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35 Comments

Posted by rstevenw Wednesday, Apr 27, 2011 393 days ago

Very well written.

 
 
Posted by Ojin Wednesday, Apr 27, 2011 393 days ago

nice....

 
 
Posted by vx1 Wednesday, Apr 27, 2011 393 days ago

nice

 
 
Posted by Laserpointer Wednesday, Apr 27, 2011 393 days ago

Beautiful!
I just hope RIM will be quick, but that's probably just a dream.

 
 
Posted by Kiddo2050 Thursday, Apr 28, 2011 392 days ago

was the last part really needed?????

 
 
Posted by urya Wednesday, Apr 27, 2011 393 days ago

My friend is also visually impaired and he raves about iPhone's reader feature, which reads everything including google map directions for him.
It's a life changer for sure.
I didn't know about BB's accessibility features but if that's good as Aaron says it is, I can seriously recruite my friend for BB world including the new PB once everthing is set...
Come on, RIM!

 
 
Posted by WillieLee Wednesday, Apr 27, 2011 393 days ago

RIM is still lacking features to serve the majority of users and now people are complaining that the needs of a small minority aren't being addressed? RIM have a very strong track record of implementing accessability features in their devices as noted by Mr. Baier, so he shouldn't be so dramatic.

 
 
Posted by jbestman Wednesday, Apr 27, 2011 392 days ago

One word: Empathy. Look it up. It will make you a better person as you grow from a boy to a man.

 
 
Posted by mom21 Wednesday, Apr 27, 2011 393 days ago

P.S. rim:

Please include the browser in accessibility options. Even with the pinch to zoom feature, scrolling from side to side to read web pages is crippling when your vision is bad.

 
 
Posted by gbsn Wednesday, Apr 27, 2011 392 days ago

We also need folders in the homescreen like the bbos has, its a gawd dawm mess having all the apps there, without being able to organize them in folders. Or, is there a way to create them on right now? :OOOOOOOO

 
 
Posted by Sonic_SOGMC Wednesday, Apr 27, 2011 392 days ago

I'm deaf/hard-of-hearing. I would like captioning/subtitles enabled for all (supported) media and any other appropriate visual cues for sounds, such as jitter the screen in lieu of input error sound.

 
 
Posted by bluenose363 Wednesday, Apr 27, 2011 392 days ago

ditto!

As I understand the cc, it's the media that has to incorporate this feature before being broadcasted to us through the 'net. FRUSTRATING TO SAY THE LEAST! IF RIM can somehow offer the option to transcribe the videos as they're being streamed to us...????

 
 
Posted by bluenose363 Wednesday, Apr 27, 2011 392 days ago

I too would love to see accessibility features to be incorporated into the pb!

Note to RIM:

Please don't neglect the deaf community! If we have a voice recorder as a real time transcriber..... that would be soooo awesome! If this is not possible, then we want to at least be able to toggle the transcriber on afterwards. Additionally this feature would be extremely advantageous to those of us who want to record corporate meetings and professors/instructors.

Thanks RIM!!

 
 
Posted by Draconianfire83 Wednesday, Apr 27, 2011 392 days ago

Hey Kevin and all those who commented,

Thank you for your support! I would be thrilled if RIM could incorporate features for the deaf as well. I simply didn't mention that because it is not my area of expertise and I don't feel right speaking on needs which I'm not totally familiar with. I could have written a disertaion on possible implementations for RIM to use! :)

And to those who felt I was being dramatic... just remember, what seem like frivelous access features now, may save you time and frustration later (with or without disability)... and some access features are simply put, expected now-a-days... just look at Dragon Speak, used to be for people with disabilities, now a standard for texting and driving!

Thanks for your support in helping RIM to understand a high priority item!

Let's See It!

Aaron

 
 
Posted by vovadrap Wednesday, Apr 27, 2011 392 days ago

Thanks!!! Also please make font size adjustable like in BB phones. Its really important for people with low vision like i am.

