Did You Know Your BlackBerry Memory Card Could Repair Itself?

By Adam Zeis on 11 Dec 2009 09:12 am EST
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Media Card Error  Media Card Error

A few weeks back I was playing around with my Bold 9700, and I saw an error pop up telling me my media card needed to be repaired. I had never seen this before, and wasn't sure what to do. I don't have much stored on my memory card, so I figured it was worth a shot. I clicked Ok and a few seconds later I received a confirmation message that my media card was good to go. I was happily on my way with a working card and that was that. It did leave me wondering a few things however, such as how exactly did I "damage" my media card and what exactly goes on when it gets "repaired"? This seems to be another feature that many users don't even realize exists. Drop a comment and let us know what you think.

51 comments

chopsticks

on my old Curve 8330 and new Tour 9630 if my card has an error it would ask me to plug it into my computer to scan for the errors.

yobeez#CB

2g Memory card died a while ago =( Tragedy... Oh Well Funk it...

Raistlin1

On one of the Beta OS 5's for my 9000 my device memory would give me an error and say it cannot be read. So either a battery pull or doing the repair would fix it. I wonder if it is more of a phone software issue than the actual memory?

testpilot#CB

You can repair or format your memory any time.
On Storm go to Options-->Memory
You'll see Application Memory, Device Memory and Media Card
Highlight and click Free Space or Total Space under the memory you want to repair or format. It will give you a menu of choices. Be careful with the Format option.

DarranP

I noticed this feature on .411 for my 9000 today, it's basically a chkdsk. If I had a few errors I'd still just backup the data and format the card to be safe.

no.line.on.the.horizon

I think it defragments the disk like a computer hard drive. I defragment my hard-drive every couple weeks and it takes all the file/folder fragments and consolidates them so that they only occupy a single space on the disk volume. Its supposed to make the disk run more efficiently because if bits and pieces of files and folder are spread out all over the disk, it becomes slow and difficult for the comp/phone to read. That what I believe it does...Yep.
PS: Global warming is real..lol

Dragondima

Flash memory doesn't work like computer hard-drives. Defragmenting a flash card would be more harmful then good. I'm sure if you do some research you'll find the facts quickly, but to make a long story short hard disks use something called a read/write head that locates pieces of data (thus fragments) throughout disk, if it's close together it's easier to get to (de-frag). Flash drives work completely differently and on a circuit level. Quicker, and also at a constant speed. I hope this helps you understand this a bit better.

dpeters11

I was actually thinking he was being slightly sarcastic.

Zannor

I have gotten this on my 9630 a couple of times. I was trying to play videos from my memory card and every time would get an error that it couldn't be played. While trying to play quite a few I would occasionally get this repair message but still the videos wouldn't play. I finally tried a battery pull and since then everything has been working fine. I don't know what the repair did or tried to do but in my case it didn't seem to be much.

no.line.on.the.horizon

Edit: person realized that their comment was....."special"
ANOTHER EDIT: well, I also realized from another user that I was wrong about my guess. Thank you for explaining....Soooo, therefore, I now deem my own comment as.....special

storm2k

This is likely a new feature in 5.0. On my 9630, my memory card had errors (FAT32 filesystem errors likely resulting from the drive not being unmounted from the computer properly in Mass Storage mode) and I could only fix them by hooking back up to a Windows PC and running chkdsk on it.

ElitistMrX

I had OS 4.6 for the Curve 8900 and I had that mssg lots of times. It would ask me if I wanted to repair but I ddnt cuz I ddnt know what it would do.

Dragondima

Do you folks remember a few years back when those USB stick MP3 players were popular as an alternative to the famous iPod? If you ever bought one, and used it often, you'd probably experienced a little bit of loss of data or even an occasional deleted song reappear. In some rare cases you might have experienced two songs collide! This is caused by flash degrading. The problem is that no matter how great flash memory is, the more you write to it the less life it will have. The common "fix" was to reformat the flash device and keep using it till it had issues again. If i were to guess I'd have to agree with those people saying it probably reformatted itself.

duck383

after upgrading my javelin to .411 under memory,repair and was wondering if this is what it was for, didnt see any mention to it in the forums ,
thx az /cb

synwars

I suppose the media card doesn't exactly fix itself, rather your BB fixes the media card. Anyway... I have a repair option on my Bold, under options/memory/repair, running 5.0.0.238 OS.

jmack549

I kept getting the pop up constantly on my Tour, so I finally did it. It somehow corrupted all my pictures and videos. Fantastic.

lobbyintx

i got an error message before. i had run error scan on the pc to fix.

