* FINAL UPDATE: Things are back to normal. RIM Statment to follow.
* Update 1: OK, preliminary word coming in is that it's a partial outage affecting North American carriers: BlackBerry Messenger and things like the web browser and apps that use a data connection. Email seems ok though. And it seems not all carriers and not all subscribers are affected. I sure am though.. was in the middle of making a video on the new crackberry launcher when data quit. lol. *
* Update 2: BlackBerry data is no more. No emails, no web browsing, no BlackBerry messenger for it's North American users. Estimated time for a fix to come through is 3 hrs to a day, yes..a day.
* Update 3: ARRRRRRRRRGGGGGGGGGGGG!!!!!!!! This is SERIOUSLY FRUSTRATING AS ALL HELL.
* Update 4: It seems that upgrading to the newest version of BlackBerry Messenger (blackberry.com/messenger) may help resolve some of the BBM issues. So if you can manage to get it loaded up, you might have some life again. Man this night has been frak'd.
* Update 5: Here is the current Google Search Results for "BlackBerry"... it makes for some additional fun reading to kill the time. Maybe we should all just go to bed now... and hopefully by morning this nightmare will be over. On the silver lining side... we set a new forum record tonight for users online. Yay outage! lol. Bad joke. This sucks. BlackBerry is also the #1 trending topic on twitter tonight! BlackBerry email update below.
Lots of reports have been coming in over the past hour of BlackBerry Messenger service being on the fritz. You'll sometimes get a check mark on a sent message, but not the D or the R signifying that the message has been delivered and read. Some users seem to be unaffected. For others, some of the messages are getting through and others are not (as shown above - Adam received two of the six messages I sent, yet I have yet to receive confirmation of him actually reading them). We're starting to get reports from some people that it's coming back up for them... let's see how this goes. You can follow the forum threads below and use the comments to this post to stay on top of it!
AT&T Email... this should hold pretty true cross carriers:
Valued Customer,
This e-mail is to provide an update to a network problem that MAY affect your Mobile Service.
Trouble Ticket: TT000012693195
Severity: 1-High
Description of Issue: Degradation of RIM Blackberry services
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Dec 22 2009 04:30 PM PST
Symptoms you MAY experience: RIM Blackberry BES/BIS users may be unable to send/receive messages or may have difficulty connecting to the network.
End Time: Unknown
UPDATE: RIM is performing emergency maintenance on the RIM network which is expected to take 6-8 hours. During the maintenance little or no traffic is expected to pass. Next update will be sent after 6 AM.
Technicians are working towards resolution as quickly as possible. We are sorry for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Mobility Enterprise Customer Maintenance Center at 888-334-3787+PIN for more information.
AT&T Mobility -- CONFIDENTIAL & PROPRIETARY
Use pursuant to Company instructions
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CellUnlock.net Dec 22, 2009 at 3:48 pm
T-Mobile & AT&T are affected here in Miami
cenloe Dec 22, 2009 at 5:17 pm
Maybe thats why they keep spewing out the updates. Its been updated again today to version .57.
www.blackberry.com/messenger from your BB browser
tamitam Dec 22, 2009 at 8:32 pm
this is ridiculous...my browser has been down since 1 pm here in Portland...that's 4.5 hours! :(
blacktoothberry Dec 22, 2009 at 9:25 pm
calm down nothing is perfect.take a chill pill .geeeeeeezzzzz
Enraged Medic Dec 22, 2009 at 10:02 pm
Screw being calm! Second outage in less than 2 weeks! We don't pay top dollar to get a second rate service! We're not using pay-to-go on BOOST. Everyone has the right to bitch and complain right now!! GET YOUR $H*T TOGETHR RIM!
bps103 Dec 22, 2009 at 11:41 pm
They are just machines. It's take an imperfect human to maintain them.
mrmjbenn Dec 23, 2009 at 2:08 am
Maybe its a comspiracy, could it be that the machines are finally rising up against us or could it be some foreign country or Al-qaida knocking the system off line. First its our blackberries then next its .... Or perhaps it solar activity and 2012 is coming early.
brandim24 Dec 23, 2009 at 3:27 am
you really need your bb fix don't you!
krys2110 Dec 23, 2009 at 12:17 am
i have to agree we dont pay $25-$40 a month for a blackberry service so that when we need it for personal or business use it doesnt work!! i cant imagine all the business being lost because of peoples outages today.
joshua.worth Dec 22, 2009 at 10:53 pm
mine has been down almost all day no email either nada just good old faithful opera mini and opera mini beta working
Jerry Hildenbrand Dec 23, 2009 at 3:38 am
Just waiting for the page to load. Next time try a mobile site :P
sk8er_tor Dec 22, 2009 at 10:01 pm
Rogers in Toronto has problems with BBM, browser, Facebook, etc. Been having problems since 2pm ET.
3rd party apps like Poynt, Urbanspoon, Flycast, and Dictionary.com are working fine though.
bigcrownvic99 Dec 22, 2009 at 10:34 pm
i'm in arkansas and we are down on the data service with t-mobile bbm,browser,my space,facebook,opera browser none of it is working...and t-mobile said there is no time it will be working eather...so just hurry up and wait...
bigcrownvic99 Dec 22, 2009 at 10:43 pm
i have been having problem with the bis for 2 month's and they just got me back up and then this happen's...the bis just had a cascade failure across the table...see if rim would have listen to me 2 month ago this wouldn't have happen...but they kept telling me it wasn't there server but it was....the BIS HAS PMS ROTFLMFAOOOOOOOOOOOOOO. and like a women we have to wait for it too want to work again...rotflmfaoooooooo
sourkevin Dec 23, 2009 at 3:09 am
slowly getting emails here in LA on ATT
CellUnlock.net Dec 22, 2009 at 3:48 pm
T-Mobile & AT&T are affected here in Miami
gtstang462002 Dec 22, 2009 at 3:49 pm
BBM, Heck I am having BIS data issues on 2 phones.
bigcrownvic99 Dec 22, 2009 at 5:52 pm
yes the bis for t-mobile is out too along with the bbm being out....a rep from t-mobile told me it was out...
