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207 Comments

Posted by RyanHamrick Friday, Mar 12, 2010 702 days ago

Smh at us Americans...

Have we no shame?

 
 
Posted by tonusso Friday, Mar 12, 2010 702 days ago

Is not our problem, is RIM, don't know how to make and design cell phones.

We pay a lot money, for this cell phones and we want to see it working properly. so i'm sorry if they have to change my phone 20 times, they have too. i don't care. we work too hard to make money. and if we spend it. we want to see it is worth it.

 
 
Posted by djrollerx Friday, Mar 12, 2010 702 days ago

Do you actually talk like this? Or do you just not know how to type a message? My 8 year old niece uses better grammar and spelling.

 
 
Posted by vaayas world Sunday, May 02, 2010 650 days ago

perhaps they are from another country. What a horrible comment. Sorry, I just found that to be very mean. Let's talk about our Storm 2.

Just ordered my replacement. Phone will very rarely end a call (end call button does not work). At times the screen doesn't click at all. I have had a few times where screen went black and did not click at all for a little bit.

 
 
Posted by wdfly Friday, Mar 12, 2010 702 days ago

I have exchanged mine for a refurbished unit, the screen response is much better than my original unit but the problem with the sticking bottom buttons has NOT been fixed, it is much much better than it was but it is not fixed.

 
 
Posted by AaronJP Friday, Mar 12, 2010 701 days ago

Well I did the torx screw mod and updated with a software leake. No other issues other than lag. So I'm keeping my same one. Too much time and info invested into it and its working fine now.

 
 
Posted by KurtisBertolami Saturday, Mar 13, 2010 701 days ago

I love RIM and blackberry products, but come on, just throw this surepress garbage in the vault. RIM has completely failed so far in the touchscreen market. IMO they will never compare to the quality of an iPhone or HTC touchscreen.

 
 
Posted by deathangel75 Friday, Mar 12, 2010 702 days ago

I'm on my 4th but this works perfect for now. Do I need to change it ?

 
 
Posted by egeorgia Friday, Mar 12, 2010 702 days ago

I would. I wasn't having any issues either.

 
 
Posted by serpico Friday, Mar 12, 2010 702 days ago

A friend of mine has exchanged 4 Telus Storm2's already. He says he can't use the receive or end buttons at times. Must be a screen issue.

Remember, RIM told us a new blackberry is made every 15 seconds supposedly. So, no surprise quality control sucks. I'm surprised my Bold 9700 isn't dead.

 
 
Posted by rlhammon Monday, Mar 15, 2010 699 days ago

Why does having something produced every 15 seconds mean that quality control sucks?

It's not that the device is built in it's entirety in only 15 seconds, only that one device is completed every 15 seconds.

Many things are built at much faster tackt times that 15 seconds, and they work flawlessly each and every time. Quality control has nothing to do with the rate at which a product is produced.

 
 
Posted by egeorgia Friday, Mar 12, 2010 702 days ago

Had mine replaced this week. Was well worth it. Screen has been much improved. Wasn't having big problems, but I would trade it out. The screen just feels right to type on. More "button" like. Great to see RIM is improving the device.

 
 
Posted by jbenkelman Friday, Mar 12, 2010 702 days ago

I have had mine since release week, and I still am on the first. I had more trouble with my Curve and Tour than I did with this one!

 
 
Posted by DJPAX Friday, Mar 12, 2010 702 days ago

Got my S2 8 weeks ago and works perfect, not a single issue.

Peace

 
 
Posted by ptanniger Friday, Mar 12, 2010 702 days ago

I had to get my first Storm2 replaced 10 days after I got it. My bottom right sensor was not working correctly. The end button seldom worked. My current storm2 works pretty well, even with a couple drops, however my GF's storm2 might have a stiff screen. It's kind of difficult to type on.

 
 
Posted by linkxa Friday, Mar 12, 2010 702 days ago

Yup mine and my boyfriends, more than half the time the green call button wouldn't work

 
 
Posted by firerowdy Friday, Mar 12, 2010 702 days ago

I got my storm two the day it came out and I'm on my 7th phone all for the same problem! happy to hear verizon finally did something about it!! think its safe to have them replace it now??

 
 
Posted by Revyrah Friday, Mar 12, 2010 702 days ago

I got mine early last month and I have noticed two screen problems.

1) It has a tendency to go trigger happy and adds duplicate letters.

2) The corner closest to the hang up button tends to get stuck.

I'm coming off of several replacements of the storm 1 and I anticipate having to return this one soon. Do you think I should return this now and just get the improved version as a preemptive measure?

 
 
Posted by kongberry Friday, Mar 12, 2010 702 days ago

wife and I have had ours since the first week....haven't had any problems at all with these 2 phones....hope this doesn't become an issue later on, we both love this phone after living with a Pearl for 2 years...