 
 
Posted by shupor Wednesday, Apr 27, 2011 392 days ago

Loads of valid points but you can increase the font size within the browser and within certain apps.
Just swipe down and hit options and voila.

 
 
Posted by Draconianfire83 Wednesday, Apr 27, 2011 392 days ago

Understood, but the browser is only a small part of the Tablet OS... Font and other access features need to be incorporated throughout the OS. I like the PlayBook because it's not just a glorified web browser, it provides so much more than that, I just can't use it as is.

 
 
Posted by msaterj Wednesday, Apr 27, 2011 392 days ago

Well I don't have a disability but for those that do RIM need to have that feature on the playbook...
@Aaron well written.

 
 
Posted by irsan Wednesday, Apr 27, 2011 392 days ago

Most of the initial product of the new RIM issued not perfect, especially from the operating system. Especially starting from OS 6.
Why RIM always sell goods whose condition should not yet ready for sale?
RIM should be changed to become more professional, such as nearby competitors. We remain loyal to RIM when RIM faithfully listen to our complaints.

Sorry bad english

 
 
Posted by cjhonney Wednesday, Apr 27, 2011 392 days ago

I can impathise with this as I too have a visual impairment. I didn't return my playbook despite expecting the same thing as the gentleman. However, font style size options would be nice i think.

 
 
Posted by digitalhomeboy Wednesday, Apr 27, 2011 392 days ago

Seriously well written Aaron and you make a strong case. I really do hope that RIM replies as fast as they have to Jamie's open-letter awhile back. With the important subject matter at hand I believe RIM will make its best effort to include it in the next available update. It's interesting that while everything else was indeed glorified RIM made the mistake of putting all the consumers in the same grouping and was so head-strong focused on just getting the PlayBook out there that even such smaller details were over-looked. They have managed to do 2 updates in it's opening week so it does go to show that they are working hard to bringing the tablet where it should be positioned. I would only say Aaron, I wouldn't have returned it, but hey, maybe they'll be nice enough to send you a free PlayBook with the corrective changes and updates to accessibility! Now that would be cool of you RIM...You owe Aaron that much!

 
 
Posted by Draconianfire83 Wednesday, Apr 27, 2011 392 days ago

Well, I don't expect anything for "free", but I would be very happy to help beta test the new PlayBook accessibility options in exchange for a new device! ;)

@BlackBerry (RIM), just let me know when you're ready for feedback!

Thanks,
Aaron

 
 
Posted by vovadrap Thursday, Apr 28, 2011 392 days ago

I would also participate!

 
 
Posted by darkoantonio Wednesday, Apr 27, 2011 392 days ago

I agree playbook is nice but it is missing alot of features and hopefully we will see them soon.

 
 
Posted by onbberry Thursday, Apr 28, 2011 392 days ago

is that one more reason to return the playbook to bestbuy! :)

 
 
Posted by Kiddo2050 Thursday, Apr 28, 2011 392 days ago

I can appreciate the need for these features in this device, and it may be nice for people at Crackberry to put up this posting. However I'd just like to point out that thousands of people at RIM have worked day and night for at least a year to bring out this device and I think have done a great job.

Form what I see on these blogs their efforts are largely met by one negative complaint after the other.

I'm particularly bothered by the thanks for "helping RIM understand" comments, as if the company which has built these features into other product does not understand (and perhaps hints that it does not care about) disabilities. The market is a tough task master RIM obviously felt that it had to get this product to the market quickly, and given this it has delivered a remarkable product. Not perfect, but no product is.

Well just my view, but if we want to express our care and understanding for people with disabilities (if that is the correct term, I apologize if it is not) I just want to remind people that RIM is made up of individuals too. I hope that once in a while they get some thanks for their hard work.

Just my two cents I'm sure some people with think I'm not PC for putting this up, but I think the joy in bashing RIM (not in this post but in many others) has gone a bit too far.

