BlackBerry Torch Review

BlackBerry 6 Review

BlackBerry Torch Cases & Accessories

Nationwide BIS Outage Reported for Most Carriers
By Adam Zeis | 17 Dec 2009 09:36 | 350 comments

BIS Outage

*Update* - 2:30pm ET - It looks like BIS is slooooowly starting to come back to life. Some blackberry.net emails are coming through, but it looks like thats about it for now. A statement issued by RIM says they have isolated the issue, and are in the process of restoring email to all users.

The tip line is going to explode - it looks like BIS email is down for most carriers across the US and parts of Canada. No one is receiving email, but it appears that browser, BlackBerry Messenger, voice and SMS are still working however. No reports of exatcly when things went down or when they'll be up and running. Keep it here and we'll report anything as it pops up. Jump into the forums for more discussion.

Leave your comment Send to a friend

Filed Under: News & Rumors ; Tags: BIS, data outages
Comments
By: keithparrell | Date: Thu, 12/17/2009 - 09:39

Just got off the phone with VZW - no idea when it will be back
:-(

By: gatorboi352 | Date: Thu, 12/17/2009 - 10:08

Oh thank goodness, thought it was just me!

By: Dr.Boost | Date: Thu, 12/17/2009 - 09:41

Waiting on an email now. . .

By: ElitistMrX | Date: Thu, 12/17/2009 - 09:42

i havent received any emails.. it was too quiet... i usually get 4 in the morning

By: aydin96 | Date: Thu, 12/17/2009 - 09:47

I am in the office with AT&T and Tmo BIS users. I am a VZ BIS customer... Nobody has service. Last emails received were around 3am today...

Lets go RIM...!!! :)

By: mscooley | Date: Thu, 12/17/2009 - 09:45

Cellular South, Mississippi

By: brenee83 | Date: Thu, 12/17/2009 - 09:47

Sprint Chicago, IL

By: seashell93 | Date: Thu, 12/17/2009 - 10:45

Sprint, WI

By: cenloe | Date: Thu, 12/17/2009 - 13:08

No email here in coastal Oregon

By: JuniorPhatFarm | Date: Thu, 12/17/2009 - 09:48

No AT&T BIS... Currently in PA.

By: lobbyintx | Date: Thu, 12/17/2009 - 09:50

My last emails were around 1am. I usually have a bunch in the morning so I knew something was wrong. Let's get it together RIM/carriers.

By: MacAlert | Date: Thu, 12/17/2009 - 09:51

Wow.....I just came online looking for this. I thought it was my phone and just did a battery pull.

By: Sexy NJ | Date: Thu, 12/17/2009 - 10:04

I deleted and readded my accounts, did a battery pull, etc, thinking it was my phone. I should have known to check good ol' faithfull Crackberry first!!! LOL Nothing for Sprint in NJ!!

By: Oduzay | Date: Thu, 12/17/2009 - 10:50

I deleted my account and the corresponding service book entries! in hindsight i really shouldn't have done that... now undelete wont get it back to normal :s

By: artie | Date: Thu, 12/17/2009 - 09:51

Sprint, San Diego.

By: dres79 | Date: Thu, 12/17/2009 - 09:52

in Delaware AT&T

By: BrianFTC | Date: Thu, 12/17/2009 - 09:52

Thank you for posting this... I was wondering and just posted something in a different thread. You guys are more up to date than Verizon web site (or wherever I need to look for)! Northern Colorado here..

By: renzi555 | Date: Thu, 12/17/2009 - 09:52

That would explain why Redsox.com hadn't sent me my daily 5 emails before I even woke up today...

By: GermanBlackBerry | Date: Thu, 12/17/2009 - 09:53

They just told me it started in Florida and there is no time set for it to be fixed.....

By: Spydaz | Date: Thu, 12/17/2009 - 09:53

Yep there is an outage, the BBM and Internet will still work (Separate Servers). The verizon Tech told me that it will be up by the end of the day....OH JOY!

By: cook0066 | Date: Thu, 12/17/2009 - 09:53

So glad i Have BES. gotta love it. Still getting my Work emails.

The hell with the Persaonal ones. They can wait...

By: sk8er_tor | Date: Thu, 12/17/2009 - 21:17

many people use BIS for their work email but it gives us a nice break :)

By: redbadger | Date: Thu, 12/17/2009 - 09:54

Went down at least over an hour ago....

By: Spydaz | Date: Thu, 12/17/2009 - 09:56

Longer than that, i have not been receiving email since 4am... and im in NY

By: ugahairydawgs | Date: Thu, 12/17/2009 - 09:55

Is it just me or is this turning into a once a week occurrence?

By: FLIP954RR | Date: Thu, 12/17/2009 - 09:56

fabulous!!

