CrackBerry Asks: Do you use the BlackBerry 10 Priority Hub?

Priority Hub
By James Richardson on 10 Jan 2014 08:42 am EST

When BlackBerry 10.2 was released, one of the new features introduced was the Priority Hub. We looked at it in-depth on the BlackBerry Z30 if you need refreshing, but to cut a long story short, you can select emails to be prioritized either by name, importance or where you started the conversation. 

The BlackBerry Hub for me is the best feature with BlackBerry 10 by a long way. Having the additional option to prioritize messages will certainly be an added bonus for many folk, but I tend not to use it. Personally, I value every email I get the same. They all get read as soon as possible, so I don't feel the need to dive into the Priority Hub. 

Maybe I don't get enough emails to warrant it - although I think I get a shed load each day. Possibly business users may benefit from it more than the average Joe? 

I was curious as to whether other BlackBerry 10 users treat the Hub the same as me or are you all utilizing the Priority feature? Maybe I'm missing something and depending on the poll results I may well look at using it once again. So please select from the simple yes or no options below and let's see how many of us are Priority Hub users. 


Reader comments

CrackBerry Asks: Do you use the BlackBerry 10 Priority Hub?



Yes. Agreed. I would say awesome as well. When looking for work related there is now faster method.

Posted w/  Z10 on CB10

Agreed. Attachments is the best. I've had to use it when I knew what attachment someone sent, but needed the email and couldn't find it. Checked the date on the attachment and found the email. Win.

I've never pressed the attachments button until now.. It never occurred to me and it was sitting right there! Thanks for opening my eyes!

Omg. I considered myself Joe BlackBerry. Well I just learned something new.



Chalk one up for crackberry

Posted via CB10

Thirded re the attachments feature. It's a pretty low-key one and its value may not be immediately apparent; that is until you have one of those moments where you know what attachment you're looking for, but are vaguer about the accompanying email.

Attachments is fantastic. Makes easy to search flight tickets. Shame BB travel won't show the flight tickets in pdf. Also its not easy to track past travel itineraries using BB travel.

OMG HOW HAVE I NEVER NOTICE ATTACHMENTS!!!!! Holy Crap. I'm about to press it 100 times now just because.

(i don't use priority hub. Thought it would be great but found I never used it.)

Posted via CB10

Thanks for whoever mentioned attachments. This little prick is sitting there all the time and never noticed it... weird. I love it.

Anand, Z10, India

you're going to keep waiting (for MONTHS) unless you update through Sachesi when 10.2.1 releases officially

If you go with an older leak for 10.2.0.xxxx it will no longer be a leak but an official release on another carrier there are plenty of threads on this forum about loading officially released OS's that are way more advanced than the ones your currently running

Not sure why you wouldn't install a newer officially released version. Solutions are out there and there is plenty of help in the forum to walk you through them

Posted from my ZED 30 jacked up on thank you very much!!

I totally agree with you. I know many people that have used Sachesi to update their phones and have absolutely no issues with it. It is the same exact official OS update that your carrier will give you. If your patiently waiting for the official from your carrier then that's up to you. But please stop filling up the comments section with "WHERE IS 10.2??" Nobody knows the answer to this question and you'll probably get 10.2 when many others are receiving 10.2.1.

I'm waiting for Verizon!
To all the people saying it's our doing for not installing a leak we are perfectly aware of that...quit trying to force a leak down our throats...starting to get annoying, almost as bad as iphone owners trying to get you to switch. if you're happy with your leak then cool but some of us want official from our carriers for warranty reasons.

Keep The Faith  BlackBerry Q10 

You are whining when you know the carriers won't even be in a hurry to push it out... what's your problem?
It's blackberry and us carrier won't care

Posted via CB10

Unless you're outside the US. The US has a special lack of interest in BlackBerry that seems to go beyond lack of sales.

BB10 isn't selling great anywhere, but many non-US carriers still find the time to push it out in a timely manner.

CB10 : Z10 STL100-3

Thank you. My sentiments also.
I remember reading a statement somewhere a long time ago that if you wanted to tinker with the OS use an Android. Otherwise use a BlackBerry.
Doesn't seem that way anymore.

Posted via CB10

If you don't want to load a leak that's fine, but don't claim it's because of "warranty reasons". That's ridiculous, you can just downgrade your OS back to the latest carrier release, it's just software, won't harm the hardware lol

Posted via CB10

Agreed. Also don't announce you have chosen to wait for official releases and then get upset when others respond. You are free to post and so is everyone else. Load, don't load, who cares. Others respond because they truly feel it would be helpful.