 
 
Posted by EchuOkan1 Thursday, Apr 28, 2011 392 days ago

I have never used these features, but I agree and support you. I hope these changes come about.

 
 
Posted by teamfoster03 Thursday, Apr 28, 2011 392 days ago

+1
I agree they need some more options. I can see ok but not great (need glasses) while sitting still but on a train and a plane I cant read the small text. For whatever reason I thought the playbook and bridge apps would be a duplicate of what I saw on my phone. What a shape. Mail on BB is awesome. I hope mail on the playbook gets to that level very soon.

 
 
Posted by kevinnugent Thursday, Apr 28, 2011 392 days ago

This is similar to a company constructing a building and not allowing wheelchair access. Unheard of in today's world. A very basic inclusive right.

I'm surprised no "official" agency didn't insist upon it.

Well done in pointing these deficiencies out.

 
 
Posted by ELENGLOG Thursday, Apr 28, 2011 392 days ago

Could you please advise,where I can download Russian keyboard layout for BlackBerry PlayBook
I bought BlkBry PlBk, but Russian keyboard layout option is absent :(

 
 
Posted by cvdburgh Friday, Apr 29, 2011 391 days ago

Well, we all know the PlayBook is a work in progress. And from what I've read (haven't had one in my hands yet), it was a Herculean effort.
Still, I'd say that accessibility options should be in the top 10 of priorities from now on, and Aaron makes a well-reasoned case for it. Also, I agree that it should have been part of the original groundwork (as Kevinnnugent says, who'd contruct a buidling without wheelchair access today?).

So, let's see how RIM feels. It's often not just what goes right, but what is done when something goes wrong that shows you which company is really solid.

 
 
Posted by Gamesdmc3 Saturday, Apr 30, 2011 390 days ago

Nice write up...My vision slowly started fading in 2010

 
 
Posted by dbtanner Tuesday, Oct 11, 2011 226 days ago

WELL HERE IT IS OCT. 11/11 AND i BOUGHT MY FIRST PLAYBOOK BUT STILL NO ACCESSABILITY OPTIONS FOR THOSES OF US WHO SUFFER FROM VISUAL IMPAIRMENT.
DOES ANY ONE KNOW IF RIM IS ACTIVELY WORKING ON AN UPGRADE TO FIX THIS MAJOR OVER SITE.
COME ON RIM YOU CAN AND MUST DO BETTER...

 
 
Posted by Angus_CB Monday, Dec 05, 2011 170 days ago

I just bought a 16GB PlayBook and was surprised to find that I can't even adjust the screen fonts the way I can on my Torch.
So far I like the PlayBook very much but it does have a Beta feel, as though it isn't done yet.
Hopefully version 2.0 of the OS will address some of these accessibility issues.

I have written a theme for my Torch 9800 to overcome some of the visibility shortcomings such as tiny signal meters, icon fonts and other items. I would be happy to do the same for my PlayBook if a Theme Builder is ever available for it.

 
 
Posted by Draconianfire83 Thursday, Dec 29, 2011 147 days ago

Wow, thought I'd come back to see if there were any new comments to this post, low-and-behold!

As I've mentioned in the forums, I was in touch with Bill Werner (VP of Product Management for PlayBook) and had worked through the severe lack of Accessibility Features when compared to iProducts and how RIM could potentially implement some excellent features. They discussed access priorities within their team and developed a roadmap through next year. Many excellent features were anticipated in August, no wait, September, not wait, after DevCon (October), and now I can only assume that they will be part of the OS 2.0 upgrade. When last we spoke, Mr. Werner mentioned that these features would be implemented in the 2.0 upgard (back in Sept) and so hopefully, this delay is caused from putting access features into the "core" of OS 2.0.

Thanks and anyone who wants to discuss Accessibility features or talk Tech related disability, hit me up! @Draconianfire83 here and on Twitter.

Aaron