Lecture 6: How to Install a Media Card into your BlackBerry
Posted in BlackBerry 101 on 16 Oct 2007 03:52 by Kevin Michaluk | 126 comments

CrackBerry.com's BlackBerry 101 Lecture Series

Happy Tuesday Class! And Welcome to Lecture 6 in CrackBerry.com's BlackBerry 101 Series. Today we're going to take a look at something that's simple if you know the process but can be a complete pain-in-the-butt if you are trying to figure it out for the first time (trust me, I learned the hard way), and that is installing a microSD / microSDHC media card into your BlackBerry. This past week I actually ran into three new-to-BlackBerry users who were having a heck of a time getting their media cards installed, so I figured this would be a good lecture topic to cover asap!


Memory/Media cards
have become a top-selling accessory for mobile phones, especially now that the capacity of microSDHC cards has hit and surpassed the 4 gig mark. To turn your BlackBerry into a Media device a microSDHC card is a must have, and is likely to be one of the first accessories you buy for your BlackBerry.

Breaking away from BlackBerry 101 tradition, and in keeping with the Media theme, this lecture is less about reading and more about looking and listening (lots of pictures and even a movie!). Let's get started!

Which BlackBerrys Are Compatible?
The BlackBerry Pearl 8100 was the first BlackBerry to offer support for MicroSD cards. In addition to the Pearl, the BlackBerry 8800 series and BlackBerry Curve series also accept MicroSD cards. If you're running an older BlackBerry, you are unfortunately out of luck.

If you're wondering about the difference between microSD and microSDHC, here's the scoop: Visually they look the same (they are both tiny!), but microSD cards only go up to 2 gigabytes of storage space, while the microSDHC (HC stands for high capacity) formatted cards go up from there (4GB and 6GB are now available, and they'll keep coming out bigger and bigger up to the 32GB mark).

While all of the microSD-equipped BlackBerrys currently on the market support up to the 4GB card with no problems for the most part, it's not quite clearly stated anywhere (that I can find anyways - make comments to this post if you know more) exactly how high up the memory food chain the microSDHC support goes. The BlackBerry 8820 and new devices should be able to handle all the way up to the massive 32GB card when it comes out, but whether or not a first generation BlackBerry Pearl will be able to climb that high I'm not quite sure. You'll want to check in with the CrackBerry forums from time to time to see the scoop as bigger cards hit the market.

How To Install a MicroSDHC Card into Your BlackBerry

I whipped up a "One Cut, No Excuses" video that guides you through the process of installing a SanDisk 4 GB microSDHC card into both a BlackBerry 8830 and BlackBerry Curve. The video is just over 3 minutes long. Take a watch!


If videos are not your thing, the following is a step-by-step, picture by picture walkthrough of the installation process on an AT&T BlackBerry 8300 Curve (click the images for a larger view):


Step 1: Buy a microSD Card


Step 2: Remove the Battery Cover from your BlackBerry


Step 3: If required to access the microSD card slot,
remove the battery from your BlackBerry


Step 4: Locate the microSD Card holder. Note the Lock and Unlock
markings on the casing and the directions that the arrows point


Step 5:Unlock by sliding the door/clasp to the Left


Step 6: Open the hatch!


Step 7: Note the pins on the microSD card and the corresponding
pins in the BlackBerry. You'll want to arrange the card so these touch


Step 8: Carefully slide the card into the slots on the trap door


Step 9: Make sure the card is fully inserted


Step 10: Close the Hatch!


Step 11: Slide the door to the Right to 'Lock' it shut


Step 12: Inspect your handywork! The job is done


Step 13: If necessary, put your battery back in


Step 14: Put your battery cover back on


Step 15: If it's the first time inserting a Memory Card into your BlackBerry
you will see a little pop up that says 'Memory Card Detected'.
From there, head to your Options Screen


Step 16: Click on the Media Card link


Step 17: Adjust your Media Card Settings-
* Media Card Support should be on
*Mass Storage Mode Support should be on
*Auto Enable Mass Storage Mode When Connected can be
changed from 'Prompt' to 'Yes'

That's IT!!!! 

