If you jump into CrackBerry's BlackBerry Q10 Forum and sort the topic threads by popularity, the second most-viewed topic is about the BlackBerry Q10 'double typing issue'.
For those who have experienced it, you know the 'issue' I'm referring to. Sometimes when you're typing and you press a letter on the keyboard once, instead of one letter showing up on the screen you get two. When it happens, it's frustrating as all heck. What's also frustrating is that when it begins happening frequently, there doesn't appear to be a quick fix for it. Updating or reloading the OS doesn't seem to help, which points to it being a hardware malfunction of some type. Swapping the phone for a new one appears to fix it - though, for some owners on CrackBerry who have done just that, eventually the problem has ultimately reappeared.
What's DIFFICULT for me to say though is what percentage and just how many Q10 owners out there have actually experienced this issue. Based on the 66k views on the forum thread and 1200+ replies, it seems like a big number, but also maybe a small one in the grand scheme of things. If a really high percentage of owners were experiencing the issue, I'd expect to have heard even more on it. Personally, I have owned and used four different Q10 models now and have yet to personally experience the double typing issue. I should also say this isn't a brand new Q10-only phenomena. Over the years we have seen this issue get reported from time to time on other full keyboard device models, including the 9900.
That all said, I've received some tweets and emails and noticed some comments on recent articles here asking us to bring some more attention to the issue, in the hopes that it will get addressed or acknowledged one way or another. So that's what this post is about. If you're a Q10 owner, be sure to vote on the poll below. And if you're a Q10 owner who has experienced the double typing issue, be sure to take this opportunity to really describe what you've been experiencing. Maybe we can make some magic happen.
Read more
Sprint now rolling out OS 10.3.2.2813
Are you still using a BlackBerry Q10 on Sprint and haven't updated to 10.3.2 manually out of frustration yet? If so, we have some good news for you. The carrier is now pushing 10.3.2.2813 officially.
Select BlackBerry 10 smartphones now over 20% off
Have you been holding out for a sale to pick up a brand new cobalt blue BlackBerry Classic? Perhaps you have had your eyes on a white BlackBerry Leap? If so, now just might be the moment you have been waiting for as BlackBerry has placed select devices on sale for over 20% off from now until September 1st. Canada France Germany Italy Netherlands Spain UK US As BlackBerry notes,...
Verizon begins OS 10.3.2.858 rollout
What started back in mid-June with Verizon rolling out BlackBerry 10.3.2 to the BlackBerry Classic, has now extended into devices such as the BlackBerry Q10, BlackBerry Z10 and BlackBerry Z30. Verizon customers on any of those devices can now go ahead and check for updates where you should find OS 10.3.2.858 (Software version 10.3.2.556) available for download if you've not already...
TELUS rolling out OS 10.3.1.2708 to Passport owners
Adding to the small bevy of updates that were pushed out yesterday for several devices, TELUS has now started pushing out OS 10.3.1.2708 (Software version 10.3.1.1865) to multiple BlackBerry 10 devices such as the Passport, Z10, Q10, Z30 and Classic as well. Much like yesterday's release, this OS has been around in leaked and official form for quite some time now for ShopBlackBerry...