RIM expands its retail channels in Vietnam - along with after sales support for BlackBerry users
BlackBerry market share looks to be on the up in Vietnam thanks to a new deal which will see Starcom as a new distribution partner. In addition to the new retail locations, customers who purchase BlackBerry smartphones can also benefit from after-sales support from local BlackBerry Expert Centers.
The new retail locations will be ranging the following BlackBerry devices, so it looks like the good people of Vietnam will have a great choice when it comes to which handset they opt for - plus all of the following will be available in both Black and Pure White.
All BlackBerry smartphones purchased from RIM authorised retailers in Vietnam come with an 18-month warranty. Under the warranty program, customers can visit one of the BlackBerry Expert Centers and receive support from trained BlackBerry professionals. The BlackBerry Expert Centers provide on-site support including trouble-shooting, software upgrade and "How-to" information for BlackBerry smartphone customers.
"We are committed to providing the best experience to BlackBerry customers in Vietnam," said Nicholas Horton, Managing Director, Indochina at RIM. "We are expanding our retail channel to make BlackBerry smartphones more accessible to customers. We are also launching more affordable products and service plans to meet the needs of our customers. In addition, we are adding more BlackBerry Expert Center locations so that customers who purchase their devices from authorised retailers can enjoy after-sales service from trained professionals at their convenience. We strive to deliver excellent customer experiences that can delight our customers in Vietnam."
For more information about the authorised retailers or the BlackBerry Expert Centers in Vietnam click here.