Need BlackBerry Help? Ask a CrackBerry Twelper on Twitter!

Need BlackBerry Help? Ask an @crackberry Twelper!
By Kevin Michaluk on 21 Sep 2009 01:10 pm EDT
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For a long time now we've had a twitter account for this site, but to date if you have been a follower of twitter.com/crackberry about the only thing that gets tweeted are the article titles/links that are posted here in the blogs. The other week when I logged into the account I saw that in addition to a ton of people re-tweeting those headlines, that many people ask questions to @crackberry which to date have gone largely ignored.... that is until now.

Introducing @crackberry twelpers! Borrowing from Best Buy's idea of a TwelpForce, we've given access to our @crackberry twitter account to some active and knowledgeable (and willing!) members of the CrackBerry community. Their mission? To answer all those BlackBerry-related questions that come to us on twitter. As best as they can, they'll either answer directly (in as few characters as possible) or find the link on CrackBerry that has the answer you're looking for.

We had an overwhelming amount of members offer to be a @crackberrry twelper (thank you!) and plan to grow the team with time, but in the beginning will be starting with the core group below. They'll sign off their @crackberry twelp tweets with a short signature so you know who's helping you, and can also find them on the forums and follow their own accounts on twitter:

@crackberry Twelpers starting lineup...

CrackBerry Username
Personal Twitter ID
@crackberry twelper signature
Obi
@obigeorge  - obi
Jared DiPane
@drm2blv  - jared
shao128 @Shao128  - shao
 and sometimes you'll find the blog team on there as well twelping out...
Kevin Michaluk
@crackberrykevin  - kevin
Adam Zeis
@azeis  - adam
Bla1ze @bla1ze  - bla1ze

Once we work out the initial kinks that are bound to happen on this kind of endeavor and gauge the demand, we plan to increase the twelper team in size - so please keep posting on the forums and express your interest to twelp here. And if you have questions, be sure to follow @crackberry on twitter and ask!

Topics: Site Stuff

22 comments

collin16

but sadly I am too late to be a twelper

If anyone needs to know anything storm-related, i'm also here to help

@Collin16
Pin:304D62BD

tnewton3

I don't twitter so no help to me, but I can usually find my answers quickly on crackberry so no worries.

Michael Hepples

If you aren't a fan of Twitter, you can also PM me on CB, or email me at hepples@crackberry.com for help. :)

probigeorge11

You can do the same with me you non-twitter lovers.
obi@crackberry.com

rvzero

Just use the crackberry forums. That way other people who have the same problem can find an answer quickly if there is one.

draperm#CB

Decent enough idea guys and gals....but the name please for the love of Pete change it. There are already a sickening amount apps, ideas, etc that take the tw thing too far. It sounds like the geek world has been taken over by freaking Tweetie Bird...Suffer Succotash is all I have to say.

Give the crackberry world help....they dont and wont ever need twelp.

sliznut

There we go. This will drive the newbie berry lovers to learn how to use Twitter!

Simon Sage

Good job on the program, great idea. I'd suggest you shave down the signatures in order to squeeze out as many characters of advice as possible. I think the official BlackBerry Forum twitter account does that. So, for Kevin, ^KM, Adam, ^AZ etc.

jsn204

nice birdie lol
he looks like a cool dude

username0001

Where's the love for my boys on the 8900 forum (aristile, lazerus and clintro)??

jorGeorge

Nice idea! Kevin, I'm liking the new page layout!

dshands

The Twitterberry app for my storm is sticking when I JUST installed it...... I need help!!! Is their a better way to get Twitter on the storm?

phinx404

sweet. adding you to twitter now.. thanks.

Saverdon

Hi,

I've just created a twitter account and started following @crackberry.

How do I ask a question? this twitter thing is all new to me...

Grtz,
Sam

Vll187

I am not able to refresh my friends timeline on twitterberry. I can send tweets. When my friends put tweets on, my friends timeline won't update. It hasn't updated for 2 days. Any answers. Everything else is fine.

mary_407

ok so my plan has mms on it but my pearl just wont let me send any or get any how do i change this...

pmar55

This will be it, good thing I don't know how to twitter or whatever the term is, my wife says "ever since you got that damn phone you won't put it down".

Sergemeister

Hi. I have a BlackBerry 8830 World Edition and I need help with my media player in playing music. Some songs work but when I try to play others it says "Device media processor is busy."
Could someone help me fix this problem? Thanks.