What is BlackBerry Enterprise Server 10 (BES10)?
Enterprise | 88 Comments What is BlackBerry Enterprise Server 10 (BES10)? Those of you familiar with BlackBerry from its early days will be familiar with the BlackBerry Enterprise Server (BES).  The BES was (and still is) made up of multiple services that interact with a company’s email system (Microsoft Exchange, Lotus Domino, or Novell GroupWise), provide secure IP...

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Jul 23, 2014 BlackBerry hosting BES10 Secure Work Space webinar on July 30th
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If you're looking to learn more about BES10 and how Secure Work Space works across BlackBerry, Android and iOS then you'll want to set aside some time on July 30th. BlackBerry is hosting a BES10 Secure Work Space webinar that day from 11:00AM to 12:00PM EST.

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Jul 21, 2014 At one investment firm in NY, privacy concerns are leading many to ask for their BlackBerry back
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Over at CIO today, Tom Kaneshige ran an article titled: Mobile Workers: 'I Want My Blackberry Back' It highlights comments from an IT executive at 'a well-known investment firm in New York City' and the troubles the organization is having with their Bring Your Own Device (BYOD) strategy and MDM solutions that ultimately has employees asking for their corporate BlackBerry back.

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Jul 09, 2014 Monomeros Colombo Venezolanos S.A. upgrades to BlackBerry Enterprise Service 10
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BlackBerry has added another name to their successful BlackBerry EZ Pass migration program. This time around, Monomeros Colombo Venezolanos S.A., a leading supplier of basic and intermediate chemicals for the agricultural and industrial sectors in Colombia, opted to migrate from BlackBerry Enterprise Server 5 to BES10 to manage its fleet of BlackBerry 10 devices.

"BlackBerry has always been synonymous with security and productivity. Choosing BlackBerry Enterprise Service 10 as our mobile communications platform was necessary to answer the growing demands of our business. Our company demands a secure and reliable platform which allows us to access information from virtually anywhere, as well as to answer any requirements in real time from our stakeholders", said Jaime Andres Vera, Automation, Computing and Telecommunications Manager at Grupo Monomeros Colombo Venezolanos. "In addition, BES10 assures that our information is being transmitted in a secure way, and that our mobile workforce is more efficient by using a BlackBerry 10 device that balances personal and corporate use," added Vera.

The momentum for BlackBerry in this area isn't slowing down and with each and every press release issued, it shows the reach of BlackBerry in Enterprise is still the brand globally recognized and synonymous with security and there's no way BlackBerry is going to let that go. You can read on through for the full press release.

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Jun 23, 2014 Aviva iPhones on MobileIron attacked, firm reportedly moves affected devices to BES 10
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Over the past few months there has been a lot of info coming from BlackBerry about how their competitors such as Mobile Iron and Good stack up to that of BES 10 offerings. Back in May, the BlackBerry blog featured an article called 'Good Isn't all that Great, while Iron shows its Rust' and while some may have dismissed the article as BlackBerry simply defending themselves, some news coming out of The Register shows BlackBerry was arguably in the right to highlight the problems within their competitors systems and services.

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May 14, 2014 Mexican conglomerate Grupo Salinas deploys BlackBerry 10 and BES10
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Mexican conglomerate Grupo Salinas deploys BlackBerry 10 and BES10

Mexican electronics/banking/television conglomerate Grupo Salinas has made the jump to BlackBerry 10 and BlackBerry Enterprise Server 10. With 68,000 employees (most of whom are not be getting corporate smartphones, but still, that's a lot) spread across the company and more than US$57 billion in annual revenue, Grupo Salinas represents a big get for BlackBerry.

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May 13, 2014 BlackBerry's President of Enterprise talks about why they're opening up on MDM
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BlackBerry Q10 and Z10

BlackBerry's announcement today that they are opening BB10 to outside MDM platforms came as something of a surprise, so John Sims, President of Global Enterprise Services, took to explaining why BlackBerry is taking this route, and it all comes down to getting more customers who use mobile device management systems other than BES.

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Apr 28, 2014 Government IT contractor SAIC upgrading to BES10
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BES Work Account on a BlackBerry Z10

BlackBerry announced that one of their big customers, the Science Applications International Corporation, has upgraded to BES 10. Their device environment includes iOS and Android devices in addition to BlackBerry. SAIC works in a lot of government-related sectors, including training, logistics, networking, and crisis management. Obviously working in those spheres requires a fair bit of security, which BES 10 provides.