Arte Suave Dec 22, 2009 at 3:51 pm
Verizon to Verizon BIS here in Idaho having the problem
fernsprite Dec 22, 2009 at 10:36 pm
Verizon in Michigan is also down
:(
anthonywt75 Dec 22, 2009 at 10:51 pm
sprint BIS is down in Bridgeport, MI too.
cboekhoven Dec 23, 2009 at 1:30 am
Nothing in the GR area... im not even receiving texts now...
bigcrownvic99 Dec 23, 2009 at 2:37 am
sprint bis is also out in missouri too.
mmcapone Dec 22, 2009 at 3:53 pm
Verizon and T-mobile BBM Having trouble here in Philly
BlackberryJazz Dec 22, 2009 at 3:53 pm
BBM working intermittently in Canada on the TELUS network
moyjoy Dec 22, 2009 at 3:53 pm
Verizon---> NYC issues (BES)
ds00#cb Dec 22, 2009 at 3:54 pm
NYC Verizon... No BBM
manofice1 Dec 22, 2009 at 3:54 pm
Sprint has a BIS outage
DC2GSR Dec 22, 2009 at 4:03 pm
i have been getting emails all day
phoneboy101 Dec 22, 2009 at 6:16 pm
We are all, this post refers to a data outage not including email. READ.
Sorry, RIM's outages are making me cranky.
K B Dec 22, 2009 at 8:42 pm
We are NOT all getting email. I am not - for a few hours now. Or PIN, BBM, etc. Only thing working is text.
blacktoothberry Dec 22, 2009 at 9:27 pm
sprint doesn't have any problems its Blackberry
Zookeeper29 Dec 23, 2009 at 3:08 am
Mine went down like everyone else's...
njlx016 Dec 22, 2009 at 3:56 pm
Im on AT&T in the Boston area and BIS is not working for me.
sd.87 Dec 22, 2009 at 3:56 pm
I noticed this last night around 11 pm PST. Just like BlackberryJazz said for Telus, it's working intermittently on Bell too
JRMSTI Dec 22, 2009 at 3:57 pm
NY on verizon no bbm once in a while i receive a message
manofice1 Dec 22, 2009 at 3:59 pm
ETA 2-4 hours
dgordo Dec 22, 2009 at 4:00 pm
Verizon BIS out in chicago.
mringo17 Dec 22, 2009 at 4:01 pm
all data not working on VZW.
Davec1234 Dec 22, 2009 at 4:02 pm
Where is it?
I've been with BB for 6 months and I am fed up.
I would like to see how many outages there have been in 2009.
Thanks
big_time2 Dec 22, 2009 at 4:22 pm
Good point.
joshua.worth Dec 22, 2009 at 7:35 pm
I'm so sick of this it's shear stupidity. The Opera browser still works when it goes down so how about you detach us from your bis servers blackberry (RIM) put us to our own carriers!!!. RIM get your stuff together before we all leave you in the dust!
anthonywt75 Dec 22, 2009 at 10:55 pm
I was wondering why Opera was working .. now I know why Thanks
blacktoothberry Dec 22, 2009 at 9:28 pm
bye
Dafunkhead Dec 22, 2009 at 4:02 pm
It has been a while since I had this sort of issue with BBM...takes me back to the days of the first leaked BBM5...:-/
BeeRad Dec 22, 2009 at 4:05 pm
We just get over this crap and Dieter posts this article at precentral.net:
http://www.precentral.net/what-happens-if-palms-servers-go-down-you-stil...
Talk about adding fuel to the fire. Thanks RIM.
Service is seriously flawed right now in central IL. BIS is whacked out. Only thing I got to work that consumes data was Pandora. All the rest of my data centric apps are useless.
crystinonfire Dec 22, 2009 at 4:03 pm
problems with t-mobile in california. (and berryweather isn't updating)
sourkevin Dec 22, 2009 at 7:59 pm
same with AT&T in Los Angeles. Wasnt able to get google maps to work.... and needed to get somewhere :/ Internet and Email still worked... didnt try bbm
sourkevin Dec 22, 2009 at 9:40 pm
no bbm or emails.... :(
gemni73 Dec 22, 2009 at 9:25 pm
No data in So Cal and I am with Verizon
ciscobear Dec 22, 2009 at 4:04 pm
Affected here in Barbados as well...
Zip92 Dec 22, 2009 at 4:05 pm
on Bell Canada here... just updated/restored my device and no BBM or Browser Service Books available.
BellaCullen Dec 22, 2009 at 7:14 pm
Gah, this is getting ridiculous. Bell service is shite to begin with, this just adds to it.
Zip92 Dec 22, 2009 at 4:05 pm
on Bell Canada here... just updated/restored my device and no BBM or Browser Service Books available.
Gladiator9700 Dec 22, 2009 at 4:05 pm
Too bad I cant use the Blackberry Messenger at the Rockefeller XMas tree in midtown NYC. The busiest place in the world and my messenger isnt working :(
datmamiunv Dec 22, 2009 at 4:06 pm
AT&T BBM & BIS down in NY..getting bbms really late or not at all
FLIP954RR Dec 22, 2009 at 4:07 pm
....
JORDAN#IM Dec 22, 2009 at 4:07 pm
My Blackberry messenger, UberTwitter, Browser, and Beryyweather is not working.
beamolite Dec 22, 2009 at 4:07 pm
No browser, no email, no BBM.
mrm143 Dec 22, 2009 at 4:09 pm
Rhode Island BBM Down Verizon
freshuptownkid Dec 22, 2009 at 4:10 pm
...affecting BBM, browser, etc.
Craqberry Dec 22, 2009 at 4:13 pm
Verizon BBM is down
BoscoBerry24 Dec 22, 2009 at 4:13 pm
...very sporadic emails, apps out and no BBM.
