Customers have spoken, Rogers will offer the BlackBerry Z30 online

By Bla1ze on 9 Oct 2013 06:19 pm EDT
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When it was announced that Rogers would not be carrying the latest device from BlackBerry, the BlackBerry Z30, a lot of folks were understandably upset over the matter. The comments filled up on the Rogers Facebook account, their Twitter account mentions were a mess and even other carriers such as Bell and TELUS got in the mix by letting Rogers customers know they would be offering the device. That customer backlash, though, appears to of have all been worth it for those interested in the BlackBerry Z30 as Rogers has now confirmed they will indeed be offering the BlackBerry Z30 to customers.

“We have a longstanding partnership with Blackberry and continue to be big supporters of the company and their products. Rogers will be making the device available online, through our national reservation system and directly to our business to business customers. We’re pleased to add the new Z30 to our roster of Blackberry smartphones, which includes the Z10, Q10 and Q5.” 

That's a nice change of events and one I honestly did not expect to see but I am quite pleased to of have been proven wrong here. The BlackBerry Z30 is currently going through Rogers certification process and when it goes up for ordering, we'll be sure to let you all know.

Discuss more in the CrackBerry Forums

316 comments

jgreen112460

Good. That didn't make sense anyway. Of all the carriers, you wouldn't have thought Rogers would have tried it. I'm glad they changed their mind.

Posted via CB10

styleskey

+1 rick I'm with t mobile now too

Posted via my better half ZED (BBM#42)

fairycake

People power (freeedommmm)

Posted from my Z10 (very smart phone)

mnc76

To all those who said tweeting, emailing, writing on FB was a waste of time and would have no effect:

EAT IT! You all SUCK!!!

I support BB10, NOT BB Management!

mnc76

Honestly. To the people who said not to complain to Rogers:

These avenues of communication were setup by Rogers for the express purpose of getting customer feedback, yet you were ridiculing people for using it exactly when they had feedback to provide!?!?

What's wrong with you people? I hope you learned your lesson you dam IDIOTS!

I support BB10, NOT BB Management!

bigais121

Good on Rogers for offering the Z30. Numbers make businesses move. The people have spoken.

My BlackBerry History: 6510, 7520, 7100i, Storm 9500, Storm 2, Torch 9850, PlayBook 64gb, Z10...

domcos

Well done customers! Thanks Rogers for listening.

Posted via CB10

clmazda

Hahah I guess they were scared of loosing customers :P

Posted via CB10 with my Z10

Konfucius18

I can't believe they changed their minds!!! Bravo Rogers bravo.

Posted via CB10

drkpitt

Terrific news! I might even considering buying two Z30s from Rogers now instead of waiting for them in the US.

Skyforever

That's more like it! Support BlackBerry for sure!!!! Long Live BlackBerry!!!

surgeon1919

I left a positive comment on their facebook page and so should you.

It's time to put our money where our mouths are.

At least all those who were going to buy one, unlock it and use it on Rogers can enjoy LTE Max

Posted via CB10

Ryan_2013

We have the power!

Posted via CB10

davwall

Cool. But $700+ tax. Ouch.

Posted via CB10

Dougy200

This is terrific news. I, for one, wrote a complaint to a Rogers manager regarding their ill-advised decision on the Z30 and rather than receive a scornful reply Rogers admirably steps up to the plate and reverses their position. That takes some corporate guts and a small plateful of crow. Well done Rogers!

A_Aviator_A

For those commenting on price it is better for BB that the Z30 is a $700 phone. I disagree with the perception that quality products need to be cheaper in price than APPLE products in order to be successful. Samsung floods the market with cheap phones, APPLE is all about the branding. Nothing says "hi end device" better than price though. Blackberry is smart to no longer attempt to appeal to the segment of users that can only afford free phones!

mnc76

They did exactly what you say above with the Z10 and the Q10...

worked out great...

I support BB10, NOT BB Management!

Jimcmf

Someone should lose their job at Rogers for trying to diss BlackBerry in the first place.
Now their entire network collapses.
NOBODY plays around with BlackBerry. NOBODY !!!!

EchoesFX

Always nice to see a company listen for a change.

Posted via CB10

Quinte

Good to see they saw the error in their ways... Finally.

hunter_d

So awesome I can't wait for it!

dtarin

Wow. Good job Canadians!

But you guys better be buying that phone in droves or else this tactic will never work again.

Posted via CB10

imcurved

Hurray. Good news for Roger CrackBerry.

Post via CB Z10

dfield

Wow nice going rogers and all the blackberry fans.

