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Nationwide BIS Outage Reported for Most Carriers
By
Adam Zeis |
17 Dec 2009 09:36
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350 comments
*Update* - 2:30pm ET - It looks like BIS is slooooowly starting to come back to life. Some blackberry.net emails are coming through, but it looks like thats about it for now. A statement issued by RIM says they have isolated the issue, and are in the process of restoring email to all users. The tip line is going to explode - it looks like BIS email is down for most carriers across the US and parts of Canada. No one is receiving email, but it appears that browser, BlackBerry Messenger, voice and SMS are still working however. No reports of exatcly when things went down or when they'll be up and running. Keep it here and we'll report anything as it pops up. Jump into the forums for more discussion.
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Just got off the phone with VZW - no idea when it will be back
:-(
Oh thank goodness, thought it was just me!
Waiting on an email now. . .
i havent received any emails.. it was too quiet... i usually get 4 in the morning
I am in the office with AT&T and Tmo BIS users. I am a VZ BIS customer... Nobody has service. Last emails received were around 3am today...
Lets go RIM...!!! :)
Cellular South, Mississippi
Sprint Chicago, IL
Sprint, WI
No email here in coastal Oregon
No AT&T BIS... Currently in PA.
My last emails were around 1am. I usually have a bunch in the morning so I knew something was wrong. Let's get it together RIM/carriers.
Wow.....I just came online looking for this. I thought it was my phone and just did a battery pull.
I deleted and readded my accounts, did a battery pull, etc, thinking it was my phone. I should have known to check good ol' faithfull Crackberry first!!! LOL Nothing for Sprint in NJ!!
I deleted my account and the corresponding service book entries! in hindsight i really shouldn't have done that... now undelete wont get it back to normal :s
Sprint, San Diego.
in Delaware AT&T
Thank you for posting this... I was wondering and just posted something in a different thread. You guys are more up to date than Verizon web site (or wherever I need to look for)! Northern Colorado here..
That would explain why Redsox.com hadn't sent me my daily 5 emails before I even woke up today...
They just told me it started in Florida and there is no time set for it to be fixed.....
Yep there is an outage, the BBM and Internet will still work (Separate Servers). The verizon Tech told me that it will be up by the end of the day....OH JOY!
So glad i Have BES. gotta love it. Still getting my Work emails.
The hell with the Persaonal ones. They can wait...
many people use BIS for their work email but it gives us a nice break :)
Went down at least over an hour ago....
Longer than that, i have not been receiving email since 4am... and im in NY
Is it just me or is this turning into a once a week occurrence?
fabulous!!
Atlanta, T-mobile.. no emails!!
No email service here.......
Most data is working fine, but e-mail service is down here with T-Mobile in Delaware.
Down in Houston
BIS is down up here on Rogers in Canada. Doh! My BB has been very quiet all morning... was wondering what was up. Calls to the support line are on hold for a VERY long time. Getting flooded.
It feels like it's almost a monthly occurence that I see BIS outages reported.
Isn't e-mail reliability one of the cornerstones of Blackberrys reputation and success? Maybe that only applies to BES.
Thats the whole point of having a bb... ughh
Movilnet, Caracas, Venezuela....BIS DOWN!!!!
My last email was at 2:42am today, BBM is still working. Glad I'm on holidays take your time RIM ;-p
Verizon in Orlando, FL. My BES is working, but my BIS is not. I can’t receive emails at all. I’ve send my service books like four times. When the problem’s corrected, I’m going to have a LOT of emails. :p
KAJ
t-mobile chicago no email either....
VERIZON.....WASHINGTON, DC
Verizon in NJ = EMAIL FAIL
I thought i had forgot my password so I been waiting for an email for 4 hours now!
My last email was 3:18 AM, Verizon in NC.
if it helps i have been up studying all night and havent been receiving email since around 2:30am EST
All joking aside this is really getting ridiculous. 2 or more outages a month is not acceptable.
no problems in the UK! Awesome!
:P
Telus BIS is down in Quebec, Canada..
i didnt even know mine was out until this morning when i started receiving bunches of emails back to back late last night
Im in NJ/NY and personal and work email is done.
Apparently this issue is also global. I heard reports in Europe and Asia. RIM better get working fast.
Loads of companies are in shambles today regarding communication : P
my last email that I received was at 12:35am central time then it just stopped. I am on Sprint in Houston TX.
Tennessee Verizon..no emails