By: mnATL | Date: Thu, 12/17/2009 - 09:56

Atlanta, T-mobile.. no emails!!

By: Etrain31 | Date: Thu, 12/17/2009 - 09:57

No email service here.......

By: deloreancowboy | Date: Thu, 12/17/2009 - 09:57

Most data is working fine, but e-mail service is down here with T-Mobile in Delaware.

By: Holden Caulfield | Date: Thu, 12/17/2009 - 09:58

Down in Houston

By: shabbs | Date: Thu, 12/17/2009 - 09:59

BIS is down up here on Rogers in Canada. Doh! My BB has been very quiet all morning... was wondering what was up. Calls to the support line are on hold for a VERY long time. Getting flooded.

By: DrewDT | Date: Thu, 12/17/2009 - 09:59

It feels like it's almost a monthly occurence that I see BIS outages reported.
Isn't e-mail reliability one of the cornerstones of Blackberrys reputation and success? Maybe that only applies to BES.

By: Fredstar | Date: Thu, 12/17/2009 - 10:21

Thats the whole point of having a bb... ughh

By: ulsvencol | Date: Thu, 12/17/2009 - 10:01

Movilnet, Caracas, Venezuela....BIS DOWN!!!!

By: bdunn014 | Date: Thu, 12/17/2009 - 10:02

My last email was at 2:42am today, BBM is still working. Glad I'm on holidays take your time RIM ;-p

By: kevyo | Date: Thu, 12/17/2009 - 10:02

Verizon in Orlando, FL. My BES is working, but my BIS is not. I can’t receive emails at all. I’ve send my service books like four times. When the problem’s corrected, I’m going to have a LOT of emails. :p

KAJ

By: rick2123 | Date: Thu, 12/17/2009 - 10:03

t-mobile chicago no email either....

By: NCREDIBLE GARY | Date: Thu, 12/17/2009 - 10:04

VERIZON.....WASHINGTON, DC

By: sgitlin25 | Date: Thu, 12/17/2009 - 10:06

Verizon in NJ = EMAIL FAIL

By: One_Deep | Date: Thu, 12/17/2009 - 10:07

I thought i had forgot my password so I been waiting for an email for 4 hours now!

By: ultraluxe | Date: Thu, 12/17/2009 - 10:08

My last email was 3:18 AM, Verizon in NC.

By: jsnewman0 | Date: Thu, 12/17/2009 - 10:28

if it helps i have been up studying all night and havent been receiving email since around 2:30am EST

By: greatgoogly | Date: Thu, 12/17/2009 - 10:08

All joking aside this is really getting ridiculous. 2 or more outages a month is not acceptable.

By: spasypaddy | Date: Thu, 12/17/2009 - 10:08

no problems in the UK! Awesome!

By: ultraluxe | Date: Thu, 12/17/2009 - 11:39

:P

By: fogscreen | Date: Thu, 12/17/2009 - 10:08

Telus BIS is down in Quebec, Canada..

By: Propa | Date: Thu, 12/17/2009 - 10:10

i didnt even know mine was out until this morning when i started receiving bunches of emails back to back late last night

By: lil1verson3 | Date: Thu, 12/17/2009 - 10:11

Im in NJ/NY and personal and work email is done.

Apparently this issue is also global. I heard reports in Europe and Asia. RIM better get working fast.

Loads of companies are in shambles today regarding communication : P

By: chopsticks | Date: Thu, 12/17/2009 - 10:12

my last email that I received was at 12:35am central time then it just stopped. I am on Sprint in Houston TX.

By: bandityo | Date: Thu, 12/17/2009 - 10:13

Tennessee Verizon..no emails

 
 1. 02 Sep 2010 - Verizon Wireless now offering prepaid data packages on 3G smartphones
 2. 02 Sep 2010 - Virgin Mobile Canada launching BlackBerry Torch 9800 September 24th
 3. 02 Sep 2010 - Starbucks Card Mobile for BlackBerry now available
 4. 02 Sep 2010 - Share Web pages between your PC and BlackBerry with Home to Phone
 5. 01 Sep 2010 - BlackBerry Torch 9800 review from the perspective of a BlackBerry Newbie
 6. 01 Sep 2010 - And the winner of CrackBerry's Second Chance Win a BlackBerry Torch Contest is...
 7. 01 Sep 2010 - Bell announces Sept. 24th release date for the BlackBerry Torch
 8. 01 Sep 2010 - BlackBerry 9670 clamshell to be branded the BlackBerry Style!
 9. 01 Sep 2010 - BlackBerry Torch 9800 available from Telus on September 24th
 10. 01 Sep 2010 - Ongoing Follow CrackBerry Contest: August winners and September's awesome prizes to be won announced!