Pilot Prop Dec 22, 2009 at 4:13 pm
Browser working just fine...but ive sent 3 BBMs one to a Telus customer in Canada, and the others to TMO customers in Georgia, none of the msgs will deliver...i gutess bbm down in Statesboro, GA for AT&T
nayan504 Dec 22, 2009 at 4:13 pm
the new bbm sucks...since the .56 update my bbm uninstalled itself randomly which is annoying and now this
bradwellman Dec 22, 2009 at 4:14 pm
BBM is all goofed up on my Verizon Wireless BB Tour too
miller7796 Dec 22, 2009 at 4:14 pm
Remind me again why I pay for a service that goes down each week...
Nicketmaster Dec 22, 2009 at 4:16 pm
Verizon in NC, almost no data. I got an email, and point took a while but it got movie listings. Nothing else is working.
Xopher Dec 22, 2009 at 4:17 pm
Same here - BIS and BBM down.
JordanTheTelusGuy Dec 22, 2009 at 4:17 pm
Telus Mobility - Toronto
Rogers Wireless - Toronto regions are out
folding Dec 22, 2009 at 9:54 pm
Are you saying Telus is working?
bbcicamica Dec 22, 2009 at 4:19 pm
I have noticed the same on Rogers. I started to worry about my new 9700.
kthrashe Dec 22, 2009 at 4:19 pm
Our BB messenger has been down herein San Diego for past 2 hours
lepoo Dec 22, 2009 at 4:20 pm
Yup, BIS issues here in Canada on Rogers and Bell. Some messages are squeeking through (although most aren't), but no D or R on the messages that do.
HollyDolly Dec 22, 2009 at 4:20 pm
I've had the issue with the "D" and "R" not showing up on BBM .56 since last week (in CA), yet my friends seem to get my messages (in NY) and when they write, I get their messages. Weird. Fas as I know, BIS is ok today and BBM...well, I sent something this a.m. and it went through.
DVNO Dec 22, 2009 at 4:21 pm
email seems to be a little delayed (reminds me of why i got rid of my mytouch!!) other than that browser, bbms, and everything else working fine in chicago.
kyleresq Dec 22, 2009 at 4:21 pm
BBM down in Atlanta on Tmobile. Can't get Facebook updates or Twitter updates. SMS seems to be working. Should we budget for an outage a week now?
wgflax Dec 22, 2009 at 4:21 pm
Same problems here too in the Caribbean on Bmobile Trinidad.
shaleem Dec 22, 2009 at 4:21 pm
BBM is down in Chicago with AT&T. I think email is down too. Twice in a matter of days. Anyone have any idea what the problem really is?
Davec1234 Dec 22, 2009 at 4:24 pm
RIM is arrogant and complacent.
malicefox Dec 22, 2009 at 4:22 pm
Boo... I want my messages damnit
dadymon Dec 22, 2009 at 4:23 pm
Bummer!
gthmcty1 Dec 22, 2009 at 4:26 pm
On T-mobile and we are down
Houston.Kris Dec 22, 2009 at 4:27 pm
Oh Brother! Its down in Minneapolis/St.paul as well. Just when im in an important chat, the BB goes on the down and out!
shaqelie Dec 22, 2009 at 4:28 pm
Same problmes, every other bbm or none at all, browser also dosent work
spasmonaut Dec 22, 2009 at 4:29 pm
Was trying to play with PIN messages and couldn't figure out why they were stalling, and especially why I wasn't getting them. I'm on T-Mobile in PA, FWIW.
MRCUR Dec 22, 2009 at 4:29 pm
I just switched back to BlackBerry after having a 3GS since launch. In the two months I've had my 9700, it seems like every other week RIM is having some kind of outage. This is really getting annoying...
leafs123 Dec 22, 2009 at 4:30 pm
bbm down on telus, emails and browsing working fine
shaleem Dec 22, 2009 at 4:30 pm
Email is working.
BeeRad Dec 22, 2009 at 4:30 pm
Ridiculous. I might be taking my Storm 2 back to the store. RIM isn't exactly giving me warm and fuzzy feelings anymore with this crap.
xDAKx Dec 22, 2009 at 4:32 pm
T-Mobile in the Phoenix, Arizona area is dead as well, I'm barely able to get data to load, and PIN/BBM messages are not sending.
phxwebguy Dec 22, 2009 at 4:34 pm
Sprint in Arizona down as well. Suckage...
tight_grip Dec 22, 2009 at 4:35 pm
i wont be to hard on RIM
but damnnn...i was wondering what was up with my Beejive...usually i sign on with the quickness
MRCUR Dec 22, 2009 at 4:37 pm
This seems to happen all the time anymore!
krssosic Dec 22, 2009 at 4:49 pm
This is only the second outage that has affected me in the year of 2009. I've been a BB user for about 3-4 years now. A lot of the outages sometimes have to do with the carrier, not RIM. Hell, the majority of my friends are T-MOBILE users and they are always in an outage, again not RIM related but rather carrier related.
Aesthetics45 Dec 22, 2009 at 4:35 pm
Iam in the greater Seattle area. Sadface
tarund Dec 22, 2009 at 4:37 pm
Network: AT&T
Location: Boston, MA
BBM Status: Not functioning
BIS Status: Not functioning
BIS Email: Functioning with delay
This better get fixed and not happen again, or else, I will leave the BlackBerry platform! ... ok, maybe.
bvle1104 Dec 22, 2009 at 4:38 pm
Right before the xmas!!! Just great!
ceepee Dec 22, 2009 at 4:38 pm
On Tmo if u unclick ur "mobile network" and just keep "wifi" checked at least ur browswer will work, if u use it thru UMA.
es_bih Dec 22, 2009 at 4:39 pm
This is getting retarded... up to 5 outages in less than two months...
dillacom Dec 22, 2009 at 4:40 pm
Wyoming issues here, yes we have cellphones in Wyoming. VZW
big_time2 Dec 22, 2009 at 4:53 pm
Haha
Loony2nz Dec 22, 2009 at 5:22 pm
thanks for that
cyclist21 Dec 22, 2009 at 4:40 pm
maybe it's because Verizon pushed BING out to everyone and raised their ETF charges...
mkurz12 Dec 22, 2009 at 4:41 pm
It seems to be on and off.
