Latest BlackBerry Link survey hints at BBM on the desktop

By Bla1ze on 13 Jan 2014 05:06 pm EST
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If you've signed up for the BlackBerry Beta Zone and are participating in the BlackBerry Link beta then chances are good you've already seen the latest survey asking what changes customers want to see in BlackBerry Link future releases. However, if you're not part of that program, then you may have missed the hints of things BlackBerry is looking to add. The survey sent out lists things already integrated into BlackBerry Link but then asks what new and existing features should be added.

  • Wireless Media Sync
  • Remote File Access
  • Selective Backup/Restore
  • BlackBerry Hub Integration
  • SMS Integration
  • BBM Integration
  • BlackBerry World Integration
  • BlackBerry Protect Integration

Looking at the list, I think they should all be added but keen eyes will notice that BBM integration, Hub and SMS integration are present. I honestly don't know why BlackBerry is beating around the bush on this subject. There's enough 'proof' out there that they're already working on these things anyway from the BlackBerry Jam Asia demo of it right down to the files in the BlackBerry 10 OS that allow for launching the Hub, BBM and SMS right on your desktop, also known as Fuse. It's all just disabled for end users right now through blocking of the proxy on the device.

In any case, it looks as though BlackBerry is ramping up for a new release of BlackBerry Link which is sorely needed but out of all the things listed on the survey, what would you like to see added? If you're not part of the BlackBerry Beta Zone or not in the BlackBerry Link program, might as well let BlackBerry know in the comments what you would like to see added.

Register and sign up for the BlackBerry Beta Zone

Reader comments

Latest BlackBerry Link survey hints at BBM on the desktop

149 Comments

Don't worry about adding new features now. Just get the dame thing working well for all.

Posted via CB10

+1 this should be the top priority

However, I am looking forward to a 'Desktop mode' of BlackBerry 10

Posted via CB10

Yeah. Seriously. BlackBerry Link is incredibly flaky on my OSX machine. In fact, it's one of the flakiest pieces of software I've used, and I've used a lot.

Posted via CB10

Yes.. still can't believe that garbage that doesn't sync properly got out.

Hopefully it works reliably with the new release. Hasn't yet

Posted via CB10

You are so right! The z30 in a peripheral dock is the only thing I need for home use. I only use my window 8 laptop to rip cd's. Browse, word, excel, presentations using BlackBerry Express, story maker etc can easily be done on the z30 without all the bloatware, malware and viruses. It's fast, smooth and clean!

Posted via CB10

My same thought - before adding fancy stuff make sure the basics works:
- restore and backups (and bring selective databases back)
- pim sync (pim is not just calendar and contacts, what happened to notes and tasks?!?)
- RFA only work well for a few people. Mine doesn't work since I upgraded to 10.2

Posted via CB10

Exactly my thoughts...I still am having contact syncing issues almost a year later with the latest version of Link. I have resorted to using Microsoft's Hotmail Connector.

The biggest issue I have with BB Link is when you are restoring your data from a previous backup....HOLY it takes HOURS!!!! Please improve that big time in the next update and I will be happy :)

That's what I would hope that "selective backup/restore" would help with.

But then, backing up something like 3GB of information (depending on your situation, of course) will take a while whether using Link, or doing a straight copy from device to PC over USB.

Posted via CB10

+100. Always failed restored especially media stuff, already tried partial backup/restore, use other machine, format my laptop etc etc.

In the end of the day, the fastest way is I just simply copy all images / videos / download files / media data and copy back after update.

I suppose the best solution would be for Link to recognize apps or media that have not been changed since the previous backup and to create a backup from the previous backup state and any new or modified files. Probably this is too complex a solution to worry about for BlackBerry right now.

Posted via CB10

I wonder as well I wonder if with USB 3.0 it would be faster or if they could tweak it I have no idea.....hmmm....either way it's way way too slow :(.but then again I restore like 13 GB of data because I have tons of games and apps lol

Posted via my awesome 5 inch BlackBerry Z30 :)

If BBM was available on the desktop, I would implement using it across my hospital for communication. It would be a great tool. Channels use would also increase drastically if it was available on the desktop also.

