On any given day I'm bombarded with e-mails. With the nonstop barrage of work that's piled on my desk some of the important ones will slip through the cracks. That's why I flag e-mail messages on my BlackBerry with follow-up reminders. They keep track of what warrants a reply or what needs to get done. I incorporate flags into my daily to do list at work but there are endless ways you can use them in your everyday life. Features differ depending if you're running on BIS or BES but we'll get to that later.
First introduced in OS 5, only incoming and outgoing e-mail messages can be flagged. Unfortunately, PIN or SMS/MMS messages are not supported. All you need to do is put your cursor over the message, press the menu key and select Flag for Follow Up. A little red generic flag now appears in the right hand corner. If you open the e-mail you will see a Follow up tag displayed. See not to hard and check out these keyboard shortcuts:
For some of us that little default flag is not enough. That's where customization comes into play. By going into Flag Properties you have four options at your disposal: Request, Color, Status, and Due Date. That way nothing urgent is forgotten or ignored. To access, scroll to and highlight the e-mail, press the menu key and select Flag Properties. BES users will notice that any changes made to the flags on their device will be updated on their computer and vice versa. Any or all of these fields can be updated or modified at any time.
When composing a message press the menu key and select Flag for Follow Up and you'll be directed to the flag properties screen. Just like before fill in the appropriate fields and press Menu > Save. Recipients will be able to see this flag in their inbox and can adjust accordingly. If the sender modifies a flag after it's already sent it will only update on their end, not the recipients.
Warning: This feature will only work if you are connected to your corporate e-mail (BES 5.X) running on MS Exchange on a device with OS 5.x and higher. Flagged e-mails will not show up on BIS recipient's devices. Believe me I tried. Thanks Isaac.
Now here's where it gets a little tricky. Only BES users have the ability to sync flagged e-mails with their desktop. That way flags created on their device appear on their desktop and vice versa. Consumers connected on BIS cannot sync. There is a temporary solution for those who rely on flags as a daily To Do list. From my work machine I converted all my flags into tasks (in Outlook you can drag and drop). Then I connected my device via USB and synced with Desktop Manager and it worked. It's an extra step but something to look into as an alternative.
Scroll to and highlight the flagged message and press the menu key. OS 5 users can choose Delete Flag while OS 6 users will select Clear Flag.
Flagging e-mails is one of the ways my BlackBerry helps me get things done. Not only that but if you're a PlayBook owner, you can also flag e-mail messages while bridged to your device.