was working. What I had to do was install the new OS. Delete vendor. go into program files> common files > research in motion > shared > loader files. Once I got in here I opened the folder of the OS it kept reading (4.7 in my case) then cut the entirety of the info inside the folder. I then pasted it into a new folder. Next I opened the new OS folder that I wanted to upload to my phone, I copied everything in this folder and pasted it into the original OS folder (4.7 in my case). After doing this I did the app loader and it worked.

I know its seems bogus but it worked for me when nothing else was working. Perhaps nothing else worked because I have Vista. I'm not sure, I'm not a computer geek. If nothing else is working for you try this AT YOUR OWN RISK!

 
 
Posted by manchildoden Tuesday, Jan 19, 2010 856 days ago

I'm on Sprint and upgraded from 4.7. The radio seems to be weaker and the battery life is much worse. I've been waiting for an official 5.0 release forever so this is kind of a let down. It's like getting a bike for Christmas but it doesn't come with handle bars or pedals.

 
 
Posted by jbreezy718 Tuesday, Jan 19, 2010 856 days ago

Sorry in advance for the noob question, my first Blackberry and first OS install...

I have a Tour running on Verizon...
Is there any reason why the release directly from Verizon would be better or worse for my phone than the one from MTS (or any other provider)? Is it the exact same software or are there minor differences?

Thanks in advance guys

J

 
 
Posted by HecsTour Tuesday, Jan 19, 2010 856 days ago

I want to do the update but when I go to the page it is asking for the company name and my position. I have amy own personal Tour. Can I still download it?

 
 
Posted by shach84 Tuesday, Jan 19, 2010 856 days ago

Yes

 
 
Posted by ierdha Tuesday, Jan 19, 2010 856 days ago

after i upgrade my tour, why can't i play avi movie? only the voice, but no picture

 
 
Posted by gmhs Tuesday, Jan 19, 2010 856 days ago

Got it installed on my verizon tour and so far so good seems like the bb browser is faster. Radio works great too still playing around and seeing what else is up

 
 
Posted by p3dr0mt Tuesday, Jan 19, 2010 856 days ago

so i have a unlocked balckberry tour so if i update my bb will be locked or unlocked??

 
 
Posted by frenchy1997 Wednesday, Jan 20, 2010 856 days ago

i have been working on this for HOURS!!! i canot get it. i am running windows 7 32-bit and im on verizon. i have tried everything! please please help!

 
 
Posted by edgardo85 Wednesday, Jan 20, 2010 856 days ago

Can someone post step by step instructions on how to install the new version on the verizon software because i was not able to figure it out.

 
 
Posted by ds00 Wednesday, Jan 20, 2010 856 days ago

Had some trouble too, figured it out...

If you deleted vendor.xml, disconnected internet, loaded Desktop Manager and it still isn't recognizing it, then click on the Windows (start) button, type vendor.xml in the search bar, press Enter to open a full explorer window where it will say it hasn't found anything and ask you if you want to search again in a few different locations. click on the Computer icon to search again in Computer. It should take a few minutes to search but eventually find a second vendor.xml, delete that one right from that window, now open DM and it should recognize it.

 
 
Posted by Kdubsies Wednesday, Jan 20, 2010 856 days ago

Is anyone else having problems with the resolution on their phone? My phone is pretty pixel-y now and I don't know if there's a way to fix it? Would I have to go back to my old OS and download the 5.0 again? I'm in love with the new os, but it's lagging a tiny bit. Can anyone offer any advice please?!

 
 
Posted by Kdubsies Wednesday, Jan 20, 2010 856 days ago

I wiped my handheld..like everything! And I guess my pictures and videos are all gone too and not restored either when I try to restore my phone. Am I out of luck?