What to Avoid Doing During the Installation Process

The key thing to not do when you are installing your media card is to lie it down flat in the BlackBerry and try and shut the hatch on top of it. You HAVE to slide the microSD card into the grooves on the opening/closing door. Once the card is in the grooves, only then can you swing the hatch closed and lock into place. What makes this an easily confusing process is that this is different from SIM card installation. With the SIM card, you line up the notched corner of the card/holder, lie it flat into the BlackBerry, and then close the door on top. While that works for SIM card installation, it'll break your media card.


Don't # 1: Do not open the hatch door and then try and lie
the media card flat in the slot. You have to slide the card into the
slots on the door.


Don't # 2: If you try and close the door over a card that was layed
flat in the slot (and not inserted into the grooves on the case)
you'll drive yourself crazy trying to get it closed and
likely wind up with a broken media card in the process.

Homework Time!

That winds up this lecture. With your media card now installed, it's time to FILL'R UP with guess what? MEDIA! CrackBerry.com can help you there. Head on over to our free Ringtone Gallery and Wallpaper Gallery and start downloading! Get Crack'n! And we'll see you next Tuesday!

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Comments
By: DubyaEl | Date: Tue, 10/16/2007 - 07:21

Super video.... the process for the Curve is identical for the Pearl, too - gotta take out the battery.

Thanks for another great lecture!!!

By: KimP (not verified) | Date: Tue, 10/16/2007 - 18:56

Thanks for the tips - was having a tough time figuring it out... have a 8830 and i keep getting the message - media card inserted that contains errors. To correct please use a disk-erroe checking utility on a computer.

What should I do next? I welcome your suggestions.

thanks!

By: dRaNo (not verified) | Date: Thu, 10/18/2007 - 01:30

options > advanced options > media card> press the menu key, select format card. FYI this will erase anything u have on the card, should fix your prob tho

dRaNo

By: ktlea | Date: Mon, 01/07/2008 - 16:10

I have had my Pearl since around Christmas and I bought a memory card for it last week. Since then I haven't been able to find ANYTHING about exactly how to format a card....I just kept getting errors on my phone. I even called Alltel twice and they never knew either! Finally got it working thanks to reading this post haha thanks!

Katie

By: shanagans22 (not verified) | Date: Sun, 10/12/2008 - 21:57

Thank you so much. I was afraid I'd have to buy a new memory card for my new blackberry! You saved me. The AT&T morons couldn't tell me how to fix the problem.

By: Cin (not verified) | Date: Thu, 11/13/2008 - 22:11

Your help is soooooooooooooo greatly appreciated. I hated this thing.

By: Anonymous (not verified) | Date: Mon, 12/15/2008 - 14:19

i try all the steps mentioned to format my card, butwhen i go into Advanced options i dont get an option for Media Cards only SIM Card. I thought it was the same so when i went under sim card i didnt get the options to fromat either.

By: somthinsim | Date: Thu, 10/18/2007 - 14:26

Yes you can format to correct the issue, however, if you have data you dont want to lose or would take to long to transfer to your comp back to your BB, take the mem card out and then put it into the SD adapter. From there connect the card into you comp.

Open my computer and right click on the drive that your card is in. Click the properties from the popped up menu, tools, Error checking and check now, check both boxes and start.

This will fix your error msg and save your data, after finish running, just put the card back the way you took it out..

Happy hunting

By: Grissel (not verified) | Date: Tue, 10/07/2008 - 19:24

i REALLY don't want to loose the information on my card. I followed your directions but when it is checking for errors it stops and a window saying "Windows was unable to complete the disk check" pops up. what should i do now?? i really want this to work!

By: Mr. H | Date: Thu, 10/18/2007 - 18:17

Great explanation. If it had been available earlier, I wouldn't have stood around stupified trying to "close the lid" on my new 2GB card. Fortunately, I figured it out! Your lessons are a great help and serivce to the cracked community. Thx.

By: crackberry-Jackie | Date: Sat, 10/20/2007 - 13:12

I was going to buy the MicroSD card but wasn't sure how to do it. After watching your video, what a snap it was to put in. Thanks so much.

