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Home»BlackBerry Software»News & Rumors, BlackBerry Apps, International News

BlackBerry Protect now available in Europe and the Middle East

by Yousif Abdullah on 20 Mar 2011 10:21 AM
51
 

BlackBerry Protect BlackBerry Protect

When BlackBerry Protect launched as an open beta a few weeks back, the service was limited to BlackBerry users in the Americas only. Now, however, the service was expanded to support Europe as well as the Middle East. This only leaves out BlackBerry users in Asia, but rest assured BlackBerry Protect will arrive there at some point too. And remember, when used consistently and correctly, your BlackBerry smartphone will offer reliable protection... a little bit of extra protection is not bad though, so head over to BlackBerry App World for the download, will you?

More information/download of BlackBerry Protect

Filed Under: News & Rumors, BlackBerry Apps, International News; Tags: BlackBerry Protect
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51 Comments

Posted by VeniceBB Sunday, Mar 20, 2011 430 days ago

Great news, gonna give it a try right away :)

 
 
Posted by Xemnast Sunday, Mar 20, 2011 430 days ago

How lovely... I think its absolutely bloody brilliant that RIM launched an app that is available for users like myself in the Middle East through a medium like Appworld that STILL is NOT available for users like myself in the Middle East. How the f**k are we supposed to go about that? Who comes up with these stupid f**king ideas anyways?

 
 
Posted by geminiboy Monday, Mar 21, 2011 429 days ago

Dear Xemnast, You used the exact words that I was supposed to type. Blackberry users in Middle east don't have the access to Appworld. Then what the hell we have to do to download this application.. What a pity...

 
 
Posted by brenkh Monday, Mar 21, 2011 428 days ago

I also second that...

 
 
Posted by clarehtmx Sunday, Mar 20, 2011 429 days ago

Even though I tested it with no problems through BlackBerry Beta, the version from App World does not work with O2 UK!
Can download and install the application with no problems, but once inside I get ' Your wireless service plan does not include BlackBerry Protect'... it had better do soon for the extortionate £35/mo I pay for my contract!

 
 
Posted by iSuni Sunday, Mar 20, 2011 429 days ago

I have the same problem with O2 UK

 
 
Posted by Auli Sunday, Mar 20, 2011 429 days ago

South east asia as well.

 
 
Posted by khalmarri Sunday, Mar 20, 2011 429 days ago

How come Apple's app store is available everywhere but not Blackberry AppWorld? RIM is going down. A customer who finds an alternative more likely will never wait ever again! It is also supposed to to be in all Middle Eastern countries. Why UAE is not listed?

 
 
Posted by Repo2k Monday, Mar 21, 2011 429 days ago

I'm one that got sick of waiting for RIM to get their act together and moved to a competing device. I'd need to see a HUGE shift in RIM's mindset to go back or even recommend BB as a solution now.

It's been 6 months since Jim Balsillie stood up at Gitex & announced App World was coming to the Middle East, but still nothing.

 
 
Posted by tonizolnai Sunday, Mar 20, 2011 429 days ago

Doesn't work with BES :(

 
 
Posted by Yandar Sunday, Mar 20, 2011 429 days ago

Its not meant too. Its for consumers that are not on a BES. BES is superior to this.

 
 
Posted by haringjuan Sunday, Mar 20, 2011 429 days ago

Lovely!!! What is the use of having a FUEL when the ENGINE itself is NOT WORKING in the CAR? WHAT A GROUNDBREAKING IDEA!!!

 
 
Posted by madasafishuk Sunday, Mar 20, 2011 429 days ago

I've just sent an email to o2 asking what gives them the right to block apps on my simfree handset... well see what they have to say... tbh its the typical shambles i expect now a days from o2...

 
 
Posted by mss-ca Sunday, Mar 20, 2011 429 days ago

I am in Canada and it seems like ALL companies are against users. THERE IS NO REAL democracy in our world. For example, Skype for BlackBerry is not allowed in any network other than Sprint US... so we Canadians and others in North America who are not part of Sprint Network cannot use skype for BlackBerry.

It is funny how the West forced "democracy" on other countries when I don't have democracy here in Canada at the first place.

 
 
Posted by XWolf Sunday, Mar 20, 2011 429 days ago

Is that why there is no Skype for BB in the UK? Because one American company decided that only it's users could have it - that company itself only available on planet America?

