Dear Berry solves your encryption woes

How do I encrypt files on BlackBerry 10?

Help, How-To & Tips

Dear Berry: How do I seamlessly switch devices regularly?

Help, How-To & Tips

Dear Berry: How do I change the name of my device?

BlackBerry Apps

New BlackBerry Link update for Mac and Windows now available

Help, How-To & Tips

How to add a wallpaper within a BBM chat using BlackBerry 10

Help, How-To & Tips

How to create and manage playlists on BlackBerry 10.2.1

Help, How-To & Tips

Top ten tips and tricks for managing your BlackBerry 10 contacts

Help, How-To & Tips

More BlackBerry 10 Browser tips to help your surf the mobile web like a pro

Help, How-To & Tips

How to instantly view your remaining battery percentage with the BlackBerry Z3

Help, How-To & Tips

How to use custom Quick Settings with the BlackBerry Z3

Help, How-To & Tips

10 Time Saving Tips for the BlackBerry 10 Hub

Help, How-To & Tips

How to hide your number when making a phone call on BlackBerry 10

Help, How-To & Tips

How to take a screenshot on the BlackBerry Z3

News & Rumors

BlackBerry Link updated for Windows and Mac - Patches Heartbleed exploit

Help, How-To & Tips

Dear Berry: How do I save contacts from the local address book to my synced account?

Help, How-To & Tips

How to enable Private Browsing on BlackBerry 10

Help, How-To & Tips

Dear Berry: How do I subscribe to public or private calendars?

Help, How-To & Tips

10 BlackBerry Browser tips that will help you surf the mobile web like a pro

Help, How-To & Tips

How to alter application permissions with BlackBerry 10.2.1

Help, How-To & Tips

Dear Berry: How do I scroll through my photos on BlackBerry 10?

Dear Berry: How do I access files on my Z10 using WiFi on a PC?

Need advice on how to solve your BlackBerry woes? Dear Berry is here to save the day.

By Dear Berry on 3 Feb 2014 09:02 am EST
4
loading...
0
loading...
41
loading...

Hello again readers! Dear Berry is here once again with a mailbag full of BlackBerry questions and woes. Today's question comes from Harshad who asks:

One more thing I wanted to know is how to access the contents of my Z10 device and SD card through my PC on wifi without the use of any third party app? 

It is very simple to connect your device via WiFi using BlackBerry Link. You can view the files or even sync them to your PC. All that is required is that your devices are connected to the same WiFi network as your computer. 

  • Make sure you are running the latest version of BlackBerry Link 
  • ​If you have not already done so, sign into your BlackBerry ID at the upper corner of the program
  • To make sure it is configured properly before you use WiFi for the first time, connect your device to your PC via the USB Data Cable
  • On the main screen make sure the check mark is next to Turn On Wireless Connections to my Computer
  • Disconnect your device from the computer
  • On your BlackBerry 10 device, swipe down and go into Settings > BlackBerry Link. Toggle the switch to the on position. It should detect your computer and the desktop or computer name will appear at the bottom.
  • After a few moments you should see your device appear in Link on the left hand side.
  • Click on your device in the left menu panel. 
  • Underneath Home, (under your device name) you can click on Music, Pictures, Videos, and Documents. As you click each one it will show up to the right in Link and you can browse through each category on your device or SD Card by using WiFi.

Indeed, there are other ways of copying files to and from your device with WiFi. BlackBerry Link offers a more convenient way of accessing these files as the capability is already baked into the BlackBerry 10 operating system. 

Let us know if you have any other suggestions in the comments below.

See you next time!

Have a question about BlackBerry etiquette? Need advice on how to cope with your BlackBerry addiction? Dear Berry has you covered and there's no question too big or problem too small. Submit any of your BlackBerry woes by email to dearberry@crackberry.com or on Twitter @DearBerryCB.

70 comments

Publisher1963

Useful advice, thanks

Posted via CB10 on my Z10.2.0

Publisher1963

In my race to be 'first' (my first!), I forgot to add that the image isn't a Z10...

Posted via CB10 on my Z10.2.0

Adam Zeis

Well the photo doesn't really have an effect on the process, but it's the same across the board for BB10 devices :) 

Publisher1963

Granted... but it does specifically say Z10 in the header. :)

Posted via CB10 on my Z10.2.0

drmike

Well aren't you just so special. Your mom and dad must be so proud. You deserve a sticker.

Posted with my Z10

Munich669

Thanks for the advice.

Posted via CB10

Sayumi Whisp

I'm using my file Manager because I'm running Linux.
It's runs great via samba.
To bad there is no linux version for BlackBerry Link, so I could browse my pc from my Z10 without Ghost Commander.