Posted via CB10

BlackStormRising

The people who don't want to buy the Z30 didn't want Rogers to rob them of their opportunity to not buy it and return it in 14 days.

Posted via CB10

scottlapointe

Perfect! Now all 43 people who wanted one will stop complaining and move on with their lives. They may even take credit that they saved BlackBerry from going under for well maybe 2 days.

Enjoy!

nademon

I'm sure Rogers reversed their decision because all of 43 people complained.

Very mature.

Posted via CB10

seageath

The tribe err consumer has spoken, time for you to go now (to the store)

DaSchwantz

Still switching, but good for them

Posted via CB10

brosee

Nice. A round of applause to the people who spoke, and to the company that listens.

Via my Commodore Vic 20

grisfis145

I love this. BlackBerry may not be big enough to take on Apple right now, but their customers sure can take on Rogers. Nice to see Rogers listens to their customers. If only they would fix their Satellite TV...

Posted via CB10

SkypilotOfHope

Very happy with this news! I'll be letting them know via social media like I did last week! :)

Posted via CB10

louis baker

Thank you Rogers. You know it makes sense.

Posted via CB10

Frantony

Can we reserve it now?

Posted via CB10

bb247365

Glad to hear Rogers changed their plans. Blackberry needs the support of the public and carriers if they're going to get out of this.

ablefunzo

Thanks for making this happen. This is what a proud nation, supporting her product. America succeed because they will stand for their. We can't be different.

Posted via CB10

playbookster

I hope they announce a date soon

Posted from my Z10

MozThaGreat

If only blackberry was as good as Rodgers when it comes to listening to customers.

Posted via CB10

MarcusX5

Marcus Viniciusposted toRogers
October 4 at 6:35pm ·
bring the Z30!!!!!!!!
Like ·
23 people like this.
Marcus Vinicius

Rogers Thanks for your feedback Marcus, we appreciate your enthusiasm! - Chris
Unlike · Reply · 1 · October 4 at 7:34pm

GUINDON

That's wonderful

Posted via CB10

quizm

I still vote for BlackBerry selling directly at discount prices the unlocked phones. They need more independence and marketing effort. Everyone with a BlackBerry pin should receive promotional material directly. Apple does this almost weekly.

Posted via CB10

Meaty123

Ohh that's good to know. Rogers still sucks though. Hahahaha

Posted via CB10

SEAWARRIOR

shocked,,, good on all our northern cousins for making it happen...

djraz_official

Rogers. The company hit with a massive voice outage. Bahahahaha. Yeah. Go rogers. I'll be loyal to Telus thank you. Superior service and they offer more then just an apology when service is hampered

Only a fool thinks they know me.

mwdugas

Love my Q10 but I want the Z30 badddd! After using the BlackBerry OS I don't want anything else. (Maybe a Note 3) lol But that's it. Rock solid phone My Q10 is. I'll wait for the price to drop around March. Good luck BlackBerry. I'll support you til the end!

Not approved by the NSA. My personal Q10

darkehawke

This was the original plan all along, if people had bothered to look into it properly

Posted via CB10

PK070205

OH MY GOD Blackberry is saved!! LOL

I would be pissed off if I was a Rogers stockholder for buy a dead platform!!!!! I'm sure they'll sell 50 units and be sitting on the rest.

acadia1106

I really wish they would make Z30, one solid color, I hate when phone manufacturers do that, making them 2 and three tone, looks cheap.

Posted via CB10

huyhandico26

Great to hear.

Posted via CB10

adonesc

Wow what an achievement...now if customers could also rile against Rogers and get them to stop robbing Canadians with their prices, fees and hidden costs ! That is what affects people more, all those fees amount to pure highway robbery!

That would be something...this is Rogers putting another product in sale...which amounts to having another phone model in the display case...not sure how this is a victory for Rogers customers?!

Posted via CB10

MrJohnyBoy

Oh yeah the people has spoken and it's to Rogers credit they have heard the message and realized they made a mistake and fixed it

Posted via CB10

drjames05

Rogers is going to "proactively credit us, customers, a free day of service".

That's something I guess.

Posted via CB10

rajbir01

Anyone know if they will be offering the z30 on Oct 15?

Posted via CB10

DuexNoir

Yeeesss! Consumer Power at its best!

Posted via CB10 on my Z10

svelt

Wow. Unbelievable. Trying to curb my enthusiasm but this is way more than just about Rogers stocking it... it shows the true power of social media of using the common people to effect change. BRAVO.

freetreehugger

Looking forward to the upgrade and not having to go to Bell

Posted via CB10

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