BlackBerry Storm OS Upgrade Sorta "Officially" Available??

By Kevin Michaluk on 2 Dec 2008 06:40 pm EST
0
loading...
0
loading...
0
loading...

I just received this email from no-reply@upgrade.blackberry.com:

Bundle An upgrade of BlackBerry® Device Software version 4.7 is available. This upgrade includes optimizations and enhancements approved by your wireless service provider.

Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information about upgrading. is available for your device.

Go to http://www.blackberry.com/go/softwareupgrades to upgrade. 

If you're a Storm owner and have opted in to receive notifications on OS updates (option you check off in Desktop Manager), expect to see one of these emails in your inbox. You'll want to follow the forum discussion and comments on this one though folks, as while this notification was sent out which seems to indicate an OS update is available for the Storm it doesn't quite seem to actually be available (and shouldn't this long-awaited update be coming via OTA?!). Word in the forums seems to indicate that Verizon's update is coming on the 8th. No worries though - you can always grab the leaked version of OS4.7.0.75 if you can't wait. You can watch for Storm updates at the Worldwide Storm Update Site or at Verizon's BlackBerry Software Site.

Topics: News & Rumors

58 comments

bobojay

Cool, you folks that have a Storm will sure enjoy this!

NolanBerry

Where's the OTA?!?! OTA?!?! OTA?!?!

jayhammy

Exactly! Where's the OTA? Why would anyone have to download and then install this update when these new devices supposedly have over the air updates? I"m a little confused on this.

yeomanrycavalry

After a nasty discussion with Verizon Tech Support, the update will come around 8 Dec. Yeah, right, think I really want to wait that friggin' long? Don't even think about to do what I just tried, get a replacement phone due to the obviously large gaps between the keys, the screen and the case. Too much light leaks through and is annoying as heck! Any defective device, you're out of luck until Jan 15th per Verizon. Though new customers MIGHT see their phone by Dec 15th. So much for the love, I wonder why that is. Simple, they're trying to avoid returns by claiming insufficient supply and not show a decrease in sales margin for the holidays. This is the biggest lump of coal ever and it doesn't work right!

You all will love this too: Verizon claims that I am the first one to complain about the phone, even Tech Support claims they are not getting any calls on the Storm. Hmmm really?? Something smells fishy there. The Tech Support really irked me when the lady started to challenge me on the concerns I had about the phone. She was literally denying what I experienced straight out of the box. I'm simply over it! I never thought Verizon would be rude to a customer that has 4 accounts with them. Am I angry? You bet! I'm angry at RIM for shoddy product, and Verizon for shoddy customer service. Now we wait for Dec 8 for an update?? What a joke!

Anonymous

If you go into the options menu and go to Advanced Options, scroll to the bottom and click on Wireless Upgrade. Here you can check for upgraded software directly from the phone. I'm sure that OTA updates will be very possible in light of this, it just seems to be a matter of when.

Crazydude1405

I HAVE A QUESTION MY STORM SHIPPED OUT TODAY CAUSE VERIZON MOVING FAST ON THERE ORDERS ITS GONNA BE HERE TOMORROW WILL IT BE UPDATED?

willsc

I have read the update process and I would rather wait. I have checked the site you mentioned above and nothing happens.
I thought that this was going to be done on the 8th???

Thank you for keeping us in the loop as always:)

WoodhavenBoy

I was told the 8th too, but I called yesterday (12/1/08) and they said that my ship date was pushed up to the 5th and I should receive it in 2 business days.

An

It tells me "my device is running the latest available software"

But i have OS .65 and Plt .82 (pretty sure this isn't the latest....

ckelly33

I upgrade last night to the "leaked" .75 update. When I go to get the official one, the DM recognizes that I have .75 but indicates the .56 is still 'preferred' and the default prompt falls to the .65 box (trying to get me to revert to the 'preferred' firmware.

Nothing there. I aborted.

willsc

Mine has the same and from what we are hearing this isn't true....besides your way of updating has anyone actually got an update from the blackberry or Verizon site?

Just curious...and anxious to knock out some of the bugs:)

ckelly33

sorry....I meant to say .65 (not .56)

Legolus

Just close the DM and reopen it and when it checks for updates it will find it, even if you have the leaked verision it will update to the offical release, and it is very sweeeeet
Legolus

Anonymous

This post is premature. It's not updated yet.

