Consumer Law Group files Class-action suit against RIM for BlackBerry outage

And so it begins.... Next up, Class Action Lawsuit for PB coming near you.

Oh boy! *rolls eyes*

Good grief!! Gimme gimme gimmee. What is WRONG with people!!??

People are just fricken stupid! I'm sueing the fast food chains for causing people to be stupid!

For the most part, how come power companies (Hydro) don't get sued nor offer compensation when there is a power outage?

I don't recall ever being compensated for any power outages.

How is RIM's outage any different?

Hilarious...people want to be compensated for 2-4 days...get real!!!!

So, you can sue a company for this? Good grief. Maybe Ayn Rand was right... it's nearing time to leave these losers

Wait, hold on, give me a second, 5 pounds per month = approximately 17 pence per day. Therefore, 3 days = approximately 51p. So they'd rather have 51p refunded than approximately 100 pounds worth of apps for free, even if only one or two are useful.

(Don't kill me if my maths are wrong)

Quebec, enough said.

"Money for nothing and your bits for free." Gee, an outage is an outage. Do we expect reimbursement for power outages or not having a close enough parking spot?

take verizon and AT&T 25-30 $ a month for bis 3 day outage worth 3 bucks. Give me a break outages happin to every service grow up you bunch of whinning aholes!!!!!!!!!!!!!

RIM, tell them all to "Suck iT!".

Weren't they satisfied with the free 'premium app' offer from RIM? hahahaha

Research Implosion - RIMP

I'm in the Dallas area and the outage wasn't that bad here. I think I was down on e-mail for about 4 hours. People need to toughen up. Moneygrabbers.

I wish this case get thrown out of the window. These law firm doesn't represent all blackberry user. So he can shut up and just do his own little law sue!

Wa wa wa... Get this guy a wambulance!

Do these guys give back some of their paycheck if they don't put in 100% each workday?

Anyone checks tips@crackberry.com ??? I've sent a link of the claim website ( http://www.merchantlaw.com/classactions/blackberry.php ) like 5 days ago....

E In some other countries when have experience 3 weeks of bad service since the outage up to this day with email ,bbm and other applications they say theya re going to discount 2 days of the bill wich is not fair since we are still experiencing issues with the service.Really don't know if is a prob lem with rim or the phone company that's what I would like to know?

I want to sue god because he's a d*ck. Anyone else wanting to join in and making it a class action suit?
Seriously people dont want to work and expect to make money. I think RIM should counter sue and ask damages in billions. Make those morons pay every cent they have.

The free app give-a-way was a huge mistake on RIM's part. It just keeps the outage in every bodies memory because they are checking everyday for a new free app. When one is not there the complaints start. Power outages, and system crashes happen. Time for everyone to move on and forget about it.

Occupy Wall Street are the same people looking for class action from RIM and not a one of em owns a BB.

Most consumers should be happy with the free apps if their use is for personal communications. The voice system was still available as a back up

However I am a small business owner and we rely on the BIS network to ensure a high level of customer communication. Also many logistical are made based on reliable communication.
The outage for me did not cost me customers but it did create some issues and meant lost appointments and a lower level of customer service.

As far as compensation that is a difficult issue. I realize that systems go down. The communication between RIM, the carrier and the end user should have been better.
I would prefer that RIM provide a more detailed explanation of the reason for outage and have a contingency plan for future problems

Next time my internet goes down, power goes out, store is closed for 5 mins and I can't get what I want there, watch out. Im suing!

RIM,

You don't owe me anything. I love my Bold 9930 and wouldn't trade it for an iPhone or Android. There was an outage? Oh well, it happens.

Juiceair

Be sure to click the hyperlink for MERCHANT and spam their inbox with nasty names and comments.

Lets do what we can!

Enterprise customers get some free support out of it; sounds fair. Individual users get a selection of free premium apps. Once again, sounds reasonable. The way to REALLY make people happy? One free premium app of everyone's choosing, not just the ones offered by RIM. You like a certain app, it's yours. Problem solved. You're welcome for this great idea, RIM.

Fail

so next time my cable goes out i can sue

or how about when my bell dish is down because of weather i can sue????

So im looking at my Blackberry Service Plan and it says Unlimited Blackberry - Plus $10.00. So basically im paying $0.33 a day for my Blackberry service on a 30 day billing cycle. So for the 3 - 4 days of not being able to get email on my phone or send BBM or in some case unable to browse the web from my phone, I lose $1.33. So how much compensation should i be looking for from RIM, Millions? The judge is going to throw it out because its a waste of court time. The guy will pay way more in legal fees. If i was RIM, i would write him a check for $2.00 to compensate him for the lost days. Also isn't there a clause in the contract that says you can't sue them in this manner?