BHMartin

Funny timing of this articel. Popped media card from wifes old phone (LG) into BB Tour and said the same thing. Clicked repair and done. Thank God I backed up her info!

Rmorton0573

That same thing happened on my Tour yesterday. I had my Tour connected to my PC, and I was moving music over to my SD card, and it froze on a file, so I disconnected it from the PC, and received that message. that is a great feature, I'm just glad I did not totally nuke my 16GB SD card.

kf6kmx

Haven't seen that yet. But the only time I've had a report of a corrupted card was when I'm connected to my Mac, if it looses contact without being 'ejected', it will report a corrupted card next time its plugged into the Mac (doesnt happen on the Windows machine oddly enough). The Mac disk utility cleans it up when that happens (the Storm2 doesnt seem to see it as a problem even though the Mac does).

3CISSBB

It's a feature included in some of the latest OS 5 builds. Just go to options>memory, then scroll down to your media card and menu click. You'll now see repair there as an option.

Rig415

I have this on my storm.. I can now go to options>memory>BB button>Repair.. it will then ask which memory you would like to repair... Media Card or Device Memory... I think RIM added this in there to save people the time of having to Plug your phone into your computer to run a dskchk... All i know is that i have never had to repair anything on my SD card or Device Memory.. But it is nice knowing that i can just do it from the Phone... Another reason to love the BB.. it Does it all....

Azothyran

Yeah. The flash memory corrupts itself if Windows tries to do a delayed write when you're copying files to or from the device and you don't use "safely remove hardware". Explorer.exe locks the drive essentially, and if you yank the cable out of the computer, presto! Corrupted media card. The computer can still read and write to the drive, but the BlackBerry cannot. The only solution was to copy all of your files off of the card and format it, then move all your files back onto the card, which could take an hour.

Ever since OS 5, the BlackBerry has the option to fix the problem, which saves you a hell of a lot of time.

corydunbar#CB

Macs require you to eject the flash drive before you remove them otherwise the mac will deem the flash as corrupt or it will not notice it again

topman_205

what is the 3rd app from the left called i see it every were but dont no what it is

T-MobileCurve

This happened to me when I transferred the 8GB card from my old 8310 to my new 9700. I have about 7.2GB of stuff on the card, but it's backed up to my PC, so I went ahead with the repair. The repair worked fine, and I haven't had an issue with the card since.

sneakytiki64

I just updated my bold 9000 with .411 and have yet to get the pop up. My computer asks me to scan and fix the card every time I plug it in but I've had this 8GB ScanDisk since they came out maybe a year and a half ago. Never repaired it or anything and have yet to have a blackberry deny it. 14 more days and I'll have my 16GB so *knock on wood* I doubt I'll ever get the honor of repairing my card. If I were to repair it, just for kicks, would it delete everything on my card?

topman_205

WHAT IS THE NAME OF THE APP IN THE PICTURE 3RD FROM THE LEFT

jbundylive

What program is the weather icon?

korywith-a-k

Like kf6kmx said, the card has to be ejected or disconnetced from the device thats using it before its actually removed. The reason is because the pc or device is using the card whenever its plugged in and powered on. On your phone, the card is always in ready mode for ringtones and whatever. Pictures for your background are only uploaded to the device's memory during power up and initial selecetion. So when you perfom a Battery pull, you're not really ejecting the card so information is still being exchanged while you reset your device. Its not harmful at first but after a few months or maybe almost a year, depending on how often you have to rest it, itll become unreadable.
And flash drives are a lot different from harddrives. The easiest way to think of a harddrive is to imagine hundreds of very small vinyl records. The information is physically stored on the harddrive. Like a floppy disc but more than one disc inside the casing. Now with a flash drive, the information is more stored similar to a RAM memory stick, just more advanced. Theres really no physical memory. So defraging the card woulnt really help any. I usually fix my flash drives once every month or so to avoid future problems.