 
 
Posted by slowplay Friday, Mar 12, 2010 702 days ago

Well, unfortunately I am one of the unlucky ones. I had the Storm for a year, having it replaced 5 times, my gf had hers replaced only once. Got the S2, she took the Tour on our one year upgrade, and low and behold, it's been one of the worst typing experiences I've ever had. And yes, I still have the original S2 (since Dec 09) because I just haven't had the energy to go through the process of getting it replaced. Maybe, I'll call this weekend after having read this.. So many thanks to.....

Sincerely,
the beaten one...

 
 
Posted by Vicious_Cid Friday, Mar 12, 2010 702 days ago

I was about to buy a 9520 as a secondary phone last month, but immediately got a hard screen. They gave me another unit. But that one is even worse, the bottom left corner was impossible to press. In the end I cancelled the purchase bcoz they only have 2 units at hand.

 
 
Posted by e1gringo Friday, Mar 12, 2010 702 days ago

The very first Storm2 that I got release week, had a massive rapid fire problem.
The screen would go nuts with the slightest pressure down on the call, menu, back, and end buttons.
2nd Storm2 had the same problem.
3rd Storm2 has the same issue but to much less of a degree... I figured I was stuck with it! I'm glad to hear that Verizon has new units, I'll be calling to ask for a replacement tomorrow.
That will be Storm2 # 4...
Add that to the 6 Storm1's I went through, and this is getting a bit rediculous!

 
 
Posted by Quasar3210 Friday, Mar 12, 2010 702 days ago

Mine arrives tomorrow, I will post back on the differences.

 
 
Posted by lilscrap Friday, Mar 12, 2010 702 days ago

Had mine since release date and had no issues.

 
 
Posted by Dankees Friday, Mar 12, 2010 702 days ago

If I lost my Storm (9530), will Verizon replace it with a Storm 2 (using my $50 insurance deductible)?

 
 
Posted by trucksmoveamerica Friday, Mar 12, 2010 702 days ago

what do you think? First verizon will not replace it, asurion will, and there are plenty of storm 1's out there, so I think the answer is there. I thought this topic was on the new storm 2 replacements, not storm 1 and insurance. Please stay on topic.

 
 
Posted by jcamputaro8 Friday, Mar 12, 2010 702 days ago

I've had my S2 since the first week of release and think its the best phone I've ever had. no screen issues. On occasion ill press the screen when its in standby and it doesn't click like it should and there is no reaction. But if i wait 1 second it will start working. Might just be a delay of some sort?

 
 
Posted by trucksmoveamerica Friday, Mar 12, 2010 702 days ago

we know people are having issues, what we want to know is the ones that got the replacement to fix the screen this week, is there a difference. Is it fixed? I am running 451 now and my buttons work pretty good, but every once in a while the green button does lock up.

So please, the ones that got the new replacement, respond if it is fixed or not. We really dont need to hear about you are having problems, that is known, we need to know the unknown, does the new replacements out actually fix the problem.

 
 
Posted by EnergyPlus Friday, Mar 12, 2010 702 days ago

I first reported issues with sticking keys back in December. It seemed to be getting progressively worse. I had called to report it back then, but they were clueless. Saw threads here, one focusing on a hardware fix of "loosening torx screws" that many said worked, and others saying that leaked OSs fixed the problem. Then, I read about the VZW replacement and it was a simple call to get a replacement shipped. I was out of the 30 day warranty, so mine came in a brown box, but meeting the date and date code criteria. I checked my phone for usage and it showed 0 usage for both phone and data.

Clicking is slick..beautiful and distinctly different. As for sticking keys, the jury is still out!

 
 
Posted by dvs1j Friday, Mar 12, 2010 702 days ago

My first storm2 did exactly what you guys posted. I got a replacement three days later as VZW said I would get a new one. They sent a refurbished one. My screen sticks everyonce and awhile, but not enough for me to hate it...

 
 
Posted by aeroPM Friday, Mar 12, 2010 702 days ago

I'm on my third S2 so far, but all exchanges were within the first 3 weeks of initial release. The first two were basically exchanged for this issue, but since I received this third device with a manufacturing date of 100209, I've been very satisfied. I switched to .451 when it was leaked and it definitely improved everything about the phone including the screen click functionality. I won't be exchanging my device anytime soon because it's unlocked and I'm satisfied with what I have.

 
 
Posted by Jamesbg Friday, Mar 12, 2010 702 days ago

I am in South Africa with MTN. I experienced problems with the screen and when I complained to the local agents they replaced my Storm 2 with a new one, so far no problems.

 
 
Posted by down4life269 Friday, Mar 12, 2010 702 days ago

I will tell u this I got the first storm and i had 8 of them the screen was jacked in the bottom left hand side i told them the referbs are all bad they were giving me and they kept calling me a liar so i finally got them to put me with a tour then i had the track ball issue with 2 of them then my next 2 had software issues. so i have left blackberry for the droid and i paid full price because they would not put me in anything else for 2 years i miss my email but my phone still works better than my blackberries

 
 
Posted by Julieerrn Friday, Mar 12, 2010 702 days ago

Yup I have this! Didn't realize it was a big problem. Just kept pushing til it worked! Now I will call! Hated the Storm 1 now not happy with the 2.

