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Home»BlackBerry News»News & Rumors

Nationwide BIS Outage Reported for Most Carriers

by Adam Zeis on 17 Dec 2009 09:36 AM
351
 

BIS Outage

*Update* - 2:30pm ET - It looks like BIS is slooooowly starting to come back to life. Some blackberry.net emails are coming through, but it looks like thats about it for now. A statement issued by RIM says they have isolated the issue, and are in the process of restoring email to all users.

The tip line is going to explode - it looks like BIS email is down for most carriers across the US and parts of Canada. No one is receiving email, but it appears that browser, BlackBerry Messenger, voice and SMS are still working however. No reports of exatcly when things went down or when they'll be up and running. Keep it here and we'll report anything as it pops up. Jump into the forums for more discussion.

Filed Under: News & Rumors; Tags: BIS, data outages
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351 Comments

Posted by keithparrell Thursday, Dec 17, 2009 778 days ago

Just got off the phone with VZW - no idea when it will be back
:-(

 
 
Posted by gatorboi352 Thursday, Dec 17, 2009 778 days ago

Oh thank goodness, thought it was just me!

 
 
Posted by Dr.Boost Thursday, Dec 17, 2009 778 days ago

Waiting on an email now. . .

 
 
Posted by ElitistMrX Thursday, Dec 17, 2009 778 days ago

i havent received any emails.. it was too quiet... i usually get 4 in the morning

 
 
Posted by aydin96 Thursday, Dec 17, 2009 778 days ago

I am in the office with AT&T and Tmo BIS users. I am a VZ BIS customer... Nobody has service. Last emails received were around 3am today...

Lets go RIM...!!! :)

 
 
Posted by mscooley Thursday, Dec 17, 2009 778 days ago

Cellular South, Mississippi

 
 
Posted by brenee83 Thursday, Dec 17, 2009 778 days ago

Sprint Chicago, IL

 
 
Posted by seashell93 Thursday, Dec 17, 2009 778 days ago

Sprint, WI

 
 
Posted by cenloe Thursday, Dec 17, 2009 778 days ago

No email here in coastal Oregon

 
 
Posted by JuniorPhatFarm Thursday, Dec 17, 2009 778 days ago

No AT&T BIS... Currently in PA.

 
 
Posted by lobbyintx Thursday, Dec 17, 2009 778 days ago

My last emails were around 1am. I usually have a bunch in the morning so I knew something was wrong. Let's get it together RIM/carriers.

 
 
Posted by MacAlert Thursday, Dec 17, 2009 778 days ago

Wow.....I just came online looking for this. I thought it was my phone and just did a battery pull.

 
 
Posted by Sexy NJ Thursday, Dec 17, 2009 778 days ago

I deleted and readded my accounts, did a battery pull, etc, thinking it was my phone. I should have known to check good ol' faithfull Crackberry first!!! LOL Nothing for Sprint in NJ!!

 
 
Posted by Oduzay Thursday, Dec 17, 2009 778 days ago

I deleted my account and the corresponding service book entries! in hindsight i really shouldn't have done that... now undelete wont get it back to normal :s

 
 
Posted by artie Thursday, Dec 17, 2009 778 days ago

Sprint, San Diego.

 
 
Posted by dres79 Thursday, Dec 17, 2009 778 days ago

in Delaware AT&T

 
 
Posted by BrianFTC Thursday, Dec 17, 2009 778 days ago

Thank you for posting this... I was wondering and just posted something in a different thread. You guys are more up to date than Verizon web site (or wherever I need to look for)! Northern Colorado here..

 
 
Posted by renzi555 Thursday, Dec 17, 2009 778 days ago

That would explain why Redsox.com hadn't sent me my daily 5 emails before I even woke up today...

 
 
Posted by GermanBlackBerry Thursday, Dec 17, 2009 778 days ago

They just told me it started in Florida and there is no time set for it to be fixed.....

 
 
Posted by Spydaz Thursday, Dec 17, 2009 778 days ago

Yep there is an outage, the BBM and Internet will still work (Separate Servers). The verizon Tech told me that it will be up by the end of the day....OH JOY!

 
 
Posted by cook0066 Thursday, Dec 17, 2009 778 days ago

So glad i Have BES. gotta love it. Still getting my Work emails.

The hell with the Persaonal ones. They can wait...

 
 
Posted by sk8er_tor Thursday, Dec 17, 2009 778 days ago

many people use BIS for their work email but it gives us a nice break :)

 
 
Posted by redbadger Thursday, Dec 17, 2009 778 days ago

Went down at least over an hour ago....