By: bdm7c | Date: Wed, 10/31/2007 - 11:20

Just have to say thanks to your wonderful video of how to intall the microSD card into a Blackberry Curve. No way would I have figured it out on my own. The video was incredible. I watched it while I did the install. Perfect.

By: Anonymous (not verified) | Date: Wed, 10/31/2007 - 18:03

Error message in Media Card screen in Blackberry Curve after install;

"Media Card can not be read verify that the memory card is formatted."

When I format the card in the Blackberry, I get the message that the format failed.

What am I doing wrong?

By: Anonymous (not verified) | Date: Thu, 05/01/2008 - 12:47

i had the same problem, i had to take the battery out and put it back in, restart it, and it worked fine!

By: TBH-10 (not verified) | Date: Tue, 06/24/2008 - 14:28

I did follow yours instructions and walla it's working. It was so easy and this little step was driving my crazy.

By: Anonymous2009 (not verified) | Date: Fri, 02/06/2009 - 15:07

OMG, my BlackBerry kept giving that same formatting failed error, and I tried the battery removal and restart! This worked perfectly! I'd even bought a new microSD card thinking that would fix it. What a simple fix, you're a genius!

By: Dave M (not verified) | Date: Sun, 08/24/2008 - 18:54

I too had the stupid card has an error problem. I loaded the damn thing in a mac, then a pc, even plugged it in via USB. Nothing nada, nothing worked. Then I found this website and set the Media Card settings to what was said in the picture diagram. Result, nothing new. Then I saw a solution to a different problem, remove the battery. Well what the hell, why the hell not? I took out the battery put it back in and the frickin' thing worked. I spent easily 2 hours fooling around with this micro disk and was about 2 seconds from returning it.

If you have the disk error message. Set the Media Card settings as listed above and then remove the battery and reboot. I hope this helps you, cuz I was getting pretty pissed off...

By: Misty R (not verified) | Date: Mon, 04/20/2009 - 20:25

I have followed all of the damn instructions listed inserting, settings, and pulling the damn battery out. Probably about 10 times now! I am beyond pist - and AT&T folks didn't even know what to tell me other than I must have had a bad card......

I keep getting the media card format failed - what can I do now?

By: Anonymous (not verified) | Date: Sun, 11/04/2007 - 11:27

Needed help with the media card for an 8820. I had my SanDisk ready to return when I viewed the video instructions and was able to install it in a matter of seconds, thanks!!!!

By: Skye (not verified) | Date: Mon, 11/12/2007 - 14:15

Thanks for the instructions! Would have broken the clasp without your direction. couldn't find instructions for this on the User guide - thanks for helping us out!

By: Anonymous (not verified) | Date: Sat, 11/24/2007 - 17:54

LOL, OMG, how can it be so easy yet so hard to figure out? Glad I googled and checked crackberry! THANKS!

By: Winston (not verified) | Date: Sun, 12/02/2007 - 18:36

This video was great I was sooooo close to accidentally breaking my baby. Thank you very much!!!

By: Anonymous (not verified) | Date: Sat, 12/08/2007 - 00:16

i just got the curve and put some videos on my sd card but when i put it in the curve it says the card contains errors.
It says to correct this i need to use a disk error-checking utility on my computer. How should i go about doing this?

thanks,john

By: dill (not verified) | Date: Mon, 12/24/2007 - 21:59

wow after i watched that i felt like i was retarded cause i was trying to lay it in there and put the top down lol thanx

By: taylor (not verified) | Date: Mon, 12/24/2007 - 23:47

how exactly can it break?.. cause i put it in my pearl and i tried to lay it down and just close it but now its not working in my other phone, although it doesn't look like there is anything wrong with it.

By: meg2689 | Date: Fri, 01/25/2008 - 22:51

thank you kevin your video was soo helpful! ;)

By: AnonymousQ (not verified) | Date: Mon, 02/04/2008 - 18:36

Does anyone know how to unlock a locked media card. when viewing media card options media card support is set to OFF and a small padlock is alongside.

