*Update: Have no fear Chase users.. look no further than Pageonce to take care of all your banking needs, including Chase. *
Earlier today Chase Bank sent an email to their customers announcing their plans to no longer offer their mobile application for BlackBerry smartphones. To continue accessing your accounts after this deadline, customers must use the mobile website.
We want you to be aware of a change. Starting April 21st, we'll no longer offer the Chase Mobile® App for BlackBerry devices. Please accept our apologies for any inconvenience.
You will still be able to access your accounts with your BlackBerry device by going to chase.com on your mobile browser. From the mobile browser you'll be able to do everything you do today with the app, except you won't be able to use Chase QuickDepositSM. If you need to deposit a check, please visit one of our Chase DepositFriendlySM ATMs or a branch.
If you have any questions about this change, we are here to help anytime. Please call us 24/7 on our priority line at 1-888-26-CHASE (1-888-262-4273).
Thank you for choosing Chase.
As of today, the application has been pulled from BlackBerry World. No word yet on what will happen to those individuals currently running it on older devices after that date. Let us know what you think in the comments below.
Discuss more in the forums
Article | 8 hours ago Rogers flips the switch for LTE Max throughout various areas of Manitoba, Quebec and Alberta
Article | 9 hours ago How would you improve BlackBerry World?
Article | 15 hours ago Deal of the Day: Save 50% on the BlackBerry Battery Door for Z10
Article | 11 hours ago Leaked documents question BlackBerry security at 2009 G20 summit
Article | 11 hours ago Talk Mobile Live Hangout - Come chat about apps!
Talk_mobile | 12 hours ago Why is it so hard to find great apps? - Talk Mobile
dnice6699 Mar 21, 2013 at 10:11 pm
Wells Fargo Here I come
JR A Mar 21, 2013 at 10:12 pm
Good thing I ditched that bank a long time ago.
Bravo209 Mar 21, 2013 at 10:14 pm
Well I feel like this is coming at a bad moment but even then it will be alright because the mobile website for Chase on the blackberry Z 10 will work okay we just will not be able to deposit with our phones. I do not understand why they will be pulling the application though. What can we do as a group to see if they will bring it back?
Bravo209 Mar 21, 2013 at 10:36 pm
I tweeted to @ChaseSupport you guys should too
jyuan Mar 22, 2013 at 12:13 am
I just did too!
bighoward305 Mar 21, 2013 at 10:14 pm
Boooooooo!
Posted via CB10
playbookster Mar 21, 2013 at 10:18 pm
Really, how much money does it take for them to maintain an app? Will they make a BB10 app?
aloomis76 Mar 21, 2013 at 10:21 pm
I got my email today...wonder if a sideloaded android app will work instead? Can someone check into this please.
jstarett Mar 22, 2013 at 2:57 am
I am using it now on my z10...works ok
Dave Raines Mar 21, 2013 at 10:21 pm
Email Jamie Dimon. This us BS! RIM hired JPM as a consultant in their restructuring plans too. Slap in the face! We should email them like crazy.
Posted via CB10
bb10canuck Mar 21, 2013 at 10:23 pm
Chase sux!!!
Posted via CB10
PN009 Mar 21, 2013 at 10:23 pm
There should be a side loaded version, but don't use it unless it's released by Chase themselves. it's a banking app after all. Sound it out to Chase on Twitter...a lot of us already have
Posted via CB10
Jdane07 Mar 21, 2013 at 10:26 pm
Well this is bad news.
Getting my Z10 next week and one of the most important apps I use on my GS3 is being pulled??
Is this a sign???
playbookster Mar 21, 2013 at 10:32 pm
There was never a bb10 app, this is the bbos app.
Posted via CB10
PN009 Mar 21, 2013 at 10:34 pm
It's a sign that you need to talk to Chase to get their !!$# together :)
Posted via CB10
thatplaybookguy Mar 21, 2013 at 10:47 pm
+10
FrankDLR1972 Mar 21, 2013 at 10:26 pm
WTF!
whiz613 Mar 21, 2013 at 10:26 pm
Was in a chase branch about a month ago and the rep mentioned something about this when I asked her why she said bec less than 1% of customers use the BB app
PJD642 Mar 21, 2013 at 10:32 pm
Yet another reason I'm leaving Chase in a few weeks. Fees for EVERYTHING, and now this slap in the face? BAH!