Posted with my amazing Z30.
:)

I hope they bring all the features listed in the next release. It would be nice if BlackBerry coupled a 10.3(11) release the same day as well.

Posted via Q10

I think Link is way too heavy of a program just for BBM. BlackBerry downloads are big. It would make more sense supply a BBM client. That is for people who don't have a BlackBerry.

There is a need for BBM on the desktop. If you IM, it should be everywhere. I got a chuckle out of watching a White House press meeting (gaggle) where it was obvious somebody watching from a remote location sent a message to Jay Carney on his windows PC, noticed he didn't see it, then sent a BBM. Carney picks up his BlackBerry, then goes to the notebook.

Posted via CB10

I'm no expert, but based on the SMS integration, I would imagine it is intended to work when paired with a smartphone. Maybe not only a BlackBerry though, as Chen keeps talking about the BlackBerry experience on other platforms.

Love the ideas, Link worked a couple of days for me. Since then I've been able to access my desktop using unLinked.

Posted via CB10

Wow this is amazing. This could be a skype killer :) Not that i have anything against it.
But that would be a huge advancement against the competitors. I'm so proud of my BlackBerry :)

Posted via CB10

+10

I think it would look more appealing to users as a stand alone application. BBM integration with Link sounds like a solution similar to the PlayBook implementation through BlackBerry Bridge, in which case a BlackBerry would be required in order to have it on your desktop.

Posted via CB10

Maybe not. No reason why BlackBerry can't come out with BlackBerry Link for Android and iOS, similar to their BES versions.

Would be interesting if Link could turn into BB10 on the desktop, maybe even allow the running of BB10 apps. Would be great to run some of the note taking and other apps on the desktop too.

Maybe it runs a QNX/BB10 OS in a kind of VM.

Posted via CB10

Interesting idea! Create a BB10 environment on the PC that could also run Android apps and do it better than any Android powered computer = winner. QNX enabled!

Posted via CB10

Why doesn't Link sync the "home - local calendar" of the device and why does a special "BBLink" account need to be created? This is very confusing when I need to pick a calendar to sync.

Demobigen (Powered by Blackberry® Q10)

BBM integration would be awesome.

When I'm sitting at a desk it will save me time from picking up my device to respond to messages.

The sooner BlackBerry abandons desktop software the better for the focus on enhanced BlackBerry Protect.

Posted via CB10

That would make BlackBerry useless for a lot of people if there were no kind of desktop syncing and/or backup capability. Not everyone trusts the cloud.

I'm glad they have it.

Besides, they have more than one group of programmers. Those working on Link (even if it's just two people) won't affect those working on the OS and devices. It would be ridiculous to think otherwise.

Posted via CB10

In other, I added: wireless phone remote. Kind of extended Playbook bridge. On single feature to integrate BlackBerry World (1st ordered request) and BBM ... and virtually any feature on the phone...

Great move, anyhow!

Posted via CB10

Trying not to be negative but BBLINK is an underwhelming experience, sometimes it works, sometimes it doesn't. I just hope BlackBerry can get BBM right when they launch on the desktop. Would be awesome to have it linked to the device BBID or ability to have a standalone version on the desktop. I would like it to mirror my device and not be under A separate ID.

Posted via CB10

Mine usually works - - - eventually, but it's glitchy and slow. Not particularly straightforward to understand either; UX isn't as intuitive as it ought to be.

Posted by the inimitable Z10 handheld system

That's what they want you to believe. Seriously, look at the info. The core components already exist on your device if you're running one of the leaks that they left the files behind on, they're just disabled.

Fix the BB Link on a par with BBOS7 version...Then it's all good.

BBM on the desktop would complete the social circle along with enterprise this could be the missing link that BlackBerry has been looking for

Government and business would love this tool. The ability to send and receive attachments via BBM.

