The BlackBerry Achievement awards were announced during BlackBerry Live 2013 and we had a chance to chat with a few of the winners, one of which being DIRECTV. A winner in the category of Mobile Innovation of the Year, DIRECTV has deployed their app to the over 4,000 employees in the company. The app allows technicians to manage an entire service call and work order process from their phones, and supports Bluetooth technology to validate and adjust satellite signal strength.
We talked to Javier of DIRECTV who told us a bit about the app and how it helps the technicians greatly by cutting down on paperwork and providing tools to better complete their tasks in the field.
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