Full list of carriers that have released BlackBerry 10.2.1 so far

By Bla1ze on 28 Jan 2014 04:53 pm EST

What a day it has been so far. Since early morning folks have been filling up the CrackBerry Forums to let us know that they've received the BlackBerry 10.2.1 update for whatever BlackBerry 10 device they're running. Now that we've had some time to sit back and look through it all, it's pretty clear BlackBerry worked with a lot of carriers to get this out to as many people as possible in one shot.

Yes, there's still some folks waiting to get the update but have a look at this list of carriers that already have it. It's pretty massive and to be sure, there's undoubtedly some that we missed while compiling it given that it's simply based off of data from the forums. If you need to know whether or not your carrier has released the update check below.

  • Airtel India
  • Alfa Lebanon
  • A1 Austria
  • Avea Turkey
  • bmobile Trinidad and Tobago
  • Bell Mobility
  • Celcom Malaysia
  • Cincinnati Bell Wireless
  • Claro Dominican Republic
  • Claro Ecuador
  • Dialog Srilanka
  • DiGi Malaysia
  • Digicel Haiti
  • Digicel Jamaica​
  • Eastlink Canada
  • DTAC Thailand
  • Du UAE
  • EE UK
  • Etisalat Egypt
  • Etisalat Nigeria
  • Etisalat UAE
  • Fido
  • Free Mobile France
  • GiffGaff UK
  • Glo Nigeria
  • Globe Philippines​
  • Globul Bulgaria
  • Hi Netherlands
  • Indosat Indonesia
  • Koodo
  • Lime (All regions)​
  • M1 Singapore
  • Maxis Malaysia​
  • Meteor Ireland
  • Mobily Saudi Arabia
  • Mobinil Egypt
  • Movistar Argentina
  • Movistar Chile
  • Mobistar Belgium
  • MTN Nigeria
  • MTN South Africa
  • MTN Cyprus
  • NTT Docomo Japan
  • O2 Germany
  • O2 UK
  • Ooredoo Qatar​
  • Optimus Portugal
  • Optus Australia
  • Orange Dominicana
  • Orange Dominican Republic
  • Orange France
  • Orange Israel
  • Orange Poland
  • Orange Romania
  • Orange UK
  • Play Poland
  • Proximus Belgium
  • Reliance Telecom India​
  • Rogers
  • Sasktel​
  • SFR France
  • Singtel Singapore
  • StarHub Singapore
  • STC Saudi Arabia
  • TIM Brasil
  • T-Mobile Czech Republic
  • T-Mobile Germany
  • T-Mobile Hungary
  • T-Mobile Netherlands
  • T-Mobile New Zealand
  • T-Mobile UK
  • TMN Portugal
  • Telcel Mexico
  • Telenor Norway
  • Telenor Sweden
  • Telenor Serbia
  • Telkomsel Indonesia
  • Telus Canada
  • Tre Sweden
  • Touch Lebanon
  • Turkcell Turkey
  • Ufone Pakistan
  • UMobile Malaysia
  • Verizon (Some people)
  • Virgin Canada
  • Virgin UK
  • Vivo Brazil
  • Vodacom South Africa
  • Vodafone Australia
  • Vodafone Czech Republic
  • Vodafone Egypt
  • Vodafone Greece
  • Vodafone India
  • Vodafone Netherlands
  • Vodafone Romania
  • Vodafone Qatar
  • Wataniya Kuwait
  • Wind Italy
  • Wind Canada
  • XL Axiata Indonesia

 If you're on a carrier that's not listed here, then by all means drop a comment letting us know they're missing and we'll get them added. This is most certainly a list that will keep growing and we'll keep updating as more carriers start to roll BlackBerry 10.2.1 out. All totaled, there is 600+ carriers that will be releasing BlackBerry 10.2.1.

Reader comments

Full list of carriers that have released BlackBerry 10.2.1 so far



Tengo un Q10 y sigo en con Telcel Mexico. ¿Alguien ya tiene uno más nuevo "oficial" en su Q10?

