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Dear Berry: How do I unblock contact updates in BBM?

Need advice on how to solve your BlackBerry woes? Dear Berry is here to save the day.

By Dear Berry on 2 Dec 2013 09:34 am EST
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Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. Today's question comes from a reader who asks:

Hello, I recently was using my BBM app and as I was scrolling down my updates, I accidentally blocked updates from a specific contact, I noticed it allowed me to undo this, but I guess I missed that. Anyways I went online to find out how to unblock my contact updates. And I found that you have to go to edit blocked contacts, this is where I get stuck. I can't edit blocked contacts, I don't see that option on my Z10. All I see is when I click blocked contacts it allows me to see who I have listed under blocked contacts, blocked app and blocked updates. When I click on the contact i want to remove from the list the only option I get is remove. My question is, do i press remove to restore my contact updates? If not how do i need to fix this issue please. 

Dear reader,

I'm sorry you are having an issue editing blocked contacts. Normally this is how you would unblock a contact/app/update on BlackBerry 10

  • Swipe down in BBM and go into Settings
  • Scroll down and tap on Blocked Contacts
  • There should be three tabs that appear: Invites, Apps, and Updates
  • Tap on Updates 
  • The blocked contacts should appear underneath
  • Press and hold on the blocked contact until the action menu appears on the side
  • Tap on the Trash Can / Remove icon 

This should remove the contact from the blocked list and allow the updates to appear once again in BBM. To answer your question yes choosing the remove option does clear it from the blocked list and restores your updates. These steps will also work when unblocking the other categories as well.

See you next time!

Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered and there's no question too big or problem too small. Submit any of your BlackBerry woes by email to dearberry@crackberry.com or on Twitter @DearBerryCB.

10 comments

chads920

Thanks good to know.

Posted via CB10

ririeisdead

Lol quik

I love my wife and my Qs

nutellapr

I don't see how you block contacts in the first place with the new bbm

Posted via CB10

nutellapr

New mind found it in updates view

Posted via CB10

s3anb

okay so I cba to post a new thread but my bbm contacts display pictures don't show up in the actual app, but in the message previews they do?

Posted On My Q10 :D

mhamad ali

Thxxxx crack berry now I can have my contacts update

deltozoid

Dear crackberry, i was wondering, with the 1.886 contacts in my bbm, is there any way to blocked all the recent updates from all of them? The updates drained my battery so fast, i barely can use it more than 5 hours. Thanks.

Posted via CB10

La Plancha

Hi, is there any really good video call app out there that works? Tried tango doesnt work, tried. Face flow wont open. And skype will only work on a good wifi. Im running a 10.2.1 on my q10...any suggestions?

Posted via CB10

kokey187

Sorry I know I'm in the wrong section but just a quick question, I've been a blackberry user ever since and i got this new iphone as gift just wondering if i can use my existing BB ID on my iphone. If yes will i be able to receive messages on both device? If i read the messeges on my iphone will it be marked as red on my BB Z10?. Thanks and much appreciated.

Posted via CB10