BBM, Twitter, Facebook and general browsing seem to be hit or miss here.
slaming Dec 22, 2009 at 4:41 pm
seem to be getting a bit of that on orange uk but its mainly them not updating the r and d but i normally get a tiny bit of lag with that some time
krssosic Dec 22, 2009 at 4:44 pm
My BBM is down, emails are starting to come through now I think but that wasn't working earlier either.
greybush Dec 22, 2009 at 4:44 pm
Totally down. So bunk I was in the middle of putting the 230 OS on my stepdads tour right will this happened. Good times trying to resend host tables 60 times and 100 battery pulls trying to get browser and bbm back. Hi five, huge thumbs up.
username0001 Dec 22, 2009 at 4:45 pm
Cannot use bbm or receive any email other than ones going to straight to my bb email address. (gmail not working)
cbresciani Dec 22, 2009 at 4:46 pm
Verizon is definitely having issues!
A£aric Dec 22, 2009 at 4:48 pm
... also down and out (mostly).
Receiving email, and can use the browser (hit and miss). But Messaging apps are down for the count (BBM, Yahoo, MSN), as are SocialScope, Viigo, Facebook. Pretty well all "data" apps.
Catbabe Dec 22, 2009 at 4:48 pm
I'm in LA, carrier:Verizon and I'm down along with all my friends.. =( So annoying!
wrrecked Dec 22, 2009 at 4:48 pm
Out in Southern California. :[
Papagrande1121 Dec 22, 2009 at 4:48 pm
Facebook, app world, and BBM not working on BB Storm 2 in Tempe, Arizona (Verizon) however AP news is working and so is Poynt weird
sk1zle Dec 22, 2009 at 4:49 pm
tmobile and in the Boston/NH area, nothings working :(
smokinghat Dec 22, 2009 at 4:50 pm
http://notgayguide.blogspot.com/2009/12/bbm-hell.html
JaeKar99#CB Dec 22, 2009 at 4:50 pm
BBM useles in Southern Idaho. Good thing I don't use this phone for business! - HA!
MsBlackberry9630 Dec 22, 2009 at 4:51 pm
Down in NC, been working all day until now :(
RetroKing23 Dec 22, 2009 at 4:53 pm
wtf it was working earlier but is down now...RIM gotta tighten up ASAP
sd.87 Dec 22, 2009 at 4:54 pm
bbm 5.0.0.57 is out
RamRod Dec 22, 2009 at 4:54 pm
I am having browser problems wont connect to the internet but i still receive emails.. T-mobile service
danielhidalgoc Dec 22, 2009 at 4:57 pm
The outage affects all the carriers in all the americas
BBStormUser31 Dec 22, 2009 at 5:00 pm
So yes I am affected by this outage at the moment in Southern CA near LA, but to a bunch of you talking about leaving BB and talking all this crap is retarted, yes it is annoying....very annoying! and yes we wish it wouldnt happen. But guess what get over it. Because you know every single one of you who is talking about leaving and all this junk will be the first to state how awesome BB and RIM is when they come out with awesome stuff (which is way more often than these outages). So come on just chill out and be patient, technology is a crazy and complex thing be glad that we even have the ability and resources to have BBs. Sorry for ranting but geezzzzz. Everything will be ok!
Davec1234 Dec 22, 2009 at 5:03 pm
The roll over and take it mentality is exactly why nothing gets fixed.
In the 6 months I have had a BB this is at least the 6th time for an outage.
If I had a bunch of sheep for clients I wouldn't do anything to address the issues either.
People need to get loud about this to their carrier and RIM. The carrier has no control over RIM but they will get sick of wasting man hours to field complaints, that you can bet on.
BBStormUser31 Dec 22, 2009 at 5:15 pm
^^^^^^
I do agree that it needs fixing and that they need to take it more seriously than then do but what my rant was about was how there are many people who will never be happy, this will get fixed then there will be something else they arent happy about, and also some peoples change in mood its like "oh RIM your the best thanks for the new BBM, then this and they are like "oh RIM you suck why did i choose you, its like come on instead of going back and forth all the time just weigh your options and then choose either BB or something else. Thats all I was really saying. Trust me I def agree that this needs to be adressed and stop happening so much.
mscottfl Dec 22, 2009 at 5:00 pm
while the service may be intermittantly down and I'm not a blackberry basher- I'm really getting tired of seeing the service I pay for go down. Granted- the phone still works and thats the core function of the device- but still its aggrivating as all hell.
BBStormUser31 Dec 22, 2009 at 5:01 pm
I agree, it is very aggrivating and it gets old, but like you said the phone still works. Glad to see someone else find a positive thing out of this instead of 10000% bashing.
dsvc1989 Dec 22, 2009 at 5:01 pm
this sucks. why the hell does something seem to go wrong every couple of days?? my iPhone never gave me this many issues as my BlackBerry has been doing.
NMchileman Dec 22, 2009 at 5:04 pm
Albuquerque, New Mexico - no BBM, still have Emails, Apps and Web.
brentjwi Dec 22, 2009 at 5:03 pm
Telenav will not connect. I can confirm, though, WiFi messaging and web browsing do function.
tony bag o donuts Dec 22, 2009 at 5:05 pm
All of his BBM contacts killed their servers :)
BBM not working...email is sporadic....