 
 
Posted by keelesschk Wednesday, Jan 20, 2010 856 days ago

FRIENDS, IF YOU ARE WITH SPRINT, DON'T LOAD THIS!!!!
IT WILL DISABLE YOUR SPRINT TV, YOUR CAPABILITY TO VIEW INTERNET BASED VIDEO, OPERA MINI WILL NOT WORK!!
THIS IS THE SECOND TIME I TRIED TO LOAD. THE FIRST WAS THE LEAKED VERSION, NOW THIS ONE. BOTH HAD THE SAME EFFECT.
THERE IA A REASON WHY SPRINT HAD NOT RELEASED THIS OS YET. DO YOURSELF A FAVOR, IF YOUR PHONE IS RUNNING 4.7.1.57 AND IT WORKS LEAVE IT ALONE. BOTH TIMES I ENDED UP HAVING TO DIGRESS BACK TO THE ORIGINAL OS.

 
 
Posted by Paulct Thursday, Jan 21, 2010 855 days ago

All of the above does NOT apply for me. I tried the leaked version and had NO problems. Just wiped and tried this version and same thing. NO PROBLEMS. sprint tv, all streaming videos, and opera work flawlessly.

 
 
Posted by cegoben Wednesday, Jan 20, 2010 855 days ago

Well I successfully got 5.0 to work on my VZW 9630. So far so good, Have had no problems and find the radio to be a bit better, and apps and internet running much faster. However I am confused as to y we still have the 1XEV showing. I was in VZW last night taking care of a prob with my wifes phone. As I looked at the Storm 2 and the new Curve they had out for display they all showed the 3G instead. So Y not ours? I love the threaded SMS so much better. I found out if you have a BBM contact and send an SMS to them instead of BBM your convo shows up in both your BBM and SMS kind of interesting. Anyway happy to have 5.0 finally!

 
 
Posted by jimster144 Wednesday, Jan 20, 2010 855 days ago

I d/l and all I'm getting is net_rim_bb_phone_app (56) error! Tried three battery pulls and reinstalling twice. Any suggestions? I am on the sprint network. Where is the love?

 
 
Posted by jus_slim Wednesday, Jan 20, 2010 855 days ago

I am on telus, how do i get this to work?

 
 
Posted by distorento Wednesday, Jan 20, 2010 855 days ago

you have to delete the vendor file from the apploader and you shouldn't have a problem

 
 
Posted by distorento Wednesday, Jan 20, 2010 855 days ago

Hey,
I only have an email/instant messaging plan so I can't upgrade my BBM to the 5.0, does anyone know if the 5.0.0.419 from MTS mobility comes bundled with BBM 5.0??

 
 
Posted by QuEeNReEsE26 Wednesday, Jan 20, 2010 855 days ago

Ok so I downloaded the new os last nite- well it worked, but now I realize I haven't been able to make or receive phone calls at all!!! Everytime I try it says call failed! Some one please help!!! The data all works, but NO calls!!! Ugh!!!! :( :(

 
 
Posted by cegalarza Wednesday, Jan 20, 2010 855 days ago

im getting delayed aim's on my blackberry tour, I need some help

 
 
Posted by cwhitet Thursday, Jan 21, 2010 854 days ago

I upgraded mine last night. The only issue I had was Quickpull not working, but after a battery pull it worked great. No further issues as of yet.

 
 
Posted by Nwordplzplz Thursday, Jan 21, 2010 854 days ago

I was running the leaked version of 5.0 and it worked fine. After reverting back to 4.7, and trying to install the official one. It didn't work so I went back to the leaked one. Now I'm not able to play media files/stream pandora. I might just go back to 4.7.1.157 and call it a day. I never had any problems with that OS. I'll miss threaded messaging though.

 
 
Posted by King627 Thursday, Jan 21, 2010 854 days ago

Can someone please explain to me where to find tha vendor.xml file from I'm a sprint user n I hav no knowledge on how to find this

 
 
Posted by King627 Thursday, Jan 21, 2010 854 days ago

I finally got it to download now i lost all ma damn bbm contacts

 
 
Posted by randomhero180 Friday, Jan 22, 2010 854 days ago

This worked for me when nothing else would!

By: ds00 | Date: Wed, 01/20/2010 - 04:56

Had some trouble too, figured it out...