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Apr 10, 2014 Experiencing the BlackBerry Experience: New York
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BlackBerry Experience New york

My first assignment for CrackBerry entailed meeting BlackBerry CEO John Chen, President of Global Enterprise Services, John Sims, and the VP of Global Alliances and Ecosystems, Marty Mallick. Suffice it to say I wasn't expecting to meet these gentlemen let alone be speaking with them.

But before I continue, let me start at the beginning.

BlackBerry Experience: New York was held in the beautiful and historic Gotham Hall at the heart of the city. Just walking there from the subway station one can see Madison Square Garden, the Empire State Building, and Herald Square in the midst of the busy streets and bustling businesses.

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Apr 09, 2014 BlackBerry preparing for BES 5.0 SP4 MR7 rollout
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While much of the BES focus at BlackBerry has been on BES 10 since its release, there's still plenty of working being done on BES 5 and if the new documents posted are any sign, BES 5 admins will have a new maintenance release to roll out soon. The documents for BES 5.0 SP4 MR7 have now been posted to the BlackBerry Enterprise Portal for IBM Domino, Microsoft Exchange and Novell Groupwise. Across the board, the following changes are noted.

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Mar 10, 2014 Itaú Unibanco deploying BlackBerry 10 smartphones along with BlackBerry Enterprise Service 10
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Itaú Unibanco, the largest private bank in Latin America, has now announced they'll be upgrading their more than 7,000 BlackBerry smartphones to BlackBerry 10 smartphones starting initially with 1,000 BlackBerry Q5's. In addition to the device upgrades, they'll also be moving to BlackBerry Enterprise Server 10 for enterprise mobility management, in order to manage and its smartphone environment and protect corporate data.​

"Enterprise mobility is a key technology for us. That is why we selected BlackBerry, which offers the best options for our employees by helping them increase responsiveness, while it maintains security and flexibility for our IT group," said Luis Antonio Rodrigues, Executive Director of Itaú Unibanco.

"Itaú Unibanco was one of the first customers to use the BlackBerry solution in Latin America. We have a long-standing partnership that is based on trust. We are honored to support Itaú Unibanco, which selected BlackBerry for its secure corporate mobility solution," said Wes Nicol, Managing Director of BlackBerry for Latin America.

Needless to say, that's a nice order for BlackBerry and Itaú Unibanco in the fact it gets Itaú Unibanco employees off BlackBerry OS devices and into something more suited for today's mobility needs. If you're looking for the full press release, you'll find it below the break and feel free to discuss more in the forums.

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Feb 21, 2014 BES 10.2 now available - Brings along BlackBerry Web Services for Universal Device Service
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The rumors have been abundant over the last few weeks, and today BES 10.2 is officially available. There are plenty of new features in tow, the highlights of which is Blackberry Web Services (BWS) support for Universal Device Service (UDS). The addition of BWS helps to close the gap between UDS and BlackBerry Device Services.

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Feb 17, 2014 What is BlackBerry Enterprise Server 10 (BES10)?
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Mobile Enterprise 101

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Feb 06, 2014 Join me in welcoming back to the team our enterprise mobile expert, Craig Johnston!
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Craig Johnston

Long time readers of CrackBerry will know the name and voice of Craig Johnston. Going back six years to February 2008, it was Craig Johnston who co-hosted CrackBerry Podcast Episode 001 with me. Craig was active on our podcasts for several years and occasionally would drop a post here on the blogs, imparting his immense knowledge of BlackBerry's history to our CrackBerry audience. Remember, Craig has been in the enterprise mobile space since 1999 and was a user of the original pre-BlackBerry device, the RIM 850.

Over his years working in enterprise mobile, Craig has managed BIG mobile device installations —we're talking over 40,000 users — and today is working as Enterprise Mobile Strategist for NTT Data. When he's not doing that, he's likely working on writing mobile device-related books, of which he's written 13 to date, or playing with wearable tech, his new addiction (he's also a Google Glass Explorer).