I like the "Some People) next to Verizon. I was one of the lucky ones, updated as soon as I saw it pop up on my phone. Was shocked, honestly.


Completely shocked lol. They blocked 10.1 for the longest just because Skype could only work in 10.1.

Posted via CB10

I'm running on Simple Mobile, which is a T-Mobile MVNO and I got the update this morning. Woke up and checked for software update and it said there was a 200+ MB update available. I'm running on an STL100-3

I'm in NYC running a Z10 (black) unlocked AT&T phone on a Simple Mobile Sim and I have not received the update yet. Is there anything special you did to get the update or did you simply get a notification that it was ready to be downloaded?

Still no update from AT&T in TX either. How is it the people who invented the freaking phone are the very last in the world to do an upgrade? Way to go AT&T!

I didn't do anything special. Last night put the phone into bedside mode, got up this morning, didn't see any notification for a update. But I manually went into Settings and did the ol' "Check for update". It showed up, so I downloaded it. Got the picture password and all the other goodies that came along with

I also tried BlackBerry link and tried to check via BlackBerry.com. No update.

Posted via CB10 with my T-Mobile USA  ‎BlackBerry Q10...SON!

T-Mobile is taking advantage of the fact that I won't leave them due to the excellent customer service(over the phone), the unlimited everything and the global calling experience. But they really need to stop this when it comes to BBRY.

Blackberry keeps Johnson National LLC moving
Aspiring Entrepreneurs visit Channel C001CAE75

On T-Mobile and I haven't seen the update yet. Tried to reboot then checked again. Maybe it will take some time.

T-Mobile US, and have the update available. I have a Telus Z30, not sure if that makes the difference or not. The only SIM ever in this phone is the TMO SIM.

Posted via CB10

How is that Z30 working for you T-Mobile? call quality and such. I heard you cannot get 4g, any truth to that?

Blackberry keeps Johnson National LLC moving
Aspiring Entrepreneurs visit Channel C001CAE75

Got mine (I had the leak)...not noticing huge differences but always happy to have an official build on my phone!

on the phone with Vodafone UK customer service for over 30mins - official line is "software not supported by Vodafone UK, please contact RIM!"

A lot of Verizon users snagged it before it went official, which btw is just weird that they didn't release it since everyone knows they're pretty much just sitting on it now.

Same here - I got the update from Verizon OTA on my Z10 today. My Z30 (on Verizon), however, has not received the update either OTA or through Link.

Hi Bla1ze,

FYI, Verizon released it today (at least where I'm located). Notes:

1) 10.2 is coming thru as 2 files on a Z10 STL100-4 v10.1.x.x on Verizon (Indiana, USA) that never had any leaks installed.
2) Link (latest version) repeatedly failed to start the 10.2 update due to some error, so doing it OTA.
3) Took a while (maybe ~1hr?) to install the 1st (645MB) file. Now installing the 2nd (1119MB) file.
4) After installing the 1st file, it then freed up ~1GB of space and set version to 10.1.2039 (maybe this is the version I originally had) before downloading the 2nd file.

Update: I see "Verizon (Some people)" has been added to the list. Cool, thanks.


Or fire up BlackBerry Link, if you already installed it on your PC, back up the phone, and search for the software update there. Good luck. :-)

iPhone for me? Scr... ahem Q that! (posted from the latter)

Please specify what device you upgraded on Verizon! I'm Q10SQN100-2/ and I'm still waiting on Verizon!

Keep The Faith  BlackBerry Q10 

Hello my fellow Hoosiers. I received nothing from ATT -. No surprise there.

Posted via CB using my Q10

The link you provided shows Verizon and T-Mobile (USA) and in general that is false. Maybe a select few have gotten it from those carriers. I will stick to the list CB has. lol

I noticed in the forums a few people said they got the update on Wind Mobile in Canada but it's not on the list. Was that not true? Or am I blind? Lol

BlackBerry Z30  on the Rogers network

You are right, it is true. I downloaded mine from Wind Mobile Canada this morning! It is awesome!

