The feature I need to see come to BBM the most

Group Presence and Group Read Confirmation

BBM
By Kevin Michaluk on 16 Jan 2014 04:09 pm EST
13
loading...
37
loading...
42
loading...

Heading into CES 2014, the Mobile Nations team had a bit of war in deciding what group messaging platform to use for our week in Vegas. With 22 people on the ground from the Mobile Nations team (and ten more from GeekBeat), that's a lot of people — with very varying opinions — to please.

No surprise, I wanted us all on BBM. The Android guys wanted to use Google Hangouts. GeekBeat suggested GroupMe, which the Windows Phone guys were ok with as they had an app for that. A lot of the members of the team have WhatsApp installed and it is available on all platforms, but nobody really seemed to be in Whatsapp's corner pushing for it. And I *think* most of us had Facebook / Facebook Messenger running, but nobody on the team would admit to using it, never mind suggesting it as our solution for the week.

We all agreed we needed to be on the same app and in a single chatroom, that wasn't up for debate. And I wanted to make sure we had the BEST group messaging solution possible at our fingertips, not simply the one that was available on every platform. If that meant some people had to carry around two phones for the week because the app we picked wasn't available on their platform, then so be it.

Ultimately, the decision we made was go to with Google Hangouts. The reason? Because of the group presence and read notification. If you don't know what I'm talking about, allow me to explain.

Look at the picture of the iPhone in the photo above. At the bottom of the chat, you can see a row of profile pics. Those are all the people in the group who have read to the last message you just posted to the group. And if you look up a couple lines, you'll see Rene Ritchie's pic floating there by itself. That means he read up until that point in the message, but didn't yet get to the two latest messages.

Ultimately, the decision we made was go to with Google Hangouts. The reason? Because of the group presence and read notification

I can't overstate just how useful this functionality is, especially when you're trying to coordinate and make plans with a big group of people in real time. After I'd post a message, I'd only have to wait a few seconds for the first few pics to show up of people who were quick to read it. Sometimes I had to wait a while before all the people would get the message. But at any given moment, I always knew exactly who had read the latest messages or not. And for those who didn't, I could scroll up and see where they left off. 

Furthermore, beyond just seeing what point people had read up to, I could also see who was actually present with phone in hand with the app open at that moment. The read notification profile pics appear brighter (full color) when that person is actually on the other end with app open too. If the person just read the message and shoved the phone in their pocket, then it goes to the faded color. Again, it's super useful context to have when coordinating with people. 

None of the other mobile messaging platforms I messaged at the beginning of the article had that functionality other than Google Hangouts. On all of BBM, WhatsApp and GroupMe, when you send messages to the group they're just sent. You just assume that people are hopefully reading them. The only real way to know somebody did is if they reply back. And probably for most people, that's fine. But in a situation like CES, where you're hustling and the pressure is on, well, the more info you have to work with the better. 

When you send messages to the group they're just sent. You just assume that people are hopefully reading them. The only real way to know somebody did is if they reply back

Now, Hangouts is only on Android and iOS right now, so it meant we had to make sure that everybody on the team who was using a BB or Windows Phone also had another iOS or Android phone with them. A bit of pain in the ass, but looking back at that week I'm absolutely glad we went with Hangouts this time around. It saved us time. And it saved us from uncertainty.

This isn't to say that Hangouts is perfect. There are lot of group related features lacking from Hangouts. There's no administrative role, which sucks, as it means you can't kick people out of a room. You literally have to just abandon the room, then go start a new one. It's too easy to try and video call everybody. Photos are all in stream and there's no way to cleanly see all that were shared. When it comes to read notification though, they definitely have figured out a great implementation, and it's extremely valuable to have. 

I'd like BBM to be our go-to group messaging platform for CES 2015, so on that point I really hope this type of functionality comes to BBM this year. It's **that** important. Clearly it's becoming an expectation too, as the newly launched Instagram Direct service features similar notifications. I'd also love to see a Windows Phone client by CES 2015 too. Put that all together, make sure it's reliable on all platforms, and I'll have a good shot of convincing the team next year.

In the meantime, I'm excited for the upcoming rollout of BBM 2.0. Getting BBM Channels officially out there on iOS and Android along with video and voice calling is a big step!

Topics: BBM Editorial

236 comments

waco77us

More contact

Posted via CB10

lndn

Actually all photos should be placed in messaging stream of multiperson chat and automatically exported to the group gallery. Leaving chat for pictures makes People disappointed. BBM may be easily the best IM app but must be much elastic...

[...] First ever London smartphone story powered by Z10: www.blackassistant.com

JTon

Agreed! And you should be able to remove it from the stream and save to gallery with a simple swipe. Long press allows go remove from stream and delete from device (for poo pics)

Posted via CB10

Knightcrawler

Seconded.

Bbm groups has the best implementation of group pictures I e seen yet, But its lacking the 'in stream' viewing which is essential.

Hopefully the bbm team is reading this and gets on it asap.

Posted via CB10

LostOnThePianoRoll

Add sending pictures and files in multi person chats (not bbm groups) and remove the file transfer 6 mb size limit.. and an option to send pictures as full size from the start without having to request each one again...

Like get the photo uploaded in full size, then the recipient gets to choose if they want to download small or full size from the server not from my phone...

Posted via CB10 on my Z10STL100-1/10.2.1.1055

sahil jain07

Go through this mate.. the fastest way to grow bbm is to ditch the pin.. I mean not ditch entirely.. but on the back burner for a while to reach critical mass

Posted via CB10

FrankDLR1972

I agree. Adding people shouldn't be such a pain. It should work just like WhatsApp but maybe you need to approve each contact, but it should be automatically added to start the process.

BBM Channel: The Group Ride C00055B7C

Dave Bourque

I've mass added people without knowing their pin... learn the features before spouting crap

Z10STL100-3/10.2.1.1925

serahjessa

This man. He speaketh the truth.