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Jan 21, 2014 BlackBerry knocks Knox in its latest blog post, reminding customers Samsung's vaults have faults
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John Sims is BlackBerry's newly-appointed President of Global Enterprise Services, and he's wasting no time in letting customers know why BlackBerry trumps the competition in managing mobile devices in enterprise.

Following up the news that the Pentagon is getting hooked up with 80,000 devices, Sims took to the Inside BlackBerry Business blog and tore into shortcomings of Samsung's KNOX offering, which is trying to make inroads for Samsung into enterprise. 

It's a great write up, which you can read in-full below:

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Dec 19, 2013 BBM used by more than 85 percent of BlackBerry Enterprise Server enabled organizations
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BlackBerry announced today that their popular instant messaging service BBM is used by over 85 percent of organizations on BES running BlackBerry devices. BBM is the top choice for these organizations as it gives them the ability to log, archive and audit BBM messages.It's also totally secure data which can be encrypted end-to-end within the organization. BBM on BlackBerry offers key solutions for users including secure chat, BBM Voice, BBM Video with screen share and even private BBM Channels

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Dec 09, 2013 T-Mobile exclusively begins offering cloud-hosted BES10 Servers
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If you're running a business and looking to make use of BlackBerry Enterprise Service 10 with minimum involvement, T-Mobile might have just rolled out exactly what you're looking for. In a recent email sent out to business customers, T-Mobile unveiled their Hosted Mobility Management Services for legacy BlackBerry, BlackBerry 10, iOS and Android devices that makes use of cloud-hosted BES 10 Servers.

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Dec 03, 2013 BlackBerry announces BES10.2 testing, enhancements and availability
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BES 10.2

It was only yesterday that BlackBerry's new CEO, John Chen, sent an open letter to enterprise customers reminding them that BlackBerry is not letting up on the enterprise front. Less than 24 hours later, BlackBerry Enterprise Service 10.2 improvements have been announced - including some background on the large organizations that have been testing the multi platform EMM (Enterprise Mobility Management). 

The new version of BES10 features some great updates for enterprise users including expanded support for iOS and Android devices as well as a new self-service portal for users that has added features and will help cut down on IT support calls. BlackBerry is working to make things dead simple for end users on BES10 and this update certainly helps things along.

Big companies with the likes of Boeing, Morgan Stanley and Secusmart are all currently testing version 10.2 and are praising it for the enhanced security, lower costs and ease of use. 

“We enable any organization or government agency to manage iOS, Android and BlackBerry devices without compromising security,” said Stephen Bates, Head of the Enterprise Business Unit at BlackBerry. “No other mobile vendor has the same level of trusted and proven security as BlackBerry. We’ve achieved this with an end-to-end multi-platform solution that’s secured at the device, server and network layer. And now BES10 version 10.2 provides even more tools to help manage BYOD environments and achieve cost efficiencies.” 

We had heard bits and pieces of what would be included in the release and we're happy to see such great enhancements now go official. BlackBerry is making it easy for corporations to deploy BES10 and for employees to activate their own devices with little to no effort. 

Check out the full press release below.

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Nov 20, 2013 BES 10.2 Gold Candidate released in beta, official release imminent
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BES 10.2 has been rolling along since the last beta release and it looks like an official release is right around the corner. We're getting word that the Gold Candidate was released to beta testers today so that means a full-on release can't be too far off.

This version contains a few tweaks, fixes and improvements so it's just about ready to hit the streets. 

Check out the full list of updates below. We'll let you know when this one goes official. 

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Oct 16, 2013 KPMG migrates to BES 10 and buys 3500 BlackBerry 10 Smartphones
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KPMG migrates to BES10 and buys 3500 BlackBerry 10 Smartphones

KPMG has announced that they will be purchasing 3,500 BlackBerry 10 smartphones and switching up to BlackBerry Enterprise Server 10 and BlackBerry's Enterprise Mobility Management (EMM) solution. The 3,500 BlackBerry 10 smartphones will go out to their entire mobile fleet in Italy, where the upgrade will occur.

KPMG is one of the world's largest professional services companies. They are also on of the Big Four auditors, alongside Deloitte, Ernst & Young and PricewaterhouseCoopers. 

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Oct 14, 2013 BES 10.2 rolls out in beta with new updates and services
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It appears that BES 10.2 is rolling out to some testers in the beta program. We don't know too many details as far as official dates but we do get a good scope of what's new in the latest release. In addition to the new BES 10.2 bundle, users get updated Android BES10 client and Secure Work Space apps as well.