Kevin Michaluk

It's not a premature post Mr. Anonymous. I posted on the email I received...not the availability of the official update. That's why there's a question mark in the title and that's why I post the email received and to follow the forum discussion.

Just keeping people updated to the news....

u45812

I am in Boston, and at 7:30 PM, the blackberry site said no updates available. Maybe it will come later tonight.

rossindof

I'm still waiting for the OTA update if thats going to happen. My storm functions good without the update.

NolanBerry

Where the heck is the OTA!? Nobody has any news???

nafiz011

Not available yet for vodafone storm 9500

hudres

I tried the link you posted , got the upgrade page, but the upgrade manager said "no software available".. I double-checked my os and it is still .65 Thoughts?

YoYoExpert

Can't seem to get it to update.

deanabmf

I haven't received as of yet either. Went to Blackberry site and it will not update there. Are they phasing this across the country?

deanabmf

I haven't received as of yet either. Went to Blackberry site and it will not update there. Are they phasing this across the country?

YoYoExpert

It went through the motions of updating - but when I checked my status it still said .65. It might be just in my head - but this thing is moving much smoother than it was prior to that though...

Valace2

Hey everyone, I stopped off at a VZW store to pick up a car charger for my Storm and played with a couple of their demos. Guess what? One of them had OS .76 on it. That should be comin soon hopefully. For sure gonna be the OS on the next batch they ship out. Gonna head back their tommorow to get some pictures.

Valace2

Hey everyone, I stopped off at a VZW store to pick up a car charger for my Storm and played with a couple of their demos. Guess what? One of them had OS .76 on it. That should be comin soon hopefully. For sure gonna be the OS on the next batch they ship out. Gonna head back there tommorow to get some pictures.

drew4392

WAY too many complaints with people running the leaked .75 OS, and trying to update to Legit .75 OS. Storm is getting slower! Sounds like a nightmare... I'm staying away until .76 or later comes out... BTW-- the forums are going to be mayhem. Its getting unreal in there!

Five

When the hell are the forums coming back on line?

Kevin Michaluk

I know. I feel your pain. The tech guys are working on it. Thought we had it licked but apparently not. Stupid Gremlins are at work.

Thanks for the patience. Will hopefully be good to go soon.

Five

I've been loading Firefox all day, and getting a 404. I just tried IE, and it works! :( Glah, I'm not surfing with IE.

sepehrsh

When I go to the link and click on the update button my computer goes through checking my device and etc, but then I get this thing about a "Fatal Error" is anyone else getting that?

sepehrsh

When I go to the link and click on the update button my computer goes through checking my device and etc, but then I get this thing about a "Fatal Error" is anyone else getting that?

TechMom

Ok. I get it now. First, the "storm" of the rush at the store to get the phone. Then the "storm" of controversy by blackberry faithful over how well it works. Now the "storm" of bloggers wanting the update. I think they nailed it on the name. I also am ashamed to say I am totally addicted to crackberry!!

TechMom

Ok. I get it now. First, the "storm" of the rush at the store to get the phone. Then the "storm" of controversy by blackberry faithful over how well it works. Now the "storm" of bloggers wanting the update. I think they nailed it on the name. I also am ashamed to say I am totally addicted to crackberry!!

TechMom

Ok. I get it now. First, the "storm" of the rush at the store to get the phone. Then the "storm" of controversy by blackberry faithful over how well it works. Now the "storm" of bloggers wanting the update. I think they nailed it on the name. I also am ashamed to say I am totally addicted to crackberry!!

TechMom

Ok. I get it now. First, the "storm" of the rush at the store to get the phone. Then the "storm" of controversy by blackberry faithful over how well it works. Now the "storm" of bloggers wanting the update. I think they nailed it on the name. I also am ashamed to say I am totally addicted to crackberry!!

jarvistoma

ok i so i dont get when the real version of the .75 or .76 is coming out and if the "leaked" version is crappy or not because i dont see that much of a difference with the "leaked" version so can anyone answer that?

Crazydude1405

Kevin, I ordered my storm the 21st it shipped out the 2 of december what software u think will b on it?

jeff1974w

I upgraded my phone last wednesday to the lg dare and im sending it back (piece of junk) and vzw in being nice enough to send me the new storm! this is going to be my 1st blackberry device though ive had several windows mobile phones (wm stinks too)!

So, being this will be my first blackberry, i hope i enjoy it, and this site seems to have alot of good info!