topman_205

THE 3RD PROGRAM FROM THE LEFT WHAT IS IT

korywith-a-k

Like kf6kmx said, the card has to be ejected or disconnetced from the device thats using it before its actually removed. The reason is because the pc or device is using the card whenever its plugged in and powered on. On your phone, the card is always in ready mode for ringtones and whatever. Pictures for your background are only uploaded to the device's memory during power up and initial selecetion. So when you perfom a Battery pull, you're not really ejecting the card so information is still being exchanged while you reset your device. Its not harmful at first but after a few months or maybe almost a year, depending on how often you have to rest it, itll become unreadable.
And flash drives are a lot different from harddrives. The easiest way to think of a harddrive is to imagine hundreds of very small vinyl records. The information is physically stored on the harddrive. Like a floppy disc but more than one disc inside the casing. Now with a flash drive, the information is more stored similar to a RAM memory stick, just more advanced. Theres really no physical memory. So defraging the card woulnt really help any. I usually fix my flash drives once every month or so to avoid future problems.

korywith-a-k

Sorry about the double post. Opera was giving me problems

ElitistMrX

This has happened b4. I fixed it but idk what it fixes, but yesterday my friend she wanted to put her sd card in my fone and she uses a sk. Well I put it in and it was scannin but her songs ddnt come up and she started to freak out. I took I out and bak in and the mssg popped up to fix. I clicked it and it said it was fixed. I went bak to the media player and it scanned and all of her songs and playlists appeared. Idk wat it does lol

paluma0268

My first thought would have been virus or malware.

Unfranchise33#CB

I just recently got two card errors for the first time on my bold 9000. Just prior to that I manually deleted some podcasts in podtrapper so I assumed that was the cause. It is good to know I don't have to format the card (which I was doing).

Phree4all50

I have the 8900 Curve, the message Im getting a message. A media card has been inserted that contains errors. I have not inserted any new cards. I was trying to look at my pictures, now I can not find a single picture. Any help would be much appreciated! Thanks.

siccmade00

Just happened to me yesterday. My phone accidently got unplugged while it was syncing with windows media player. i then got the error, and about freaked out a bit cause i got 14 gigs worth of shit on that card.... but it repaired itself and seems to be all good. Nice feature.

Jon133

Can't remember how I damaged mine, but I think it was when I synced music and the cord got unplugged half way through. When it was unplugged, it says there was a problem with my media card. I then hooked it back up to my Mac, then safely removed it, then it was fine afterwards. I didn't have to run the repair at all on my 9000

mdjst5

I am wondering what app is to the left of uber twitter. i have seen it all over. please tell me what it is.

dsiduousaardvrk

Hey Adam, thanks for the heads up. This has nothing to do with the media card, but, how can I get the CB app for my Storm? I checked on AppWorld to no avail. Also, what weather app are you using. I like the icon on ur screenshot.

cherrios

Please help..On my storm the music will not play. Instead I keep getting a error message about protected files and to clear memory on media card. I have verizon and get my music from VZW (verizon) If you can help please post.
Thanks

ReneJean

But the first thing flashing through my mind was a saved barcode copy because you seem to like the images and camera-related ( the SDcard!! or media?card you say// get it?)side on your BlackBerry
B\\which leads me to media and to the Barcode// when you change stuff in your own contacts or BBM profile your barcode might change a bit but how should a BlackBerry explain?
C\\ maybe there is no error because a location (error-ID)is not displayed while synchronizer options are a source for so-called errors (double-trouble when data update and save are out of reach

2551736D new PIN I need to switch it on at
CB !

RLWooly

I'm new to BB, so when my SD card blew up, I had no idea you could just Options-Memory-Format. I do now thanks to the forum!

jlb21

I've had my 9650 report this a couple of times after a reboot. I do the repair and it is always successful.

Now, ?, I believe I have said to "save found clusters" or something like that. It keeps these .chk files on the card. Can I actually get rid of those now?

wildfluttrby1968

My Curve 8330 this morning after unplugging the charger said my memory card had errors that needed to be fixed. All ringtones are gone! The only thing I can find to help says to format the card - that will lose all pics, contacts and everything. I've been reading the posts and don't know what "Storm" is...is that something I need to fix my card? I'm unable to find any utilities on my phone - where are they, and what do I need to use?
Thank you!