BlackBerry Link for Mac and Windows updated with bugfixes

By Bla1ze on 8 May 2013 08:12 pm EDT
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If you've been having some issues with BlackBerry Link for the past few days like I have, you'll want to go ahead and check for updates. A new version is rolling out through the auto update process and new versions have been posted to the BlackBerry Website as well for download. The Mac version gets bumped into 1.1.0.32 while the Windows version will see a jump to 1.1.0.37.

The updates don't really bring a full change log with them as they simply show the same change log as the previous release, so it's a bit hard to say what's been fixed up aside from saying bugfixes. I can note though that BlackBerry Link is no longer hanging for me after several reboots, this was the problem I was seeing the past few days, so there's that. Spot anything else? Drop a note in the comments and let others know.

Download BlackBerry Link for Mac or Windows

84 comments

hazenjonas

Haven't noticed anything else on my Mac yet.

Bla1ze

Close link and reopen it or you know, just download the new version from the site. :)

vgorous

i just downloaded this not knowing it was updated. Reinstalled because this piece of crap cannot mount my internal drive onto my PC.

Daniel Baldassare

Thanks link has been very annoying lately.

Posted via CB10

dreamgreed

My main issue is going you can't combine albums with the link, even if I go in my phone through usb and combine albums together they are still separated on my phone and link. They even have the same album name just different singers) :

Posted via CB10

step07

Yeah I find this very annoying

Posted via CB10

moyjoy

So frustrating. It happened on my iPhone too even when I did combine them in iTunes. I had to ends up making play lists for albums. I can't even begin to think of why this happens. Maybe a glitch in whatever was used to extract the song files after mixing.

Posted via CB10

2 Phonez

You have to change the album artist for all songs on that album to be exactly the same.

dejongj

For albums like that set the Album Artist meta data to various artists for example and it will be fine :)

Posted via CB10

ddlax22

Hopefully I can backup now

Posted via CB10 - FINALLY

Pete The Penguin

With the BBM 'fix' BlackBerry rolled out last week that broke the reload option on Link for some (myself included), it's highly likely this update fixes that.
Not that I know as my Z10 has gone for 'repair' at BlackBerry UK.

Posted via CB10 from my Q10.

ttgapers

To be much to ask of BlackBerry for a changelog huh? Guess we have to figure out what's fixed.

Posted via CB10

BDR529

Agreed, I've found this kind of frustrating for a long time. I don't ever remember a change log for BlackBerry updates.

saxxman

Outlook desktop sync: NO
Reload button works: NO

Nuf said!

Posted via CB10

sebstarr

Does the change log include an update to a new name ie blackBerry broken link? Like blackberry bridge over troubled water? 2 almost useless interfaces.

Posted via CB10

Chullo

Have they put together a real Cocoa team so I don't have to restart my Mac each time they issue an update? Very annoying for a mac user to restart on a non system update.

Posted via CB10

avatsaev

Agreed, this is pretty fucking annoying

bizzyqu

Maybe it wont blue screen my computer any more...

Update: installed this new version blue screens started up again, uninstalled blue screens have stopped.....ugh

Sherif Darwish

I'm really looking forward for this fix.
Link has been getting on my nerves lately.

Can't sync, doesn't see the internal drive of Z10 and takes forever to tell ne if syncing started or failed (which is usually failed).

Posted via CB10

gliveron

Didn't realize that there were any issues...has always work

Posted on CB10 via my Z10

raw_dog

Blaze thanks for the heads up on the update!! I'm hoping that this has fixed the not recognizing Z10 issue of I have had

Posted via CB10

RobC450

I think I found something they fixed in this update. Here's a little story about my recent "adventure".

====
- yesterday-
My Z10 was stolen last week, fortunately I had made a backup a few days before. I bought another Z10 yesterday, restored my backup to it and everything seemed to go very smoothly. Until I tried to save a browser url to the home screen.
The "add to home screen" process appears to go normally, except the icon never appears on the home screen.

-tonight-
It's working!!

I did a factory reset (again), restored my backup again and this time it worked. The only thing that was different was a new (released sometime this afternoon) update to BB Link.

I don't know if re-restoring fixed the problem or updating BB Link before the re-restore fixed it. Although my "gut" feeling is that the BB Link update solved it, because all my "home screen" short-cuts also reappeared (they were missing after the first attempt).
====

It seems like the old version of BB Link wasn't restoring a complete backup properly. Besides the "home screen" problem after the first restore attempt I was also unable to send twitter messages.

It's so nice to have my Z10 working properly again.

Djlatino

Is your space bar broken :P

madkernell

never had any issues with link. updating anyway to see whats new.

rennardd

Hopefully it won't disconnect my wi -fi every time I open Link rendering it completely useless.