Posted via Me on my Z from CrackBerry

But I dun find any trace of it mate..! Despo since the time hav seen the roll out article..but..unfortunatle since da day I have bought q10 der is nt a single update! (verizon handset)

Posted via Q10

Available for T-Mobile Austria as well. Installed on my z10. The update was over 1GB. Not sure why, though. I was previously running the official

Posted via CB10

Cincinnati Bell Wireless. :-) My regional carrier rolled it out at 7 AM yesterday. I love the support from this carrier. I may have to roam on AT&T or T-Mobile when I travel but they show much better support for my preferred brand.

I was not seeing it on the phone, plugged it in link. Link said no update found but a second later said update found. Updated via link. Verizon Z10

I still can't send pictures and i just updated with official release what do I do?

Posted from my white berry z10

No sign of the update on Vodafone Italy, but apparently it's available on the other Italian carriers.. we'll just have to wait and see

Posted via CB10

I have AT&T in the US and they suck when it comes to Blackberry support. I went into one their stores to get the Z10 and the rep says "you don't want that phone". I said "you don't want my business" and walked out.

Hmmm... sounds very familiar to my experience the first time around when I was looking for the Q10. But I digress, and will say that I don't have it for AT&T in Houston. I've tried using Link and OTA. No such luck.

Got it on my unlocked AT&T Q10 with a Bell sim, really glad I could get it that way. Big improvement and really happy to have all the apps I want now! BlackBerry is on a huge comeback if they can get this out to the public!

I got mine through T-MOBILE US. I even got an icon for Wifi calling, but it gives me an error status and doesn’t work. Why not?!

Posted via CB10

I downloaded it around 9am eastern time. I have a gsm unlocked z10. So don't know if that made a difference.

Posted via CB10

Sorry to hear that. I'm also on T-Mobile w/unbranded Z10, been rocking leaked OS. Was hoping the official would have Wi-Fi calling. Haven't received the update push yet.

Posted via CB10 from my Z10 OS

I had this problem last year with Wifi calling and it just took some time on the phone and T-Mobile pushed something to my phone through a system text that resolved the problem. If it isn't working in a couple days and you've tested it with all settings and another router, you may want to give them a call.

Posted via CB10

I don't know if this make sense but my Z10 was locked on O2 but got it unlocked and been using it on 3 UK for like 1 month now. The time when I checked for available update, I was on 3 network and it did gave me option to upgrade. I do not know if other 3 users got the upgrade or not but I definitely got mine and I am SUPER happy!

I'm with Telus and still no update. I'm on the latest leak (.1925) will I get the update or should I down grade the OS so I can get the official OS or should I just stay with the leak?

Posted via CB10

I am not sure why are you not seeing it yet but I am updating mine which is on Three UK. I had to check it through settings but I guess you have already done so.

What phones do guys have who got the update from verizon? I have the z30 and i havemt received it yet from verizon

Posted via CB10

Well at least some tmoible carriers got it, I thought tmoible wasn't going to get the update at all because they no longer have blackberry products, but I will like to see tmoible usa get the update

Posted via CB10

woohoo indo's big 3 are there on the list!!! well done TSEL ISAT XL!

come on Telstra come on!!! voda & optus have pushed the 10.2.1 only you haven't! that's a shame!

Screw that. Why, they put out 10.2 really quick, even before other countries got it.

Nothing good on the Verizon to look out for, Telstra, ey?

iPhone for me? Scr... ahem Q that! (posted from the latter)

I swear US carriers in general want us to switch to iOS or android...its hella frustrating how much non love we get, makes me want to move to Canada!

Keep The Faith  BlackBerry Q10 

Agreed, if AT&T doesn't have the update out by the end of the week, going to just install a leak. Tired of them playing their silly games.

I agree... I am sick of AT&T being the laggard... It's B.S. Time to move to a more responsive carrier!

