New BlackBerry CEO John Chen has a long road ahead, but he's not wasting any time making some moves and getting things done. He's already spoken out on his plans to do a bit of reorganizing to get things back on track and Kevin even had a chance to fire off some questions to break the ice.

Like Thorsten Heins before him, John Chen isn't staying out of the media and in fact has issued a message to the BlackBerry community today noting that the commitment from BlackBerry remains unchanged and that they are committed to reclaiming success.

From Inside BlackBerry:

To our BlackBerry Community,

As you know, this is a time of significant change at BlackBerry as we accelerate our efforts to transform our business.

I know there has been a lot said about BlackBerry, but let me remind you that at BlackBerry, we are not dwelling on the past. We are looking towards the future.

We Are Committed to Reclaiming our Success

We have begun moving the company to embrace a multi-platform, BYOD world by adopting a new mobility management platform and a new device strategy. We are also leveraging our tremendous assets, including BBM, our network and QNX. While we are proud of these accomplishments, we know there is more work to be done.

I know that it’s going to take time, discipline and tough decisions to reclaim BlackBerry’s success and we are ready for that challenge.

Our Commitment to our Customers Remains Unchanged

We remain committed to delivering high quality products and services to the millions of people who rely on us globally. We also want our customers to know that BlackBerry has significant financial strength for the long-haul.

I believe in the value of this brand. With the right team and right strategy in place, I am confident that we will rebuild BlackBerry for the benefit of all of our constituencies.

We are Excited for the Future and you Should Be Too

Thank you for your strong support and continued commitment.


John S. Chen
Executive Chair and CEO

As loyal BlackBerry fans, it's good to know that the vision is there. Now we just hope that the execution follows. We know that the new CEO has the right idea and we hope that he can help BlackBerry get back to where they should be.