on 27 Aug 2010 12:49 PM
The forums are filling up. The CrackBerry support email is getting lots of folks stating issues and we're led to believe we may have an outage on our hands. Some folks are reporting slow web browsing, email delays and general connectivity issues. Thus far, seems limited to North America but, if you're in another area and experiencing issues then please, let us know in the comments. I'm on Rogers and not seeing this yet, how about you all?
And haven't seen anything
My data has been hit and miss the last 2-3 days... Really hope they resolve the issue in a hurry.. I need my crackberry data!!!!!!!!!!!
That this is a RIM outage/issue.
I have data jumping up and down from full bars 1XEV to 1X to 1xev and then searching for service called and confirmed with Sprint I'm in a area with the Best data and voice coverage this has been since Tuesday I am getting pretty fed up with RIM idk if this is a terriost attack against them if they are making themselves a target or their servers are just falling behind like the rest of their technology but whatever it is its totally unacceptable! They need to fix the issue pronto or lose another life long BlackBerry customer to some crappy Korean company
In my city in Indonesia, if I use 2G network, GPRS/EDGE always automatically changed to GSM, then i can't used my BlackBerry. If I used 3G network, i can used my BlackBerry, but the quality of 3G network in here are so poor! I'm very dissapointed with this conditions..
My data has been funky also.
I'm on Rogers in St. Catharines (Niagara area) and I have full 3G, no data issues. I was in Burlington earlier, no issue there either.
on rogers in waterloo and no problems. Also was in London today and had no problems. yesterday had a few clocks on bbm but thats it...
I thought BB's were supposed to have rock solid email service??? I mean, that's what the Fanboys bring up the second people compare BB's to modern smartphones like Androids and iPhones.
the subject says it all.
I'm out. On Sprint and I have no data... I feel like my poor 9630 is even more useless than I usually think it is.. (grrr.. Stupid browser click issue..)
Nevermind... I'm back up and running again now. A battery pull seems to have done the trick for me.. :-S
I'm also on Rogers and while its a bit slow, and I've gotten a couple of connectivity error msgs, I've just refreshed and all is fine.
I am in the Metro Denver Area...everything is fine!!!
No problems reported. T-Mobile.
On T-Mobile.
Nothing here. Usual performance..
Mine was screwy most of the morning. Seems to be all better now. Sprint
I'm on Rogers and none of my BBM's have gone out since this morning, Web doesn't seem to work either.
Working fine with Bell Mobility in Newfoundland, Canada
dont seem to be able to send or receive bbm messages on Telus/MiKE ?
I thought I was the only one who was having problems. I recently upgraded my 9700 to the latest OS from Hutchison, and I thought my internet outages were due to that. I'm in Chicago on AT&T, BTW.
Thought maybe 6.0 was out this am and CB servers got hammered.(like whats probably gunna happen that faithful day)
Then noticed I couldnt get to any website through my BB. Went online w/my laptop and CB's fine. Then this notice popped up.
-Dez
No issues in Naptown!
My G-mail is acting wacky. I re-received messages I already read and getting notifications with nothing showing up in my in-box. My Facebook also sent me a message that I'd receive notifications. I'm on AT&T in So Cal.
I got a commuication error. It's says to contact my provider. Take note of this kevin please!!!!!
Its been happening a lot here lately. My wife's phone and mine. When we try go online or an online app like twitter it won't load. And internet will never load. After 30 minutes or so it'll start working again. Weird
;-)
I had a couple of issues accessing the internet on my BB earlir today, so did a couple of my colleagues. Lasted like 5mins though. Orange UK in Reading
I'm up here on the Bell network in the nunavut territories and my connection is as slow as ever, no change here... Damn slow CDMA as always..
In the morning BeWeather, Facebook and T4BB were a bit slow. Went to Host Routing Table and clicked Register Now. Then, went to Email setup and resent service books and now all's well.
My data was out, but i did a battery pull and it worked. May have been only temporary.
All good on Sprint in San Diego.
All good in the twin cities.