 
 
Posted by mss-ca Sunday, Mar 20, 2011 429 days ago

Yes...and that's why people of the world need to work towards OPEN company policies for ALL companies in the world. There are MANY other apps like that... for example,

BlackBoard mobile system to access my University BlackBoard system is ONLY work on Verizon or Sprint (I am not sure which one). But I am in Canada and I cannot use it! Big companies are no better than Gadafi or Saddam Hussein!!

 
 
Posted by funkymothers Monday, Mar 21, 2011 429 days ago

It works fine on my SIM free Torch 9800 on o2 in the U.K.

 
 
Posted by X10tion Sunday, Mar 20, 2011 429 days ago

Can someone please post the .COD files for a 9700 as AppWorld does NOT work in the middle east so there is no way of getting this

 
 
Posted by ayoobshareef@hotmail.com Sunday, Mar 20, 2011 429 days ago

one of the largest Middle East Country (Saudi Arabia) doesnt have access to App World, how the heck am i suppose to download it...

 
 
Posted by nasigorengpete Sunday, Mar 20, 2011 429 days ago

i am on O2 UK and i downloaded this app ok, i backed up my data fine too... this app is excellent!!!

 
 
Posted by khalmarri Sunday, Mar 20, 2011 429 days ago

Maybe it's an indication that App World will be available soon. But, RIM is not being transparent with its customers. We can wait and It's worth the wait but can we be provided with a release date of this and that?
I hate the feeling of waiting!

 
 
Posted by StephenJJones81 Sunday, Mar 20, 2011 429 days ago

Won't work for me!

Vodafone, UK, contract, data plan, 9700, 6.0.0.499

 
 
Posted by jm312 Sunday, Mar 20, 2011 429 days ago

Apparently, the web portal doesnot do any of the tasks for me. I am on orange, using 6.0.0.499. Was able to install and backup data. Seems like 499 is not supported.

Anyone else having this problem.

 
 
Posted by koli.fx Sunday, Mar 20, 2011 429 days ago

I am on Vodafone UK with Storm2 and it works flawlessly for me. All I had to do was disable encryption...

 
 
Posted by XWolf Monday, Mar 21, 2011 429 days ago

Isn't that a bad idea though?

 
 
Posted by crigga84 Sunday, Mar 20, 2011 429 days ago

I got mine from this handy OTA: http://www.anonym.to/?http://bit.ly/fy4g7f

If this is breaking any rules then I'm sorry.

 
 
Posted by X10tion Sunday, Mar 20, 2011 429 days ago

thanks a lot for ur help .. downloaded and works for me .. will try to use remote backup now

 
 
Posted by manchanda Monday, Mar 21, 2011 429 days ago

Thanks for the link... downloaded it, but the program drained my fully charged battery. Torch went from full charge to dead in 3 hours! Either way, Dubai's service provider doesn't allow BB Protect yet.

 
 
Posted by sabisgeek Sunday, Mar 20, 2011 429 days ago

Woww...an app on appworld...for an area that doesn't even HAVE appworld.You can see how big their brains are over at RIM.

 
 
Posted by RezaBerry Sunday, Mar 20, 2011 429 days ago

Yay! Its also available in South Africa by VodaCom-SA :)

 
 
Posted by ajseymour Sunday, Mar 20, 2011 429 days ago

I'm on a 9700 on Orange here in the UK and it says that its not available for my carrier but I was able to get it downloaded for my wife's 8520.

I am currently Beta testing the os6 for blackberry, would this make a difference?

 
 
Posted by ixa Sunday, Mar 20, 2011 429 days ago

In app world for me it said something like "Not available for your country/carrier", so I held down the 'ALT' button and pushed RST. Resets app world, after that it allowed me to download :)

 
 
Posted by StephenJJones81 Sunday, Mar 20, 2011 429 days ago

Worked a treat! Thanks :D

 
 
Posted by fokrab Sunday, Mar 20, 2011 429 days ago

Off topic but now works on the VZ 150mb data plan. Effective today. Thank you VZ

 
 
Posted by ixa Sunday, Mar 20, 2011 429 days ago

Everythings working for me :)

I'm on O2 UK, Bold 9700 OS 6.0.0.499 :)

 
 
Posted by hiradmalla Sunday, Mar 20, 2011 429 days ago

Ironic: except BB all can use Skype
UAE: still no Appworld?

just wondering that BB should not become history in market of Android , IOS and symbian

hdm

 
 
Posted by Gnome Sunday, Mar 20, 2011 429 days ago

I had no problem downloading and installing on my Torch on Vodafone UK. My wife is now using my old 9700 and it wouldn't work on that (also on Vodafone UK). To get round the problem (and this might be a workaround for those of you who can't install App World on your devices) I went to the App World webstore and installed it onto the 9700 through that. I haven't used it before and didn't even realise you could do it. If you connect your Blackberry to your PC via USB then you can install apps straight to your phone from your PC from the webstore. This got around the 'this application is not available for your device or carrier' message I was getting in the on device version of App World. Might be worth a go?