Posted via CB10

Prem WatsApp

Seriously outspoken, that man. May he keep up the good work (maybe a little less profanity, but that's a style question)!

My name is Prem, I'm using BBM ... from my QuZe10 ...whatarhyme...

Lmuzzammil

How? :P I'd like to know plz

Posted via CB10

waco77us

Contacts

Posted via CB10

Observation Junkie

No, pin is fantastic, because you can never be hassled when you block someone. Contacts has a number and it's not so easy to block, off course if then you are downloading another app to do that, which is pointless

Posted via CB10 from my Z10.

Observation Junkie

No thanks.........mate

Posted via CB10 from my Z10.

Jerale Hoard

I have to say I disagree with your first point. I rather not visit your thread.

Posted via CB10

Mel25

Exactly these idiots don't release how genius bbm is. I love the pin feature no phone numbers no user names and I can block your behind.

Posted via CB10

Mugenski

Definitely some nice features that could be used in BBM. Would be nice in groups to who actually reads the messages posted. Let's hope the BBM team hasn't been slashed too hard.

Posted via CB10

1roguecanuck

The BBM won't be slashed too hard. BlackBerry has stated that they want to grow the division and make it profitable.

Posted via CB10

sahil jain07

http://forums.crackberry.com/showthread.php?t=839274

Trust me can someone get this through to BlackBerry please please please

Posted via CB10

merv69

Is the group limit still 30 people? This needs to change also.

Posted via my LG Nexus 5...

Elite1

Group limit will soon be upped to 50.
There's already a closed/limited beta in Beta Zone for a BB app with group limit of 50 and dozens of new emoticons.

Posted via CB10 from my new Z30!

Notcho

Try 100 new emotions

Posted via CB10 on my Zed10

Observation Junkie

Great analysis and recommendations Kevin

Posted via CB10 from my Z10.

uzigunz

*only voice-calling in this release.

BBPandy

It's not just voice calling. BBM 2.0 has everything except Video & screen-share.....and it's thought that screen-share won't make it to the iPhone as this is currently not possible on iOS

iFlyGuy

Dear crackberry. When will 10.2.1 be available? I'm waking up every morning now checking for the update. I'm getting impatient grrrr. Lol just kidding, but I'd really like to hear something about its release please if you have that info.

Posted via CB10

Elite1

This BBM features article is the perfect place to discuss things that have nothing to do with BBM features!

[/sarcasm]

Posted via CB10 from my new Z30!

Ayla Pnx

You are with me... I'm tired of waiting I never even downloaded any of the links

Zed 10 user in SA

srzjumper

Just get the leak. It works.. 1925

Posted via CB10

Edders1964

Bigger file sharing capabilities

Posted via CB10

raxamillion

Absolute must. The 6gb limit is really frustrating considering the pace at which data can be transferred now.

Posted via CB10 on my sexy white Z30 rocking 10.2.1.1925

Karan Mohal

6gb limit? On what?

Posted via CB10

Karan Mohal

Ah nevermind, I think you meant 6mb.. clued in by reading below..

Posted via CB10

BBPandy

I think I would be ok with 6GB lol

boldbalance

+1! Yeah I agree! They should raise the limit to 25mb instead of 6 mb.

Posted via CB10

Trick_Deck

This means that you need to tell BlackBerry to get this feature on there Kevin! You have the juice to make it happen lol

Posted via CB10

Maal628

+1

#PoweredByBlackBerry

christoph77

Yes BBM Video and Audio is a necessity as well! Good read Kevin :).

C0038297E Quote of the Day (BBM Channel)

Rufat Salamov

Increase the max size of attachments

Posted via CB10

Bla1ze

Yes! 6MB is lame these days.

Elite1

Agreed! Too much babysitting. Users can decide on their own how much data they do or don't want to use.

Posted via CB10 from my new Z30!

HUNTZODIAC

+100000000

Posted via CB10

SiyaBerry

Make it unlimited...

C00121417 

Prem WatsApp

No DVD-rips over BBM, come on. Go torrents for that!

(j/k, I don't use movie torrents)

My name is Prem, I'm using BBM ... from my QuZe10 ...whatarhyme...

ad19

Is this Kevin's CrackBerry post resurgence? Three posts in one day?! That was your weekly post count on a good week for the last few months.

Bla1ze

We fed him junk food. Eating healthy makes him cranky.

jgrzadka

Keep on feeding him that junk food. It makes for a good read.

Posted via CB10

BBPandy

agreed, it's nice to see more posts from Kevin :)

wincyUt

Lol! I think John Chen's infectious optimism fell upon him after their lunch in Vegas.

smart548

Nice to see you definetly come back posting for us Kevin ;)

Posted via CB10

jojo beaconsfield

+10..I saw you clacking away on your keyboard at CES ,and man are you fast.Keep up the good work ,we all love to hear from you at least a couple of times a day.

Saucy10

How about group video chats? Also I am not sure if BBM allows you to share voice notes etc. On a group chat.. I tried but I could not though

Posted via CB10

BBPandy

Agreed. This would have been very useful for me at Christmas when I really needed it. There are many instances that I can think of where I would use it

Prem WatsApp

Watch an online HD movie together via BBM? Just stretching it there....

My name is Prem, I'm using BBM ... from my QuZe10 ...whatarhyme...

sebstarr

Group photo and multi chat photo & attachments option in the actual chat please! No one sees the group photos in a timely manner when that are in a separate section. My ios and android friends hate that! So do I.

From my new z30

Elite1

Totally agree with the inline group photos!

FYI, multiperson BBM chats do have inline pics.

Posted via CB10 from my new Z30!

Blty

+1 for multi-user chats inline attachments!

mckillio

I'd also like to see the ability to be able to send more than one picture at a time.

