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CB » Help, How-To & Tips » Dear Berry: How do I stop syncing my gmail contacts on my BlackBerry?
Dear Berry
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12 Comments

Dear Berry: How do I stop syncing my gmail contacts on my BlackBerry?

By Dear Berry on 25 Oct 2012 09:21 am
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Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. This week's question comes from one reader who asks:

I don't want to sync my gmail contacts with my BB. How do I turn this feature off? I have checked several postings but nothing worked. Several people suggested going to home page/options/advanced settings. My home page/options doesn't have advanced settings and I don't know what a BIS account is.

Thank you,

Anonymous

Dear Anonymous:

In order to stop syncing your gmail contacts on your BlackBerry you will need to go into your email account settings and turn off synchronization for that feature. 

Synchronization settings


  1. From the homescreen click on Setup
  2. Select Email Accounts / Email settings
  3. Go to your gmail account, press menu and then EDIT
  4. Scroll to the bottom and press the + next to Synchronization Options
  5. Remove the check mark next to the contacts option
  6. Press save and exit out of the application.

You can also change these settings by logging into your BlackBerry account through your carrier's BlackBerry Internet Service (BIS) website. You can find the URL's for the North American BIS sites by checking out our BIS Email Basics tutorial. From the main screen click on the edit button next to your gmail address, remove the check mark next to Contacts, and save your changes before exiting. 

For more information on BIS be sure to check out our tutorial on the difference between BIS and BES.


BIS login settings

Looking for more quick tips for your BlackBerry smartphone? Be sure to hit up our BlackBerry Help page, forums, or the Tips, How To & FAQ forums thread for all your BlackBerry questions.

Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered and there's no question too big or problem too small. Submit any of your BlackBerry woes by email to dearberry@crackberry.com or on Twitter @DearBerryCB.

See you next week!

Topics: Contacts Synchronization GMail Email BlackBerry 101 Dear Berry Settings Help, How-To & Tips Dear Berry

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Dear Berry Dear Berry 24 (articles) 0 (forum posts)
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raoul_duke Oct 25, 2012 at 10:31 am

Is there any way to sync my outlook.com calender?
So far, this works only on my playbook. Contacts work on the pb and my 9900

I would love to sync calender aswell...

  • Reply

wing2299 Oct 25, 2012 at 1:02 pm

Use Google Calendar Sync on your PC.

  • Reply

raoul_duke Oct 25, 2012 at 1:39 pm

I am using outlook.com, because I don't want to share my private information with google ;)
(one of the main reasons I choose my BB over any android phone)

  • Reply

nik316 Oct 25, 2012 at 10:46 am

I'm not sure why you want to stop the gmail synch. Its a great way to wirelessly synch contacts and it keeps a back up on the gmail server

  • Reply

QuIcKsIlV3r Oct 25, 2012 at 10:55 am

because sometimes you end up having duplicates because of the syncing. This has happened to me a few times now. Duplicate contacts and makes my list very frustrating

  • Reply

nik316 Oct 25, 2012 at 11:06 am

@QuilcKsllV3r:

You are very right, and I forgot about that annoyance. I do have an app called contact cleaner that helps with that issue

  • Reply

QuIcKsIlV3r Oct 25, 2012 at 12:12 pm

I'll have to check that out lol

Contact sync is great, and what I do now is use BlackBerry Protect and it backs up my contact list so I'm all set lol

I wish on the PlayBook there was a way to sync my phone contact list with my PlayBook contact list. I'd assume that will come when BB10 gets here though.

  • Reply

Jonathank Oct 25, 2012 at 11:08 am

How come the Dear Berry questions are always beginner questions, let's ask a tuff question like, when using excel on the playbook why when u hit enter to skip a line it double skips???????

  • Reply

Adam Zeis Oct 25, 2012 at 12:02 pm

Submit any of your BlackBerry woes by email to dearberry@crackberry.com or on Twitter @DearBerryCB :)

  • Reply

TripNFry Oct 25, 2012 at 3:51 pm

that's great and all, but is there a way to not sync my contacts with my BB but still have them on my Playbook?

  • Reply

shabbs Oct 25, 2012 at 6:39 pm

And if that option is greyed out? Oddly enough, it's selected and greyed out on my 9900... strange...

  • Reply

linuxbbm Oct 25, 2012 at 7:32 pm

I never let that happen to me, just people today don't read or probably don't scroll till end ?

  • Reply
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