Verizon in PA here.
stephyv1 Dec 22, 2009 at 5:05 pm
everything is all messed on tmobile in NYC...my uber twitter is messed up my beejive facebook,my bbm, email is soooo screwed up its not even funny
tsanders27 Dec 22, 2009 at 5:06 pm
tmobile and verizon KS is affected as well
tj_elward Dec 22, 2009 at 5:08 pm
i'm on vzw
delayed email (sending or atleast trying to upload a picture during this process) bbm checks but i was getting people to send me messages kind of (one vzw the other tmo) asking me why i wasn't responding and my browser seems to work fine (espn and others)....but yeah this is annoying
joeproblems Dec 22, 2009 at 5:10 pm
after two days of trying to revive my 9630 from a white screen "reload software: 552" message without doing a complete wipe, i finally gave up a little while ago and reloaded the OS. I called verizon to have them push my service packages being that my browser, app world, bbm, etc, are not loaded on my phone and the lady at verizon tells me there is an "outage on the blackberry servers and they haven't been given a estimated time as to when it will be back up." MY LUCK!
Dafunkhead Dec 22, 2009 at 5:11 pm
whats going on?
Josey.Wales Dec 22, 2009 at 5:13 pm
No BBM or browser for at least an hour, e-mail working though. I agree this is starting to get inconvenient. I was trying to update my phone's OS during the last BIS outage and couldn't for the life of me figure out why I couldn't get my e-mail set up.
iAndrew27 Dec 22, 2009 at 5:15 pm
why is it that all of a sudden BIS is having problems with these things. i hope they fix all of this because nearly all of my apps are down and all my IM apps are down and i use those apps all the time. to BIS or who ever owns the service, "Get To Work!!!"
iLovemy_bb Dec 22, 2009 at 5:15 pm
All apps that use data are being compromised.
dinonewt Dec 22, 2009 at 5:16 pm
I'm on a BES server, which is working fine for the emails, but BBM, google talk, and web browser are not working.
asin Dec 22, 2009 at 5:18 pm
Email, Web & Apps working fine.
BBM not up yet.
Loony2nz Dec 22, 2009 at 5:19 pm
everything else is up and running @ 2:20pm PST
tj_elward Dec 22, 2009 at 5:19 pm
yeah there is bbm 5.0.0.57 and i just tried to download it but i'm stuck...at like 5%.....
BBStormUser31 Dec 22, 2009 at 5:21 pm
when did .57 become available? I thought .56 was the latest?
tj_elward Dec 22, 2009 at 5:26 pm
i'm guessing sometime earlier today
goto
www.blackberry.com/messenger
cause yeah last night on appworld is when i got .56 and then all this stuff started hhappening and i thought it was me...haha but yeah its delayed download...
BBStormUser31 Dec 22, 2009 at 5:31 pm
I just went there like 5 minutes ago and noticed, thats crazy how quickly .55 went to .56 then to .57.
MIZ_D Dec 22, 2009 at 5:19 pm
Yep, I am having problems too in So Cali. Contacts are not getting my messages and some of their display pictures are blank :( hope this gets fixed quick.
RFCanada Dec 22, 2009 at 5:28 pm
BBM down on the MTS Mobility Network in Manitoba, Canada.
But then again MTS is a neutered network anyway. ;-)
mrsblish Dec 22, 2009 at 5:25 pm
I have not been using BBM so I can't report about that. However, on my browser crackberry hasn't been able to pull up for about 2 hours and is just beginning to work again only it is going extremely slow. I can pull up other sites just fine.
cae2685 Dec 22, 2009 at 5:31 pm
VZW in upstate NY... No BBM but BB Browser and Bolt seem unaffected.
Devil Dec 22, 2009 at 5:31 pm
I'm in the Philippines on the SMART network. My BBM has been acting up since yesterday (almost 24 hours ago)
rla251 Dec 22, 2009 at 5:33 pm
Down if Northern California AT&T has been for about 2 1/2 hours :(
jpres Dec 22, 2009 at 5:33 pm
My browser and BOLT not working in San Diego..........
2:30pm PDT
jpres Dec 22, 2009 at 5:34 pm
oops PST
Shoes18 Dec 22, 2009 at 5:34 pm
BBM Cali...down.....ugh!
Shoes18 Dec 22, 2009 at 5:34 pm
T-Mobile
missleslie09 Dec 22, 2009 at 5:36 pm
I've been having problems since last night with bbm and now my browser isnt working either!!!
v17 Dec 22, 2009 at 5:37 pm
if this happens a few more times I'm jumping ship...hopefully Android/Google come out with a decent phone (the nexus one looks a bit flimsy)
kermalou Dec 22, 2009 at 5:38 pm
All data services except for email is down and out.
smoothwis Dec 22, 2009 at 5:39 pm
bis acting up and no bbm
Ruskastud Dec 22, 2009 at 5:40 pm
Down in KC on TMO. Still getting email, just nothing else (browser, SocialScope, etc).
alysia.1989 Dec 22, 2009 at 5:46 pm
BBM is down for Rogers and Bell that I know of in British Columbia.. annoying as hell
dejelaja Dec 22, 2009 at 5:47 pm
on verizon - down for at least 2 hrs...
Cap_172R Dec 22, 2009 at 5:47 pm
No BIS in toronto on Rogers... was on the bus, trying to fire up my browser and use BBM... then nothing... thought it was my phone lol. Craackberry to the rescue again.. what a relief!
NoKittyNo Dec 22, 2009 at 9:11 pm
I have been using EDGE since my first BB, and now mythird storm 9530. I was also on the bus (trying to load crackberry actually) on the launcher - but didnt launch. So I went to Opera and that too was laggy (So I ruled out the browser - and even EDGE can run faster than it was). I gave up and listened to music untill I got home.
Glad to know somethings down and its not my phone.
