Blue lights ready - Intergraph's Mobile Responder app hits BlackBerry 10

Mobile Responder
By James Richardson on 29 Apr 2014 01:34 pm EDT
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Now this one's right up my street. As you can see from the image above I'm a first responder with the Ambulance Service, so what better news than to hear that a first responder application is hitting BlackBerry 10

Although I'm not able to test it out (yet) the idea sounds wonderful for the likes of me along with Police/Fire departments plus more. With integrated GPS - not only can the dispatcher see where you are located when assigning a responder to an emergency call, but also when that resource arrives on scene. 

I'm now on a mission to see if I can get my hands on a copy of the app. It's not showing up for me in BlackBerry World so I'm going to investigate if it will just be available for Enterprise customers. I'll update the post when I know. 

Press Release

HUNTSVILLE, Ala., April 29, 2014 – Intergraph®’s Mobile Responder smartphone and tablet application is now available on BlackBerry® 10 smartphones. With the new release, public safety agencies can extend Intergraph’s industry-leading computer-aided dispatch software, I/CAD, to BlackBerry® Z30, BlackBerry® Z10 and BlackBerry® Q10 smartphones. This advancement allows for a cost effective solution for all front line first responders improving public safety and overall productivity.

“Our goal is to provide public safety personnel with the ability to send and receive critical information whenever and wherever necessary,” said Kalyn Sims, vice president of Intergraph’s public safety products. “BlackBerry devices are the mobile platform of choice for many agencies. With Mobile Responder for BlackBerry, these agencies can securely access I/CAD in the field on devices that match their technology deployment strategies and workflows.” 

Mobile Responder provides constant access to I/CAD, enabling public safety personnel to create events, view incident details, receive and acknowledge messages, update status, query databases and more. The technology makes public safety agencies more efficient, by reducing dispatcher workload, radio traffic, and the time field personnel spend in the office doing paperwork.

 “Intergraph’s Mobile Responder is an integral application for many of BlackBerry’s key customers, particularly in law enforcement,” said Martyn Mallick, Vice President, Global Alliances and Ecosystems. “The law enforcement community has rigorous requirements, including a highly secure and reliable device; with the addition of Mobile Responder to our suite of applications, the BlackBerry platform is well-suited to meet those needs.”

As a native app, Mobile Responder provides better performance than browser-based solutions by incorporating the device's capabilities. For example, using the advanced GPS capabilities built-in to the device, it provides dispatchers with real-time location of responders in the field. Mobile Responder also takes advantage of other benefits of smartphones and tablets, such as a smaller form factor for mounting inside vehicles.

In addition to BlackBerry devices, Mobile Responder is also available for iPads, iPhones and Android smartphones and tablets. It can be used independently or in conjunction with Intergraph's Mobile for Public Safety, a full-featured extension of I/CAD on laptops or Windows 8 mobile devices.

Originally developed in conjunction with New Zealand Police, Mobile Responder has been proven in the field. New Zealand Police deployed more than 10,000 devices featuring Mobile Responder to 6,500 frontline police. Mobile Responder helps New Zealand Police increase productivity by 30 minutes per shift, which saves 520,000 hours each year and effectively puts 345 more police on the streets. Over 12 years, the mobility program will help New Zealand Police save NZ$300 million.

Reader comments

Blue lights ready - Intergraph's Mobile Responder app hits BlackBerry 10

38 Comments

James, recommend you take your identity, along with your employer off the picture. You never know who is reading your details.

Just a recommendations,

 Posted by the Crackberry Pirate 

And yet for once this is an article which could have legitimately had the word "first" in its first comment.

Sent from my iPuh-lease-as-IF

Sort of... but in the UK they check for vital signs and administer first aid etc as opposed to checking for insurance, wallet and responding accordingly ;)

even though you said that in jest, insurance is the last thing i check for. i take care of all my patients the best that i am able to and i would be willing to bet that most if not all emt's or medics would say the same.

I'm like a mile from the intergraph building right now at a doctor appointment right now as I read this. Go Huntsville!!

Posted via CB10

Maybe this will help increase speed & safety while reducing the side effects of too much info over scanners in the hands of nonprofessionals. Sure nice to see native BlackBerry support.

Posted via CB from "Z" best

MDT's didn't take of this year's ago, reporters and news channels always found their way to high profile scenes.

Posted via CB10

They were one of the BlackBerry Achievement Awards winners in 2013. Thought they would come with an app right then.

Posted via CB10

This is what real-world people need in situations like that - reliable, secure, fast and productive tool - BlackBerry, not some gimmick-filled Android or fancy iPhone.

Via CB10 on Z30