Posted via CB10

The annoyance comes from comments like "it's your own doing" and "whining". No, it's not. I've installed leaks, and the fact is it takes time by the time you inform yourself on the forums etc. In my case, my backups wouldn't work anymore. I don't have time to tinker anymore, and I don't want the hassle. Indeed, I want a phone that just works.

So we have every right to be upset that almost everything that is connected to BB10 these days doesn't apply to us stuck on 10.1. It seems every app and feature these days requires 10.2, and it's just plain frustrating, and no, it is not OUR responsibility for not tinkering with the OS on our phone.

Still your own doing for waiting. May not like it but it is fact. Want to use the latest apps, back to the leak. Every thing boils down to the choices you yourself make. Sorry for your carrier dragging their feet.

No, you're missing the point. We all know there are leaks. We all know you need the latest OS version to get full functionality. The point is most users don't want / don't have time to mess with leaks. And they shouldn't have to. And they shouldn't be blamed.

Want BlackBerry to be a success? We need official OS releases.

Fair enough, but for people to keep saying that they are waiting... is just as bad as me saying your own choice. For that matter, who would you is to blame for this. BlackBerry, nope, the leaks are out there which provide the option, the carriers, maybe, dragging their feet, the end user, possibly as well. They have the choice to do as they please. If they want to wait, that's cool. It will come to them eventually. Sorry if my attitude pisses anyone off.

no, you have a point and an even bigger point for @lambique is that you don't have to wait for 10.2 official as it's out and readily available through a non-destructive Sachesi method. no excuses or complaints should be necessary.

Sono d'accordo. Chi ci lavora col telefono non ha voglia di impazzire con rischi di non parlare o ricevere email al prossimo aeroporto. Molti parlano perché non mettono mai il cuscino fuori dagli US.. ma BlackBerry é mobilità e sicurezza. Anyway in Italia Wind ha rilasciato la 10.2.0. abbastanza in fretta. Attendo la 10.2.1.
I agree! Who's mainly working trusting on his device don't want to get mad with geeks'jobs risking not to receive calls or mails on next airport's roaming.... many in this blog talk because they think US is the world... but BlackBerry is mobility, and safe use of devices in any place ww. Anyway here in Italy Wind carrier released 10.2.0, waiting for 10.2.1. And you guys out there, keep doing your tests on new OS's so we find that well cooked when it's done :).... W BlackBerry!

Posted via CB10

Wow... that's really annoying. Hopefully they'll just go straight to 10.2.1 for you guys.

CB10 : Z10 STL100-3

Love the hub and the priority hub feature makes it that much easier to manage your messages.

Posted via CB10

Same thing here. Waiting on the update from TMO

Addict for 10 years, but it may be time to get off this drug.

I don't get enough emails to need it but I can imagine this feature is very useful for some people who have 1000+ unread emails

I use Hub++ (headless) with Contacts filters to give me custom notifications of important emails. As such, I don't pay any attention to the Priority folder.

Love the Hub. Don't get enough emails and messages to have to prioritize them. But like the option to be able to. :)

Posted via Z10

Like every one else I believe a software update perhaps it make this more efficient and user friendly but it is about good idea.Great way to manage your messages

Posted via CB10

I personally don't use it but I can see how it could be useful to those who get a ton of messages.

Posted via CB10

Where's the option that says, "No, my U.S. carrier has not released 10.2 yet?"

Posted via the super amazing BlackBerry Q10

+ 1
Come on T-Mobile, give BlackBerry some love again. I am ready to bring my two family Sprint phones to T-Mobile but I need to see some better BlackBerry support FIRST!


Z10 on T-Mobile, 32 GB PlayBook - Posted via CrackBerry 10

Maybe if we had 10.2 in the US and Verizon?! So tired of waiting for many months for critical updates. Annoying and disappointing.

Posted via CB10

When you are really tired of waiting, you will have no choice but to download the leaked OS

Stop with the constant leak advertising, getting annoying. We need an official for warranty reasons.

Keep The Faith  BlackBerry Q10 

Then quit complaining. Fold your hands and wait for manner to fall from heaven. Where do you think these leaks come from? Tell me, what in life is risk free?

It's not BlackBerrys fault it's your particular carrier. The rest of world received it months ago. BlackBerry and Android are not allowed to release it to you directly only Apple can SMH

Priority Hub and pinch to filter unread messages, makes going through the business day just a tad more organised and efficient...

Posted via CB10

I think that the problem is that in any case, even when a mail/message is eligible for the priority hub, I see the notification(red star) in the original forled, so I go straight there instead of going in the priority hub.

I'm in the same boat as you James. I don't use priority hub. All my emails are equally important and I usually flag an email if I have to come back to it.

