BlackBerry has announced today they are making some changes to the BlackBerry Partner Support Services program (BPSS). BlackBerry partners include anyone from developers to resellers that are involved in the BlackBerry ecosystem. The changes to the program include more options for accessing BlackBerry support representatives and new program levels with new options to enable partners to price their programs more efficiently and have more consistent margins.
The new options come from user feedback and will be very welcome for BlackBerry partners. You can find out more on the new changes and the BPSS program by heading to the Inside BlackBerry for Business Blog.