Posted via CB10

How about just bb10 on your desktop. You sit down and wifidirect/miracast your BB10 device right to your desktop screen?

Posted via CB10

BlackBerry desktop always got job done BlackBerry link is slow less features and basically crap

Posted via CB10

Bbm on desktop is useless if it requires a BlackBerry connected. it has to be a standalone program, then I could bbm message, voice and video call with all my coworkers who are office desk employees and don't have phones.

Currently I use bbm for mobile to mobile but I have to switch to Skype if I want to video call someone in the office

Posted via CB10

@kasmith if BBM were to be standalone you will have to have another BlackBerry ID because two devices can't be running BBM with the same BBID at the same time. Or you will have to be doing device switch each time you use the desktop. I don't have any problems with it requiring bluetooth or USB connection.

Transcoding. I would really like for BB Link to be able to transcode my lossless music files to 320Kbps AAC when copying the music files to my BB device.

The transcoding should be configurable, so I can tell Link which formats and bitrates I would like to have transcoded, and to which format and bitrate.

That would allow me to rip all my CDs to my laptop in a lossless format (Apple Lossless, in my case), but still be able to put lots of music on my BB device.

I didn't look at who the author was on this article, bit once I read it I didn't need to! Bla1ze, I remember a podcast not all that long ago where you seemed to have a real bee in your bonnet about BBM for desktop and how it was clear that they were developing it and why they wouldn't just come right out and say so.
I completely agree and wish they would just get this done already!

Posted via CB10

I want to be able to download music to my phone in the same way I was able to on the old BlackBerry Desktop..

#IchooseBlackBerry10

Posted via CB10

BBM needs to be a stand alone application to attract more users. Now, if BlackBerry plans to release other software applications / services that will operate out of Link as well - Protect, Travel, etc - then that's a different story. I would be fine with integration with Link. Either way, there shouldn't be a dependency on owning a BlackBerry to make them work via Link.

Posted via CB10

They need to boost the speed of BlackBerry Link while they're at it. I deleted it from my computer because it took forever to load after a restart.

Posted via CB10

BlackBerry Protect should go back to providing the option for automatically backing up your device

Posted with none other than the Zed 10

Looking forward to the upcoming features, especially BBM on desktop.

I'd love to see Contacts, Calendar, and Remember integration too. Would be great to look up a contact, make or view an appointment, even check my task or memos in Remember right in BlackBerry Link. Also, Password Keeper integration would certainly be a nice feature too. Plus, faster backup/restore times are always welcome.

Posted via CB10

Indeed. Password Keeper needs to be securely storable off the phone in Link on a computer or encrypted in the cloud that BlackBerry provides. Please give us a secure cloud solution!

Posted via CB10

Off topic. A desktop version of BBM that highlights social networking. People want something other than privacy intrusive Facebook.

Posted via CB10

Yes, Facebook is a privacy nightmare. BBM not just as a Messenger, but a social platform!

My name is Prem, I'm using BBM ... from my QuZe10 ...whatarhyme...

I would go for a better all in all integration with the computer, having better access to your phone right from your desktop.
It would be awesome to have the ability to control your PC/Mac right from your BlackBerry play songs, download a movie, etc. Also send wirelessly your videos to your pc/mac (like DLNA with your television, this thing is awesome and until now I never saw anyone else on other phones have the possibility to do this , I loaded some movies and tapped a button and there the movie was on the big television screen and I could continue smsing on the phone without any interruption ! ) Anyway I get carried away things like this, wireless interaction Pc/Mac BB would be awesome that your phone just becomes the extension of your laptop (Is this not what Mobile Computing is all about ? )

I know I'm in a minority here but I rarely use Link. When I do, the newest version works pretty well but again, I don't use it often.

I would like to see all these features but if I had to pick one, it would be the one that brings the largest number of users to the platform and I think that is BBM.

As an aside, love BlackBerry focusing on software. I rarely buy new phones but totally enjoy new features like Express, BBM Channels and the OS Updates.