BBPandy

+1
but NOT unlimited. I don't want someone to suddenly send me 20 pictures.
Maybe restrict it to 5 or 6

Rickster1

Yes, we need voice next and extend to windows phone and perhaps back to Gingerbread on Android. Is there some reason for BlackBerry to be so seemingly slow on this? Is programming more complex on BB10/QNX or something? Is it the organizational structure? Are there not teams for each platform? At least get another platform with voice, preferably Android and get iOS out when it comes. Just seems to take forever for BlackBerry to get coding done. Do it!!!!

Posted via CB10

Elite1

Rumour has it the "coming soon" v2.0 update for xBBM will support Gingerbread.

Posted via CB10 from my new Z30!

driegs38

"Make sure it's reliable on all platforms" - which it is not right now

Posted via CB10

Godgass

Yes, group notifications is on top of my list. I only have 2 groups set up but it would be nice to know if and when the others have read the messages. Love Channels, Video Chat and can't wait for them to be on the other platforms, which should include Windows.

mckillio

Does the sideloaded version of hangouts not work?

Elite1

I was wondering that too, but regardless the WPC guys couldn't have used it.

Posted via CB10 from my new Z30!

Johann Strauss

Actually for those people who have a BlackBerry device can see if someone has read a message or not, but the feature that allows you to do that is off by default. To turn it on, you go to settings in the hub, select Text Messaging, and from there you can turn on Confirm Read as well as other features.

Posted via CB10

Elite1

You're a little off topic here.

This article is about Group BBM Chats, not text messages.

Posted via CB10 from my new Z30!

brandonwh

Would love too see that happen, but first need to fix the group glitches.
Messages are never in order which makes reading the conversation nearly impossible and the notifications on iPhone are off the wall. 20 will randomly come in a day later and its quite frustrating.

Anyone else have this issue?

Posted via CB10

viobb1

Cool features indeed! Checking Snap to find Google Hangouts :D for my 10.2.1 powered Z10.

mckillio

Ugh, it requires Play Services.

Elite1

It's a little work, but you can make Play Services work on the 10.2.1 builds.
(Play Store still doesn't work, the services framework is what I mean.)

Posted via CB10 from my new Z30!

viobb1

A short tutorial will be mighty appreciated! :) Thanks!

viobb1

No luck yet with play services ....as yet..

toneytone

BBM on the desktop and the ability to video chat between mobile device and desktop.

Posted via CB10

sm88

Do you guys think BlackBerry should have their own email accounts, which should be used for purely work and business and other important stuffs. It would more secure than, Hotmail, yahoo, gmail. The should call it, BBmail.

Posted via CB10

Puz_zled

Yes. Part of an end to end secure mobility communications suite. One package. Sold.

Posted via CB10

gokulesh

+1

I would also like group video chat ability. This is just as crucial for families as Kevin's suggestion is for business or organizing stuff.

Ability to chat face to face with your children when they are away at school for some family time is required.

Posted via CB10

BlackberryFan777

I don't fully understand how you can conclude that a team member has read a message because you know they've scrolled through the messages. I mean, I'd scroll through the messages to find the ones by my boss and hot women and just... ummm... skim the others. I'm not sure about concluding someone's available because they have the app open, either. I could imagine someone leaving the app open while quickly grabbing that reclusive tech CEO for a rare interview...

What this really comes down to is the need to manage behavior. If I want employees to let me know when they actually read a message, I might require them to post saying as much immediately after doing so. That could cause clutter, but I'd have them on the record making an assertion out their performance. Likewise, I'd want then to be available if they set the indicator as such in BBM or another app and to turn it off if they aren't available. It's on them to do so and if I can can count on them, that's better than auto-indication from an app, which may or may not be accurate. This is management, but I suppose, it's also the kind of demand that makes people hate good managers.

Having said all that, there's no doubt that this system worked well for the Mobile Nations team at CES. The coverage was outstanding! Basically, it would be fair to say that Mobile Nations delivered what CNET delivered with exponentially greater helpings of interest and analysis. At this point, with Kevin, Renee, and Marcus especially, the team had very good analytical commentary. The Android guy is very smart, too, but not as quickly likeable, more of an acquired taste. I think the Windows Phone guy has much potential and is good, and the WebOS / Palm guy (Marcus) just gives off this guru-level smartness vibe. And, then, Cali Lewis makes everyone else look like a blogger! She is terrific talent for this genre and she just works on video... very, very likeable. Maybe with a team of alphas like that, you can't micromanage how they use BBM, so the group read notification and app open notifications could really help, there.

Posted via CB10

Kevin Michaluk

Thanks for the nice comment.

In regards to managing, it was LESS about managing and more about coordinating where you NEED these types of confirmations. We had 22 people sharing 11 hotel rooms. Everybody is on the same page, so it's a matter of being able to know what's happening around them. Get downstairs for breakfast! The cabs are leaving! Has anybody seen Phil? Where's Phil? 

Blty

Get BBM to the desktop and make a possibility to easily find friends/collegues also on BBM.
Also, a Windows Phone version is essential as well as an Android 2.x version - if you have only a single friend with a Windows Phone, BBM does not work for you. You need a backup like Whatsapp or whatever with this friend. What are you going to do? Use Whatsapp all the time...because every group where this single user is included, needs to use Whatsapp.

hawkessales

That would be a great new feature! We have a family group that we use BBM to communicate with.....it would be very useful to make sure everyone is up to date.

Posted via CB10

Snipperdo17

Uh multiple device support?..

How is that not talked about?

Rello

Thank you!

Especially now that it is cross platform. People may want to continue a convo on another device.

BBM still has many more features to add before you can really convince people it's the best instant messenger. Off to a good start though

Posted via CB10

Elite1

Or at least one handheld and one tablet on same BBID. This would be easily handled by having a separate app variant for tablets. They could call it... drum roll... BBM for Tablets. Whoa.

Posted via CB10 from my new Z30!

medacomix15

Cloud storage like Google Talk

Posted via CB10

crazycanuck329

Does anyone else notice that in groups it lumps comments together per user sometimes and does not keel them in order? I hate this as some people don't read back and miss posts. Very annoying.