From the mind of a mAnIaC

I must be the odd one out. I have absolutely no use for the priority hub. Utter waste of time. Don't even look at it.

Posted via CB10

This's "the best new feature" but you "tend not to use it "? Kind of seems like the second comment negates the first.

Posted via CB10

Am I the only one who's voting box is always tiny? I can barely read it much less input my vote on my Z10.

Posted via CB10

I use it. I wonder if it is associated with your BB ID? I had to have my Z10 replaced - went completely dead after blue screen and multiple reboots. When I activated my warranty replacement - the priority contacts were already there which was nice.

I do. Saves time when I am looking for my thesis advisor's emails/frequent contacts, etc.

Love the feature along w/ the attachments one!

Posted via my beautiful, red Q5 (

Sometimes it is just handier to filter out certain messages, other times I want them all.

Posted via CB10

If you search, it includes the sender. I just searched on someone's name and the vast majority of results were of the emails the guy sent me or that I sent him.

Via CB10 & Z10 or Q10

you can also go into Contacts, and click on Activity and that'll show emails and calls, etc with that user. Not exactly what you are asking, but another option to the search suggestion James suggested (which is what I use)

I use it everyday for work. It helps keep me focused on the messages and people I need to focus on.

Great feature. The attachment view, color codes for accounts, priority hub all made the HUB that much better.

Posted via CB10

Every email is priority for me. What would be great having a priority regarding attachment for now we have to do it manually which is not easy.

Posted via CB10

Yeah I do. Not all the time, because the awesomeness of BlackBerry's main strength, communications, makes sure that I don't get spam almost at all let's me use the regular Hub. But sure, when I need to see only the messages I deem important I make use of the Priority Hub.

Cartman says: Screw you guys I'm going home!

When I start getting favorites on a tweet or something it filters through so I only have to look at the important stuff. Very nice

Posted via CB10

Absolutely yes. It saves my time with pinch the Hub to priority instead of scroll down to find marked Priority convo which is buried down the hub.


I voted NO, BUT... I would use the priority hub if i could set a different alert for it. I would like my hub to be silent and my priority hub to "ding". This would make it very usefull for me.

I think it's a great idea, but I haven't used it yet. Maybe because the hub is so efficient on it's own? Sort of like the toast notifications, I turn them off because I can just peek into the hub anytime.

The hub rocks.

Via CB10 & Z10 or Q10

If you guys knew your camera would be messed up you wouldn't wait for thus so called 10.2 update maybe 10.2.1

Posted via CB10

Love the hub. But I don't trust any computer (or person) to tell me what communications I receive are important, and what isn't I like to see everything and decide for myself.

Most Definitely!!!

Now we know who is to blame regarding the delay in updates.

Who has got to you? So much so that you are not releasing the updates on BB10 devices?

Who is deliberately doing this? If not what is the reason behind it?

There's alot of BB10 owners that need these answers .

BlackBerry...Get it done!!!!

BlackBerry..The fightback continues..

Posted via CB10

you need a few more options there. Like these.

3. No I live in the US and have not installed a leak
4. I am waiting for an official 10.0.2 release
5. What's priority hub?

No, not the Priority Hub. But I do use the color coding which is helpful -but it definately needs more color choices -AND should match those found in the Calendar so they can be matched up.

Don't use all that much although it's always good to have that option available. If I ever need it just once it will be worth it.

Posted via CB10

No, not really.
Vote box is too small, can't see it without magnification

 via CB10 app on my BlackBerry Q10

Use it. Over 200 emails a day. Nice to see just the emails from my executive Leaderships or to track conversations that are important to track.

Yeah I could,but my carrier Digicel telling BlackBerry would of to be the one to give me the 10.2 update

Posted via CB10

Yeah I would but my carrier Digicel telling me that BlackBerry would of to be the one to give me the update to 10.2

Posted via CB10

Why can't it just be Yes or No? I use it, but it doesn't make managing my email any easier. Thankfully, I'm not inundated with emails on a daily basis.

Slightly off subject but just looking thru the comments, isn't it pretty pathetic all these BB10 users are getting fragmented already on such a new OS!? I mean what's the delay BlackBerry should be getting 10.2.1 out to everyone on every carrier! What's the delay here?

blame the north american carriers...not blackberry...all other regions are already on the 10.2.0.xxxx OS officially

Your right the carriers have final say on releases. But I will blame BlackBerry all day for giving no updates at all on anything. Hell I got an email asking me to beta test BES software and my OS was not compatible with the beta testing, that I blame BlackBerry for.