All good on VZW in Milwaukee,WI
Yesterday my bbms weren't getting received at all. Bbm was totally down. I'm in Egypt
i'm in europe and i'm on Wind Italy... all is well luckily
we are up here internet good
When can we see this be fixed????? Need my phone for work
in East Tennessee everything seems fine
Working good at the moment. Had some issues early morning, but now it seems fine.
I live in the Lancaster area, but mine has been working fine all week.
Started at 8:30 this morning, unable to log onto the internet.
Started at 8:30 this morning, unable to log onto the internet.
Started at 8:30 this morning, unable to log onto the internet.
Daytona beach florida. No problems here!!!
Super slow web browsing and significantly delayed emails, several hours behind. On T-Mobile BIS.
Here in the west coast bay area. Running BIS on At&t, replying from the crackberry mobile website on my Bold, Melanie.
Its all good with no issues so far this morning.
Rogers
I had no browsing until around noon.
painfully slow web browsing here!
browser/data is flyin here.
Wifes 9630 is A-OK on Verizon.
Cologne, Germany. Everything's fine over here.
I was having issues on Rogers using Viigo and internet browsing. I'm a BES and BIS user.
All is good here.
no issues here
TMO in O.C., CA. no browser action... email & bbm working fine.
Just sent an test email to all three my emails accounts on my BB. All recieved in less than 20 seconds. Also, Internet is the same for me.
Web is running soooooo sloww in nortern indiana..
Illinois verizon, browsers doing good here
On AT&T was messing up this morning and said was in a non data area even though I was @ school and never have problems there, seems to be better now though.
I'm with Rogers in K-W, Ontario. No issues here all day.
All of my data services were super laggy this morning for about three hours on the Verizon network. I updated my PRL's and everything was fine afterwards. Maybe I just got lucky or maybe that had something to do with it. I don't know.
work emails not coming through, but some facebook and very few gmails. Hopefully this gets fixed soon!
Im on T-Mobile USA and not seeing anything, browsing, email, etc...is working fast & great.
Down this morning, 3 Battery pulls and Baltimore is up and running again, Back to work.
...Nothing here yet .
All good on VZW in So Cal
I am with Sprint holding a Bold 9650 in New York City. I began experiencing issues with my data connectivity Tuesday, August 24th. My service provider initially claimed my device the culprit and issued a replacement overnight. Alas, no resolve. Data connectivity issue persisted – intermittent data coverage to explain at best. My second notification to Sprint revealed a different explanation: I was told of a network issue being worked on and should be rectified by today, supposedly. I understand there are no infallible systems and these types of situations are inevitable, but speaking subjectively, THIS HAS BEEN MY WORST EXPERIENCE WITH A BLACKBERRY!!!!!! HAVING NO DATA NEGATES MY VERY PURPOSE OF HAVING A BLACKBERRY AND PAYING FOR A DATA PLAN!!! Urgh...!!! Flustered!!!!
Here in Ontario Canada ,, I wa out for a coupke hours from internet conection
All is good for me!, rogers vancouver
the data comes, the data goes, I have no issue as it flows.
No BIS on my 9800 Torch, ATT tech support confirmed outage for some users of BB.
I'm still workin just fine. Perfect for now. Verizon in Kansas/Oklahoma
Started around 8AM EST, incredibly slow for both work and personal BBs.
2x Rogers 9000 Bold.
1 = Working (on OS 5)
1 = Not Working (OS 4.6)
my yahoo messsenger has not been working for several days. People type to me but they never get my reply
All looks fine over here...
Toronto, Rogers user. Been using it all morning, no problems to report (edge radio).
Podcast app won't connect to the server no matter what I do. Permissions aren't blocking it so maybe this is it? Anyone else have this problem?
was out from 4am to 8am, all is good now
I manage 12 Blackberries for my company, and have had no reports of any issues. They're all spread out from here to Los Angeles, and range from an old 8700 to a Storm2 and a 9700 (no Torches yet), all on AT&T or Verizon (about 50/50 split).
No issues on Bell so far
Haven't noticed any issues although I did get a test e-mail I sent to myself twice. I deleted it from device and server and then a few minutes later I got it again.
I had zero data earlier this morning. Then in 3 hours i went from 50 percent to dead from my phone struggling to send/receive data. Major sad face.