Posted via CB10

Rooster99

Outlook sync promised in 2nd update. Now 3rd delivered and still no Outlook sync - and zero communication or acknowledgement of failure to deliver as promised. What a joke.
Fail. Just ... plain ... epic ... fail.
This was part of what sewered RIM. Haven't they learned yet?

- R.

venious

Who promised what?

Z10 via T-Mobile (10.0.10.85)

Thunderbuck

What do you mean "no Outlook sync"? You can export from Outlook (as promised), and this summer there will be another Link update that will perform 2-way sync. What's the problem?

Light_31

I own a Mac and I have an issue with BlackBerry Link recognizing my Z10's media files and videos. Hope fully that's fix with this update.:)

From my Z10 A.K.A knight Rider.

Kessaz

So glad to see this post. BlackBerry Link was driving me bonkers last night. I finally removed it and installed again. It finally recognized my phone and seemed to work from there. I'll have to check for an update though! :)

Posted via CB10

Damiand

The problem I have had since I installed link on my win8 system it crashed after connecting my Z10 for more that 2 minutes. This is the only think and only time my win8 system crashes.

Posted via CB10

hamzasalam

That used to happen to me as well, check your drivers manager screen for a BlackBerry driver with a! next to it and delete it, that worked for me

Posted via CB10

Tecstar

Exact same problem here. I'm on Windows 7 64bits.

hamzasalam

Still can't back up or load my iTunes music library :(

Posted via CB10

zackartoria

Thanks~Prepare BB link for my Q10. My Q10 will be delivered to me in 4 days.

dv8one

I too have been having issues with 1) link detecting my Z10 2) not able to do a full device backup
Yes these problems are annoying and the forums seem to be full of users having the same issues. I will never give up on BlackBerry but am also tiring of their poor communication with us, much of the time I rely on CB to give the the straight skinny!

Posted via CB10

Jeandry Brito

Any Official Os update yet?¿¿¡¿¡¿¡¿¿?!?!?!?!??!?!?!

Posted via CB10 on Z10

Aplus23

How do you save a url as a Web link to the home screen. That's a useful little tip that would be greatly appreciated

Posted via CB10

ddlax22

When you are on a Web page in the browser you then hit the overflow button(three dots) and select add to home screen!

Posted via CB10 - FINALLY

thecsman

One wonders what makes it so difficult and painfully slow for a software package to sync your music. Is this because of security in transferring the files? Who knows...

Tornado99

Regarding slow music syncing, I had this soon after I got the z10 2 months ago. Solution seemed to be to turn off device and or SD card encryption in the security settings. This got my 14gb music library sync in only tens of minutes instead of 11+ hours.
Once sync'd, I could re enable encryption.

Sent via the awesome Zed10 BABY!

fhk100

Ditto that. Worked for me too.

Posted via CB10

IgotsThis

Hmmmmmm link has been fine for me not sure why it's different for other people. As for the reload button, i know some people try to click reload on their z10 that's perfectly fine, some fail to realize that you have to have a bricked z10 in order to use the reload button.

Posted via CB10

skerur

Fantastic. Now when do we get Skype and Shazam.

Posted via CB10

curlin31

I hope it fixes the inconsistencies in syncing album art

Posted via CB10

WreckingBall60

Updated to version 1.1.0.33 not. 37 as noted in the article. Also, now the install update flag is still displayed. What's up?

Posted via CB10

phinphan1

I'm curious to why my system settings do not show blackberry link as an option as it does in the photo that this article is started with. Do I need to download it from blackberry berry world or something?

Posted via CB10

coolpowers

That's only available in 10.1

coolpowers

Would be nice if this stopped the constant hard drive access on OSX. I think it's cataloging album art or something, and there's no way to disable it.

suprmanx7

anyone else experience link not recognizing your itunes/media? Keep saying Blackberry link cant find it. Running on Windows 8

PrimetimeSB

STILL CANT RELOAD DEVICE SOFTWARE !

mapaulo

still can't sign in to blackberry id using link, i click on sign in and nothing happens

TomXcution

I can't install link of new version on my windows7,before it finished,a dos window came up,and then it turned back. I failed to install it.but i don't know why? Can someone help me?THX! By the way , link of fisrt version can be installed on my pc.

Posted via CB10

whitbags

Blimey, and we thought BlackBerry Desktop Software was bad...

Posted via CB10

Have_a_nice_day

"Updated with bugs"? No wonder everybody is experiencing problems. I'll wait for a clean update.

Posted via CB10

sharranw

I'm still reluctant to connect to BlackBerry Link. It gives me so much grief. The phone itself is really awesome, but BlackBerry Link... not so much.