Oh I'm on 10.2 on a verizon Z30 but to me it just doesn't seem like BlackBerry is in a rush to make the improvements to the OS available to everyone asap. They should be pushing out updates aggressively and more often then ios and android, they need it. This way everyone can weigh in on polls to OS features lol.

I'm with Orange in France and bought my Q10 at the end of Dec. It updated to as soon as I turned it on and connected to wifi. Reading this thread, the new leak sounds pretty tempting though!

I think many people won't need the priority hub at all, because they don't get enough messages. However I think business people recieving a few hundreds of mails and messages per day.

Posted via the awesome Blackberry Q10

I don't really need it cause my Z10 is my personal phone. I'm getting so busy though I'm thinking of getting my work to supply me with a Q10 or a Z10 so I can manage my emails and tasks better when I'm away from my computer.

Posted via CB10

Nope. I'm not a business man to prioritize things.

Posted Via CB10 Running On Z10STL100-2 Using OS Version

Priority Hub is best combined with the hub "pinch" function for maximum efficiency.

Doesn't matter how many emails have piled up- you can drill down in the blink of an eye.

Posted via CB10

No. Was really glad they gave us the option to turn it off. IMHO the Hub is perfect just the way it is.


Posted via CB10

The Hub suffices. I'm just 30 days into my Z30 and lovin' it, but still learning BB10.

need to evolve link to get Tasks and Notes and then I'd be happy.

no I don't because sprint has not released 10.2 the jack wagons wtf is the delay amazing how slow everyone is

the Priority hub helps me keep mails i want to access later in a less dense pile as opposed to searching through the whole box and i think that's fantastic but like a lot of people have mentioned earlier....the ATTACHMENT view is just ingenious....another awesome and understated feature of the BB10 OS.

feel like kicking the a$$ of the marketing unit in BlackBerry

Yes, i have all my work contacts set to priority, I'm glad I stopped in here I never realized you can search by attachments. Awesome feature.

Posted via CB10

If 10.2 is already available and working for the z30, then what is the hold up for the rest of the devices? They already sold their initial run of z30's so release the update already! I'm tired of adjusting the white balance on my images. I need the update fix for my camera!

Posted via CB10

I use the priority hub for emails that I need to remember to follow up on. My PH filters by what's flagged. The pinch to view feature makes it easy to access the PH quickly.

Posted via Q10

I use it and love it. As "harsh" as this may sound, there are a lot of times I only want to see messages from a select few people. Priority Hub is perfect for that :)

Yeah, there is that. Folks what is pinch to hub? I * have* 10.2.0, but have not noticed any pinch to hub. Guess it must be in an even higher version. Obviously I am not missing it, but still...

Posted by the inimitable Z10 handheld system

The Hub is awesome, priority Hub is not that necessary, but still a great feature. #BBRY4ever

Posted via CB10

I don't go to Priority Hub a lot. But I turn on instant previews for Priority only for emails. This helps a lot.

So I won't get a spamming email in instant previews.

Posted via CB10

I don't see a way to enable instant previews only for priority emails. Is this what you are saying is possible?

Posted via CB10

Currently not using because my Z10 which I use mainly for business is not running 10.2 thanks to ATT. I have checked it out on my Z30 and would come in handy if I decide to combine all into the one phone.

Posted via CB10

Same here, I was trained to not to leave unread messages.

In cases of too much mails, I learned the art of scanned look.

But I believe the priority feature could still come handy at times.

Connected thru Q10/CB10

For the T mobile users. I don't see any updates coming any time soon. Just read at the nb44 that T-Mobile has completely removed the BlackBerry 10 devices. Even for online purchases

Posted via CB10

If it supports multiperson chat and group chat, may be it will be usefull for me.. to bad it doesn't..

Posted via CB10

Any improvement is progress. Some users have more than one way to communicate. Business users and social networking power users benefit the most.Hub benefits all. Google kit kat OS is catching up . But not yet efficient as Blackberry.

Ironic part is most BlackBerry users are waiting for 10.2 OS update. Not Cool At All!!


Lead. Do not follow.

Posted via CB10

I don't use it for my emails, but I do youse it for sms and bbm, makes my most used contacts easier msg threads easier to find.

Posted from my awesome Q10 viaa CB app

On several committees and it just about guarantees I don't end up at cross purposes. Has allowed me to cut down to three e-mail addresses from the seven I used to have and achieve the adequate separation I need; particularly handy after installing an OS leak

Posted via CB10

Nope. I'm using "Account Color" and a different tone to mark work-related emails.