Was having some issues with Internet earlier, but not at the moment
I'm in Venezuela and there have been problems with the bis browsing ... i tried browsing with wifi on my 9700 and it didn't work either... so i guess it's a big issue... hope rim clarifies what's going on
I've been browsing and on messenger all morning. Haven't had any problems.
Central Cali VZW is good... Now. Internet did not work after 1am nor did online apps.
I've been having problems off and on since wednesday. The Ebay app just shuts down, the BBM either won't send or sends super slow. The internet is iffy, depending on when/what time of day I'm trying to use it.
Had two times same issues, all the browsing, messenger just froze up for a while. Never had anything before like that (bold 9000, Vodafone IE)
on VZ here in massachusetts. connectivity is going crazy.
delayed emails.
Using the new Blackberry Torch for AT&T in Lancaster, PA...only way to receiver bbms or emailsis by connecting via Wi-Fi. Been like this for over 24 hours.
I've been having a lot of trouble browsing (pages do not load), w/Twitter (says internal error) and Facebook (do not refresh the TL) since this morning. I'm in Bogota btw w/Comcel (BIS). :/
My 9700's alive and kicking. I'm using it to post this comment.
Facebook app wasn't working this morning. Now is working.
My BlackBerry Bold seems to be working fine. But my mom noticed hers wasn't working at all and called Verizon. Verizon confirmed a "nationwide" outage.
NJ, VZW< BB Bold 9650
here and seems to working fine for me. Didn't notice any issues at all today.
Side note: Seems obvious to me but when posting on a blog entry regarding a service outage maybe include your location and carrier. I know a lot of people do but there are plenty that don't. Kind of defetes the purpose of posting, in a case like this.
I'm out...have been for last hour. On ATT/Texas
Web browsing has been a little slow all morning.
My Blackberry Browser doesn't seems to work, but when i access blackberry.com on it, all is well. pretty funny.
My internet is horrifically slow....some apps wont even work and time out.
No problems in Orange County (Southern California) on VZW.
I had a few emails this morning that were pushed to my 9700 but upon reading them, the phone wasn't downloading the rest of the message. Browsing and other apps were working at the time. Finally after a few minutes, the rest of the email message was coming through. No problems since...I think.
Was getting errors when trying to visit a site. T-Mobile NYC, all seems fine now.
I was experiencing this (AT&T - Central Arkansas). I turned off my wireless connection, then turned it back on and everything was back to normal.
All is good in South Florida, I'm actually watching a youtube video by buddy sent me in an email while I'm posting this.
Getting web and e-mail - on all 6 accounts. Not slow at all. I will say though this morning I was working on big graphic files and wasn't paying close attention to e-mails coming in then.
Best,
Jeff
BlackBerry Internet went out all night on Wednesday...back up n running Thursday morning...been good since then....
I'm glad I'm not the only one, did a battery pull to see if it was something with my BB.
BIS is slow and many connection errors and notification delays.
Just fine!
With all the Transformers 3 movie shoots going on around here, Optimus Prime won't let it go down! :)
Pass couple of days push email hasn't been alerting on occasions. Today web browser, BBM, blackberry world and email, all down for hours. Web browser is a bit better after several battery pulls and tech support; email still iffy. Blackberry world still down. In Peru at the moment
Right now anyway
nothing felt yet, with Rogers
I have a Bold 9650 and working fine on Verizon in S.E. Texas.
NJ- Verizon
Maybe do a battery pull, I'm in central NJ and everything's working perfect. None of my friends have issues either
is up and running.....
Excellent Service here. Zero issues
I've been having some problems with my internet. I'm in London, England and I'm on Orange.
Yup, I'm out also.
No problems here!
I'm having issues with my BlackBerry Bold 9700, on the Rogers network, in Toronto. My internet is very slow, and my BBM's are taking a while too deliver.....
I'm on AT&T and my bbm and web browsing has been working fine but it seems like my emails are non existent
All good here in Ontario on Rogers
Central New Jersey, the browser was acting up a bit and some strange message delay on gtalk. Nothing else noticeable though.
AT&T 3G Bold 9700
South GA everything running just fine....AT&T
i woke up this morning and quickly realized i couldn't do anything due to a loss of signal. last night everything was fine.. wth RIM !
