Topics
Having trouble upgrading the new OS leak that you just downloaded for your device? Many users are beginning to see the error that states "Only active BlackBerry subscribers are entitled to install this upgrade". If you are killing yourself trying to install the OS and can't seem to be able to get past this stage, well we have a fix for you. Check out this quick walkthrough and you'll be up and running in no time.
1. Download BlackBerry Swiss Army Knife (BBSAK) and install onto your PC
2. Create a full backup of the device on your computer through Desktop Manager. This will be needed if you wish to restore your information after the OS upgrade. Skip this step if the device is brand new or a warranty replacement.
3. Under the Backup/Restore Tab click "Wipe Device" which will prompt you to do a low-level wipe of the device and remove the current Operating System. The device will boot to a white screen, and give an error message.
4. Run the .exe file of the Operating System which was downloaded to the PC. Remove the vendor.xml files, and if the OS contains RIM Internal Tools, be sure to remove this as well through Add/Remove Applications on your PC.
5. Click on the "Load OS" tab under the Backup/Restore Tab, which will bring up the AppLoader screen. Follow prompts on the screen and be sure you are installing the correct Operating System.
6. Once OS has loaded, you can now go to Desktop Manager and restore your backup, or you can use device switch wizard if it is a new device.
This workaround is not guaranteed to work on all devices and OS leaks, but at the current time it appears to be helping several users, with a variety of devices.
13.102.764 Readers per month
Copyright © 2013 Mobile Nations • Terms and Conditions • Privacy Policy
CrackBerry is in no way Affiliated with BlackBerry. We take pride in our unbiased content, however do occasionally receive free products from vendors that we review or discuss. For more info click here.
pkcable Oct 20, 2009 at 10:44 am
Nice 101 D2B
webmastir Oct 20, 2009 at 10:47 am
thanks for the info!
dweasel36 Oct 20, 2009 at 10:53 am
ive been rynning .23 0 for about two weeks now.i never had to delete existing os or ins tall bbsak. guess im jus lucky. install went smooth. phone works very good. sorry for typung errors. im on opera.l ol. only prob is i got my internet turned off. so how do i do updates now? can i do ota? if an official drops can i do an ota? over .230?
dweasel36 Oct 20, 2009 at 10:53 am
ive been rynning .23 0 for about two weeks now.i never had to delete existing os or ins tall bbsak. guess im jus lucky. install went smooth. phone works very good. sorry for typung errors. im on opera.l ol. only prob is i got my internet turned off. so how do i do updates now? can i do ota? if an official drops can i do an ota? over .230?
tiarr Oct 20, 2009 at 11:15 am
the rimgeeks guys have 1.63 available to download on their site
http://www.rimgeeks.com/viewtopic.php?f=59&t=56
thablackguy#CB Oct 20, 2009 at 11:17 am
Its so awesome!!! i use it to back up all my apps and to install OS's its just so much easier and faster. i mean at least it feels faster installing OS's thru it lol
Bolo Banderas Oct 20, 2009 at 11:19 am
When I was installing .230 through DM I had ran into this problem, but when I ran it through App Loader I had no problem at all. Maybe it's just me.
ADberry Oct 20, 2009 at 11:41 am
Ah now I can install .230! Thanks! It never worked for me via DM or Apploader.
mijinkiyo Oct 20, 2009 at 11:57 am
@dweasel36; If you install a newer version OS over an old version then you don't need to use BBSAK or any other such application. It's most useful when you need to install an older version OS or an hybrid OS.
alicklee Oct 20, 2009 at 12:05 pm
omg this program is awesome it help me out big time
chriscook.sv Oct 20, 2009 at 12:13 pm
Does this program work with MACs?
RedBank Oct 20, 2009 at 4:44 pm
Nothing does...not even DM for MAC's ;)
thachamp Oct 21, 2009 at 3:51 am
this is true. tried running it thru parallels and nothing.
Matt555 Oct 20, 2009 at 12:17 pm
I've been getting the same error message, but all I did was launch the "Loader" application in 'program files/common files/research in motion/apploader' after installing the os onto my computer. Worked like a charm and only took me 30 seconds.
chanel_sledge Oct 20, 2009 at 12:36 pm
I downloaded BBSAK but it is not detecting my blackberry. What do I do?