If you deleted vendor.xml, disconnected internet, loaded Desktop Manager and it still isn't recognizing it, then click on the Windows (start) button, type vendor.xml in the search bar, press Enter to open a full explorer window where it will say it hasn't found anything and ask you if you want to search again in a few different locations. click on the Computer icon to search again in Computer. It should take a few minutes to search but eventually find a second vendor.xml, delete that one right from that window, now open DM and it should recognize it.

 
 
Posted by bcrawford777 Friday, Jan 22, 2010 854 days ago

i downloaded the desktop manager and application loader thing, and deleted that vendor file out of the common files folder. it says in the update screen that my current OS is 4.7.1.61, and it shows 5.0.0.419 available for updating on my phone...but when i go through and try to update it, a message pops up and says that i dont need to update and doesn't do it. any ideas? tips? i'd really appreciate it. thanks!

 
 
Posted by xoeagle06ox Friday, Jan 22, 2010 854 days ago

deff loving but the update but when ever the screen turns off, theres a small lag to go back on

 
 
Posted by FutureWifey Friday, Jan 22, 2010 853 days ago

I tried installing this for hours and couldn't get it to work. After I downloaded the software I deleted the vendor.xml file and installed the software. Before I did the update I noticed that the vendor.xml appeared again AFTER installation so I deleted that one as well. I opened the App loader and went through the process but noticed in the list of applications that OS 5.0 wasn't listed. The only apps I saw was everything that is already on my phone but I proceeded anyway and sure enough my phone stays the same. Still no os 5.0. Can someone tell me what I need to do to get 5.0 to show up in the list of applications? I would appreciate any help. Thanks

 
 
Posted by petes99 Friday, Jan 22, 2010 853 days ago

Things do seem a big snappier, minor visual improvements.. all I am hoping for is some stability in signal and uptime. Will see!!

 
 
Posted by meizpure Friday, Jan 22, 2010 853 days ago

The problem I'm having is that every time I try and install the new OS, the update gets stuck at the "connecting to device ROM" step. It says that the device isn't connected even though it is. Any ideas? Please help!

 
 
Posted by ESVATour Saturday, Jan 23, 2010 852 days ago

Have VZW - I've never run a leaked OS, only downloaded apps from appworld or OTA. In other words, total BB noob here (but technically proficient).

Followed these instructions, and so far everything is working great. Thanks for the link, CB.

 
 
Posted by ESVATour Sunday, Jan 24, 2010 852 days ago

Having spent some time playing around with my 3rd party apps (weatherbug, ubertwitter, FB, bible, gmail, banking software,etc.) everything seems to be much snappier & quick. Native browser also comparable to Bolt 1.6 (enough that I wont be running Bolt anymore).

These are the steps I followed (upgrading from OS 4.7 on VZW with vista 32-bit & Desktop Manager 5.0)-

1. DL the link from MTS (RIM)
2. run the file
3. go to c:/program files/common files/research in motion/apploader and delete the vendor.xml file.
4. close DM
5. Disconnect from internet
6. Connect BB
7. Open DM
8. Follow the prompts.

I was back live in 30-ish minutes.

 
 
Posted by 318sugarhill Sunday, Jan 24, 2010 851 days ago

This is AWESOME! It works great with NO bugs for me. The trick was to reboot after install. Nothing ewas working right till I did a battery pull. DON'T download anything till AFTER a battery pull. Quickpull facebook, opera, all work fine. Posting this from Opera mini.

 
 
Posted by dimelomai Sunday, Jan 24, 2010 851 days ago

I dont understand. Ive gone through 5 blackberrys and never have had a probelm upgrading them. This is the first time ive had a problem. I deleted the vendor file ive turned off my internet connection and dm and loader do not recognize the new os.