SK122387 Mar 21, 2013 at 10:34 pm
This is so bad. I have Chase and this is just annoying. Their current app is so basic but hey, it works. No, I can't deposit a check using the camera, but I can check my balance, transfer money, and look at transactions.
Chase is not some small company that has limited resources to build/maintain an app. IT IS A MAJOR BANK THAT PROBABLY MAKES ENOUGH MONEY IN 5 MINUTES TO MAINTAIN AN APP FOR A YEAR.
cletis Mar 22, 2013 at 3:52 am
More like 5 thousandths of a second...
edriss Mar 21, 2013 at 10:35 pm
boooooooooooooooooooooooooooooooooo. They I hope BlackBerry owners close their accounts
Posted via CB10
Gator99 Mar 21, 2013 at 10:35 pm
Wow, Chase really sucks (and blows).
Posted from the Z10
sadosdesigns Mar 21, 2013 at 10:39 pm
thats just too easy... just switch to another bank.
naviwilliams Mar 21, 2013 at 10:39 pm
Honestly, I'm sure there are more important things that Chase could invest their time in, versus not supporting a BlackBerry app. It probably cost more to create that email and send it to millions and millions of customers (network traffic, band width, etc.)...
Stupid!
kawikaratekid Mar 21, 2013 at 10:41 pm
I feel like companies don't want the BlackBerry to succeed. Lots of haters right now
Posted via CB10
sickyute Mar 21, 2013 at 11:12 pm
I'm with you on that, these people have something against BlackBerry.
ashdeltor Mar 21, 2013 at 11:15 pm
I totally agree with you. Makes no sense..
CDM76 Mar 21, 2013 at 10:41 pm
Not big deal. Just use their mobile site...
That's what I do with my bank and am liking that get more options that way.
Posted via CB10
MSL91 Mar 21, 2013 at 10:43 pm
Wasn't there a chase app in the instagram picture soulja boy posted?
Posted via CB10
stots Mar 21, 2013 at 10:43 pm
Sorry to hear this news about your bank. Companies just don't care about customers anymore.
Posted via CB10
SlcCorrado Mar 21, 2013 at 10:45 pm
You suck Chase! They should have let you fail like Lehman Bro's
shootsscores Mar 21, 2013 at 10:56 pm
Chase was the only bank that would have survived unaided. They took TARP money just to be team players (injection of liquidity into an economy that was in imminent danger of entering a deflationary death spiral). I've got a decent chunk of change with them. Maybe it's time to rattle the cage a little.
SlcCorrado Mar 21, 2013 at 11:01 pm
Haha, yeah, "team players".
shootsscores Mar 21, 2013 at 11:08 pm
Yep. The only reason Chase took the money was to participate. Because the plan worked, many still do not appreciate how dire things were in the fall of 08. A chain reaction causing a cascade of failures was a real danger.
SlcCorrado Mar 21, 2013 at 11:18 pm
We'll have to agree to disagree.
shootsscores Mar 21, 2013 at 11:30 pm
No one is entitled to have fiction or ignorance as the basis for a sound argument. You don't know what you're talking about. The crisis was severe and had every potential of being worse than the Great Depression had forthright action not been taken. Many now have the luxury of believing unfounded crap because their bank, pension plan, insurance company, etc.,didn't implode due to the ridiculous excesses of the derivatives disaster. Talking about banking apps or lack thereof is the quintessential first world problem.
SlcCorrado Mar 21, 2013 at 11:35 pm
I knew I made the right call when I didn't post what I really wanted to.
shootsscores Mar 22, 2013 at 1:42 am
Likewise. Here's to BB10! TH is making good on his promise and there's a certain satisfaction in that. ;)
sixer6 Mar 21, 2013 at 10:47 pm
Bye bye Chase
Posted via CB10
Gozeta Mar 21, 2013 at 10:47 pm
Earning millions in interest from customers, but can't maintain a mobile app for customers to use, that's BS... they probably own google or apple stocks, and scared that blackberry will succeed.
Posted via CB10
stots Mar 21, 2013 at 10:50 pm
I just came back from a place called Wawa in northern Ontario Canada. Bell has no service in that area with these new phones and the answer I got was sorry for your inconvenience. Bell has no plans on putting any towers up in that area, of course the competitor Rogers has towers. It's all about money.
Posted via CB10
marvini Mar 21, 2013 at 10:50 pm
I am not a Chase customer but clearly the timing for this announcement is to try to dissuade and potential z10 purchases. They know it's being releases in the US tomorrow. All the good news about apps released today must have lit a fire under their asses and clearly they are anti blackberry.