BIS on AT&T in NYC. was out most of early morning.
Intermittent service AT&T in Phila
No issues here over the last few days.
Problem this morning logging into Google, however, Time app was sending and receiving e-mails were ok. Finally, back to normal!!
I'm on virgin in ontario and it been on and off all day and I've done a battery pull
I blame India and the UAE. They are tapping our data!
what a way to welcome new BB Torch users.
So far no issues. I'm on AT&T in Houston.
Definitely hit hard for me. Data is sporadic, but this morning it wasn't working at all.
Working fine here.
Working here in Madison, Wisconsin with Verizon
yes i noticed this morning my emails take too long . the browser works after a couple of tries .
All is good on my VZW 9650 in SE Colorado.
No Issues here!!
was getting really frustrated, started looking around to see if there was an outage, but couldn't find anything til just now when I got back from lunch and looked on CB...
Good to know I am not the only one, was going to throw my phone out the window... BBM and email seem to be working fine, Berryweather and Internet are not.
I havent had any issues at all, was actually surprised to see this...my email and web has been normal.
Had problems this morning on AT&T. A couple of battery pulls later and everything is good.
I have Sprint. This morning it was completely gone on my berry. no emails would come across but about noon everything flooded in.
Has been on the fritz since around Wednesday. It was definitely down last night and this morning at around 7:00 AM. Now that it's back up I've noticed a new AOL graphic on one of my 2 AOL accounts; the other still has the old symbol.
Am on rogers too, currently using a wifi connection in Rankin Inlet, Nunavut, and not having any real problems with my 9700
All good so far
Providence, RI here and terrible service ALL day. BBM disappeared, extremely slow data services, no internet....for about 4 or 5 hours. Very frustrating and annoying. APP Wrold was down too. Running a BlackBerry Storm 2 on Verizon.
Says who? Cincinnati, T-Mobile, BB9700... all is well all day. :)
9700 on AT&T - 9630 on VZW - Experienced no issues so far.
I thought I was the only one who experienced this service interruption yesterday. I got so frustrated that everytime I looked at my Bold 9700 it says SOS when my room mate who has a Curve 8520 had a perfectly fine signal. Yeah, called T-mobile and they could not resolve it. Good thing I still have my old Curve 8520 and insert my sim card there overnight. This morning, i powered on my Bolc 9700 and I got a perfectly good signal back!! Too late T-mobile is sending me a replacement phone already. LOL. So i am getting a fresh new phone in 7-10 days.
now it up and running again.
all good
Browsing a touch slow this morning, all is good now...
All's good here.
yezzirr!
I am on Rogers, at 4:30AM; I noticed that my EDGE was all small. I am not sure, if that qualifies as outage.
Woke up on Wednesday morning to find I couldn't use my browser... Until about mid day it let me load up a page and went out again. Its been hit and miss since then. Luckily I was able to get my daily fix of CB today although it took forever actually load up. I hope RIM stops messing around over there causing outages and actually starts working on sum kind of update for us faithful 9530 users. We deserve a little reward for hanging on so long! Lmao
All is well in DC
BBM is slow since morning.
Web browsing intermittent. Everything else working fine.
I'm from belgium and don't see any delays or slow web browsing.
Outage here in South=Central Texa (Bryan/College Station) this morning (06:00CDT) to about 12:00 CDT. Seems to be operating at usual snail's pace now. AT&T. Bold 9000. v5.0.0.822.
No Blackberry issues for me here in NYC, but Blackberry App World did push updates "all at once" for 7 or 8 of my apps this afternoon! Time for the update drill!!! Ugh!
I'm in NC not seeing anything yet
Haven't noticed any problems here.
On my 9700 all day on Telus, no issues at all.
My blackberry web has been down lately. It came back a few hours ago but it happened to another person I know also. I'm in the US on T-Mobile but it seems to be Blackberry's in general. Weird, huh?
Verizon, and moving quicker than normal... Must be because everyone else can't get on... LOVE IT!!!!!
im on att and my internet is working perfectly....even the worlds slowest site IMDB.COM is super fast....i did notice this morning the the crackberry app was slow and took forever to load the blogs but the fourm was working fine
We're rollin down here on the third coast!
