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BlackBerry Virtual Expert adds sensor and connectivity tests to the list of things you can diagnose

BlackBerry Virtual Expert adds sensor and connectivity tests to the list of things you can diagnose
By DJ Reyes on 29 Jan 2014 06:53 am EST

BlackBerry Virtual Expert is a small but useful app from by BlackBerry that allows you to run diagnostics on your device to check that everything is running smoothly. First released last summer, it is one I use every so often, just to check things are running as they should do. This latest update adds tests for the accelerometer and gyroscope. And it also adds tests for checking the HDMI and USB ports are working fine too. Great for finding out if there is something wrong with your ports.

If haven't yet used BlackBerry Virtual Expert, it is an app I highly recommend. You can run a test that checks everything or you can just run tests for certain things like a keypad test, or a sensor test. There's also a Health tab just gives you quick overview of your device or when things are quite running like they should be.

BlackBerry Virtual Expert is available for all BlackBerry 10 devices as well as most legacy devices. It is also free so go check out today.

Learn more / Download BlackBerry Virtual Expert


jojo beaconsfield

free is great,nice to take a peek every now and then to see how my baby is doing,


Interestingly, it was deleted by the update yesterday but I got notice that it had been updated and had to reinstall.

Posted via CB10


Same here, the OTA update deleted it and had to so again

Posted via CB10


Good features

Z berry are platforms of choice!


It's a very useful app. The question is why isn't this a built-in app?

Posted via CB10 on my Z10

canadian nick

I was wondering the same thing

Cool app though

Posted via CB10

jojo beaconsfield

I like the option to send your info along to BB ,so they can take notice, and improve things .good stuff


I actually deleted this app, I have needed to use it and it's been helpful. I just don't keep it on my phone. But it would make sense if this wasn't an "app" but was right in the setting menu, same way BB Protect is.

Posted via CB10


You are thinking just as me. I actually made this suggestion to BlackBerry on on of the surveys they requested I do.


Downloading the app now.

Posted via CB using my Q10


Ran through all the tests. What I didn't see, is a test to insure your touch screen was properly calibrated, or if any sensors in it was off.

Posted via CB using my Q10

russell hunte

Actually the BlackBerry virtual expert was built into BlackBerry 10.2.1. Now it isn't.

Posted via CB10


I have now run the test it's a cool app,thats why I love my blackberry .

Posted via CB10


Its a very nice app...


Love Virtual Expert for checking on how my Q10 is doing!! On Bell, and when I updated, the app was gone. Just went to Blackberry World, re-downloaded, and installed. Working fine. :-)


The legacy devices have this similar functioning already built in. Go to "Device and Status Information" in the settings and type TEST. It's not as advanced as this app but it works for the older BlackBerry phones.

This is a great app and why haven't certain BlackBerry apps received the Built For BlackBerry?

Keep The Faith  BlackBerry Q10 


Found it this morning. Very cool.

Posted via CB10


Thanks so much for this, very useful tool.


Lol, so funny. I saw the icon after updating and deleted it without even realizing what I did until I hit up the forums here. Very useful app.

Posted via CB10


That's cool ;)

C0038297E Quote of the Day (BBM Channel)

Peter Saulesleja

The 10.2.1 upgrade included BBVE 2.4.7 as a hidden app, which is accessed from the Help app's menu bar "testing". Unfortunately, it becomes invisible in the home screen as a result.

It may also be invoked by the browser by typing "bbve://"

Upgrading from BlackBerry World will make BBVE visible again on the home screen.

Hope this helps.

Posted via CB10


Hey BBry, great overall OS update. This little will remain on my device.

I wonder why though a few minor irritants were not addressed such as:

When adding an address, used to be that when you went to enter the City/State or Province, the first letter would auto capitalize. This was in 10.1 IIRC but later updates - no longer. Minor, but an irritant nevertheless.


Scribed via zee Cue X on X.II.I


Cool App

Posted via CB10


Never heard of it before.

Kobe Barksdale

Never heard of this app until right now, I'm always in BBW looking for apps too smh

Posted via CB10


How do you get it to run all the test without going one by one?


The first top button (bar), second page (round / middle icon) runs all the tests sequentially.

Posted via CB10

Prem WatsApp

Love the battery meter percentage. Very handy, if you don't bother with a dedicated battery app.

iPhone for me? Scr... ahem Q that! (posted from the latter)


Okay...this is pretty dope! Downloaded and I like a lot.

Posted via CB10 with my T-Mobile USA  ‎BlackBerry Q10...SON!


Pity there is no battery test to see if it requires a change

Posted via CB10


Just downloaded the app. Very cool app I like it!!!! Man I live my blackberry :) keep up the good work!!!!

Posted via CB10


Very nice informative app.

Peter Saulesleja

@lilchukzy: There is a Health Screen stoplight display (Green/Yellow/Red) for Battery Health status, right under the charging state.