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Sep 27, 2013 Everything you need to know about BlackBerry Enterprise Server 10
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BlackBerry Enterprise Server (BES) 10.1.1 is Research In Motion’s BlackBerry’s latest version of their enterprise software that provides a single solution for managing and securing BlackBerry PlayBook, BlackBerry 10, iOS, and Android mobile devices.

If you still have older BlackBerry devices running BlackBerry OS seven (7) or older, you will still need to keep and maintain a separate infrastructure of servers as the new BES 10 is only for the devices mentioned above.

BES 10.1.1 is not perfect, and it seems to be a little more complicated to setup than it should be, but it does appear to do what it says it will.  Lets take a look.

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Aug 29, 2013 Documents To Go for BES 10 now available on Android and iOS
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If your work environment is making use of the BlackBerry Secure Work Spaces portion of BlackBerry Enterprise Service 10 and you're using an Android or iOS device, you now have access to Documents To Go through the respective app stores for Android and iOS. If you're not familiar with Documents To Go, it's an app suite created by DataViz that allows editing of native Microsoft Word, Excel & PowerPoint files.

  • Word To Go includes rich formatting features including bold, italics, underline, font color, alignment, bulleted & numbered lists, tables, bookmarks, comments, footnotes, endnotes, track-changes, word count, find & replace, etc.
  • Sheet To Go offers powerful data computation with support for 111 functions, cell, number & sheet formatting, row & column preferences, auto-fit options, freeze panes, sort, cut, copy, paste, undo, redo, charting, etc.
  • Slideshow To Go allows you to effortlessly “flick” through slides, review notes, rehearse timing & make last minute changes to presentations on the go.
  • PDF To Go provides high-fidelity viewing of important reference materials with options for page view, word wrap, auto-rotate, bookmarks, search, select & copy text, and more.
  • Total access with support for attachments, password-protected files and built-in file browser
  • Localized in English, French, Italian, German, Spanish, Portuguese, Brazilian Portuguese, Japanese, Turkish, Russian, Polish, Czech and Arabic and traditional and simplified Chinese

As noted, the apps are specifically for BES 10 users and will not work unless your organization has the necessary back-end BlackBerry Enterprise software, so average consumers have no reason to download this suite. That said though, consumer offerings of the same apps are available for purchase on Android and iOS while they are included for free with every BlackBerry smartphone.

Learn more about Secure Work Spaces and BES 10

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Aug 19, 2013 BlackBerry announces reduced pricing for BlackBerry Enterprise Service 10 CALs
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If you're an Enterprise customer looking to deploy BlackBerry Enterprise Service 10 in your workplace, the pricing for the offerings has just been reduced. As announced on the BlackBerry Blog for Business, effective August 19, BlackBerry Enterprise Service 10 EMM Corporate Annual Client Access Licenses (CALs) will now be $19 MSRP a year, or less than $1.60 per month per device, compared to the $59 pricing previously. 

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Aug 08, 2013 A closer look at BlackBerry Secure Work Space
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BlackBerry’s app sandbox for BES-connected iPhone and Android devices just went live this summer, and as a follow-up to Talk Mobile Security week, we thought it would be worth getting our hands on the solution and trying it out.

For those unfamiliar, Secure Work Spaces provides a container so that iOS and Android users can securely access corporate calendar, contacts, notes, tasks, intranet browser, documents, and e-mail. It manages to access this content behind the firewall without having to set up a VPN. Much like Balance on a BB10 device, you can’t copy enterprise data out of that container and into personal accounts.  IT administrators can remotely manage this space through the same BES console that’s used to handle BlackBerry devices - this includes deploying other apps that have been tweaked with the secure wrapper.

BlackBerry Secure Workspace for Android

Android and iOS versions of the Secure Work Space are a little different, namely in that the Android version offers quite a few more functions. On both versions, you install apps directly from Google Play or App Store respectively, punch in server address, username, and password information sent from your administrator, and you're just about good to go. Once everything’s installed and set up, Android users map their home button to Secure Work Spaces, which takes them to a new launcher. From there, they can switch back to the personal side either through a stickied toggle in the notification tray, or through one of two home screen widgets. You’ll find all the important apps you need, and if your administrator has pushed any more out, you’ll get a notification to snag those as well. 

