If you updated to BlackBerry App World v3.1.0.56 then you're already aware of the new features RIM has buitl into the app such as wifi support, gifting of apps and more. However, a few things they didn't mention built into BlackBerry App World is the new support features. I suppose this may be because they'll only be used under certain circumstances but they're there and pretty cool. There is two that have been found but there may be even more:

• ALT + SSS  - If you open up BlackBerry App World and type those keys in, you're instantly producing not only a log for BlackBerry App World but a screenshot as well. As show above, you can then email that log fil, screen cap and even fill in some details about what is happening off to RIM. Once closed, all screenshots and log files disappear.
• ALT + LOGLOG - This key combo generates a new log file. In that log file will be some information about your device such as your locale, App World version, date & time and what wireless carrier and tower you are connected to as well as, your device model and PIN #.

It seems to work on all builds of 3.1 App World but again -- not sure how useful it may be to the everyday user. The more interesting part here is that RIM has actually included a screen cap utility. Seems to me they should take this feature and make it a native app within the OS. Plenty of screen cap utilities exist but hey, having it there out of the box would be nice.

Source: MacBerry