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Home»BlackBerry News»News & Rumors

New Self Diagnostic Tool For Your BlackBerry.

by Bla1ze on 25 Sep 2008 08:01 PM
26
 

The good folks over at BlackBerryNews noticed today that RIM had added a Knowledge Base article outlining a new diagnostic tool that has been implemented into our beloved devices. So what does it do you ask?

Well, it allows you test how well your hardware is working... by going to the Options icon and choosing Status then typing the word "Test", you will be presented with a window telling you how to begin and allowing you to select what options to test out. The options include:

  • Keyboard And TrackBall
  • Misc
  • Handset Audio
  • Headset Audio
  • Bluetooth Audio
  • RF Components
  • GPS 

Overall a cool tool to test out if your BlackBerry is functioning up to par. Check out the video after the jump...people were curious how the "vibrate" test would work with a device simulator... it has some funny results ;)

 
 
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26 Comments

Posted by dboutet Thursday, Sep 25, 2008 1234 days ago

first :). this is pretty cool tho. running this little test. helpful :)

 
 
Posted by JordanMan009 Thursday, Sep 25, 2008 1234 days ago

for some reason it doesnt work on my pearl

 
 
Posted by Amaretto724 Thursday, Sep 25, 2008 1234 days ago

I just had to type in each letter individual. You can't use suretype. When you get to the s in test just hit that key twice.

 
 
Posted by Anonymous Friday, Sep 26, 2008 1234 days ago

Can you help me out.
I have tried taking off the suretype and it still doesn't work.
what can I do exactly.

thanks

 
 
Posted by cecoupal Thursday, Sep 25, 2008 1234 days ago

so i tried this on my bb pearl 8130 and it didnt work...

 
 
Posted by juwaack68 Thursday, Sep 25, 2008 1234 days ago

The diagnostics are cool, and the video was fun to make. Thanks for using it - it seems to be making the rounds.

 
 
Posted by Bla1ze Friday, Sep 26, 2008 1234 days ago

No, thank you for making it ;)

 
 
Posted by blackops Thursday, Sep 25, 2008 1234 days ago

Worked on my 8120. Cool.

 
 
Posted by arundc Thursday, Sep 25, 2008 1234 days ago

OK on my 8830 :-).

 
 
Posted by Dumbfuzzeled Friday, Sep 26, 2008 1234 days ago

On my BlackBerry curve when I go to option,Status and then try to type anything it doesn't allow it. I can find not options on the "Status" page for inputting.
Dumbfuzzeled

 
 
Posted by Bel_T Friday, Sep 26, 2008 1234 days ago

Hi,
Anyone know how to get this working on the blackberry Pearl?
I tried without the suretab and it still doesn't work.
Any other trick anyone knows of?

thanks
Bel

 
 
Posted by Anonymous Friday, Sep 26, 2008 1234 days ago

just type in each letter individualy. You dont have to turn off suretype. Just hit the s key twice. You wont see anything on the screen when your typing. One weird thing though. The RF test looks like it's for GSM only.

 
 
Posted by IGLEV Friday, Sep 26, 2008 1234 days ago

On my Curve 8310 I don't get the list of test modules...it just says "empty".

 
 
Posted by rockroadie Friday, Sep 26, 2008 1234 days ago

yeah it works ok, except for the fact that it shut down my mic and speaker halfway through the test and i had to do a hard reset to get them working agian, even in bluetooth mode.

 
 
Posted by SAM18 Friday, Sep 26, 2008 1234 days ago

It doesnt work on the Pearl. Any idea's people?

 
 
Posted by vinndy Friday, Sep 26, 2008 1234 days ago

what do you do if something fails the test?

 
 
Posted by leathernuts Friday, Sep 26, 2008 1233 days ago

I would like to know the same thing???

 
 
Posted by Anonymous Friday, Sep 26, 2008 1234 days ago

what the heck man. i got into key press mode and i couldn't get out of it! menu, esc, whatever - just registered as a key press and i was essentially locked out!lol.

 
 
Posted by Anonymous Friday, Sep 26, 2008 1234 days ago

nevermind... i guess you have to click the trackball to get the menu... unfortunately my trackball scrolls fine, but the click part has not worked for some time, i have gotten accustomed to using the enter key...

 
 
Posted by msdizzydolores Friday, Sep 26, 2008 1233 days ago

Worked fine for me on Curve 8320.
When you get to the Status screen just type TEST and you will be forwarded to the test you would like to complete. To move or skip a test, click your trackball.

 
 
Posted by Blacklatino Saturday, Sep 27, 2008 1232 days ago

except for the gps:( I'll try the gps later.

 
 
Posted by jazz110 Saturday, Sep 27, 2008 1232 days ago

Just spent the whole morning with VZ trying to figure out why my browsing is so slow. They had me update to the latest software VZ allows. No no 4.5. The browsing still is slow. I ran the RF test hoping that would indicate a problem. It passed. I can only conclude the VZ is having problems here in the Des Moines, IA area. Well at least my hardware seems okay.

 
 
Posted by fyrfyter Saturday, Sep 27, 2008 1232 days ago

RIM needs to watch the spelling. On my VZW 8330 OS 4.3, when I do the trackball test, right is spelled rigt. Nice Job!

 
 
Posted by RockAndRollAcdc Sunday, Sep 28, 2008 1232 days ago

Worked good on my 8130. like said previouse, just push the "s" key twice.

 
 
Posted by jerry12 Sunday, Sep 28, 2008 1231 days ago

i could get it to work on my 8130 but i came to one test and it asked for a Sim card so i guess that test was for gsm but every thing passed OK i didn't know that was in the software you learn something every day.

 
 
Posted by Anonymous Monday, Sep 29, 2008 1231 days ago

So very COOL it works on my telus curve 8330.. and as expected FAILS the GPS test.. DAMN YOU TELUS DAMN YOU TELUS!!!