One of the core apps you pick up on the personal side will show which apps are required as a part of your company's device policy, as well as other details about you can and can't do on your phone. You'll also be able to get shorcuts to secure mail, messages, and calls on the personal side. Work Space notifications can show up in Android even when the space is closed, which is pretty important for time-sensitive messages. You can get to work content even faster with a dedicated home screen and related widgets. Administrators can lock out plug-ins from being installed in the Work Space browser, which may be a necessity for the security-conscious.

BlackBerry Secure Workspace

IT administrators can access all of the usual stuff from the web console. They can reset passwords, lock devices, register new ones, roll out apps, and tweak policies. Multiple devices show up as separate tabs for each user, along with visible alerts for any policy breaches. In terms of the end-user, there are a few hiccups. For one, the prominently-featured Messaging app indeed lets you send out text messages, but any incoming messages go to the personal side. This makes two-way texting exclusively through Secure Work Spaces pretty much impossible. You’ll occasionally have your tasks interrupted with error messages that you can’t connect to the server. The secure media app has a heck of a time recognizing audio files (despite playing video and images just fine). There are some neat tricks, though. Android blocks you from taking screenshots, for example. On iOS, it will detect if your device is jailbroken and and can block activation. 

That's about it. If you need more information about Secure Work Spaces, hit up BlackBerry's data sheet. Any BES admins using Secure Work Spaces yet? Are there a lot of Android and iOS users at your work who should be BES-managed?

Big ups to our buddy Craig Johnston for hooking us up with a BES testing area.

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Aug 01, 2013 MAKO Surgical Corporation Deploys BlackBerry Enterprise Service 10 to Manage Mobile Investments
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BlackBerry announced today that medical device company MAKO Surgical Corporation has chose BlackBerry Enterprise Service 10 as their enterprise mobility management solution. MAKO employs a BYOD strategy in the workplace so using BES 10 to manage their BlackBerry, iPhone and Android devices was an obvious choice due to the high level of security the software offers. 

Press Release

MAKO Surgical Corporation Deploys BlackBerry Enterprise Service 10 to Manage Mobile Investments

BlackBerry Enterprise Service 10 continues to gain traction for managing BlackBerry, iOS and Android devices

WATERLOO, ONTARIO--(Marketwired - August 01, 2013) - BlackBerry® (NASDAQ: BBRY)(TSX: BB) today announced that MAKO Surgical Corporation (NASDAQ: MAKO) has chosen BlackBerry® Enterprise Service 10 as their single enterprise mobility management (EMM) solution because it provides the highest level of control required to handle all the mobile data requirements and security issues unique to the medical device manufacturing environment.

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Jun 27, 2013 Whirlpool Corporation and BDO Canada deploy BlackBerry 10
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More and more corporations are jumping onto BlackBerry 10 - the latest of which include Whirpool and BDO Canada. So far 60% of Fortune 500 companies have ordered, downloaded or installed BES 10 while over 18,000 BlackBerry Enterprise Service 10 servers have already been installed. Lots of big numbers that show the great adoption BlackBerry 10 is already having in the enterprise space. Many of these companies are deploying BlackBerry 10 devices to employees that are starting fresh or upgrading from their current BlackBerry devices. 

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Jun 25, 2013 BlackBerry launches Secure Work Spaces on BES 10 for Android and iOS
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Back in February of this year, BlackBerry announced they would be introducing Secure Work Spaces for Android and iOS devices that were placed in BlackBerry Enterprise Service 10 environments. At the time of the announcement, no official date was set for release of the secure container system aside from setting the expectation of Q2 but with the apps now available in the Google Play Store as well as the Apple iTunes store, IT admins running BES 10 can now download the full suite of offerings. 

When fully put into effect, Secure Work Spaces for BES 10 will allow IT admins to control such things as email, contacts, calendar, memos, documents and various other managed applications so that they are secured and separated from personal apps and data thus, allowing for both consumer and corporate aspects to run on any single device be it, Android or iOS. Rather than having multiple IT consoles to handle these operations, BlackBerry Enterprise Server 10 allows all devices, BlackBerry, Android or iOS to be controlled from within one management console. You can jump below for a demo video of it all in action.

Learn more about Secure Work Spaces and BES 10

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