The internet browsing is very slow.
BB9700 OS 5.0.0.862
Phone, Data, and Blcakberry coverage have been receiving BBM messages all day as well as email to my BB acount. Did have a problem for a few days with the AT&T Yahoo custom email icon not being pushed to our 9800 and 9700 by the BIS server but that was resolved at 8 am this morning.
I'm on Verizon in Tennessee and mine was acting up earlier this morning. I just now tried it again and it seems to be working fine now.
Really slow browsing, some connection loosing.
I have a verizon wireless bold and my connection to the browser, open beak, app world, etc. Has been sluggish at times for the past few days. Everything seems to be working okay right now.
I'm in Oklahoma City and earlier in the morning I was having no internet connection. Right now in the afternoon I'm fine though. Considering I'm typing this on my Berry.
Lots of email, text, web, phone calls today. Really worked out the 9000...
The Netherlands - one email is not received on me BB I had noticed this week, because I received and saw it good on the computer. Sometimes a email received after a few hours. Too slow and sometimes very quickly received. Mostly times all works fine without problems. I'm a BIS user. Internet with 3G (sometimes GPRS at some places outside) works good. With a BB Bold 9700.
And a hour ago I was sending a SMS message and sudden I got this message:
message to (phone number) succeeded.
Not previously noticed or seen! One of the changes of T-Mobile and/or RIM maybe?
That was all!
slow web browsing? now thats funny
SUPER SLOW.. INTERNET IS WORKING SLOW.. THE OS IS FREZZING UP.
IT GETS SLOW TIME TO TIME.. NOW IS BETTER, BUT IT KEEPS FREZZING UP. GET SLOW SOMETIMES
in southeast ohio on sprint, had troubles the past couple days, did a battery pull and everything seems to be back up. was having a lot of problems with bbm. but battery pull fixed it all up
data's fine on VZW in the pittsburgh PA area
No problems in Southern Oregon. I just read the noon news via 3g streaming video without a hitch.
worked ok in phoenix a couple days ago but today in tucson its been completely gone... weather app wont update, no emails, browser is very slow.. also other apps that use the net like Kayak and all have been down all day for me.
My blackberry had been acting up for the last week, it now seems to be working better hit & miss.
Sprint customer in northwest Pennsylvania. Had no data most of the morning. Seems better now. I couldn't even turn off my mobile network and browse strictly over wifi. I must have been one of the first to call Sprint because they mentioned no network issues other than a "3G issue they had already cleared up" earlier in the morning.
Email and SMS seem to be fine, but web browsing and apps are extremely slow.
All is normal again - 4:24 EST
With verizon in the hudson valley, that I have noticed.
working just can't get onto bank of America site
working just can't get onto bank of America site
I have been unable to log in to BBApps. for 2 days.
Mail is slow coming in and going out.
My torch either shows lower case edge or 3G without the icon :/
Seems like a problem on Rogers...
Must of the time I think that is my bold so I reboot it thinking that's me. But I guess is not, it takes me a bit to sign in , an that's not koolllllllll
email is down and Web is really slow. I am on Verizon
No BIS outage here in Los Angeles. Working fine.
Düsseldorf, Germany: works like a charm!
Until this morning, no more BIS at all, but I guess that was related to the heavy thunderstorm. Now everything is fine again...
VZW Bold working like a charm all day yesterday & today :)
I've been having slow or no service, off an on for the last 24 hrs or so...
All good here...no trouble at all!
Still no Web Browsing, E-mail, or BBM unless connected via Wi-Fi. Hoping this is an RIM issue and not a Torch issue...
For the last week and a half here in the west part of Oregon I have been experiencing problems during the day. When I try to open Weatherbug, Google Maps, email, or other apps requiring data transfer it times out or says there is insufficient coverage to process request. Very annoying. Especially since I travel almost daily for my job and rely on my BlackBerry and "outstanding coverage" from Verizon. Please fix this! I am glad to know that this is not an issue with my trusty ol' Storm 1, however.
BlackBerry Bold 9700, T-Mobile; Pennsylvania, United States.
