Calling Phone Numbers Containing Letters

By Kevin Hill on 13 Feb 2007 07:00 pm EST

ask the dealerSteph writes: "I want to call a number that has letters in it…such as 1-800-GOT-MILK. But the keys on my BlackBerry are not like those on a regular phone and I don’t know what the corresponding numbers should be. How do I make that call on my Qwerty keyboard Blackberry?"

It’s actually very simple.

You can go to the phone function and begin dialing or you can actually just start hitting the numbers from your home screen and the phone application will open automatically.

Dial 1-8-0-0 or whatever the number prefix is. When you get to the letter, press the ALT key and hold and press the letters you need. The Blackberry will automatically figure out what numbers should be dialed. Press the click wheel and the call is imitated.

If you have a technical question please check our hints and tips section. If you still can't find what you are looking for ask the dealer by writing to 

Reader comments

Calling Phone Numbers Containing Letters


This entry was great. I called Verizon tech support and they had no clue (surprise!)
Thanks for this. Does this solution also work when you have to type someone's name or initials for example, in a voicemail look-up directory?

Thank you soooo much for posting this solution!! I can't tell you how many people I've posed this question to who were not able to provide an answer. I have a new Blackberry Curve from T-Mobile and am starting to finally like the phone now that I know quick and easy tips such as this one!

Thanks again!!

It's a radio station. On extremely rare occasion one of several radio stations might be giving away something I'm interested in. It's a race to be the Nth caller.

If I press the Alt I can get J, but not K.

If I press-and-hold the Alt, I can multi-tap to get the K, but then when I press the S, the screen says "mnmks" and there's no way (that I've found) to get BACK to the numerals to put in "95". No matter what I do, 9, alt-9, alt-hold-9, alt-hold-9-9-9, everything gives me an "M" which is not 9 (it's 6 or something, but definitely not 9).

Or it's the customer service "number" at the redbox machine.

Or it's a radio, tv, billboard advertisement.

Or it's any of a bajillion things where there is no "normal" phone nearby to look it up.

This thing needs a smarter multi-tap function, AND a way to turn it back OFF in the middle of the dial string, in case there are trailing numerals.