I was also wondering if anyone knows of a app for the storm that will work like the G1 and scan barcodes to shop prices?

thanks!

Anonymous

Hey, Nokia N97 is set out to be released in 2009. This smartphone will really blow your mind. Forget the BlackBerry Storm, Apple iPhone and Google G1. Nokia N97 will rule smartphones all around the world.. check out N97 features @ http://smartphone-guru.blogspot.com/2008/12/nokia-n97-ultimate-winner-am...

Anonymous

Hahahaha erm nooooooo it wont, it'll be too expensive

moe-blackberry

Yes, I get the "Fatal Error" message as well!

auburn1975

Ok, no problem with the upgrade but it's not stable as hoped for. Still have "white screen/rebooting" issues with one of the phones occuring, the bug with the bluetooth not functioning and causing a silent connect using "speed dialing", the flipping freezing in place at times, and in phone function recieving a call a delay in connecting for the display to show up interupting the voice ....so no these are not good phones even with this 'FIX'..give me a break. RIM/Verizon needs to get busy...fast.

Someone else said what I am feeling this morning and I quote here so that maybe someone from Verizon or RIM will see it: Who is running RIM and Verizon??? It seems as if two dudes in thier mothers garage are running them. What other companies put out a crappy product and then to get an update you have to scour forums to find the new release of firmware? Unbelievable.

genestorm

hey everybody...i'm running the leaked version of .75 and am having all the same problems as before, namely my phone freezing up when i begin to record a video and requiring me to remove the battery in order to reboot the phone...this is only one of a dozen problems i'm having with this trainreck...is it possible for me to update to the legit .75 OS and if so where do i get the real version?

Anonymous

I have to say, Kevin has to take a little bit of blame for hyping the Storm based on nothing more than a few warm words from RIM. His posts about how awesome typing on the Storm would be turned out just to be a lot of hot air once the device was in people's hands.

I'm all for enthusiasm for a phone and a company, but I think everyone who hyped this thing - RIM, Verizon, Crackberry.com etc. - presented misleading info to the rest of us who wanted to believe.

Drey

Folks need to take a chill pill. Are there issues? Sure there are. Would it be nice if Verizon/RIM gave us some straight answers? Yup. But it does work and I'm 150% sure that once the updates are delivered the Storm will be what it should have been from the start.

Also, for anyone that's having major issues typing, go to options and in the screen/keyboard settings set key rate to fast, tap interval to 100, hover period to 100, and swipe sensitivity to 6. I found that this makes typing quickly in either mode much easier as it seems to compensate a little bit for the lag. Once again, with OS updates I expect this to get even better.

Anonymous

Perhaps the chill pill should have been taken by the people hyping the device before it was launched. I think dumping an unfinished, buggy device on people was pretty shameful and shoddy. It has really dented my faith in RIM and in the credibility of all those who talked up the Storm with their early sneak peaks.

Drey

I'll have to respectfully disagree with you on this point. People who had an opportunity to review pre-release units (some of which were running higher versions of the OS) wrote their reviews based on what they saw and with the assumption that, given RIM's prior history of releasing polished devices, any bugs that they came across would be fixed by release time. In no way could they have anticipated that last minute software glitches and build quality issues (mine has a pinpoint light leak between the end and back keys) would lead to a less than stellar release. To their credit (and certainly Kevin's), most early reviewers clearly stated, in one way or another, that they were projecting their expectations based in part on past experience and that the hype should be taken with a grain of salt.

That being said, I do agree that Verizon and RIM would have been better off by delaying the release a few weeks to finish the OS. If at all possible, they should have pulled the plug on 11/21 and never handed "release-ready" units for reviewers to bash on 11/20 (this alone makes me believe that they had time to push the release back). So, leave the bloggers and tech-writers out of it. Most of them are doing info-hungry consumers a favor and possibly changing near-term purchasing decisions (I would have gotten a Curve had I not found out about the Storm). And anyhow, what have they to gain from hyping a product that they actually think will be crap?

Anonymous

I'm not saying they had anything to gain from hyping it, just that they allowed themselves to be manipulated by RiM and Verizon. The fact of the matter is, the Storm still isn't ready for prime time, and we were told - by people we trust - that typing on this thing was awesome. It isn't, not even close.

RIM was under pressure to release the Storm by the holidays, and they must have known it wasn't ready, so instead of fixing it, they hyped it to high heaven just to garner some buzz. I think that's a breach of trust, and I hope that, in future, early bird reviewers stick to the facts rather than what they hope the device will finally look like.