Maybe I will make it with wine soon

Wenn du mir sagst, was dort draußen richtig ist, werde ich nicht mehr versuchen dich zu küssen... (Sayumi Whisp) www.sayumi.de

root56

Yeah and with Mac it works over finders sidebar if you have link installed (BlackBerry device manager to be precise sub app of BlackBerry Link) the file copying then goes faster than with BlackBerry Link.

nabollocks

If your computer uses a Mac operating system, click Finder > Go > Connect to Server. Type the IP address of your phone using the following format: smb://xx.xxx.xxx.xxx.

No special software needed!

Posted via CB10

Oglon3r

You can always run windows 7 x64 inside vmware for linux and then install Blackberry link. Works very well with me under Mint x64

PerpetualBurn

I love this feature, but haven't gotten it to work reliably on my Z10 or Z30.

Posted via CB10

toc610

I can access my mac from anywhere with my Q10 as long as I have internet connection - 3G or any wifi on the Q. No need for being on same wifi.
Just tick that connection over mobile/3G is allowed i Link. It just works and is marvellous!

Using Q10

VanAwful

This does not work through a firewall, unless you know the port(s) to open. Unfortunately BlackBerry has not provided the port numbers that it uses.

Posted via CB10

Prem WatsApp

Wireshark might help?

Anyone's got some time to try? Too busy at the moment.

iPhone for me? Scr... ahem Q that! (posted from the latter)

kennyiceberry

Yep, sometimes it seems to me that over the mobile network is more reliable than over wifi--I could be mistaken. Doesn’t seem to use a great deal of data either.

But tell me, assuming you mean you're accessing files on your computer remotely (like you are in one location with your handset and your computer is in another, e.g. at home) how do you get over the default behaviour of the puter/mac to go to sleep? I am aware you can set your desktop to stay awake, but I'd rather avoid that. Can a BB10 phone somehow wake a sleeping desktop? If so, I have yet to discover how. That tends to limit the use of Link if one is unwilling to leave a computer on for hours on end.

Posted by the inimitable Z10 handheld system

Prem WatsApp

There is a feature called "Wake on LAN" for exactly that reason. You can enable it in the BIOS.

It only takes on "magic packet" and your computer wakes up from sleep. Have not tested whether it plays nicely with BlackBerry Link.

iPhone for me? Scr... ahem Q that! (posted from the latter)

Prem WatsApp

*one "magic packet"

iPhone for me? Scr... ahem Q that! (posted from the latter)

kennyiceberry

Sounds familiar, thanks. But that's PC only right? I'm using a MacBook primarily.

Posted by the inimitable Z10 handheld system

Knightcrawler

This process is buggy and unreliable. It works for some and not for others. I used to be able to access my files even when at the gym, but after the 10.2.0 update it stopped working and hasn't been fixed.

A much easier solution is to just enable wifi sharing in settings so your computer can mount tour device without the need of a usb cable. This only works with on a certain range though, not unlimited like link (when it works)

Posted via CB10

Gabriel Cleveland

BlackBerry Link does not recognize my Z10 using Windows 8.1 OS!

Posted via CB10

Superfly_FR

In settings/storage and access, turn the USB connexions mode to "connect to Windows" and avoid using USB3 port. Should be better ;)

vladi

You can also enable your BB to show up on your network wirelessly without the Link. On your BB you just have to set Workgroup name on your network, BB device user name and password and you can access it on any computer on the network within the same workgroup.

Link advantages are the synchronization (if you need it) and ability to remotely access chosen folders on your linked computer as long as the computer is online. Mind you that for this option you don't need to be on the same network to use this feature, you could be using your cell data that's what so great about it.

If you want to establish physical USB connection with your computer to access your phone built in memory without installing Link all you have to do is plugin your phone and it will show up as image mounted disk prompting you to install link. Skip that go to My Computer, right click the new mounted Image and choose explore. There you will find app setup called Device Manager 7. Install it and that's it. Now you can use your BB with physical connection and access both the phone memory and sd.

edwolfgang

Hi
Can you please explain that again? I can't find on my Z30 where these settings are.
Thanks

JREwing

Very useful advice. Thanks

damien kupuku

Using this even i'm not at home, just enable Network LTE,3G feature in settings---) Links

Posted via CB10

BlackBerryMeansHappiness

I always do that. I don't need BlackBerry Link and it can't be installed in my computer. Does anyone know why?

Posted via BlackBerry Z10

vladi

Did you try to install Device Manager 7? If not try it and let us know.

BlackBerryMeansHappiness

I haven't tried it yet. How I do it? Sorry for my lack of knowledge hehe.