 
 
Posted by giorgoc Sunday, Mar 20, 2011 429 days ago

It doesn't work if you are using BES ... that's sad!

anyway - I am going to install a third-party one ...

thanks!! Let's hope RIM will think of it's BES users also next time :-)

 
 
Posted by daveshiz Sunday, Mar 20, 2011 429 days ago

working flawlessly on bb torch uk orange .486

 
 
Posted by crigga84 Sunday, Mar 20, 2011 429 days ago

Works flawlessly for me too. Tried out all the features (GPS tracking, etc..) and all work great.

 
 
Posted by DXBLouie Sunday, Mar 20, 2011 429 days ago

Downloaded and installed on my 9700 on Etisalat - United Arab Emirates. And got an error saying "The service plan for your BlackBerry device does not support this application. Please contact your service provider for additional information or to update your service plan."

Naturally Etisalat (and DU) had no idea wtf I was talking about

 
 
Posted by manchanda Monday, Mar 21, 2011 428 days ago

haha obviously they wouldn't know. I got the same message, but it also screwed up my etisalat torch. The accelerometer doesn't work anymore, and the battery dies within 3 hours. Any ideas how to fix this? Thanks

 
 
Posted by Jacob.butler Sunday, Mar 20, 2011 429 days ago

I'm on O2 in the UK and it doesn't work for me either. I'm using a Blackberry Torch which I only got within the last week, with latest legit software.

I've even tried turning the mobile signal off and backing up via WiFi and that's not working either

 
 
Posted by madasafishuk Sunday, Mar 20, 2011 429 days ago

Try the ALT+RST that ida mentioned earlier on , it worked for me :)

ixa - top man, it worked a dream :)

 
 
Posted by Jacob.butler Sunday, Mar 20, 2011 429 days ago

I've downloaded and installed it fine.

Logged in using my Blackberry account, but then get the error message 'Your wireless service plan does not include Blackberry Protect'

I've tried doing it over 3G, and also disabling mobile signal and just using Wi-Fi and still no luck

 
 
Posted by ev44 Sunday, Mar 20, 2011 429 days ago

i wonder who GarryG@gmail.com is....

 
 
Posted by woodenpirate Monday, Mar 21, 2011 429 days ago

Same here on O2-UK, been using it in the beta fine and now with the public beta I get the same rubbish about my service plan.

 
 
Posted by Jacob.butler Tuesday, Mar 22, 2011 427 days ago

Hi All,

I've been playing around with this for a bit so thought I'd update you all.

I'm on O2 in the UK and getting the "Your service plan does not support this application" error message.

My account is a number of years old, I've upgraded at least 3 times, and my SIM card is around 18 months old.

I've tried the SIM card in my torch, and also a Blackberry Curve 3G which I got last summer, It didn't work in either.

Tonight I've now tried a brand new, pay as you go SIM card which I had sitting around. Put it into the Curve 3G, and performed a backup using Wi-Fi as there was no credit on it. This is the same phone that wouldn't work this morning with my contract SIM installed, and the same Blackberry ID that wouldn't work this morning.

The issue is definably an O2 issue, it is something to do with the fact it's an old account that has been upgraded to Blackberry. I've contacted O2 and they are refusing to take off the Blackberry service and put it back on. They have given me the number for Blackberry (01753 66 7000) will give them a call in the morning and see where I end up.

 
 
Posted by Jacob.butler Wednesday, Mar 23, 2011 426 days ago

Hi all,

UPDATE and FIX for O2 Customers in the UK.

I was having the "Your service plan does not support this application" problem which many other people have also had.

I've been to an O2 store today and got a new SIM card, hay presto Protect is now working!
called O2 to get new SIM activated, used my mobile, got cut off as new SIM was activated, it was that instant!

Hope getting a new SIM works for other people as well - good luck

 
 
Posted by DXBLouie Saturday, Jun 18, 2011 340 days ago

Supported Countries
All countries except:
Indonesia
South Korea
United Arab Emirates

after being available here (UAE) it seems RIM decided to withdraw support for BB Protect in the UAE
what the hell gives?!

 
 
Posted by urShadow Saturday, Dec 31, 2011 144 days ago

Blackberry Protect is not supported in Saudi Arabia