Dear Berry: How do I remove personal information from the PlayBook's predictive text?

Dear Berry
By Dear Berry on 28 Jun 2012 08:43 am EDT

Hello again readers! Dear Berry here to once again to open up the mailbag and clear up any BlackBerry woes you may have. This week's question comes from Mr.Thompkins who asks:

I am writing to see if there is any way to clear out numbers and information you typed from suggestion words. Sometimes I might have to write down account numbers while typing and the PlayBook remembers them and suggests them when typing.
Thank you in advance. 

For anyone looking to remove the saved data the PlayBook keeps for its suggestions keep reading for a quick tip everyone should know!

Dear Mr. Thompkins,

I'm sorry you are having this issue I can understand you do not want to have certain words or numbers appear in the predictive text. When the suggestion appears on top of the keyboard press and hold it (the word you wish to delete) and the option to remove should pop up. 

Remove predictive text

Please let me know if this trick helps.


Now Mr. Thompkins informed me that he had already figured this out but this is a great tip I discovered in our forums that I thought I would pass along. There's always something new to learn with each visit.

Looking for more quick tips for the BlackBerry PlayBook? Be sure to hit up our BlackBerry Help page, BlackBerry PlayBook forums, or the newbie tips and tricks forums thread for all your BlackBerry PlayBook questions.

Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered and there's no question too big or problem too small. Submit any of your BlackBerry woes by email to or on Twitter @DearBerryCB.

See you next week!

Reader comments

Dear Berry: How do I remove personal information from the PlayBook's predictive text?


I've noticed that it remembers some words, like login names and such. I haven't had the need to delete any of them but I can see how that would be not so good if you couldn't..

Rockin' the 9900

I didn't know this. Great tip. I pay a lot of bills online and the PlayBook has been saving Credit card #'s for me. Which is nice, unless someone steals my PlayBook. Then yeikes!

I just turned it off. 1) I didn't like it memorizing my credit card numbers, bank card numbers, etc. and 2) I find I'm a slower typer when I write two letters and then look up to search for the word I want - it's quicker to just write the word! I'm thinking the BB10 keyboard might be a lot better though for the latter.

I agree, turn it off unless you want usernames, passwords, credit card numbers, bank account numbers, email addresses and similar showing on your playbook when someone else picks it up to use it, with or without your permission. I also do not type any faster or better with it on anyway, so leaving it off works best for me.

Ya thanks for the tip, I didn't know this either. I like it remembering some of my information though but this would help if I ever needed to erase something.

Yes, go into Settings>Keyboard, then turn off 'Show predictions and suggestions' if you want all predictive text turned off.

Yes. Great tip.

One issue about the predictive text setting is that once the setting is on and words/numbers have been saved, disabling it does not delete the saved words/numbers. (at least, that is my experience)

It does tend to slow me down when checking individual predicted words, but I've found that the PlayBook remembers frequently used combinations of words too. Thus "Best regards Rupert Travis" can be typed in a flash as all I have to type is "BE" for this sequence to be predicted.

However the ability to erase certain words from being predicted is a very useful tip. As ever with the PB and smart devices in general, nobody tells you this. Where are the comprehensive instructions on How to Use the Playbook? Instead, you have to have the resourcefulness to go online and join what are akin to semi-secret societies such as Crackberry and share your discoveries. Now if RIM were to make all these secret tips widely known, imagine how many more happy customers -and sales -they'd garner. Where is the website

So here's a free tip for the marketing guys at RIM -make it easy for the customer, and your sales will explode. Make potential customers aware of what the Playbook can do, and HOW to do it. Instead, a million people a week are buying iPads, because they have been told "it just works". Whether it does or not I have no idea, but it's the marketing that counts. Apple twigged this long ago, with "predictable" results. But RIM, they haven't had a clue. Let's hope the new management and BB10 excitement will change things.

Dear Berry,

How do I turn that stupid glow on my PlayBook .... you know ... the one that goes off when I get an email?