Here here to Crackberry to the rescue!
webmastir Dec 22, 2009 at 5:48 pm
I CAN'T WAIT TO GET RID OF MY CRAPPY AZZ BLACKBERRY!!! MY GOD THIS IS ANNOYING. WE PAY WAYYYY TOO MUCH FREAKING MONEY FOR THIS TO KEEEEP HAPPENING!#$!#!@$%%!@$!@%!@%#153
NMchileman Dec 22, 2009 at 7:00 pm
Decaf, friend. Decaf.
bigcrownvic99 Dec 22, 2009 at 5:49 pm
i'm on t-mobile and my bbm is out and my net is in and out.. and from what t-mobile said today the blackberry internet service is still out...the e-mail is out also...
nkauchak Dec 22, 2009 at 5:49 pm
I'm on AT&T on the East Coast - resent service books (twice), registered on the network, battery pulls; no bbms, no PIN messages, no web browser, nothing but voice and SMS.
RIM is on the naughty list this year....
strods Dec 22, 2009 at 5:50 pm
In panama city PANAMA, BBM is out on all 4 carriers (claro, Digicel, Movistar and cable and wireless).
Cyrilmak Dec 22, 2009 at 5:50 pm
LOL This explains why I can't view FaceBook via the app.
eje11 Dec 22, 2009 at 5:51 pm
My BBM hasn't been working for a good 3 hours now. Ubertwitter, BOLT & E-mail seem unaffected though. 2:50pm
alysia.1989 Dec 22, 2009 at 5:55 pm
Rogers and Bell is down for bbm in BC
bigcrownvic99 Dec 22, 2009 at 5:58 pm
ok here in arkansas usa the internet is in and out and bbm is just not working....t-mobile said it was out and they didn't know when it would be back up....that just suck's.
MobiJew Dec 22, 2009 at 6:02 pm
BBM is down, but not BIS
tbbrew Dec 22, 2009 at 6:04 pm
My wife and I were affected by the problem all the way over here and Japan.
What is funny is that she is a newbie and is learning something new everyday. Yesterdays lesson: The importance of the battery pull :)
strods Dec 22, 2009 at 6:07 pm
no bbm in panama city panama with any of the carriers.
katiepea Dec 22, 2009 at 6:09 pm
seems to be a weekly event anymore, real business like RIM
mike340t Dec 22, 2009 at 6:09 pm
Seems to be affecting any Blackberry made data apps I have (IE Facebook, AIM).. None of my Blackberry data apps work, but browser is fine and NON-Blackberry apps like TwiXtreme is working fine.. .. most weird.. Do All Blackberry Apps work off their own server?
stabledepiphany Dec 22, 2009 at 6:09 pm
definitely down in Boston on verizon. :-( saddness!!!!
mr_gill Dec 22, 2009 at 6:12 pm
BBM and all data apps are working fine on T-Mobile UK (London)
justcallmeSHA Dec 22, 2009 at 6:14 pm
I am die hard Blackberry Lover, but I have had enough.....I work for VZW and half of my coworkers have already defected over....I never thought I would ever condsider leaving but I am just unhappy about too many things, the frequent outages, dumb trackball on my Tour, which isnt working so I am using my old Curve, the slow browser.....the list goes on, the only thing that was kinda keeping me was BBM, but now that doesnt work half the time. Sigh....I even considered doing both an Android and BB, but its just not worth it...So, I have a upgrade and an open line and as soon as I see what other phones come out for VZW with the Android OS, I am gonna make my decision and be out. I will miss my BB, but I think I will be happier overall.
Davec1234 Dec 22, 2009 at 6:21 pm
6 months with BB and I am done.
The bright spot is hopefully in 6 months a newer Android will be available on Sprint.
vermonde Dec 22, 2009 at 6:15 pm
BLACKBERRY SERVICE DOWN ON ALL CARRIERS IN BERMUDA CELLULARONE, M3, DIGICEL
nulldog Dec 22, 2009 at 6:20 pm
It may be more than just BBM that down.
Internet is also offline for me here in Toronto
mwysoczanski@yahoo.com Dec 22, 2009 at 6:20 pm
who cares where these problems are....everyone keeps repeating themselves....just fix it!!!!!!! lol
Marcjcd Dec 22, 2009 at 6:21 pm
Funny that we can all download the lastest update from the app store but we cant even use it LOL Down all day here in NYC on ATT
Gundem Dec 22, 2009 at 6:24 pm
Yup...been down all day. I
darata12 Dec 22, 2009 at 6:29 pm
Been having issues since 10AM in norcal on AT&T
KnappyRootz Dec 22, 2009 at 6:30 pm
Far too many issues with service outages recently (e-mail, internet, bbm). I'm sure our carrier's aren't to blame for this but I do agree with others; we pay far too much monthly for issues that seem to be occurring more and more frequently recently.
While I don't see myself leaving BlackBerry anytime soon, it is very disappointing and I'm sure everyone is beginning to see flaws in RIM's infrastructure more and more.
Becoming tired of hearing excuses for the outages as well. Get to work RIM...FIX THEM.
joelkirzner Dec 22, 2009 at 6:33 pm
I blame the Russians for this mess...
Davec1234 Dec 22, 2009 at 6:35 pm
I sent a link to Bloomberg and other financial sites so they can see what is going on.
Money talks.
Jerry Hildenbrand Dec 22, 2009 at 7:32 pm
Smartest post in whole mess of a thread
Marcange Dec 22, 2009 at 6:35 pm
Bbm is still down for Toronto networks (FIDO, BELL, ROGERS TELUS). Also of note for new download for new bbm i had to keep pausing and resuming it to continue the download. Its currently locked at 2968 k out 3058 k. I am hesitant to install it as even BBM world has been buggy and dont know if this new BBM update will help things at all. So until the matter is resolved i wont upgrade to .57
andy957 Dec 22, 2009 at 6:49 pm
for Rogers, Telus and Bell.
doughboyy Dec 22, 2009 at 6:36 pm
out on Rogers in Vancouver
marsle Dec 22, 2009 at 6:40 pm
Blackberry, Verizon, Los Angeles: My email is also out.
andy957 Dec 22, 2009 at 6:41 pm
Can't connect to web on Rogers, Telus or Bell.
