An earlier version of this article mistakingly noted the My Account app was also not showing as compatible for Android BlackBerry devices. That was incorrect. Apologies for the error.
As of November 9, TELUS My Account app will no longer be supported on BlackBerry 10 and older
If you're a TELUS customer who relies on the TELUS My Account app to check on your account, then you'll want to make note that as of November 9, 2016, the app will no longer be supported on BlackBerry 10 and older.
TELUS has begun sending text messages out to folks with BlackBerry devices associated with their account but just in case, for whatever reason, you haven't received the notification this is a heads up. As noted in the text message, you can still access your account information via their website.
Rumor has it, they're relaunching the app for Android and iOS which likely means they evaluated the situation and decided against building it for anything else but those two operating systems.
Thanks, @Blocknards!
Read more
Canadian carriers have now released BlackBerry OS 10.3.2
Despite having been officially announced back on June 2nd, Canadian carriers have sort of lagged in officially rolling out the BlackBerry OS 10.3.2 update to customers but it looks as though the wait is finally over for the most part. As noted in the CrackBerry Forums multiple times now and via our tips line, several Canadian carriers including Bell, TELUS, Rogers, Wind and SaskTel have...
Rogers, Fido and TELUS now rolling out OS 10.0.10.672 for the BlackBerry Z10
If you're on Rogers, Fido or TELUS (Yes, that includes Koodo) and are the proud owner of a BlackBerry Z10, you'll want to go ahead and check for software updates on your device. As reported in the CrackBerry forums and witnessed on some of our own devices, software update v10.0.10.85 is now arriving OTA. Yes, that's the software version -- the OS version itself is 10.0.10.672 and the...
How to unlock your BlackBerry Z10 from Canadian carriers!
Since the BlackBerry Z10 went on sale yesterday in Canada, the CrackBerry forums and twitter have been a buzz with questions on if and how the Z10 can be unlocked. Unlocking your BlackBerry from its native carrier allows you to use a SIM card from another carrier in it. This is especially handy when traveling - instead of roaming you can pick up local SIM cards. In the case of the Z10,...
Join the Virtual Learning Centre Hangout, leave a comment here, and win a TELUS BlackBerry Z10!
Watch the Reply: The live event is now over but you can watch the replay above to learn more about the BlackBerry Z10. Jump to the 12 minute mark to start, that's where the action begins. TELUS is hosting a really great Virtual Tour of the BlackBerry Z10, showing off some of the big features of the new device. TELUS has a bunch of these Learning Centres across the country, helping...