I had data issues this morning (08/27/10) -- in which I could not load webpages or send BBMs -- until about noon ET; since then, I have been back to full web browsing (with full UMA functionality).
Here just a few data issues, but now its working fine. Veracruz, Mexico.
Usual emails came in late this morning....seems like we're back to normal.
9700/ATT
My location is Yogyakarta,ID , I have been experiencing signal problems since lastnight (10:30pm - friday night). No 3G coverage, only EDGE however I couldn't browsing , chat on bbm or anything that uses data service. Right now 04:02:10 , 3G signal is back , but it's dropping all the way from 3G to gsm all the time.
Is this happened all over the globe? What's wrong with RIM?
No problems here t mobile Charlotte NC
All fine here, on 8330 Curve (5.0).
Reading CNN kept me sane during traffic jams today.
Gmail, and bbm acting badly. I had to do a factory reset. And it came back. I thought it was my device but I guess it was the network.
In Wyoming, and so far no issues here. BBM, BIS, and well anything else BB is working just fine! I'll post again if I see something different.
No noticeable forums-based problems from my t-mobile bb.
Welp, now that I read the OP more thoroughly, ima edit my comment to say that I've not experienced ANY network/data problems from norcal on the tmobile net
Now I see why my connection was really slow....
Data is slow and can't send email! :@ can't stand it. Just got here from the states three days ago and had a sprint 8530. Loved it! Great service! Now vodafone 8520 has been nothing but bad luck. Maybe because of rim outage or vodafone.
I notice emails were delayed earlier today but nothing catastrophic.
I just contacted TMobile and they resent my service books and it's working great now. I'm in Minneapolis, MN.
I am in Northern New Jersey and not experiencing any issues.
I am in Northern New Jersey and not experiencing any issues. On VZW
Mine has been & still is working foine. Sprint 9650. So sucks for you guys lol
did you get an email saying that there was a device software upgrade?? i did and i have the same phone as you running 5.0.0.699. I went to blackberry.com/updates and theres nothing there for me to download....
My internet was dreadfully slow in the morning, go to manage connections turn off your mobile network than turn it back on. It worked for me now my internet is blazing fast again.
We were out from approx 730AM to 930AM, it has been perfect since.
Everything's been fine here all day.
fine all day since 8am
Gonna get a lashing but whatever. I had multiple blackberrys and after enough courage decided to finally go droid x after always dealing with issues hear and there. Awful apps, slow phones and outages although not rare, r u kidding me with outages?!. Got droid x and havent looked back. And the reason i check the site still if for my bro to see if BB 6 will ever come out for the 9650 before I get that reply. No hate towards to BB, but pick up a droid one time without bias and see what your missing.
So far no problems here. In fact browser seems really quick on the 3G for me today
i had problems as well starting last night and continuing into today until around 1230 or so. everything started working after that i also got a do not reply e mail from bb stating that "a new software update is available for your bb smartphone." I have a sprint bold 9650 and i hoped it would be bb 6 but now i cant seem to find an update for it anywhere... from the phone (ota) or from blackberry.com/updates. Help???
ONTARIO UNDER BELL NO ISSUES AS OF YET ANYWAYS 6:00 PM
Using a 9700 with .714, i've been having data issues at work, around the hours of 8-6, each day this week. While I dont have internet or data access, I have full 3G (big G) coverage and battery pulls and restarts did not help. Today was the first day i could get online although it was sluggish at best. Hope they get this fixed soon, I cant go long without my BlackBerry!
Around 23-26 of August, in Indonesia usually at night, the bb browser was very slow. Twitter app also hang.
Everything is working fine here in Montreal on Telus.
Service and Internet both spotty been happening for last 2 days
No incoming email this morning until about 11am pst. Then it all flooded in at once. Been fine ever since.
9800 running on T-mo.
See title. Good luck, everyone.
Been fine all day in central FL
I haven't had any problems with my Blackberry data since my 8330. Not even slow on my end (Pittsburgh, PA)
I am on Shaw in BC and I find some that some days my browsing is terribly slow and sometimes the pages won't load at all.
im on at&t in miami and i my data has been out for like an hour and i have full 3G coverage
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