...we are all connected...

Kiddo2050

problem with hangouts is you get pushed into Google plus which is probably the worst product the world has ever invented. Once you are in Google plus you might as well walk the streets naked because you can kiss any privacy goodbye. With hangouts and + Google has you by the balls and they won't let go.

imthekingbk

You can just use a Gmail account, you do not need to upgrade to G+. I know several people who enjoy gmail but do not use or want Google+ and are still able to use hangouts.

Posted via the Android CrackBerry App!

footose

Don't see this happening, at least not for the reasons in this post. How many of us go on a group outing with 40 people.

It might be ** that important ** to MobileNations - but I think there are a ton more of important things to focus on in the BB world than that - like - oh I donno - working contacts, no crashes, easier to implement headless apps, a CEO for more than a year.. lets get the easy stuff out of the way first.

HUNTZODIAC

In the new limited Beta you can have up to 50 members in a group so it can be useful especially if you have A LOT OF BBM contacts and want them in a group for discussion or other reasons

Posted via CB10

BBPandy

I agree MOST people wouldn't use / need this feature. HOWEVER I can see where some would. Especially in Business (which is one area that BB is trying to push BBM) Because of this, I think that they should add this feature BUT only as an option that you can turn on. They should then send it to their various enterprise BES users & have them beta test it as they would be the people who would be using it the most.

Wolf35Nine

I apologize for the all caps but BBM MUSIC INTEGRATION is needed. Millions of cross platform users would dig a new revamped BlackBerry Music service with a pandora / slacker type setup. They already love BBM, why not bundle BBM Music with Voice, Video, Channels and Groups! Again, apologies for the all caps. Search BBM Music in Channels and see what happens.

BBPandy

Google BBM Music.
They tried this, it never took off & eventually they discontinued it.

allisos

The price structure was busted. $5 per month was way too much for the number of songs you could have... if they modeled it more like pandora/slacker... it would be hugely successful, just by socially being able to share with contacts you chat with.

Posted via CB10

iFlyGuy

Thanks for the prompt response bla1ze! It's appreciated, but I have the 10.2.0.415 version so I guess I'll have to wait a few more days for the update?

Z10 equates awesomeness exemplified.

BBPandy

for 10.2.1? You may want to wait a few more weeks lol

hf199

Agree

Posted via CB10

riddimvibe

Intergrate picture maker into bbm and channels?
Filter annoying broad casts 1. Block all bc 2. Select bc 3. Allow all bc
Restore vn to group/ channels pictures.

Posted via CB10

HUNTZODIAC

Great article and I completely agree

Posted via CB10

Ayla Pnx

Allow picture quality to be retained please

Zed 10 user in SA

Elite1

YES!!!

This should be user-defined and is probably the easiest fix of the bunch.

So annoying to request HQ version over & over for multiple pics, plus that request times out.

If anyone didn't know, you can currently long press a pic in a BBM Chat, then select HQ from right side menu to receive the full "High Quality" version.

Posted via CB10 from my new Z30!

stlabrat

Yap, the biggest communication mistake is - assume the other is listening.

Posted via CB10

dracolnyte

kevin your bbm messages to your friend make you sound like a mean sarcastic cyber bully.

JasonGallagher

Funny no one else commented on this, it was the first thing I noticed. He comes off as a prick in that screenshot

Posted via CB10

imthekingbk

Were you able to name the group hangout chat "CES Mobile Crew"? Or did you need to create a circle on Google+?

Posted via the Android CrackBerry App!

AlTheBarcodeGuy

Holding up so well for me and I'm so dependent on it, I'm looking for a good deal on an unlocked one as a backup. I so don't want to transition again like the nightmare from os7 to Motorola to iPhone to Z10.

And at the end of the day I connect to the TV and use Crackle play games or catch up on correspondence using a bluetooth keyboard.

Posted via CB10

Jay Hooker

"Make sure it is reliable on all programs" This first, then worry about the bells and whistles.

Posted via CB10

Jay Hooker

Platforms

Posted via CB10

LyBerry

At one point we could select which contacts, if any, could always see our location, could ask for permission to get our location, or can't see it at all (not even request). I would love that back. No worries about whether or not someone answers to tell you where they are when trying to meetup with them. I think what they are getting ready to implement will suffice but it doesn't sound like it will be what it once was.

That's a great feature Google Hangouts has though. I was just wishing I could tell who saw my last post in a group chat a day or two ago. That would solve it.

Posted via CB10

Bor Navas

Ugh, Hangouts? Gotta be kidding..
What bbm needs is to upgrade asap with video, viice and channels and the ability to send videos, for christ sake!
And as usual... Marketing!!

Posted with my awesome Z30

jic999

Kevin your on fire with the the steady great posts, yes yes we need BBM Groups platinum !

Posted via CB10

00stryder

That does sound like a great (and needed) feature for BBM. As well as in-chat pic support.

Posted via CB10

sjsavva

IF READ NOTIFICATION AND GROUP PRESENCE COME TO BBM, IN SIMILAR STYLE, I'LL BE DELETING WHATSAPP AND GETTING MOST OF MY CONTACTS, (THERE ARE OVER 1200), TO EITHER SWITCH OVER OR 'TRY BBM AGAIN!'

Savvas John Savva, Owner of Skill 7 Limited - www.skill7.org - BBM: 2670CCEA

Karan Mohal

Thanks FOR SHARING!!!!!

Posted via CB10

BBPandy

I'm confused. So that's the only thing holding you & your 1200 contacts on Whatsapp?
Whatsapp doesn't even have that feature so........

Maal628

I would love that feature on BBM. Hopefully the team takes this into consideration.

#PoweredByBlackBerry

sfor13thlegion

Bring on video chat....need this feature the most!

Posted via CB10

Otech#CB

Definitely can't wait for BBM 2.0

Carterbits

Inline photo viewing within groups is much more important, IMHO :-D

BBrickk

Yes! I'd like those hangout features in bbm as well. Also, a timestamp to contacts would make bbm a killer!! Or a timestamp to when the message was Read [R].