Posted via CB10
mhart343 Mar 21, 2013 at 10:55 pm
What a pain, I hate using my browser for banking, a made for BB10 app is awesome but I guess they don't think the new and improved BlackBerry is worth their time!
shootsscores Mar 21, 2013 at 11:11 pm
Oddly enough, I have only ever used the web site. I didn't even know there was an app. Web Site works fine btw.
Kevin Michaluk Mar 21, 2013 at 10:55 pm
Hey Chase, get your heads out of your asses and build for BlackBerry 10. Can't stop momentum. And BlackBerry 10 is pure money. Get with it.
Posted via CB10
SDTRMG Mar 21, 2013 at 11:08 pm
+10
Posted via CB10
PN009 Mar 21, 2013 at 11:15 pm
+1
Posted via CB10
mpatchez Mar 21, 2013 at 10:58 pm
Sh!t, good thing you guys posted this bit of info.... I was gonna go open a new account and with them instead of B.O.A because I figured I'd finally be able to get the app functionality offered to iphones, then go pick up a Z10. Screw that! I'll just stick with B.O.A. because I'm not getting anything other than the Z10, lol. BB FTW!!!!
CBCListener Mar 21, 2013 at 11:19 pm
Download PageOnce...it accesses Chase and many other account websites (my bank was recently purchased by another, with the best part of that being that the new bank supported PageOnce). It gives me everything I need, although I've never deposited a check on mobile.
PN009 Mar 21, 2013 at 11:22 pm
You know, I was holding back on posting that option cos it gives them a way out to not develop for BlackBerry. Why make it easy for them, it isn't like they can't afford it
Posted via CB10
daitai Mar 21, 2013 at 11:38 pm
I agree with Kevin. Make it happen Chase!!
ayandakeith Mar 21, 2013 at 11:42 pm
Once upon a time a company called Apple built great devices but every time a new software came out, there was no interest in writing for the Mac because they only had 1% of the market....
The End
xiaohuaxing Mar 21, 2013 at 11:44 pm
So strange! I got the email literally minutes after I deleted the app! I had the app forever and I never use it, so I deleted it to make more room for the BlackBerry Navigator app hahaha.
There's like, 3 Chase branches in CT so I don't have a bank account with them, only credit card, so the app was useless to me.
blackguy07 Mar 21, 2013 at 11:46 pm
Chase sucks anyway, ditched them for Bofa a long time ago and never looked back. A better bank with better service AND a quality app that works.
shootsscores Mar 22, 2013 at 3:17 am
B of A owes its existence to TARP. True story. Sorry to beat a dead horse. Anywho, bonne chance, BlackBerry!
JohnMidnight Mar 22, 2013 at 10:27 am
It sucks.
I've used the app religiously every month dammit. PageOnce takes too long to recap the data, and sometimes the texting part isn't worth it.
Yes logging in via Browser works, but its also slow. ON TOP OF THAT, their actual online banking part, has this tendancy to get downright FICKLE on wether it loads straight or not. (desktop side here. Whether its FF, Chrome, Opera... IE is the only browser that would load it straight on my desktop. No test yet how my new laptop will do)
Really aside from balance checking of my chking, sving, and chs freedom card, I used it also to pay my Freedom Card LOL. Hell of a lot faster than using the online site via desktop, don't think the mobile site will let me do that, I'll have to check. Still. 1% of what? and how ACCURATE is that? I mean c'mon those fee's go somewhere don't they?
hashman82 Mar 22, 2013 at 6:46 pm
Where the funk is td app
Posted via CB10
hyde49314 Mar 22, 2013 at 11:38 pm
Can someone PLEASE tell me which banks even have BB10 apps with mobile deposit?
The only reason I am keeping my ipad is becuase of chase app. I have chase and citibank accounts, I will keep citi but if Bank of America or TDbank has apps for BB10 with mobile deposit, I would definitely move my account to them right away.
SpirytSista Apr 10, 2013 at 12:06 pm
@ChaseSupport You have mobile app for KINDLE FIRE and WINDOWS PHONE? But they are dropping Blackberry????? WHY? That really is not fair. Please everyone contact them.
SpirytSista Apr 22, 2013 at 2:09 pm
http://forums.crackberry.com/blackberry-10-apps-f274/demand-mobile-banki...
here is the official campaign to demand the app from them. we are Chase CUSTOMERS. they should make an app for us, if they have one for every other mobile platform