For a long time now we've had a twitter account for this site, but to date if you have been a follower of twitter.com/crackberry about the only thing that gets tweeted are the article titles/links that are posted here in the blogs. The other week when I logged into the account I saw that in addition to a ton of people re-tweeting those headlines, that many people ask questions to @crackberry which to date have gone largely ignored.... that is until now.
Introducing @crackberry twelpers! Borrowing from Best Buy's idea of a TwelpForce, we've given access to our @crackberry twitter account to some active and knowledgeable (and willing!) members of the CrackBerry community. Their mission? To answer all those BlackBerry-related questions that come to us on twitter. As best as they can, they'll either answer directly (in as few characters as possible) or find the link on CrackBerry that has the answer you're looking for.
We had an overwhelming amount of members offer to be a @crackberrry twelper (thank you!) and plan to grow the team with time, but in the beginning will be starting with the core group below. They'll sign off their @crackberry twelp tweets with a short signature so you know who's helping you, and can also find them on the forums and follow their own accounts on twitter:
@crackberry Twelpers starting lineup...
|Personal Twitter ID
|@crackberry twelper signature
|| - obi
|| - jared
|| - shao
| and sometimes you'll find the blog team on there as well twelping out...
|| - kevin
|| - adam
|| - bla1ze
Once we work out the initial kinks that are bound to happen on this kind of endeavor and gauge the demand, we plan to increase the twelper team in size - so please keep posting on the forums and express your interest to twelp here. And if you have questions, be sure to follow @crackberry on twitter and ask!