 
 
Posted by Reubechs Friday, Mar 12, 2010 702 days ago

and going right back. First thing I saw when I turned it over to put the battery in is what appears to be dirt or something black that was smeared on the inside, and where the barcodes are it appears something sticky was removed. I'm having some issues with my current one but I can live with them for a little bit longer while the replacement gets sent back.

 
 
Posted by cokoblazin Friday, Mar 12, 2010 702 days ago

I just had my 9550 replaced and I still have to same issue the the lower left corner of the screen. Its a pain trying to answer calls or bring up the dial pad using the "send" button. My old device had the same issue and so does the replacement.

 
 
Posted by mshaka Sunday, Mar 14, 2010 700 days ago

Yeah thats the exact same problem I'm having. Have you exchanged yours yet? I don't see how exchanging it will help unless this issue is being fixed...

 
 
Posted by VuN86 Friday, Mar 12, 2010 702 days ago

I have this problem on my S2 but i noticed the software leak does fix or decreases the probability of it happening. i noticed tho if my hands are cold my screen locks up too pre and post leak install. is this a problem with the phone? if we are to return the phone for a "reissued" model is there information to look out that will tell us it is a fixed batch?

 
 
Posted by brayndeded Friday, Mar 12, 2010 702 days ago

I was told I was the first one in my town cuz I called Verizon right when the rumor came out. I went to the store and the regional rep was there and he showed the store manager how to do it with my order...I was the guinee pig I guess. Got mine 3 days ago and I can tell the screen feels smoother and more responsive.

 
 
Posted by six4seven Friday, Mar 12, 2010 702 days ago

BLACKBERRY STORM...WORSE PHONE EVER!!!!

RIM - STICK TO YOUR CORE COMPETENCIES in physical qwerty's

 
 
Posted by speedyV Friday, Mar 12, 2010 702 days ago

Why do you decide to contribute if you have NOTHING good to say or even on this topic?

WTF is wrong with people, go bitch and complain somewhere else.

I should be receiving my new S2 tomorrow, I had A LOT of problems with the bottom left key sticking making answering calls using that button nearly impossible.

Hope the new one is much better and fixes that issue.

 
 
Posted by andy957 Friday, Mar 12, 2010 702 days ago

he/she says "WORSE", when it should be "WORST".

But I agree, the post is irrelevant and should be discussed elsewhere, this thread is for something entirely different.

 
 
Posted by trucksmoveamerica Friday, Mar 12, 2010 702 days ago

this post is suppose to be on does your replacement that you got last week that is suppose to fix the screen issue, does it fix it or not.

But instead we get comments like this tool, or I have had 8 replacements since last november.

The article was on the NEW replacements that RIM changed the screen on.

 
 
Posted by momof2byz1grl Friday, Mar 12, 2010 702 days ago

My husband went through 7 S2 since Nov and finally got one that worked correctly!

 
 
Posted by 93lt1z28 Friday, Mar 12, 2010 702 days ago

got mine in earlier today but overall the screen does have a totally different feel to it, bottom buttons also feel nice. restoring it as i type.

 
 
Posted by mshaka Sunday, Mar 14, 2010 700 days ago

I think I'm going to call tomorrow.

 
 
Posted by trigun123478 Friday, Mar 12, 2010 702 days ago

I had a launch phone and i got my swapped out it was worth it. The new one is 100% more responsive. The bottom row buttons actually feel like buttons now. My old one if i tried to press the buttons over and over it would get stuck. Now i can press any of the bottom buttons and it doesn't get stuck its awesome.

 
 
Posted by kmartdanickel Friday, Mar 12, 2010 702 days ago

I got my storm2 the second day it came out and it seems those who got first release aren't having the problem.

I did however recently cracked my storm2 from dropping it while getting out of my vehicle and spiderwebbed the screen surprisingly it still worked as if it was never dropped, I got an insurance replacement of course and updated my os to 5.0.0.451 which fixed any screen issues that i had so i never really had to take it back.

The problem is in the os when everyone finally gets the official update is should fix the problem.

 
 
Posted by LOGITEC Friday, Mar 12, 2010 702 days ago

so i received mine today but i called in for the charging port always disconnecting in the car. But my new device does not have the date or the sticker Screen is a little stiff. Not sure if I should call them or let it be? only 30 day warranty on the refurbs right?

 
 
Posted by eddie3469 Friday, Mar 12, 2010 702 days ago

I have not had one problem with my storm! I got it the day it came out. Little issues I had disappeared after loading the latest leaked os. I love my phone :)