Posted via CB10

Support for Linux / Ubuntu for us 10s of million users, please!!? I think that it's nuts not to be officially supporting Linux. I can easily wirelessly transfer files between my BlackBerry devices and my Ubuntu-based cpu, but I want a full-featured BlackBerry Link so I don't have to re-boot onto Windows whenever I want/need to use Link.

Posted via CB10

Yes, Ubuntu user for years. "Barry" is available, but it only works for BBOS devices. Link for Linux would be great. A ".deb" binary should not be too hard to compile.

Canonical / Ubuntu are cooking up their own Linux based mobile experience at the moment.

My name is Prem, I'm using BBM ... from my QuZe10 ...whatarhyme...

Dear crackberry. My comment would digress from the topic a bit, but this has to do with the recent article I read on CB10 about the release of 10.2.1 in the UK. Is there any more clarification about when the update is actually going to be available? They said January, but in growing a hit impatient lol. Yours sincerely "TheBlackberryGuy"

Posted via CB10

I said in the survey, forget new features for now. I want it to work well. I want it to be reliable. I want the backup to be quick. I want the restore to be quick.

Give me that and then we'll work on more...

Posted via CB10

I just keep all my data on my memory card and save the local memory if anything is on it manually. Internal memory for apps.

Posted via CB10

I want Link to silence the Skydrive nerds. BBM integration is a good idea, and it could convince some to switch to BB10 devices. Thinking about their past failed attempts to market BB10, make sure this time to reach non-Blackberry consumers.

Posted via CB10

Start with a faster Link - loading, backing up and restoring is way too slow right now. A separate BBM client would work best, imo.

Posted from my Z10 via CB10

I haven't used the latest version of Link, so forgive me if it has been changed, but when I used it I was frustrated that I didn't know exactly what parts of my phone were being backed up. I'd like to see more options for selective backups and descriptions within Link detailing exactly what each backup category accomplishes.

Posted via CB10

What's going to be the point of BBM via Link when the probability of Link having issues a majority of the time is pretty high?

Posted via CB10

Desktop version very nice. Longest not issue error. Cloud backup would be perfect. Full cloud backup of all system sms picture and all.

Posted via the Android CrackBerry App!

I would like to have TASK sync for Outlook. Something that existed in legacy OS and all of the sudden disappeared.

Task Sync
Task Sync
Task Sync
Task Sync

Posted via CB10

We all were told chen had software background and he personally has also told in some interviews.

He is proving it now :)

Posted via CB10

I think that this would be great to release when they drop the Official 10.2.1 OS. The sms and BBM integration is a huge step up to BlackBerry Link. Remote access is definitely a plus. I can't wait to actually give this a try.

Posted via BB-Z10. OS 10.2.1.

If adding sms, hub, and bbm to link means that the Playbook also benefits from these features, I am all for it.

Posted via the Android CrackBerry App!

Yes! And then make it the only cross-platform messaging app!!! (or one of the few apps) :D :)
Seriously, Blackberry, Do something new and different! be Bold! Enough going further down every day!

Outlook Notes sync to Remember or something (anything) please, would be greatly appreciated.

Posted via CB10

I like blackberry idea of using your phone as a secure gateway for all communications just like all the bridge features and remote file access, no clouds required. Remember with security being a primary concern for so many users this feature is unique to BlackBerry in this age of the almighty cloud. I think that a lot of people don't realize why BlackBerry does not do things the way of Google, Apple, Amazon, windows, etc. Of course this all comes at a price. For example, not being able to simultaneously be logged in to BBM on multiple devices is a security FEATURE that stands in the way of delivering the cross platform IM that were used to.

Posted via CB10

It is full of bugs. I lost a whole lot of important data because it would not restore a backup for no apparent reason after I did a factory reset. Highest priority is to get the current features working properly. For new features we need selective backup and restore.

Posted via CB10

BBM for Desktop (Windows and Mac) would be great, however, without BlackBerry Link, just the Messenger. That would be a big advantage over Whatsapp..