Posted via CB10

BBrickk

KEVIN, TAKE THESE COMMENTS STRAIGHT TO THE BBM TEAM!!

Posted via CB10

FishTire

Pop up for android! I can't get my wife to use it without a pop up like whatsapp and every other social messaging app has$

Posted via CB10

AriUncut

Video chat! Everything else is fine to me.

Posted via BB-Z10. OS 10.2.1.

vlad_tastic

Make bbm and sms all in one place like iPhone and hangouts

Posted via CB10

sjsavva

+10

Savvas John Savva, Owner of Skill 7 Limited - www.skill7.org - BBM: 2670CCEA

BBrickk

+10.2.1

Posted via CB10

xmasberry

I was hoping to convert some of my Android-wielding friends to BBM over the holidays. One thing that I found lacking from the Android implementation (at least on the Galaxy S4s I was working on) was better integration into the messaging notifications. By that I mean that text messages would pop up when they arrived. Very obvious that something was there to be read. BBM only lit up the icon at the top left. Much less visible that something showed up, particularly with all the other icons hanging out up there. I'd like to see BBM get to feature parity (video, calls, etc) across the platforms as quickly as possible. I also agree with the larger attachment and group presence and read notification feature suggestions.

DoryGuy

Video chat.... for sure that's number 1.

GEO1ER

What BBM needs (on all platforms):

- Ability to share pictures, video, location voice notes and files in a GROUP chat.

- Ability to upload larger files than currently permitted.

- BBM Video Chat on ALL platforms.

- BBM on Windows phone.

- Smaller bubble and font or the ability to customize would be nice to see more of your conversation on the screen if you choose to. (this would also be necessary if you're going to add that function of pictures letting you know whose read your message in the group)

Posted via CB10

Caesar Miramontes

The only question my ios and Android friends ask is "can it do video?"

Posted via CB10

chocol8thunda

To be able to send multiple pics at once, instead of sending one at a time. This is one thing whatsapp can do that bbm doesn't.

Posted via CB10

HMStrat

BBM rules. Hands down.

Posted Via Z10

JasonGallagher

Although your enthusiasm is appreciated, you're wrong. Especially for cross platform, there's simply too many features with other IM apps that BBM doesn't have right now.

Here's hoping...

Posted via CB10

Insync

I agree with Kevin: interesting ways of providing updated information on who has read to what point is very useful for social and corporate group messaging.

Posted via CB10

AwJm

The feature I need the most is being able to turn of Contact Updates.. I've 2000 Contacts and seeing updates is the last thing I need,.. In the old BBM I could turn that crap off.. Having Contact updates on for 2000 Contacts is a Big Drain and Slows down BBM tremendously..

Please bring back the ability to turn off Updates..

st3vK

BlackBerry 10 lost the function to send diffusion by groups :/

www.blackberry-10.fr

FuzzyFish

BBM for Android and iOS needs to improve, there is definitely a lag between when the message is sent and when it's delivered, whereas BBM on BB has always been rock solid.

The Android version needs a transparent status bar icon so people won't just turn it off, and the group chats needs the ability to be muted.

When you're sharing a picture, it should also show up in the chat along with the Pictures section in the group as well.

peter0328

I agree that groups should have read notifications.

Posted via CB10

Itstakenovermylife

How about the ability to just Sign Out of BBM when we don't want to be bothered?

Posted via CB10

VR6

That is a cool feature, but I'd settle for reliable delivery on non BBRY platforms as well as in line group picture sending and receiving. Honestly that's the most people complain to me about. Group history goes missing (even on Z10), hard to send group pics, hard to view group pics, receiving msgs out of order, does not return you to last read msg just the latest message. BBRY you must fix all of these daily annoyances on all platforms.

myckle

KakaoTalk has a similar feature..however it only counts the number of people who have not read the group message.

Posted via CB10

dannyd86

id also like the ability to just post a picture on the chat scroll. I hate having to bounce back and forth between the pictures section and chat section. Just feels so clumsy and retarded.

JRF_1986

That would be nice. Although I do like Google services, BBM is a great app and it can only get better with those types of optimizations.

Posted via CB10 on my Q10

kidbagel

All the while I was reading, it was impossible to focus on the article. I could only think how much better the Porsche design phone looks than the Apple. Without going full PD style, for just a few bucks more per unit the Z10 could have looked as good on the outside as it is on the inside.

Posted via CB10

PostMortem

Definitely Kevin... Additionally, I'd like to see attachment posting on the group chat/thread and attachment presence in the group chat thread. I can't stand having to tell people to open the group itself to see a picture I attached and I often miss pictures that are attached to some of my groups.

I know they show up in the updates, but when you're in mid conversation, I don't know anyone that thinks checking the updates or going back clicking on group then on pictures just to see the picture is intuitive. They need to add a hyperlink of sorts the way they do the one on one chats that points to the picture and when you're done viewing it and making comments or liking you can hit back and be right in the chat.

In the meantime, just a notification that x member added a picture would be ok, but not a long term solution.

Posted via CB10

Byronjx

A minor feature to highlight. Larger size file sharing, auto HQ pic sharing, video and voice chat cross platform and many other upgrades and fixes need to come to BBM before this little bonus is even considered. It is a handy feature, but if you're using chat groups via BBM or Hangouts or any other open to the public chat platform for serious "I need to know you got this" business, I'm concerned for you.

Posted via CB10

diegonei

Add change the chat backgroun to the list of minor features. :p

JasonGallagher

Haha, this. First priority for me is xbbm reliability. Constant delays with android and iOS users from when my msg is sent vs delivered. Seems like unless they have the app open and active it's not always delivered right away.

In-chat group pics is also a biggie for me, and correct order of chat comments. Those two reasons alone are why my two main groups went back to whatsapp after giving bbm an honest try for a week or so.