Coach101 Dec 22, 2009 at 6:41 pm
Nothing is perfect, Cable TV goes down, Power goes off, Highways have accidents and BIS goes offline...look on the brightside tax season is only a few months away!
Shawon Dec 22, 2009 at 6:41 pm
Same problem for me here in NYC, on T-Mobile, and a few of my friends have the same, they are on Sprint.
I don't think its anything with the carriers though, just BB servers.
joelkirzner Dec 22, 2009 at 6:45 pm
BlackBerries hit by third major outage - updated 05:35 pm EST, Tue December 22, 2009
BlackBerry users this afternoon have reported another outage affecting the smartphone platform's BlackBerry Information Service. The failures appear broader than the primarily mail-related delays from just last week and now also affect web browsing, BlackBerry Messenger and third-party apps that use Internet access. RIM has been contacted by Electronista for commentary but hasn't yet had the opportunity to respond.
The issue represents the third such failure within weeks and comes just as RIM is counting on continued strong sales to buffer itself against competition from the iPhone, which may come close to or match BlackBerry sales based on some analyst estimates.
RIM's system has previously drawn criticism for its heavily centralized nature that passes many messages and some other data through its own servers. The technique is key to the BlackBerry's push e-mail delivery but has resulted in numerous outages, particularly for individual users that don't have a BlackBerry Enterprise Server. Most competitors, like Android and iPhone, have service-independent push that usually depends on the using widespread standards like IMAP to deliver mail at near real-time.
marsle Dec 22, 2009 at 6:42 pm
Blackberry, Verizon, Los Angeles: My email is also out.
geekcop Dec 22, 2009 at 6:43 pm
BBM on Big Red has been off line here in the L.A. area since about 11 AM PST. Everything else appears to be OK
asm1974 Dec 22, 2009 at 6:43 pm
I'm new to this and I'm not sure if it's down or if it's me....... help?
geekcop Dec 22, 2009 at 6:45 pm
Nope, not you. This appears to be nationwide and has been a problem most of today
Davec1234 Dec 22, 2009 at 6:45 pm
It's RIM, not you!
I've had it for 6 months and I'm out as soon as I am eligible for upgrade.
ska11153 Dec 22, 2009 at 6:44 pm
BBM,Data,Browsing AND Email is all down for me here in Philadelphia on Sprint
macks1974 Dec 22, 2009 at 6:44 pm
I have no connectivity to anything now. Started acting up a few hours with BBM as reported, and now I can't even load Google in the browser.
xjhrndz Dec 22, 2009 at 6:45 pm
-8900
-browser down
-ubertwitter down
-bbm down
-orange light keeps blinking
...im gonna die
Perezan Dec 22, 2009 at 6:46 pm
Sprint is affected here in PR
marsle Dec 22, 2009 at 6:46 pm
Verizon Los Angeles: Nothing including email works.
Special_Opps Dec 22, 2009 at 6:47 pm
my phone has been randomly rebooting, so i decided to wipe, reinstall os, now the bis is down. i picked the perfect time to fix my phone. no service books, hosting, browser. awesome
lvivoni Dec 22, 2009 at 6:49 pm
Puerto Rico still with no service. Sprint 7:49PM
squane123#cb Dec 22, 2009 at 6:50 pm
Just replaced my Storm due to camera failure. Got home and used desktop manager to retore old info onto new phone. Tried to log into my app world and failed. Tried to download BBM, and failed. Tried to log onto the internet, Failed....Failed Failed Failed... Now I have nothing to do except tel my story. Booooo.... Oh and to make things worse now everyone is texting me "Why are you ignoring me"... What the heck is going on?
sancho123 Dec 22, 2009 at 6:50 pm
YES!!!!!!! :( i was dying at work without bbm and internet. I called verizon and yes they confirmed it. over 50 percent of blackberries are down
eBud Dec 22, 2009 at 6:51 pm
BBM. (Rats) AT&T, near Tupelo, MS...
MRCLrider Dec 22, 2009 at 6:55 pm
Been out here in the Cincinnati/Dayton Ohio area now for a few hours that I have noticed.
MRCLrider Dec 22, 2009 at 6:58 pm
I don't know why exactly but App World is working and I'm downloading BBM .57 right now..weird, I guess it doesn't run on BIS.
diegonei Dec 22, 2009 at 6:55 pm
The service is very bad right now. I managed to get email but not send any tonight. BBM simply not working.
sweetjen83 Dec 22, 2009 at 6:55 pm
BBM down in NYC, email is pretty slow and even blackberry App world won't work for me :(
Oh RIM, you got us crackberry addicts going crazy! we should get something free besides an updated BBM with unnoticeable changes.
Davec1234 Dec 22, 2009 at 6:58 pm
Why not? The phone upgrades are incremental at best.
peterm19087 Dec 22, 2009 at 6:56 pm
Just got my NEW 9700 yesterday, and am already having issues. GPS doesn't acquire quickly, and now it takes forever for google maps to acquire location, etc., etc., etc.
Now with the news of the outage, would this effect the mapping of google, and any gps issues? I'm a little bummed out by this, since my 8900 worked like a charm, and was looking for the 3g speed upgrade really...
Thanks in advance guys...
Pete
cbresciani Dec 22, 2009 at 7:01 pm
If the outage is effecting the internet connection as it is in some places, then yes google maps will not work either.
peterm19087 Dec 22, 2009 at 7:09 pm
It least you made me feel a LITTLE better, I was ready to go back to my 8900, and say "the heck" with 3G BB... I also use the MT3G for secondary line, and it's LIGHTNING fast compared to my 8900, & 9700...
I'll wait it out until tomorrow to see if it gets better, other wise BB lost another customer to Android...Nexus One, here I come...
I've been using BB for 10 years now, and it's the first time, I'm looking elsewhere, BUT NEVER iPhone...