 
 
Posted by 318sugarhill Sunday, Jan 24, 2010 851 days ago

Not sure as why you're having a problem. I used the leaked version (which should be the same thing) and this is the first time I've ever used a leaked OS. Normally my mac DM updates automatically for me. Since this isn't VZW official, I had to use boot camp and load windows. My suggestion is make sure DM is the latest version for the BB website. Next the os should be an exe file itself. I just closed down DM, I didn't do anything about an internet connection (not sure what that would do anyway) and I just ran the exe leaked OS 5 file. I opened DM when it told me too. Took 10 minutes to load on phone, then another 25 for the phone to load it up. Then it was junk for a while till I rebooted it with a battery pull. All is well now. Try the leaked version from earlier. I know it's the same build, but maybe there is something wrong with what you downloaded? If you search back to page 8, you will find it. I used the mirror link as the original is no longer valid.

 
 
Posted by jrap505 Sunday, Jan 24, 2010 851 days ago

I want to download the new software for my tour but i don't exactly know how to "delete the vendor.xml file" Someone please help.

 
 
Posted by crackkberrry9630 Monday, Jan 25, 2010 851 days ago

THEY NEEEEEEED TO RELEASEEE THISSSS FOR VERIZONNN ALREADYYYY WTFFF

 
 
Posted by 318sugarhill Monday, Jan 25, 2010 851 days ago

why wait on verizon. This is OFFICIAL for one carrier, so why wait. It's no longer a leak. If you wait for verizon, you'll be waiting till the tour2 comes out at least. If a better version comes out then, then upgrade from this to that. I'm telling you, this version is MUCH better than the 4.7 from VZW

 
 
Posted by russ0813 Monday, Jan 25, 2010 850 days ago

does it matter what information you put in on the fields when it asks you job title and company?

 
 
Posted by ronnienyc Monday, Jan 25, 2010 850 days ago

Ok, for all y'all who can't get it working. I had the unofficial/beta .419 and had the hardest time installing this official version. Here's what worked for me:

1. Uninstall BB desktop 5 and get desktop version 4.7 here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E...

2. Install desktop 4.7 and delete the vendor file

3. use the apploader.exe file do update your Tour.

This took me hours to figure out, and nothing else worked. Hopefully this will work for others too.

 
 
Posted by FBA2920 Monday, Jan 25, 2010 850 days ago

i updated my verizon tour to Os 5.0.0.419 and it works great. its just that my computer doesnt recognize the phone when i want to put music on it. WHATS UP WIT THAT???? Besides that, i have no problems, at least not major. One thing i did notice is that wen i get an incoming call my screen automatically dims every time. And wen i pause a video, on the right side the video seemed glitched or something.

 
 
Posted by jrap505 Monday, Jan 25, 2010 850 days ago

So once you download it to your computer, where does it save it at?

 
 
Posted by The1nonlymatty Monday, Jan 25, 2010 850 days ago

I have verizon wireless. I just followed instructions up here and did the update and everything seems to be working great. thanks for the help. kudos

 
 
Posted by The1nonlymatty Tuesday, Jan 26, 2010 850 days ago

I lost:
Facebook
Browser
Yahoo Messeger
App World
and App Center so no way getting it back OTA

Anyone know how I can get these back? or at least the App Center? I am on a MAC

 
 
Posted by The1nonlymatty Tuesday, Jan 26, 2010 850 days ago

NVM apparently the obvious option of restoring my phone from my computer and then doing a battery pull was also the correct one @_@

 
 
Posted by G.4 Tuesday, Jan 26, 2010 850 days ago

I'm on sprint and i couldn't wait for them to get around to release the new OS. running great with no problems as of yet. new text module is SUPER cool: groups conversations with one contact instead of jumbling all sms together; has same look and feel when texting as bb messenger! new text flag options in my pop3 email account just like Outlook nice touch, runs much faster and i haven't had to do a battery pull yet. FIVE STARS

 
 
Posted by toad149 Tuesday, Jan 26, 2010 849 days ago

I like the features, the install went basically w/o a hitch thanks to the instructions you guys posted. The only thing thats wierd is that when I text someone that is in my BBM list it automatically comes through as a BBM, not a text. Under 4.7 you could select which one you wanted. I wonder if this is something that it now intigrates together. Sprint TV, video, Buzz Me Pro, all seem to work. Also noticed when you look at the apps, they're separated between RIM & 3rd party. Pretty cool.