PossumPete Oct 20, 2009 at 1:06 pm
Reboot the computer and see if that doesn't fix it. Otherwise, use the "Reconnect" button.
intprd04 Oct 20, 2009 at 1:08 pm
I got this error when I was trying to update my Bold to 5.0 yesterday. I had deleted the vendor.xml file, and then received this error. Since I had not read this article yet, I just disabled my internet connection and this let me do the upgrade through desktop manager (v5). I will be getting BBSAK though as it sounds like it is a great & fast program for os work on the bb. But this is a quick solution for people who just want to get it working for 1 upgrade without having to download an additional program.
nelz16 Oct 20, 2009 at 2:24 pm
Grrrr! I got so frustrated by this message that I sold my Storm on eBay just so I wouldn't have to deal with it anymore! Good to know for the future though!
robocough1 Oct 20, 2009 at 4:54 pm
I wanted to get threaded messaging.. does anyone know the link for .238? the megaupload link doesnt work anymore and also the rapidshare doesnt work? can anyone help??
yoghgg Oct 20, 2009 at 5:23 pm
By any chance can i upload this OS to the Curve 8320??
oxeneers Oct 20, 2009 at 5:24 pm
Thanks. Using BBSAK and JavaLoader is so much easier than using DM. DM takes fucking forever.
wowthatisrandom Oct 20, 2009 at 6:10 pm
Heres a little video walk through incase you guys want a more in depth step by step http://www.youtube.com/watch?v=VPTGts2NQok
darkhorse123 Oct 20, 2009 at 6:47 pm
Easiest resolution is .. disconnect from internet and run the desktop manager once again and you don't see that error again
Sea2TheStars Oct 20, 2009 at 6:58 pm
Darkhorse123 I agree. The easiest solution I have used is to disconnect from the internet!!!
iLuLu Oct 20, 2009 at 10:15 pm
You just made my night with this! I had tried everything including disconnecting the internet, using the app loader, wiping my device and nothing worked till this! THANKS!
markone Oct 21, 2009 at 12:11 am
hey if i have a unlocked storm ...and i upgrade my os will my storm lock back up ?
CeluGeek Oct 21, 2009 at 1:28 am
So it's RIM now collecting info (like PIN or email addresses) of people who download leaked OS's?
rinercs Oct 21, 2009 at 10:47 am
I have sprint's SERO plan. If I update will the SERO workaround (http://bb.anworm.com/Home/english) still work? I don't want to lose that!
Mashka Oct 21, 2009 at 3:09 pm
Thank you for creating this article. Saved me a lot of time and effort. Also I thought I was going nuts cause I've installed new OSes quite a few times and had not received this error until yesterday. Yahoo! Tour 5.0!
mintmint Oct 27, 2009 at 7:25 am
i cant thank you enuf...i have been trying to load it from past 1 month...thanks a ton :)
Chesco Nov 21, 2009 at 9:46 pm
I followed every step here but the result of that was a nuked BB (see #12 on the list of 101 blackberry help).. I also followed those steps to solve a nuked bb several times before and It was all good, but since I wiped my device it wont work.. I would really apreciate your help here.. pleeeaassee I dont know what else to do..
fu53d Dec 15, 2009 at 8:10 pm
any chance this will work for a Bell Storm? I've tired everything so far to upgrade to OS 5.0 on my storm with Bell, not work! Getting frustrated :S
Breezy279 Dec 20, 2009 at 12:55 pm
Thanks! This worked like a charm!
BB9000Disappointed May 6, 2010 at 4:57 pm
Where is the .exe file?
jawadahmed May 27, 2010 at 3:46 pm
Anyone who was facing the bb subscription error and then upgraded using this method, please share here if u faced any problem during the update. And is the phone working correctly with DM?
j2ther Jun 30, 2010 at 8:59 pm
literally just finished this process and it went very smooth. I just got my 8520 (at&t) and upgraded from 4.6. Backed up in DM and backed up my third party apps in BBSAK. Finished install reload third party apps and reloaded back up from DM and everything is smooth. Thanks for this tip that error was driving me crazy