Thanks again...
cracklj Dec 22, 2009 at 6:57 pm
Having the same problems as most others with BBM on ATT
Ruskastud Dec 22, 2009 at 6:59 pm
People are really jumping ship cause of a BBM outage??
I don't even use BBM and don't know anyone else with a BB that does. Seems just like SMS to me, and at least everyone has SMS, not tied to BB.
Please enlighten me if I've missed something, but my BB does a lot cooler stuff than IM.... Definitely not a reason to abandon BB......
Davec1234 Dec 22, 2009 at 7:04 pm
It's more than BBM.
sk8er_tor Dec 22, 2009 at 9:16 pm
BBM is great but I agree with you. Big f-ing deal if it's down for a few hours. Obviously they're trying to launch something new and it didn't go as planned. If RIM didn't do any upgrades, people will whine and complain and when RIM works on an upgrade and has a problem, people whine and complain. Some people just don't understand how complicated this type of implimentation really is.
jason32774 Dec 22, 2009 at 7:00 pm
My Data is down. BlackBerry is just a phone now.
SueyChoy Dec 22, 2009 at 7:02 pm
Not Recieving any msgs here.. either
BellaCullen Dec 22, 2009 at 7:13 pm
Bell is out too, I was hoping someone else in Alberta had it too. Didn't want to be the only one losing it.
4lilprinces Dec 22, 2009 at 7:04 pm
BBM, browser, email, google talk all down. Started at about 11:00AM PST and still SOL at 4:00PM PST. Texting works. Woo hoo?
asin Dec 22, 2009 at 7:11 pm
I'm in LA also with VZW and my email and apps are fine. Just BBM is not working.
BellaCullen Dec 22, 2009 at 7:05 pm
I honestly thought I was losing my mind!!! I have been down for about 3 hours, I'm with Bell Mobility and there is serious outages here. You can take my browser, you can take my MSN, but don't take my BBM :(
This is the second time in how many days?
Gah, I hope it's fixed soon.
krssosic Dec 22, 2009 at 7:06 pm
not sure if this is relevant but one of my followers on tumblr is having mobile issues also...
"I have samsung. and Globe Telecom (Philippines) And I search on Twitter that they’re having problems with the same company."
she doesn't have a BB and is unable to send texts....maybe this is bigger than just RIM. I've noticed a few other strange things, FB is being extremely gay/straight(as to not offend anyone) even though that's nothing new. I also notice when signing onto aim from a pc that I only had 3 buddies online, all of which were using pcs at the moment...I'm going to keep on researching this. (I'm such a geek!)
andy957 Dec 22, 2009 at 7:08 pm
I'm also noticing Twitter not updating.
urwelcome2menow Dec 22, 2009 at 7:07 pm
I am using Sprint and can make calls and send texts. Can't connect to anything else.
deputyjones Dec 22, 2009 at 7:08 pm
The whole BIS is down for me. No email, bbm or internet.
deputyjones Dec 22, 2009 at 7:10 pm
and BTW this shit is really pissing me off.
Mistik Dec 22, 2009 at 7:10 pm
BBM is having issues on sprint in Colorado, but its working fine here in Europe (Netherlands)..
aren't some responses a bit over the top? Yeah its down, yeah that sucks, but there are worse happening in the world.
It will be up in a few hours.
Davec1234 Dec 22, 2009 at 7:14 pm
How about I promise to deliver groceries to your door everyday and then only show up 5 out of 7 days and then I bill you for 7 days. Is that ok with you?
MRCLrider Dec 22, 2009 at 7:16 pm
Damn that is a very good point!!
Davec1234 Dec 22, 2009 at 7:18 pm
Thanks.
I can't believe the number of mindless sheep on here that just grin ans bear it. Mind blowing!
Mistik Dec 23, 2009 at 5:15 am
Food is first a need and email/bis aint..Your not going to die when its down for a few hours. FYI I would go to the grocerie store and get the groceries and not pay for the days I wasn't getting it. Or in this case go to a pc and read ur email ffs
But you missed my point. Yeah it sucks, but its not the end of the world. Computer systems have errors and network failures. that will never stop. I guess your the type of person that just looks for something to freak out about. The same type of person I get on the phone on a day like this that starts yelling when I tell them their plane is not flying due to severe snow, that the airport is closed and that then demands us to set up a private jet and otherwise threatens to sue me. (I work for KLM royal dutch airlines fyi)
I seriously wonder who is the mindless sheep.
My girls lives 10000 miles away and our BB is our life line. We just accept and move on
e-cat Dec 22, 2009 at 7:14 pm
Thank you so much to this site for making me feel better.
I thought I messed up my phone..relieved to hear that its an outage and I'm not the only one experiencing this.. Bell mobility is affected.. Almost went to a store to get a new one!! Best site..
Thanks..
600bandit Dec 22, 2009 at 7:16 pm
been getting it for a couple of days contact sends a message and as soon as i reply i get a contact is unreachable message, and nothing else and find out messages get delivered bout 4 hours later with no tick, d or r showing, so fking frustrating
Special_Opps Dec 22, 2009 at 7:17 pm
my phone has been randomly rebooting, so i decided to wipe, reinstall os, now the bis is down. i picked the perfect time to fix my phone. no service books, hosting, browser. awe
LReid2 Dec 22, 2009 at 7:18 pm
My BBM was working this morning but hasn't been for a few hours. My BFF in NJ also said hers isn't working. We both have Sprint.
Meandevl Dec 22, 2009 at 7:19 pm
Sprint BES Service seems to be not responding as well!
justcallmeSHA Dec 22, 2009 at 7:23 pm
@Ruskastud.....its not just the IM for me....its a combination of many things....email...web...twitter...facebook....all of these things are the main reason I have a BB....and even when it is working, still can be a lil better in some areas...however, I use BBM more than anything else, and now that its not working, I cant reach a lot of contacts due to only having their pin. And I had already made my mind up before today, this just makes it a lil easier to give up my BB
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