Thanks

By: Anonymous (not verified) | Date: Sun, 05/04/2008 - 11:23

I have the same problem...anyone have a fix for this? Thanks!!!

By: Jeroen W. (not verified) | Date: Mon, 11/03/2008 - 06:30

I've the same problem too. If the lock is on, you are unable to switch it "on". Anybody please let me know how to unlock, it's driving me crazy!

Thanks

By: mclifford973 | Date: Sat, 02/09/2008 - 15:18

Thank you! It slides on the little door. Goodness. Thank you, thank you, thank you!

By: petersn1 | Date: Tue, 02/12/2008 - 14:54

I'm glad you have this video and step by step. I learned the hard way, but the one thing I noticed is my battery life is soaked up a lot more with the memory card. Is this right?

By: M@ (not verified) | Date: Sat, 02/16/2008 - 15:46

Currently the top is 8GB, but they should be able to handle the 16 and 32GB cards that are released later this year. It will require RIM to update the firmware. You can check your current firmware by (can't verify, synching)
Settings: About

BlackBerry Device Software 4.2.0 Up to 2GB
BlackBerry Device Software 4.2.1 Up to 4GB
BlackBerry Device Software 4.2.2 Up to 4GB
BlackBerry Device Software 4.3.0 Up to 8GB

I was able to get a 8GB SanDisc card from ebay for $69.90 shipped. There was one for $63 that did not include a card reader, but you'd have to search for sdhc because he didn't include sd in the listing. The phone that I received earlier in the week was shipped with the 4.3.0.71 software. I guess that I have to use a Windows machine to update it.

There are 16GB and 32GB micro SDHC cards on the horizon. March for the 16GB, but I figure it's going to be about $180-200 (more than I paid for the phone), so I think I'll make do with the 8gb. That's still as big as the older iPhones. Besides, RIM will still have to update the software to recognize the 16GB and I don't know how long that will take. It's a bummer that it won't play my iTunes purchases, but I don't have that many because I prefer to buy the album most of the time. Just some singles...

Pretty hyped on the 3.5mm headphone port, now that I realize how much media I'll be able to fit on it! Unfortunately, I've been unsuccessful in getting Missing Sync to synchronize playlists, but it still works manually. (getting an error after mis-sync, but disconnect and soft reset worked)

Oh, here's the link for that page:
http://www.blackberry.com/btsc/artic...AL_Public.html

By: M@ Smith (not verified) | Date: Sat, 02/16/2008 - 15:55

http://www.blackberry.com/btsc/articles/69/KB05461_f.SAL_Public.html

By: Anonymous (not verified) | Date: Sun, 02/24/2008 - 00:06

I just upgraded to a Pearl and it looks nothing like this when I take the battery out (obviously since it's a thinner shape.) I can't find any directions on how I use my media card. Help!
And while I'm here, does anyone know why I can't download any photos or themes? In the directions it tells me to go to that application, click Menu and then Download....
I don't have an option that says Download....

By: Fedora99 | Date: Tue, 02/26/2008 - 20:15

Once again, Crackberry has saved me! Thanks for posting things that seem like they "should" be obvious.

By: Anonymous (not verified) | Date: Tue, 03/04/2008 - 21:45

Too bad I got to this after I ruined my media card and hatch. This sucks...

By: Cindy Pine | Date: Wed, 04/16/2008 - 22:25

I think your explanations are great!! I'm not a complete idiot...I did at one time put a picture on my media card & upload? it to my HP...now I have a bunch of pictures to put on my card & I can't figure out how I did it before...and ...I have never been able to put music on my 8100... everybody says there are sights to go to that will walk me through it..but to no avail...can you help me?
Thank you soooooooo much!!

By: Anonymous (not verified) | Date: Sun, 04/20/2008 - 11:44

I've downloaded music to my phone and now i want to delete it and get some new songs how can i clear my history and remove the songs?