I have a friend who is not familiar with Crackberry - I don't intend to tell him about it so that I know about great new apps and other things before him ;) - he hasn't seen an update yet, he's on TalkMobile in the UK. Any chance he'll be seeing an update soon? Hopefully Crackberry can get TalkMobile UK on that list even though it is a considerably small network. Thanks.

Posted via CB10

Incredible launch today BlackBerry... Thank you Mr. Chen!!! and everyone involved

Posted via CB10

My handset is Q10 - verizon but am in middle east now with MOBILY operator Sim in my phone! Will it make any difference?? Will I get update or not?

Posted via Q10

I downloaded from Sachesi using Roger update. I'm from Puerto Rico and my carrier is Claro and never put update for BlackBerry.

Posted via CB10

I'm waiting for the update here in Argentina for my Q10. When is it gonna come for this área? Here the cell Phone company is Movistar Argentina.

Posted via CB10

No Wind Canada? Sad stuff. Thankfully I got a leak.

(I got an unlocked Z30 on it, most likely would not get the update anyway)

via Z30

I have an unlocked Red Developer Edition Z10 on Fido in Ontario and the update got pushed out to me just fine.

Posted via CB10

That's why I didn't even get excited this morning, waiting on att to push, yea right. Here's the question: Has anyone on att been able to successfully get the OS 10.2 using BlackBerry Link?

Posted via CB10

Tweakers Net tells us, it will hit Europe this week. Already downgraded my Q10 so I can get the original update.

Posted via CB10

MTN Cyprus

First was a small 380 odd meg download & install, then a larger 1 gig download & install.

All up and running now. Thanks BlackBerry!


Posted via CB10

I'm on Claro in Ecuador. I was able to update to 10.2.1 this afternoon.

Trying to get my wife's stolen Z10 (PIN : 24E0CB41 ) back!

como hiciste el updated, hasta ahora no me sale nada en mi z10 ni q10, ni por bb link u OTA, no yet receive in Ecuador for my z10 or q10

According to N4BB.com AT&T will be releasing 10.2.1 on February 10 for Z10 & Q10 users. Hopefully that's true because I don't mind waiting a couple of weeks for a update since I'm already on 10.2.

Posted Via AT&T BlackBerry Z10

Well it can't come soon enough for me as I'm still running and not being much of a geek I want to be able to easily run the android aps from my church and bank etc pronto ! I have always loved and will stand by Blackberry but do not like these limitations !

TIM Brasil - I installed the leak few days ago but this morning to my surprise I woke up to a message "system updated" I was so upset because I left auto-update on and I wanted to see the actual file size as I already had the leak installed.

Is there a way to know how big was the last download? Maybe update notes?

10MB. Aconteceu o mesmo comigo, estava no trabalho e quando eu vi tinha atualizado, por sorte não perde nada (mesmo do android) e pelo que vi (até agora) o desempenho da bateria não piorou muito não (mas piorou).

What? Vodafone UK? I'm on Vodafone UK, and I've not got a damn thing.

Would it work for me to put my friends Giff Gaff UK sim in my phone and update and then put my Vodafone sim back in?? I don't want to do that if it will break my phone lol

Posted via CB10

Z30 on Vodafone UK - no update yet, only an error message saying "The update server is temporarily unavailable. Please try again later."

You'd think MTS in Manitoba would have it by now, but of course I probably won't see it for a month. Just a lazy phone company I guess!!!!

Posted via CB10

Yeah, they were 10 days after the rest of Canada on 10.2. Their Mobility division has taken on the extremely low level of service standards of the rest of the company. @talktoMTS is also ignoring me.

What is the deal with T-Mobile USA???? This is beyond disappointing!


Howdy, Laslo! Just been writing 'bout this in forums, maybe you saw it on Twitter too, but Telenor Serbia claims, Sachesi confirms, they did NOT release the upgrade, yet my wife's Z10 got it in two parts - 360MB + 3 MB, myself - nada. Ko je tu lud...

Posted via CB10

Verizon Wireless is up however I am experiencing issues with the Voice Control. It doesn't work like it did before and Verizon doesn't know how to solve.

Posted via CB10