Disappointing start but I'm still rooting for them to improve and succeed

Posted via CB10

diegonei

Yeah, I can see how that can be useful, but for the most part, people wouldn't need that feature.

I would totally support it as a feature you can enable for specific chatroom though (some people don't know, but you can have multiple chatrooms in a single BBM group).

frozen ray

How do you turn channels off? I do not want my kids to access porn.

Posted via CB10

katiepea

I don't really think BBM can keep pace with hangouts now, you can throw group video chat into features that BBM should have that hangouts has well. I said last year that Google was going to close the gap on BBM soon, BB just waited too long. I don't know a single person who doesn't use hangouts, maybe not exclusively, but extensively to say the least, especially people on Android as it does SMS also. BBM just has a ton of problems, especially on iOS and Android. It quits working, the fact that someone has to request a high quality picture is something that should be able to be disabled, it makes picture sharing an absolute wreck, even if that feature wasn't there picture sharing would still be a wreck. BBM is a bare bones messenger compared to hangouts.

Mr.G_under

After reading the first few paragraphs I wasn't sure what you were asking for but at the end I got it. I thought that a read notification done by photo or 'R' is just the same. However it is not the same in a group chat for you don't know who got the message unless replies from all parties are received. Yep, that a great feature.

As I have seen in sending a group sms that all recipients appears at the top. The same could be for group BBM and when someone reads the message a 'R' should show in the bottom right corner of their pic. I think that can work as well.

That being said, I prefer BBM over Hangout. I don't trust GooGle anymore.

Drmoe

Video calling.

Posted via CB10

Fayzul Omar

Make it able to show GIF animation please :)

Posted via Z10 STL100-1

wincyUt

I love to see BBM stream simultaneously on multiple devices using the same BlackBerry ID. Just like Twitter, Facebook, Instagram etc.

Pdoody

I would like to see Bbm integration with Remember. This way you can share a project that you have in remember with your team.

Also Bbm should look at the icloud photo sharing functionality. It would be a great way to share photos with groups across platforms. I know you can do that now, but there are some problems. Like when you switch devices, you lose Bbm chat history and so on.

Posted via CB10

jainprashant

More contact in grp.... as many grps as restricted to nine now... videos on bbm grp. Increase length of video......as restricted to just 6 mb...... in all the above point whatsapp is ahead.....so how bbm gonna survive.....

Posted via CB10

Daniel Tyrrell

Not going to read through all 145 comments, but has anyone tried to get the Google Hangouts .apk and make a .bar and sideload it onto a BB10 device?

katiepea

sideloading is a thing of the past, however, yes, even with google services installed hangouts still won't work, it probably never will work.

Daniel Tyrrell

Sideloading is a thing of the past? I still keep a few on my phone because they don't make BB10 apps...or do you mean it's not possible to make .bar's out of new .apks?

mscloutier

I'd love to have the classic BBM Action tone from OS7 back.

Posted via CB10

andrewwarner

I would like it if bbm would add back the functionality where your messages get delivered right away rather than seeing the little gray checkbox for hours.

That was nice when bbm sent messages dependably.

Posted via CB10

Playbook007

At work, the Samsungs were always behind the BlackBerry for getting messages emails etc. We ran tests and sometimes they were on part, and other times they were way behind. In real day to day work, if someone was slow at responding or getting a message it was a Samsung. Sometimes they even got say messages at night. Now we all have BlackBerry devices and they admit, emails, messages are bang on. So not sure how this affects hangouts, but instead of throwing android devices at BlackBerry users, you should throw BlackBerry devices at the Android users. Also a lot of android devices you can only poll for emails every 30 minutes at best. How is that for brutal. Anyhow, glad Kevin chose another great story for BlackBerry.

Posted via CB10

katiepea

BlackBerry email is no different than any other email now BIS is gone, if it's a company email it's probably exchange or BES which would deliver to the device just the same as anything else. BlackBerry does not magically do push services that others don't do.

vrud

In my tests BB10 handles email better for the following reasons: 1. GMail messages are delivered instantly while both CyanogenMod and stock SG4 experienced a noticeable delay measured in minutes. 2. BB10 properly renders non-English characters while both mentioned devices failed and showed weird characters. (In both tests, I used Email application to simulate Hub, not the GMail app which might integrate with google mail differently).

artttom

I'd like to have the "history " feature that was in the legacy BBM . The ability to store and recall BBM conversations by date is not available any longer.

Posted via CB10

ehroberts

Improvements:

1) "Proof of Life" feature.
If a Contact drops out of BBM (uninstalls) his/her picture remains visible.

You'd never know you lost a contact unless you send him/her a message. Even that "...this person is no longer a contact, resend invite?" notification takes way to long.

In Facebook the person is removed from the friends list immediately . BBM needs this!

2) when you email a bbm conversation :

1) There is no time stamp

2) Pictures are not included

Serious flaws that need to be addressed immediately!

3) other than dark theme, BBM is so darn plain. At least an "option" to add some type of animation when a new message arrives. User can toggle this option on/off.

Posted via CB10

LordDraco

Sending broadcast message to specific category. rather than select it one by one.

Posted via CB10

bubbbab

For it to work cross platform the way hot should (notifications without the app being open)

Posted via my BlackBerry Zeadache 10.2.0.429

ehroberts

Gosh! Why rebuild the wheel?

BBM should work something out or investigate working with Novell and integrate Novell Messenger into BBM. Combine the product.

Novell Messenger has all these features already (chat rooms, desktop integration, groups, timestamps, etc) and is rock solid.

When we were using OS7 devices BlackBerry supported Novell Messenger and I used Novell Messenger way more than BBM.

Posted via CB10

Bacon Munchers

Really? Wow! Thanks for the note.

Bacon Munchers

We need more solid input like what Kevin said, in order for BlackBerry to hear and ***respond***. BBM really has no excuse why it can't be the next best (past) thing. QNX Has all the power it needs to do this on the great new bb10 devices.

brettamorgan

I really think some kind of social media integration like whatsapp would be helpful. If people can't find their friends they disengage. And universal cross device video conferencing ala Skype would be fantastic...