Posted via BlackBerry Z10

vladi

Here is my Box link
https://app.box.com/s/oik21w4ktf2uv2mdyejl

If you can install this then there is a good chance that you can install Link after that as well.
Anyway this is enough to get the USB connection between your BB and PC, but remember it will show up as network drive so dong go looking for it in My Computer but rather in take a look in the Network section

BlackBerryMeansHappiness

It can't be installed. My computer crashes every time that I try to do it. I have windows 8.1

Posted via BlackBerry Z10

vladi

Lets try one more thing.

I assume by crash you mean Restart so after W8.1 boots back go to Event Viewer (Control Panel>Sys&Security>Admin Tools>Event Viewer).
On left hand side there is a panel with a tree called Event Viewer (Local), underneath is Administrative Events, click on it. In the middle plain you should see some error and warning, by looking at the exact time select few logs before the crash and after by holding Shift of course and then go into Actions drop down menu and click on Save Selected Events ...

Share the file with me plz.

BlackBerryMeansHappiness

Thanks for your help. I already installed it.

Posted via BlackBerry Z10

Prem WatsApp

A bit more info would be helpful. What is "your computer"?

Windows XP, Vista, 7, 8, 8.1, Linux, MacOSX, BSD, BeOS, Amiga...?

iPhone for me? Scr... ahem Q that! (posted from the latter)

BlackBerryMeansHappiness

Hey Prem is windows 8.1

Posted via BlackBerry Z10

dtuivs

You could ALSO go to "Storage and Access" in your BlackBerry settings. Go down to "Access via WiFi", put in your password and change your identification on the network. Then go to your machine, and using windows you'd click "Run:" type in the ip your BlackBerry is using in the network then type in your login In information.

I know it's not as simple as link but, this way you can access your files without having to install link and without having to plug in and have your computer request to install link.

Lostonline

This is a much better way to do what the title of this blog says. Without having to install and use the crapware known as Link. Been using this way since I got a PB, and again on BB10.

I would say it is more simple than Link, and stays true to the blog title.

CDN BB

udayabg

Is there any reason it restricted to same WiFI and not over internet (using different networks)?

damien kupuku

it's for security only , to access your files you have to put your password in a pops Windows(link or device manager) installed on PC or Mac

oddboy

once you're connected via link, you can also use she'll scripts and stuff to get data off your device. The folders that are connected in link are browsable in the file system and can be copied to/from using cp for example...

BRON :: a cron-like task scheduler for BlackBerry 10. Http://apps.oddelement.com

Prem WatsApp

Care to share the scripts?

Probably beyond the average user's abilities, but it's a great idea. Link is buggy, and rsync could do a much better job.

iPhone for me? Scr... ahem Q that! (posted from the latter)

bowlerboy450

Thank you

Posted via my awesome Q10

glamrlama

If you are at home or just on the same Wifi you can use samba shares on any PC to wirelessly push files or pull files from any BB10 device on your network.

zoe sun

very nice, no need to use usb cable..

Posted via CB10

jerobarraco

You can also activate share over wifi at the storage menu. That activates a windows sharing server which can be accessed at '\\username' in windows and maybe mac and at 'smb://ip' on Linux (in a samba compatible client like KDE)

Posted via CB10

burton21

I've never bothered downloading BlackBerry Link. I've just used Run on my pc, type in the ip of the phone. I prefer it cause it is just using windows explorer with copy and paste or drag and drop. iTunes made me never want to use any device management programs ever again.

Lostonline

I never tried iTunes, but heard so many complaints. I did try to use Link, what horrible software!

CDN BB

Prem WatsApp

They are both on the same level, I guess.

iTunes is horribly restrictive, and Link can be buggy, and lacks fine-grained options.

iPhone for me? Scr... ahem Q that! (posted from the latter)

DoryGuy

You can also connect via Ubuntu (12.4)
On your BB10:
Get your WiFi IP address:
(it can be found in "settings -> about->Network" just the XXX.XXX.XXX.XXX (not the "/24" part)
Settings->Storage & Access
Set "Access using Wi-Fi" to "On"
if necessary setup your password.

On Ubuntu:
via the "connect to server" option. (click on the background, go to the title bar select "File->connect to server"
select Secure WebDAV ( https )
Enter:
username "BlackBerry"
put in the IP address
and your password

and it will connect!

Barefoot_Kevin

Can you connect to more than one computer (individually) this way?

Posted via CB10

DoryGuy

Yep, I had both my Windows 7 and my Linux Ubuntu box connected at the same time.