 
 
Posted by Spydaz Thursday, Dec 17, 2009 778 days ago

Longer than that, i have not been receiving email since 4am... and im in NY

 
 
Posted by ugahairydawgs Thursday, Dec 17, 2009 778 days ago

Is it just me or is this turning into a once a week occurrence?

 
 
Posted by FLIP954RR Thursday, Dec 17, 2009 778 days ago

fabulous!!

 
 
Posted by mnATL Thursday, Dec 17, 2009 778 days ago

Atlanta, T-mobile.. no emails!!

 
 
Posted by Etrain31 Thursday, Dec 17, 2009 778 days ago

No email service here.......

 
 
Posted by deloreancowboy Thursday, Dec 17, 2009 778 days ago

Most data is working fine, but e-mail service is down here with T-Mobile in Delaware.

 
 
Posted by Holden Caulfield Thursday, Dec 17, 2009 778 days ago

Down in Houston

 
 
Posted by shabbs Thursday, Dec 17, 2009 778 days ago

BIS is down up here on Rogers in Canada. Doh! My BB has been very quiet all morning... was wondering what was up. Calls to the support line are on hold for a VERY long time. Getting flooded.

 
 
Posted by DrewDT Thursday, Dec 17, 2009 778 days ago

It feels like it's almost a monthly occurence that I see BIS outages reported.
Isn't e-mail reliability one of the cornerstones of Blackberrys reputation and success? Maybe that only applies to BES.

 
 
Posted by Fredstar Thursday, Dec 17, 2009 778 days ago

Thats the whole point of having a bb... ughh

 
 
Posted by ulsvencol Thursday, Dec 17, 2009 778 days ago

Movilnet, Caracas, Venezuela....BIS DOWN!!!!

 
 
Posted by bdunn014 Thursday, Dec 17, 2009 778 days ago

My last email was at 2:42am today, BBM is still working. Glad I'm on holidays take your time RIM ;-p

 
 
Posted by kevyo Thursday, Dec 17, 2009 778 days ago

Verizon in Orlando, FL. My BES is working, but my BIS is not. I can’t receive emails at all. I’ve send my service books like four times. When the problem’s corrected, I’m going to have a LOT of emails. :p

KAJ

 
 
Posted by rick2123 Thursday, Dec 17, 2009 778 days ago

t-mobile chicago no email either....

 
 
Posted by NCREDIBLE GARY Thursday, Dec 17, 2009 778 days ago

VERIZON.....WASHINGTON, DC

 
 
Posted by sgitlin25 Thursday, Dec 17, 2009 778 days ago

Verizon in NJ = EMAIL FAIL

 
 
Posted by One_Deep Thursday, Dec 17, 2009 778 days ago

I thought i had forgot my password so I been waiting for an email for 4 hours now!

 
 
Posted by ultraluxe Thursday, Dec 17, 2009 778 days ago

My last email was 3:18 AM, Verizon in NC.

 
 
Posted by jsnewman0 Thursday, Dec 17, 2009 778 days ago

if it helps i have been up studying all night and havent been receiving email since around 2:30am EST

 
 
Posted by greatgoogly Thursday, Dec 17, 2009 778 days ago

All joking aside this is really getting ridiculous. 2 or more outages a month is not acceptable.

 
 
Posted by spasypaddy Thursday, Dec 17, 2009 778 days ago

no problems in the UK! Awesome!

 
 
Posted by ultraluxe Thursday, Dec 17, 2009 778 days ago

:P

 
 
Posted by fogscreen Thursday, Dec 17, 2009 778 days ago

Telus BIS is down in Quebec, Canada..

 
 
Posted by Propa Thursday, Dec 17, 2009 778 days ago

i didnt even know mine was out until this morning when i started receiving bunches of emails back to back late last night

 
 
Posted by lil1verson3 Thursday, Dec 17, 2009 778 days ago

Im in NJ/NY and personal and work email is done.

Apparently this issue is also global. I heard reports in Europe and Asia. RIM better get working fast.

Loads of companies are in shambles today regarding communication : P

 
 
Posted by chopsticks Thursday, Dec 17, 2009 778 days ago

my last email that I received was at 12:35am central time then it just stopped. I am on Sprint in Houston TX.

 
 
Posted by bandityo Thursday, Dec 17, 2009 778 days ago

Tennessee Verizon..no emails

 
 
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