 
 
Posted by toad149 Wednesday, Jan 27, 2010 848 days ago

After playing with ths for a day or so, it seems that Sprint TV sort of works. Some videos play, some don't. I've noticed some other bugs where Quick pull won't reset the device and I have to do a manual battery pull to reset the device to clear the screen of the message. It does seem that his version does have a few more bugs than I first thought. Oh well, it was a nice preview of what is to come but I just downgraded back to 4.7.

 
 
Posted by crackkberrry9630 Wednesday, Jan 27, 2010 849 days ago

i refuse to do an upgrade that isnt from verizon for a couple of reasons. The main one being that i dont trust myself to do these upgrades and i have a feelin i will severely screw up my phone. Im trying to wait patiently. BUt day by day im becoming more impatient.

 
 
Posted by andtggr2 Wednesday, Jan 27, 2010 849 days ago

I have a Sprint 9630 - And I have followed the instructions to the letter on installing the new software - I had previously installed 5.0.0.230 with no probs (with the install at least) then went back to 4.7. Now - every time I try to install the software - it isnt recognised as being compatible w/ my phone... If I force it - I get an error saying "this software is not compatible with your device" and it aborts. any suggestions???

 
 
Posted by Lesha Wednesday, Jan 27, 2010 848 days ago

BEFORE you install, go to c:/program files/common files/research in motion/apploader and delete the vendor.xml file.

Is this something I should be able to find on my phone? I am sorry I do not understand how to do this, I did a back up but still do not want to delete something important.I have a 9630 from verizon

Allesha

 
 
Posted by Maleni21 Thursday, Jan 28, 2010 847 days ago

Hey guys,I managed to do the updated following all the instructions I read in the posts, but my memo pad is gone. I tried to add it back from a previous backup and nothing...any suggestions?

 
 
Posted by jay7184 Friday, Jan 29, 2010 847 days ago

-removed, tired wrote in wrong thread :)

 
 
Posted by frashure Friday, Jan 29, 2010 846 days ago

No matter what I do, I can't get 5.0 to show up anywhere. I install it, delete vendor.xml, disconnect from the internet - it still doesn't show up in DM even after I downgraded to 4.7 and running loader.exe doesn't show it either.

Anybody have any ideas?

 
 
Posted by krazyhorse602 Monday, Feb 01, 2010 843 days ago

If I d/l the 5.0 from MTS site, will the d/l give me an option where to send/save to? I'm at work and want to d/l here and put on thumb drive to take home. I got to the download spot and backed out,dont want it to d/l and install on work computer.

 
 
Posted by phisigfred Saturday, Feb 06, 2010 838 days ago

i deleted the vendor.xml file and everything seemed to be going well. the upgrade got to step 4 "connect to device rom" and it seems to be stuck there for at least the last 10-15 minutes. Is my phone bricked or is it supposed to be doing this? there is nothing on my bb screen. i am using a mac but running windows 7 through vm fusionware and the windows is disconnected from the internet. Someone please let me know if I've bricked my phone or not. thanks.

p.s. this is the first time i'm doing a official upgrade, from another cellular company, not verizon.

 
 
Posted by mqutub15 Saturday, Feb 13, 2010 831 days ago

I have a tour on verizon wireless, i am trying the update right now, so far so good, it is in its final stages, will update everyone with the final result, hopefully its good.

 
 
Posted by mqutub15 Saturday, Feb 13, 2010 831 days ago

it all worked fine, running os 5.0 on blackberry tour 9630 on verizon wireless network, just follow directions and you will be fine.

 
 
Posted by marcos760 Thursday, Mar 18, 2010 798 days ago

i deleted my vendor file n it still wont let me install!!

 
 
Posted by CanuckSniper7 Tuesday, Apr 06, 2010 779 days ago

I was about to install the update, and it warned me that its going to require my blackberry to register, im on bell mobility, will it do it automatically?