Posted via CB10

Kurt Fathul

Just some of my thoughts...
1) more emoticons, animated, gif emoticons...?
2) "online" and "last seen on" status?
3) look around availability?
4) small bio on profile? Make it Facebook-like?

Lol. Well, I'm about to sleep, goodnight! :p

Posted via CB10

agarwal.apar

I agree Kevin. BBM needs to step up and hone BBM ASAP. They just cannot sneak out by saying, *it's coming soon*

BBM_BlackBerry Moe

I'd like to see BBM allow us to send bigger files, videos, stuff like that.. Not saying that iPhonies Suck or anything(cough, Cough yes they do LoOoL) but it's such a hassle trying to send files to them since they don't have the NFC feature! Another thing I'm pleased to see yet still am a little upset about is emoticons/smilies! I am ecstatic about the 100+ new emoticons coming but am a little upset that they aren't bringing back the classic/original ones or incorporating the smilies that are compatible between both our devices and the iPhonie. Just a thoight/opinion.. Hope I'm not the only one! :)

Posted From MY #SwagBerry ALL BLACK BlackBerry Z10! #TeamBlackBerry #BlackBerryGang #BlackBerryFaithful #BlackBerryLoyalty #BB10Swag #Z10

geoffsdad

How about being able to edit typos on BBM Channels posts and comments

Posted Via CB10 via Z10 via BB10

luvkeyb

Money transfer by BBM. That's what a fone is used for in Africa. Why can't it work elsewhere? Why not by BBM? It's claiming already to be the largest cross platform messaging app...

Posted via CB10

gpktom

Agree with the article, but would really also like to see the ability to share videos within groups. Here are the musts they need to release as soon as possible, not in any particular order :

1. Read indication within groups
2. Video sharing within groups.
3. Exploding messages.

Cheers.

Posted via CB10

godsfantasy

No app, no talk. It is amazing that Google doesn't even bother to write a HTML5 client for non iPhone and non Androids.

Posted via CB10

Siegfried leo

No matter how, full function is required, so BBM will be best message group app.

Posted via CB10

Leafer80

The ability to edit a posted post.

Posted via CB10

rngeek

Thanks Kevin for this article. You made some very good points. I agree that pictures posted on group chat should show on the time-line.

Posted via CB10 app  คภ๔гєฬ® Z10 *US*

LamarStarr

Rene said it best, blackberry should of had the best ios dev and Android dev make the app. BBM for each device is sooo sad to what it could be!

Posted via CB10

GCPHOTO

I would like group chats to open where I last read up to. This is about the only thing I miss from WhatsApp.

Posted via CB10 using my Z10STL100-2/10.2.0.1791

justinian2220

I want multi video chat on BBM!

Posted via CB10

QtHelex

I miss badly a fully working export and message backup function.

Posted via CB10

tushargkwd

We do see that Kevin is rocking a new BlackBerry limited edition P9982...
:)
That device is beautiful... :)

Posted via CB10

Allen Sutedja

More space to send video n pixture

Posted via CB10

kg3theone

In the bbm channel u can post short videos so u can advertise lil clips

Posted via CB10

HMStrat

Nice to see how the CEO of Crackberry.com can use profane wording in the picture of his smartphone, and if anyone on here besides him uses it, they get warned or their account deleted....must be nice to be special.

Posted Via Z10

DaedalusWren

Would like to see a push to talk for BBM Groups, enabling you to send out a voice message to the group as a whole or to individuals in a group.

Posted via CB10 on my Q10

dodo99

Vibrate when received ping!!!

Posted via CB10

patbateman16121

As often, you are right. BBM can not afford to rest on its (past) laurels. They need to watch the competition closely and add missing functionality and features at the highest possible pace.

Posted via CB10

rarch1

The Ability to send larger and multiple files. Then I would stop using WhatsApp

Posted via CB10

quizm

Good point. To underscore your point Kevin, such a group facility is a must in a corporate enterprise environment. I would argue that BBM in a corporate/ team environment is a fundamental tool for ongoing team interaction and function. In fact with BBM voice / video and file sharing tools it's role in team work could be a huge cost saver. Even more true where some are working around the world, or in work at home environments. Think of it.

Posted via CB10

Meok

Looks like a cool feature, but the way my group goes, it would be difficult to keep up with who read the last messages because the last message doesn't stay the last message for very long. The engagement is pretty high, at least for my group, but I think it's a great feature.

RickTrout

Voice and Video for ALL
Increase attachment limit
Group Read Confirmation
PTT
SMS from BBM

Z10 on T-Mobile, 32 GB PlayBook - Posted via CrackBerry 10

MrGlenn

A) Making images/attachments show in the group chats would be nice! As long as it works as a link to the Group Galleries, because I love the way that groups arrange attachments together. Add an extra gallery for video/other attachments and you are good to go!
An option to select auto-HQ would be cool too, but I would prefer that to be optional.
(In Groups I can not seem to find an HQ option at all).

B) Multiperson video chat should be very high on the priory list. BBM Video is already quite good, and multiperson video is still an untapped market (Hangouts is pretty much the only top contender).

C) As far as online/last-seen status goes, I would love an optional 'online' indicator, but a last-seen status is too invasive! I do not want people to be able to track my app usage that much/easily. Just showing online/offline would be good enough for any purpose mentioned.
Just tap the top bar of a Group to bring up a view of active users that way.
(Groups already show available/busy status in that group list right now, an online indicator could be easily added there.)

D) Group read status would be a great addition, but with groups of up to 50 individuals, the 'Hangouts system' would still be totally messy (way to many icons to easily check).
If you ask me the best way in BBM would be to show a checkmark/'delivered' indicator and press that to bring up a list of all the people that have/have not seen the message. If all people have seen it, the 'read' checkmark should appear.