The judge will say these things are technology and are prone to outages and that RIM infact had the system back online in short time, but was fighting with backlog from the 70 million subscribers that they were working to clear. They weren't home sleeping leaving it for the next day.

If this is the case then Im going to sue the hydro company every time the power goes out, and the telephone company when I go into a dead zone, and the pizza guy for being 5 minutes late. I can see people being mad that it went out but my god. Always the french too, just like them all calling into the police station so Chara can get investigated.

Good grief, if I was the judge i would throw this out.

I'm gonna sue for when the rain and snow block me from getting my Satellite Signal! I'm gonna sue the president cause I can't afford gas to work. Hell I'm just gonna sue everybody!

Lawyers just love class action and MDL type of lawsuit, cause they make ALL of the money. I am sure this complaint is baseless.

Holy cow seriously??!! Its not like you couldn't call or text sheesh! Yes I get it emails blah blah blah. But man cut RIM some slack. When I was living on Guam this one typhoon caused the island to go without power for 2 months. Instead everyone joined together and patiently waited. But for 4 days??!! Just inhumane.

First, I am going to sue all of you because MY comment isn't first. Really though, it is pure greed, a person hoping to get big bucks, a law firm free advertising and if the win really big bucks. The only way they may have a case is if RIM knew about a problem and did nothing to correct it and let the system fail, does not seem that this happened. If you look at the agreement for BIS (and probably BES) if the system is down and not due to neglect there is no recourse. Same for your cell provider, and many other services that we all use. Most people have lost less than $2.00 USD, get a life.

If I were RIM, I would cancel that person BIS. A company probably cannot discriminate against a group of people based on race, creed, sex, religion, or national origin but it can refuse to do business with an individual because it does not want to, when RIM wins, and if I were RIM, I cancel that persons service, refund them the price of they paid for the phone and tell them nothing here move on.

rim.com/legal/terms.shtml

I guess these guys have never looked at section 9 in all caps... "RIM MAKES NO WARRANTY THAT ANY SERVICE WILL BE
AVAILABLE, UNINTERRUPTED, TIMELY, SECURE OR
ERROR-FREE."

Where do they get their law degrees from these days?

So does this mean when my car bteaks down on the way to work I can sue Ford? Or can I sue the power company because my power being out caused me to miss a cable show?

Whaaaaaaaaaat, the free dumb axx games wasnt good enough?

I can sue the President for preempting a TV show I wanted to see. Whats next suing our spouse for not making our favorite dinner

My Rogers Internet didn't work all of last Thursday and Friday, couldn't access my school lecture notes to print, couldn't follow my twitterfeeds or comment on my friend's facebook. I guess I'm gonna sue Rogers now for those two days.

To be honest, I didn't even notice the outage. It was really nice not getting emails, notifications and BBM messages all day. Finally had time to read an e-book without distraction... on my Playbook.

So this guy wants like $1 from RIM?

I pay $15/ month of my cell bill for BIS and data. That's fifty cents a day. And the outage for North america was just over a day, not the full three days that the rest of the world got. Even if I go with my full cell bill amount ($50), that's a buck sixty for a day, lol

Seems a bit rediculous.

Jeez, it's pathetic 'oh it's ok RIM we love you' fanboys that means we all end up with 1 - shitty underpowered phones with 2 - unreliable OS that likes white screens and timers, 3 - fing CRAP (and i mean really CRAP) apps that are way too over-priced to begin with and 4 - a company that promises to deliver then doesn't (oooooh maybe they'll leap over the competition and show us all a BBfingX phone at the conference' FAIL!).

Suck a fat one people.

soooo sidekick was down for 2 weeks and amazon EC2 goes down, I don't see them getting sues for constant down time. Before they can sue RIM they should sue other company first like amazon first.

This is bullshit. Excuse my language but shit happens with technology. Do you expect payment for an electricity outage? If your carrier drops a call, do u sue for that? NO!!! It happens!!!!!!! Technology fails sometimes. WTF. Get over it.

So next time my car gets a puncture, I sue Bridgestone? How bout when a virus cripples my computer, do I sue McAfee, Microsoft or Dell? Gosh these people are pathetic.

its funny....... how americanized canadians have become.... sue everybody. Really I find that this will not work, electricity and water are essential services, yet suing them is out of question when there are outages. These are just people or companies that are failing due to ression, and are trying to recoup lost money. Here is an idea for these dumbasses..... file a lawsuit against the american government for wasting money on a useless war....causing the economy to fail..... or just sue the banks for signing mortages to house pets, and futher putting economy in a hole..... gimme a break, these imbisols will not get a dime.

Good for them, RIM blows and it shows more and more.