How to insert the SIM card into the BlackBerry Q5

By James Richardson on 29 Jun 2013 01:16 pm EDT

Inserting the SIM card into the BlackBerry Q5 is very different from with the two previous BlackBerry 10 smartphones - the Z10 and Q10. For new users of the Q5 this is just a simple set of instructions to get your new BlackBerry up and running as soon as possible.

The big difference here is that the BlackBerry Q5 does not have a removable battery, so unlike its predecessors you don't just slide of the back cover and easily see the SIM card slot.

The SIM card access on the BlackBerry Q5 is found on the left hand side of the handset (as you look at it from the front). Here you will discover a plastic door which you open using the nicely designed indent. Once this pops open you will notice that it is secured by two pieces of clear plastic at its base so it won't be falling off.

As you look at the slot you will see that on the right side there is the place for the microSIM. It is clearly marked with a small orange logo but what is a little confusing is which way up and around the SIM slots in. So here's the instructions:

  • Have the microSIM positioned with the writing facing down and the metal facing up.
  • The corner with the cut out will be facing towards the SIM slot.
  • Firmly push the SIM into the slot and it will click into place.
  • Close the door/cover and you are good to go.
  • Removing the microSIM is just a reversal of the above process.

Simple once you know how but it may be a little confusing for folk that are new to smartphones as well as new to using a BlackBerry.



Wow that design concept looks great for a well feature packed phone.

Posted via CB10


This is the kind of story we should be getting used to. We don't need: getting the most out of instagram... or reviews of the top 20 business apps.

Next up: installing a screen protector.

Posted via CB10


I have to admit, that this solution is the worst ever seen at a BlackBerry smartphone. Can't believe they really developed a slot with moving parts! It will start opening and closing from itself after a short while! Embarrassing!

Lexx Spartan H

Lol a whole speech on how to do it, while there's a video attached.. only at crackberry they go that extra mile for us..

Posted via CB10


That's good. I don't watch videos if I can avoid it.

Posted via CB from my LE


Sometimes I read articles on the bus, and don't feel like subjecting the people around me to video noise.

Mostly I just hate when I'm looking for a simple explanation online and all I can find are videos. A few lines of text saying "do this" VS. sitting through someone introducing themselves, then talking about what they're going to show you, then maybe flashing some logos and an obnoxious intro, THEN finally getting around to showing you what you're watching, and sometimes they expect you to sit through credits afterwards?

No thanks. I'll read the couple lines of text instructions. Much simpler.

Account Account

Anything to keep the crakcberry minions minds off the fact bbry is circling the drain.


Finally the phones take the design of the digital cameras !


My old BB Pearl 8130 had a side door for the microSD long ago. I liked it better than removing a battery cover.

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2 Phonez

A whole article and video on how to insert the sim card lol.


It wouldnt surprise me one bit if crackberry has records of "how to insert sim card" in their search bar. Some people just arent tech savvy and have learnt that the internet is the answer to any and all questions.

I troubleshoot everything from cars to phones on youtube. No clue why your average joe will have a video of him removing the headliner of his vehicle step by step, but they do lol. Internet is friendly I guess.

2 Phonez

Seriously though when's the review being put up? Looking forward to it!


Snap! My bro is looking for a new phone and if this is good I will be dragging him to the nearest shop and getting him one.

Posted via CB10


my comment: I have Q5 and it's so difficult to insert sim & micro sd... :-(

Posted by CB on Q10

Section ThirtyOne

A little short on content this weekend? Come on guys...

Adam Zeis

Pfft. Took me two minutes to figure it out. Hopefully others won't have a problem. Just doing our part.

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Ya but big on funny content. Why is the video so short. Would be even more fun to watch the sim door for 15 minutes.



Sent from my BlackBerry 10 smartphone using CB10


Quite possibly the first BB to have on the fly SIM detection ala iPhones, or will it need a restart?


No restart needed as far as I heard.


Are You really thinking, that BlackBerry users are that stupid? Who needs a hole article to insert a SIM Card? Is the next article, how to insert a SD Card? And after that, how to change a SIM/ SD Card?

Posted via CB10

James Richardson

Funny you should say that but yes! And there is good reasoning behind it.

Posted via CB10


And what would the reasoning be?

Posted via CB10


Would it be the same people who come to one of my websites with the query "how to turn on a computer"?

Posted Using CB10 - Z10 "-2" on the Vodafone UK Network


Maybe the next article will explain how to spell "whole" instead of "hole" like you spelled it. Lol

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RP Singh

I don't have a Q5 yet but if I ever pick one up this will be good to know.

Sent from my iPuh-lease-as-IF


wait, so this phone has no removable battery, and nobody is condemning it? wasn't crackberry all raving about the benefits of replaceable battery, how it makes the phone more useful on the go? how BlackBerry phones have a huge advantage compared to the iphone? but now it's suddenly no big deal?

Posted via CB10

Adam Zeis

When we get into the review we'll talk on it don't worry!

Posted via CB10


If you couldn't figure that out you must be retarded

Adam Zeis

Whelp, guess I am then. Took me a bit to figure it out.

Posted via CB10


CB needs to come up with new articles... whatever or no matter how it is...

Posted via Z10

ruofei wu

It's a pity to give up a removable battery

Posted via CB10

Antikythera Mechanism

Would look really nice next to my Q10.

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Maybe I'll buy a BlackBerry Q5 for a physical keyboard smartphone. But only after a significant price reduction so it can be bought off contract.

Posted via CB10 from the BlackBerry Z10


Lame topic. Lets talk about what will keep BlackBerry alive

Posted via CB10


LOL...people are STILL pi$$ed....this is funny to watch/read
Here, let me try too...*uh-hem* "Hey, inserting that card is almost exactly how Thorsten Heins inserted his **** into PB owners ***" Oh, dang...better stop there and keep it PG-13


I want one of those in black! Such a nice looking phone.

Posted via CB10


Really? We need instructions for this? Surely there are better things to write about?

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Antikythera Mechanism

Really like the look of the Q5. Would be nice if it was available in North America.

Posted via CB10


Hahaha. How to open a door: first you... Come on, where is the review? After Friday we need new and nice stuff. Thanks!


Are there any way to install the java software I used in 9790?

Posted via CB10 from Q5


You know there's going to be at least one person who will have issues finding the SIM slot and BAM, there's Crackberry with the instructions.

I'm so impressed with you guys. :)

Posted via CB10


@nick903, BB10 doesn't use Java so you're out of luck.

Cheers. :)

Posted via CB10


The Q5 will sell very well!

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