Posted via BlackBerry Z30

I absolutely use it to manage my appointment bookings. I am self employed and my clients email me for appts, so I mark the emails a priortiy until I respond with possible dates. Once dealt with and an appt is agreed on, I turn off the priority. Keeps my work emails distinctive from my personal

A healthy percentage of the replies to this poll reference the the lack of a10.2 OS update. I'm sure several people chose an option to see the vote results, despite there being no valid option for their circumstances. Is no one aware this natural curiosity renders the results of this poll (and many others I've seen) worthless?

Btw unless corporations offer the BYOOSU program, the suggestion that device users are to blame for the lack of an OS update is just silly at this point. Just stop it. There are other valid reasons for not using a leak.

*Bring your own OS update

Thesis invalid. There is no obligation to vote, before one gets to see the result.

Posted by the inimitable Z10 handheld system

The device at work gets swamped with various types of messages. The Priority Hub deals with them very well.

The other device is my own and its happy without priority hub.

Absolutely make life so much easier. It brings email/ messages u might have to refer to right to the top as oppose to being a 5 minute scroll haha

Posted via CB10

I love priority Hub it actually made me money and hub attachments is absolutely awesome.
For the team who removed the Track pad and Back Button on the Q10 I have advice, try not to think to hard sometimes. Make the great Priority hub , Hub attachments and File Manager even better !!
A super spec Q30 should have a Setting feature to toggle ON / OFF for a virtual track pad and back button. So traditional BB users can be happy and current BB10 users will have an option...keep moving Blackberry

I tired BB10 and returned it. I know I am probably the only one but I just don't like the hub or the keyboard or that you can't theme. But to be fair, it was the z10 when it was first released, which was running 10.1. It looks as if with the 10.2 updates, they are improving BB10 significantly and I may try it again. Once they bring down the prices some more for the q10 on blackberry's website.

Posted via the Android CrackBerry App!

I use it for the priority 1 notifications. I had so much trouble making HUB++ work with the BES integration with leaked 10.2.1.X that I converted my email alerts to the priority hub...I am much happier at this point.

The poll needed a third option: "No, for one reason or another I'm stuck on 10.1.x."

Posted via CB10 on my  Z10

What about the legacy feature "report as spam"?
Now that's what I want...I've been getting more spam than ever on my Q10.

*Please stop pushing leaks on one another: some of us need official updates for warranty reasons*

Keep The Faith  BlackBerry Q10 

I don't use the subsection, but I do appreciate the highlight it puts on emails to notify you its classification

Posted via CB10

I tend not to go into the accounts and view just the priority messages, but I sure do use the colour code on the right to determine if a message is deemed important.

Posted via CB10

I also would like to see "delete all" so I don't have to highlight each and every message thus speeding up my production allowing me to stay up with my BlackBerry more efficiently.

Keep The Faith  BlackBerry Q10 

Long press on the date above the first message you want to delete all from, and then click on the garbage can with the arrow pointing down. It will delete all prior messages.

I'm in-between. I definitely prioritize messages, but I rarely skip up to the Priority-Hub message view only. :)

Posted via CB10

From our corporate perspective, right now it's not that critical, but as soon as the Forward as Level 1 feature is added in the general release (like it is in the leaked version I'm testing) it will be absolutely invaluable to our on-call staff who all rely on this feature from the legacy OS.

If I need an email I search for it... this tool is nice in theory but not really practical to me.

Posted via CB10

I'm sure I would if AT&T would let me. Still on 10.1.

Posted on CB10 via Richard's awesome BlackBerry Z10! :)

YES! If you have 4 or more accounts on your phone this feature is really really handy!

Posted via CB10

What is this "Priority Hub" thing you speak of? I'm confused. (Sent from my Verizon Z10STL100-4/ OS Hostage Holding Carrier.)

BBM Channel: The Group Ride C00055B7C

Sorry, Frank, but it looks like you'll have to wait for Verizon and 10.2. It helps prioritize certain messages in the hub making it easy to get at priority conversations.

I do use it. If I peek and see a priority notification, I know to read it. Love pinch to see unread.

Posted via CB10

The feature I REALLY like is the ability to pinch in the Hub and view just my unread messages... THAT is awesome!!! And my totally favorite feature!!

I guess I'm one that doesn't use it. I have it turned off. It would bode well more so for business users, I think.
I get somewhat of a decent amount of emails, but they're not usually from friends or family, rather than other stuff, say like from Crackberry, or what not.

Posted via CB10

Nope, disabled it as soon as upgraded to 10.2 and as soon as BlackBerry allows me to edit what is actually displayed (I don't mean just turning off the notifications) in the hub, some others will be gone too!

Nice and clean is how I like my BlackBerry experience.

Posted via CB10