Drey

How do you suppose they were manipulated? Did RIM/VZW give them units that were faster/better than anything that would ever hit the market, or are you implying that they just believed all the hype? I'm still inclined to believe that RIM/VZW fully intend to get the software to the level it needs to be. Only then will it be fair to fully judge the hardware.

As for typing, some reviewers loved it, and some hated it, but mostly everyone stated that anyone considering buying one should take it for a spin first. I fully admit that I was not enamored with it at first, but after changing the screen responsiveness, tap speed, etc settings and actually using it for a few days have gotten much better at typing on it. Do I still make mistakes? You betcha, but I did on a physical qwerty keyboard of my Q as well. SureType works great though. The only two things holding it back in this department are the 0.65 lag, and the fact that yes, since it's one big button, you have to let the screen come back up fully before hitting the next key. That fraction of a second will effectively limit the typing rate for anyone on the storm unless clickthrough is disabled. (This would be fine since the screen itself is very responsive. In such a mode typing on it would be equivalent to typing on an iPhone in landscape mode, and better since you can actually text and email in landscape mode on the storm, something the apple geniuses have yet to figure out.)

And hyping is pretty much the name of the game in high tech devices. Would you blame Apple for hyping the iWhatever, despite every iWhatever not being perfect from day 1 (or getting progressively worse as appears to be the case with the 3g)?

I wonder if Verizon decided that going ahead with a functioning but imperfect version was better than suffering the bad press in the blogosphere that ATT got due to the Bold delays. It clearly hasn't worked, and will hopefully serve as a lesson. Only time will tell.

Pleasure arguing with you, but it's time to get back to more important things :)

Anonymous

Seems to me that some "Anonymous" folks are talking very bold & brave, bashing the people who spend the time gathering info and sharing it with the rest of us.

I got the phone the day it came out. I got lucky that the Verizon systems went down and many people walked out. I was in and out of the store in about 30-45 minutes. In the week and a half that I've owned the phone I've had very few serious issues.

I would agree that there are a few minor issues and I have no doubt that they will be resolved - but in the meantime I am happy with the purchase. I was most recently on a Pearl and the World Phone prior to that.

Thanks for the info guys!!! It is appreciated by most. All others can choose to stay the hell away...

Anonymous

Well, it's pretty obvious that Clickthrough isn't the incredible typing experience we were led to believe, and I've yet to see an explanation as to why it was described as such by Kevin and others.

kbrosnihan

Just got off the phone with VZW Tech Support. She walked me through updating the Storm software on http://vzw.smithmicro.com/blackberry/ to fix minor browser and accelerometer issues.(.82) She stated that an official update will be available on the 15th. She did not know if it would be OTA or download...

Dcol07

Can somebody tell me what this is all about!?

cecedelnoche

I just received my Storm yesterday. I ordered it before I saw any kind of press (good or bad). I had a 8330 curve - dropped it - cracked the screen and decided that vs. paying assurion $50 to replace it, I would update for $100 (after rebates, etc.).

I was supposed to receive it a week ago but they were out of stock. Verizon did not tell me that when I called but they say they didn't know at the time. Other than the shipping issue - I haven't had any problems with it.

I used the software on the CD that came in the box and did an online update. I got 4.7.0.65 by going that way.

I have since called Verizon tech support twice for how to questions. They were very nice each time. Maybe other callers have just gotten the lemon-people on the phone.

We have been with Verizon for over 8 years and have 4 phones on our account. I have really only met up with a narstie person once. I would suggest hanging up and call back if you get one.

The only bummer part so far is waiting for ringtones and themes to be created for the Storm. It is so new that there is not much out there yet.

Peace

Anonymous

I work for AT&T and did you know that if you download/install handheld software higher than what we support that it can void your warrenty?? Not to mention the fact that it can mess some stuff up in your phone and since we dont have any infomation on the higher software we cant help you out so youll pretty much get told sorry about your bad luck. Some software upgrades WILL help issues with your phone but just check first cause you could end up getting screwed instead.

piston

If your are a true Blackberry user or moderate to heavy e-mailer with attachments etc.. The Storm is not for you. Very unstable, too sensitive, lags (even after OS upgrade). Freezes more now after the upgrade. Camera is a joke - and I could care less about Cell Phone Cameras. I have had my phone since Day 1. I am going back to the curve. I wish the Bold was available on Verizon.