E) In my opinion, multiple devices for the same PIN/BBID would be great as well, but it should be limited to two devices (or three if PC/laptop gets a version too). For security purposes, and to minimize potential problems with notifications/cloud sync. The way it is now, adding the same user multiple times for different devices is a bit cumbersome.
And for stuff like online status/read notifications multiple devices can be quite problematic.
_____

I think for all purposes mentioned here, an implementation like this would be the most 'BlackBerry/BBM friendly' way to implement.
The main focus in my opinion should be to put as much information into the chats (like attachment thumbnails), without distracting from the content (like invasive/unintuitive notifications).

BlackBerry 10 signed.

lifeinbmajor

The Google Hangouts Group Notification is a good feature that can be implemented to improve the experience of BBM. The pictures topic that has been brought up in the comments, I see why the pictures are separated from the stream - so that comments on a picture are separated from the general discussion -- I find this useful because comments are organized to a picture and there is not much chance for confusion. But I also have a Whatsapp group where the pics are embedded in a stream and sometimes the group convo gets confusing because I don't know if ppl in the group are referring to the image that was posted or to something else.
Suffice to say my Whatsapp group is comprised of friends where NSFW pics are posted, and the bbm group is for business.

Posted via CB10

Deltrus

Easier photo sharing in groups.

Posted via CB10

Tatwi

That seems genuinely useful for collaborative, time sensitive projects. Fits with the enterprise focus.

Posted via CB10 on BlackBerry Z10

curea

BBM should release a web version and that could cover Windows mobile, Nokia, and other niche phones.

Posted via CB10

Xopher

If you create an event in Google+, photos taken during the event are added to the G+ event gallery. It's a good way to use Google+ to track all images. Combine that with Hangouts for communication and it should cover everything.

It would be nice to see better group message confirmations in BBM, that's for sure. The only possible downside I see with using a BBM Group is image size. I was thinking that BBM shrinks the image when added to the Group gallery. It's not like sending a photo to someone via BBM where they can request a higher resolution image.

Posted via the Android CrackBerry App!

BigCountry1100

I just want screen rotation.....

Posted via CB10

Yemii Ola

Pls, Just INSTAGRAM. Thanks

Posted via CB10

ggastaris

How about making group info readable!!? What's that about?

Posted via CB10

heri16

Can't wait for Google hangouts to be on more platforms. Then I can abandon pathetic BBM groups. Why can't photos be shared in sub categories in BBM groups photos, or within sub chats? Why can't photos be posted into a chat. Why isn't there Group voice calling. In one word, BBM group sucks.

Posted via CB10

Rudi Muliyono

What I really Realy REALLY miss from OLD OS is:

1) We can copy and paste other people's status update.

2) We can choose who receive our broadcast message by group/contact category. Not just ALL option then we must search and uncheck one by one a person we don't wanna receive the BM.

Those 2 points I wrote above gone in BB10's new BBM and really make my day worse and harder.

Carmels

Having the ability to add text messaging contacts into BBM. Not everyone wants to use BBM but I love using BBM for my messaging.

And bedside mode when you plug in the phone to be charged.

Posted via CB10

Qaxl

MOST ANNOYING THING N BBM

For Example
1. Example
2. Example
3. Example
4. This type of message is just beyond BBM because all it has is a send button and not an enter button to go to the next line

shakeSpeare01

Shift + Enter = Next line
(hold shift arrow and hit enter)
You can also customize this in the Settings >Language and Input>Corrections and Predictions >Word Substitutions>then just select a character to give you 'next line ' when pressed. Works great!

But I agree, It would be nice to have a dedicated Enter key and actually have the Send key next to the smiley key

Posted via CB10

Qaxl

Ohhh thanks alot! That's the first thing I tried but it didn't work back then because I didn't hold down the shift key for pressing send because I expected the send button to change text to enter or something that tells me that pressing send would not send the message instead take me to the next line.

So basically it does work. But I couldn't figure it out at first because I assumed pressing / holding shift key would change the text on the shift key... which it should but it doesnt.

MrBox

wait is video calling coming with the new release or not? I keep hearing different things. does any1 know for sure??

Posted via CB10

shakeSpeare01

I will admit the Hangouts layout IS really nice and very usedul. But isn't bbm's R for Read kind of the same idea? BlackBerry just needs to implement it into chats also!

I was actually disappointed when I discovered the R wasn't implemented in chats.

They have to use this great feature to their advantage in every way possible, and also in prove upon it!

Posted via CB10

df8699

Games

Posted via CB10

MrBox

oh dam. that's a good one I keep forgetting about!! +1

Posted via CB10

rishabharora

Ability to download torrents directly on phone..

Posted via CB10

Benjamin_NYC

Fully functioning cross platform for Groups should be their first priority before adding new features.

Sent from my white hot Z10 Rocking Leaked 10.2

The Commander

They should have the chat view option back again too

Posted via CB10

Matt_Ellwood

Cross-platform video calling

Posted via CB10

Ronic

BBM has a lot of flaws left unattended.. low quality picture transfer is STILL THERE, WHY?! I found myself sending pictures to Whatsapp all the time

Posted via CB10

smnlcm

Keep BBM pin pls i think its perfect. But can add some fetures for adding new contacts easyer.
Cross platform video call would be great.

Posted via the Android CrackBerry App!

coffee-turtle

Kevin, I've been resisting Hangouts, but another minute longer reading your article I would almost have given it a try. :-)

Personally, I'm not a fan of the universal integration of Hangouts with everything Google. It will soon even replace services like Google voice. It probably makes sense for Google to go this route and it probably adds a boat load of convenience for the sake of collaboration.

BBM keeps me in touch with only my closest friends/family because they are the ones I was able to convince to have it. It's quiet and private. I enjoy that! I think Hangouts would be a bit loser as every Tom, Dick and Harry could potentially look you up and try adding you. Then follows the endless "chatter" like a CB radio.

Well, this is just my opinion. :)