Prem WatsApp

Ye

iPhone for me? Scr... ahem Q that! (posted from the latter)

Prem WatsApp

It's called network sharing, only the "simultaneous client connect" limit might put a cap on how many, but realistically, no one would connect more than a few machines on a home or office network anyway.

Does anyone know what the limit is on BB10, or whether there is one at all? Some Windows versions have limit of 5 or 20, if I remember.

iPhone for me? Scr... ahem Q that! (posted from the latter)

TXBBguy

Doesn't work for me. BlackBerry Link still shows not connected and my PC doesn't show up in my Z10 BlackBerry Link paired devices list. Probably a wireless firewall issue.

Posted via CB10

Prem WatsApp

There should not be any such thing as a "wireless firewall", if you are still on the same local network.

Just make sure the subnet mask, that funny 255.255.255.0 setting, is the same, and that you're on the same block of IPs, e.g. 192.168.1.xxx

If DHCP (auto-IP) does not work, use manual IP settings on your BlackBerry and your computer.

iPhone for me? Scr... ahem Q that! (posted from the latter)

mohd37

How to access file folders using a cable+ PC
!?

Posted via CB10

fxiddy

There's a ton of ways to connect to a pc, and they're not all reliable. BlackBerry hasn't done a good job communicating these to the average user - by average user I mean a professional but not an IT expert or enthusiast.

There needs to some clear guidance, half of the instructions in this guidance don't appear on my pc or phone screen

Posted via CB10

joeyjoejoe123

Confused at the over complication of this. If you just want to access your files over wifi, turn on wifi sharing then browse to your device form a pc by typing \\ip_or_hostname_of_device\

Just like any other network share. I've never used link for this. Just mount your phone as a drive.

Posted via CB10

habdza

The wireless synchronisation and remote access doesn't work for me . I'm not sure why. Maybe for some firewall setting but I didn't find any way how to solve it. I didn't find any help in the troubleshooting section. It is shame because the remote access is really nice feature.

Posted by my Z10

gariac

I just use the USB cable and make the phone look like a drive. I rather not open up my desktop to the outside world.

Posted via CB10

Ozfork

I had issues with remote access too. Turns out it was my Mcafee firewall. Got on to Mcafee but no resolution so i un- installed Mcafee and installed Microsoft anti virus. No problem since, working fantastic!

Posted with the brilliance of my Z10

Prem WatsApp

Bitdefender (Internet Security) for example allows fine-grained per application access controls for the firewall, if you need a stronger security program. Can try it for free for 30 days.

McAfee does not allow that? Never liked their stuff. There was a scandal once, when the news dropped it let's the CIA "Lantern trojan" in, and that allegedly they had an agreement. Thanks, I'll pass.

Microsoft Security Essentials can be a bit of a flimsy AV.

iPhone for me? Scr... ahem Q that! (posted from the latter)

vladi

Brand name antiviruses like McAfee, Kaspersky, Norton, AVG are just former ghost shells and you should not be using them even if they are free, they are that much trouble.

Ozfork

Any suggestions on a good anti virus??

Posted with the brilliance of my Z10

Ozfork

Thanks for the advice Prem, will look into

Posted with the brilliance of my Z10

nabollocks

Transfer files between your computer and device using a Wi-Fi connection
You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password.
On the home screen of your BlackBerry device, swipe down from the top of the screen.
Tap Settings > About.
At the top of the screen, in the drop-down list, tap Network and make note of the IPv4 address.
Tap .
Tap Storage and Access.
Set the Access using Wi-Fi switch to On.
Type a storage access password.
Tap Identification on Network and make note of the Username.
On your computer, do one of the following:
If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: \\xx.xxx.xxx.xxx.
If your computer uses a Mac operating system, click Go > Connect to Server. Type the IP address using the following format: smb://xx.xxx.xxx.xxx.
Go to the files or folders that you want to copy.
When prompted, enter the username and storage access password.
Drag and drop the files or folders.
Turn on USB mass storage
On the home screen, swipe down from the top of the screen.
Tap Settings > Storage and Access.
Set the USB Mass Storage switch to On.

Posted via CB10

Brian Farrell

Link and device manager crashes my windows 8 computer. No error message, complete crash. WTH. Any suggestions??

Posted via CB10

kennyiceberry

This thread is helping me explore solutions which are not BlackBerry Link. Good going Mr. Zeis! ;)

Posted by the inimitable Z10 handheld system

kmlsn18

very useful! Thanks for sharing :)

Posted via CB10

johngo55

Dear berry, how do I get Skype to work on my bbz10 after the 10.2 upgrade? Every call I try to make I get a message that the call failed.

Posted via CB10