Posted via CB10

Exciting times for BlackBerry loyalists. The best for me is selective backup/restore. Hope to be able to manage contacts from within link in the near future #BlackBerry4LIFE #Team_BlackBerry

I was not born with a hunger to be free, it was only when I discovered that my freedom had been taken from me that I began to hunger for it. 4life Z10STL100-1/10.2.1.1925

All stuff I want but, Protect integration, if that means the ability to backup my Z30 from anywhere to my Link computer using BlackBerry Protect, I want that now!

SMS I almost never use. BBM on the desk is fine but I'm completely satisfied with it on my Z30 so that is low on my priority list. The rest we either have already (RFA) or, are a meh to me.

They need to make it a lighter app. It takes longer than itunes to load. The main issue is, backup, update, and restore can take upwards of a few hours if it works at all.

I don't think Link needs more features, I think it needs to be completely re done. I wouldn't mind having a desktop BBM app, software update app, and media sync app, all separated.

Hope they add the HUB to my desktop. Outlook at work would no longer be required. One device, the z30 will meet my needs. More BlackBerry and less Windows is what I want period. My Windows 8 laptop is used only for ripping CD's at home now. Docs, spreadsheets and emails are done on the z30 and the big screen TV. All Internet browsing, YouTube music videos etc are done on the big screen as well.

Posted via CB10

BBM (and all the current BBM features) on my PC would be awesome! Then I can finally get rid of Skype on my computer; so many dropped video conferences that I just want to strangle that stupid program. And the image quality is terrible on Skype. I want BBM video on my computer now!

Posted via CB10

I didn't know:
1. Anyone could download the BBLINK v1.2 etc..(thought it was still in beta.) No doubt it's got issues just like version 1.1, but new surely can't be any worse...or can it...? I'm about to find out.
****off-topic, please ignore*************
2. CrackBerry has a neat Chrome extension.
3. There's also a mysterious BB10 / PlayBook App Manager Options Chrome extension. Don't know that does either.

1.2 is much better already. I hope you all are using it, unlike me a while ago. I would have expresse less cynicism in my early opinions had I known then what I know now about it. Looking forward to the next iteration all the more so now.

To echo earlier posts, fix Link first! I had to reboot my z10 three times and the computer twice before files can transfer. And it is slow like a snail.

Posted via CB10

I notice everyone complains about Link. In the past very true. But I find it is not bad with the latest release. I manage several devices on one computer and it seems much better. You have to get use to the layout, and make sure you have selected the device or computer you wish to view.

Posted via CB10

Selective backup and restore would be my priority at the moment.

One tip with Link, if you have trouble with it recognizing the device, check if you have any other VPNs running, it can interfere a bit. Disconnect from the other VPNs, or go to phone or PlayBook's Settings/Storage and Access, toggle USB Connection from Autodetect to Windows or Mac, maybe back to Autodetect again. Sometimes switching the USB connection alone fixes it.

Agreed !.

Give us back the features that worked in the days of legacy devices and BlackBerry Desktop that Enterprises actualy need before adding an new ones.

To actually get it to work properly on OS X
Haven't been able to put new music on my Z10 for months

Posted via CB10

If link isn't working, close it. Your z10 is a drive. Grab your music folders and copy them over. Easy a pie for anyone who know how to copy and paste files.

Posted via CB10

I would like Link to sync completely with Outlook, especially including the Outlook notes. It used to sync on my older BB phone with no problem. Now I cannot get all the data I need from Outlook to my Q10. Very frustrating, and hurt my productivity.

I mean.. Isn't it obvious(?) PC (mac) Outlook syncing (callendar, contacts, e-mail, notes) via Bluetooth. And No - cloud syncing is no goog and not enough!

Posted via CB10

I agree it should be firstly drugged, I always get connection error. It doesn't matter if it goes through Wifi or USB. I have reinstalled and updated many times ...

Posted via CB10