By: ibemmmbopin | Date: Thu, 05/01/2008 - 20:47

just got a blackberry pearl 8100, and i also got a 1gb microsd media card. i put the card in, and i have the desktop manager installed on my computer. no matter what i do, i can't get music onto the card! in the media card options, i have tried all the combinations of yes, no, on, off, prompt, etc. and nothing works. there is a message on my phone that says "the media card is not available because mass storage mode is currently in use" and i've tried formating it on the blackberry itself, but that doesn't help. i can drag and drop a song onto the media card in the media manager, but then i go into my phone and it's not there... i've tried everything and nothing works!!!! could someone please give me a step by step instruction or something, i'm new to this phone, and i have no idea what anything means, i don't know about encryption codes or formatting or mass storage mode or anything, so simple words would be so helpful. also, i went into my computer, and tried clicking into the removable disk drive and it says there is no disk, and to insert one... so that doesn't help either! every time i open the desktop manager, it says "in order for message redierection to function properly a new encryption key will have to be generated." then it tells me to move my mouse around, so i do that, and it says "the computer does not know its message account address. either the messaging system is not configured properly or this messaging system is not supported" i don't know if this has anything to do with the music problem, but i thought i'd throw it out there.

By: Anonymous (not verified) | Date: Tue, 05/06/2008 - 02:23

i inserted the card properly and everything but the card wont read on my phone when the phone reboots itself its like nothing even happened, in options, media card options everything is turned to on, and i changed the option from prompt to yes. what can i do ????????
HELP!

By: vinmoe | Date: Mon, 05/12/2008 - 00:09

I am having the same problem. Bought a new sealed Sandisk MircoSDHC 4GB. Installation went fine as per instructions. Turned on Verizon 8830 and it did not say it found card.

Settings are correct but bottom of screen says "Media Card cannot be read Verify that the memory card is formatted.

When I try to format it I get the message "Media Card Format Failed"

I looked to see the software version of my Blackberry and there is a long list. Which one needs to be at 4.2.2.
The ABOUT menu says V4.2.2.176 (Platform 3.0.0.79)

By: Jimbo7 (not verified) | Date: Thu, 05/22/2008 - 06:19

I am having the same problems so not sure what I should be doing to correct the problem - what do I need to do? Thanks!

By: dvalve05 (not verified) | Date: Thu, 06/12/2008 - 20:28

my memory card says the same...i would like to know what you di in order to fix it...please let me know...thank you...

By: Jamijtfjfgjfgj (not verified) | Date: Tue, 05/13/2008 - 14:40

I sat there stupefied for at least an hour.. then decided to google it. Apparently, that's the only smart thing I did. Once i put it in.. in less than a sec. I literally had a "wow" face.. even said it outloud. HAHA THANK YOU!

By: Menah (not verified) | Date: Fri, 04/24/2009 - 11:05

do you remember what you typed in
b/c my memory card thinks its in another phone
i did a master reset and now my card is locked
i can't view nor listen to anything
i would be very thankful if you could help me with this situation

email address: jus4myskool@yahoo.com

By: SherryP (not verified) | Date: Mon, 05/26/2008 - 19:23

Thank you thank you thank you.....I thought I was actually going to have to call tech support, I just couldn't figure out where to put it!1
You rock
Truly grateful

Sher

By: Anonymous (not verified) | Date: Tue, 06/10/2008 - 21:09

excellent help I was doing it wrong, didnt know it had to go thru door thanks!!!!! :) I almost broke my memory card

By: ohanadonna | Date: Fri, 06/20/2008 - 16:33

My pearl 8110 doesn't look like the two in the video. After reading the posts about people breaking their media cards or worse, I don't want to do it wrong. I don't see where it unlocks to insert the new card. Wish you had shown an example of putting a media card into a pearl 8110. Has anyone put one into this model? Once I get the battery out, where do I unlock it?

By: Anonymous (not verified) | Date: Wed, 07/02/2008 - 13:28

I looked for quite sometime as well...
then I went to T-moblie's support site.

If you phone is like mine, there is a little door on the side of the phone, you don't even need to remove the battery!

Look on the side, you will know it when you see it!

Good luck!

By: supersketchy | Date: Sat, 10/04/2008 - 15:45

and I can't seem to make sense of it.
Why does the blackberry pearl 8110 have to be so complicated, haha? :(

 
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