Posted via CB10

Zipper

Thanks for the heads up Bro. Right on it as usual B. :)

Posted via CB10

birdman_36

What the hell is wrong with BlackBerry's software engineering department that they can't get Link right?

Posted via CB10

bmanchi

Whenever I try to update, link tells me that the update failed. :'(

Posted via CB10

jdcfinisher

Finally works for me on my MBP with snow leopard! Previously it filled my hard drive with endless copies. Now if it would only sync with my address book and I photo.

Posted via Z10

feemurk

Just go back to version 1.0 - it works just fine for backup/restore! I don't use it to manage music or sync any media - prefer to do that myself - don't like the way it organizes things (as many have complained about - it really should give you the option to organize how you want)

Posted via CB10

mikepraba

hey buddy, do you have the file? i would like to get a copy of version 1. its not found anywhere.

medic078

Can't speak to mac problems other Than its an apple product ;), link has worked for me but my laptops is still rocking the old reliable windows xp. I don't think there has been a decent windows product since.

Posted via CB10

manonthemoon

This one seems buggier than the first. Keeps saying I need an update on my OS but I already have OS version.

schiri

What a joke this version is.

Now it won't even recognize my device (Z10).

WTH are they doing in Waterloo ??

Pissed.

wetuman

Will not fully install. Gets almost complete, the error message saying it cannot complete the operation. Wasn't tested very well before release - again.

Posted via CB10

ofutur

Still terrible at detecting connected devices apparently

yvpan1

i think this needs to be addressed soon. yeah i'm on the .37 and for some reason it takes a bit longer for the Link to recognise my Z10. but the backup itself (without having counted the initialisation time..) is much faster. on the .33 and earlier my back up takes about 25-35 minutes but with this build, with MORE apps installed and MORE data, it only took 15 mins!

BBRY you're ALMOST there.. ALMOST there. just give a fix to the initialisation program and the Link is good to go!

serversurfer

No automatic upgrade-advice on my windows8-PC.... I´ve installed the v1.1.0.37 but I cant note any changings... Its still impossible to reinstall/reload device-software. My PC crashes and restarts itself two times after installation... Maybe a new and perfected bug-version of a buggy bugversion...:-( Shame!

Publisher1963

I've overcome my BBL 'not recognising Z10' by disabling my anti virus and firewall software temporarily. Not great, I know... but it works. My new update (v.37) keeps failing on install, so I'm still on v.33

Posted via CB10

Thiesi

This update for sure fixed one thing: On Windows 7, the Print To Go drivers can *finally* be installed! I'm pairing my Z10 as well as my PB right now! Yeah!

Crypt1c

Awesome, still can't backup my Z10..

Posted via CB10

Crypt1c

Fixed. Mine wouldn't back up because of six guns.

Posted via CB10

jr29f

Link now does not recognise Z10 or Playbook since update with either wifi or USB. Have reset PC to before update but still no joy. Don't want to do factory reset as might not be able to reload!

Posted via CB10

RedSpdr

i got the Mac version and its terrible, syncing music files is all use it for (i like just selecting the playlists i want) well here it goes: wont copy files, it will copy 1 or files rest failed, when i look in my phone the playlist is not loaded, or files say 0 for time and local media missing i have checked everything from automatic sync to manual and nada. i might have to delete everything and use USB mass media i guess but i dont want to.

hamzasalam

After 2 months I can finally back up for the first time just now!

Since I got my Z10 I always used the same USB port on my Dell laptop, as it had a lightning icon on it (faster charging). BB link worked fine all apart from being able to back up (it was always greyed out)

I just had a thought, what if I change USB port, and it worked, I can back up for the first time ever! Every USB port on the laptop allows me to back up, apart from the USB port with the lightning icon!

Hope this helps someone else! Let me know if this fixes it for anyone:
http://forums.crackberry.com/blackberry-link-f300/backup-data-via-link-7...

the_cigarboy

BlackBerry enough with the crap that most BlackBerry user's most likely will never use, i.e. Box, Dropbox, etc. And Please just fix the Usb Outlook full Sync.

Posted via CB10

PredatorSatan

I can not backup my Q10, I tried everything possible! Starting to regret dropping $700 on this phone, the lack of apps and customization options is getting a bit old also. I love the physical phone but the software needs some work.

Posted via CB10

Rasec Blanca

My link still thinks my Z10 is 10.0. I'm officially on 10.1.0.273 and I'm trying to access files remotely using the new feature. I've un-installed and re-installed link and still none of my folders that I have designated show up. My mac shows up but I just get the spinning circle until it times out. Any ideas?

Thanks.

Lene86

Can someone please help, I've downloaded blackberry link to my mac but when I connect it, it's not being recognized on link