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144 Comments

Posted by DubyaEl Tuesday, Oct 16, 2007 1580 days ago

Super video.... the process for the Curve is identical for the Pearl, too - gotta take out the battery.

Thanks for another great lecture!!!

 
 
Posted by KimP Tuesday, Oct 16, 2007 1580 days ago

Thanks for the tips - was having a tough time figuring it out... have a 8830 and i keep getting the message - media card inserted that contains errors. To correct please use a disk-erroe checking utility on a computer.

What should I do next? I welcome your suggestions.

thanks!

 
 
Posted by dRaNo Thursday, Oct 18, 2007 1578 days ago

options > advanced options > media card> press the menu key, select format card. FYI this will erase anything u have on the card, should fix your prob tho

dRaNo

 
 
Posted by ktlea Monday, Jan 07, 2008 1497 days ago

I have had my Pearl since around Christmas and I bought a memory card for it last week. Since then I haven't been able to find ANYTHING about exactly how to format a card....I just kept getting errors on my phone. I even called Alltel twice and they never knew either! Finally got it working thanks to reading this post haha thanks!

Katie

 
 
Posted by shanagans22 Sunday, Oct 12, 2008 1218 days ago

Thank you so much. I was afraid I'd have to buy a new memory card for my new blackberry! You saved me. The AT&T morons couldn't tell me how to fix the problem.

 
 
Posted by Cin Thursday, Nov 13, 2008 1186 days ago

Your help is soooooooooooooo greatly appreciated. I hated this thing.

 
 
Posted by Anonymous Monday, Dec 15, 2008 1154 days ago

i try all the steps mentioned to format my card, butwhen i go into Advanced options i dont get an option for Media Cards only SIM Card. I thought it was the same so when i went under sim card i didnt get the options to fromat either.

 
 
Posted by prettyfacecarter Monday, Nov 07, 2011 97 days ago

I HAVE DONE THIS SEVERAL TIMES, BUT EVERY TIME IT JUST FREEZES UP, AND DOES NOTHING!!! #HELP PLEASE

 
 
Posted by somthinsim Thursday, Oct 18, 2007 1578 days ago

Yes you can format to correct the issue, however, if you have data you dont want to lose or would take to long to transfer to your comp back to your BB, take the mem card out and then put it into the SD adapter. From there connect the card into you comp.

Open my computer and right click on the drive that your card is in. Click the properties from the popped up menu, tools, Error checking and check now, check both boxes and start.

This will fix your error msg and save your data, after finish running, just put the card back the way you took it out..

Happy hunting

 
 
Posted by Grissel Tuesday, Oct 07, 2008 1223 days ago

i REALLY don't want to loose the information on my card. I followed your directions but when it is checking for errors it stops and a window saying "Windows was unable to complete the disk check" pops up. what should i do now?? i really want this to work!

 
 
Posted by Mr. H Thursday, Oct 18, 2007 1578 days ago

Great explanation. If it had been available earlier, I wouldn't have stood around stupified trying to "close the lid" on my new 2GB card. Fortunately, I figured it out! Your lessons are a great help and serivce to the cracked community. Thx.

 
 
Posted by crackberry-Jackie Saturday, Oct 20, 2007 1576 days ago

I was going to buy the MicroSD card but wasn't sure how to do it. After watching your video, what a snap it was to put in. Thanks so much.

 
 
Posted by bdm7c Wednesday, Oct 31, 2007 1565 days ago

Just have to say thanks to your wonderful video of how to intall the microSD card into a Blackberry Curve. No way would I have figured it out on my own. The video was incredible. I watched it while I did the install. Perfect.

 
 
Posted by Anonymous Wednesday, Oct 31, 2007 1565 days ago

Error message in Media Card screen in Blackberry Curve after install;

"Media Card can not be read verify that the memory card is formatted."

When I format the card in the Blackberry, I get the message that the format failed.

What am I doing wrong?

 
 
Posted by Anonymous Thursday, May 01, 2008 1382 days ago

i had the same problem, i had to take the battery out and put it back in, restart it, and it worked fine!

 
 
Posted by TBH-10 Tuesday, Jun 24, 2008 1328 days ago

I did follow yours instructions and walla it's working. It was so easy and this little step was driving my crazy.

 
 
Posted by Anonymous2009 Friday, Feb 06, 2009 1101 days ago

OMG, my BlackBerry kept giving that same formatting failed error, and I tried the battery removal and restart! This worked perfectly! I'd even bought a new microSD card thinking that would fix it. What a simple fix, you're a genius!

 
 
Posted by Dave M Sunday, Aug 24, 2008 1267 days ago

I too had the stupid card has an error problem. I loaded the damn thing in a mac, then a pc, even plugged it in via USB. Nothing nada, nothing worked. Then I found this website and set the Media Card settings to what was said in the picture diagram. Result, nothing new. Then I saw a solution to a different problem, remove the battery. Well what the hell, why the hell not? I took out the battery put it back in and the frickin' thing worked. I spent easily 2 hours fooling around with this micro disk and was about 2 seconds from returning it.

If you have the disk error message. Set the Media Card settings as listed above and then remove the battery and reboot. I hope this helps you, cuz I was getting pretty pissed off...

 
 
Posted by Misty R Monday, Apr 20, 2009 1028 days ago

I have followed all of the damn instructions listed inserting, settings, and pulling the damn battery out. Probably about 10 times now! I am beyond pist - and AT&T folks didn't even know what to tell me other than I must have had a bad card......

I keep getting the media card format failed - what can I do now?

 
 
Posted by Anonymous Sunday, Nov 04, 2007 1561 days ago

Needed help with the media card for an 8820. I had my SanDisk ready to return when I viewed the video instructions and was able to install it in a matter of seconds, thanks!!!!

 
 
Posted by Skye Monday, Nov 12, 2007 1553 days ago

Thanks for the instructions! Would have broken the clasp without your direction. couldn't find instructions for this on the User guide - thanks for helping us out!

 
 
Posted by Anonymous Saturday, Nov 24, 2007 1541 days ago

LOL, OMG, how can it be so easy yet so hard to figure out? Glad I googled and checked crackberry! THANKS!

 
 
Posted by Winston Sunday, Dec 02, 2007 1533 days ago

This video was great I was sooooo close to accidentally breaking my baby. Thank you very much!!!

 
 
Posted by Anonymous Saturday, Dec 08, 2007 1527 days ago

i just got the curve and put some videos on my sd card but when i put it in the curve it says the card contains errors.
It says to correct this i need to use a disk error-checking utility on my computer. How should i go about doing this?

thanks,john

 
 
Posted by dill Monday, Dec 24, 2007 1511 days ago

wow after i watched that i felt like i was retarded cause i was trying to lay it in there and put the top down lol thanx

 
 
Posted by taylor Monday, Dec 24, 2007 1511 days ago

how exactly can it break?.. cause i put it in my pearl and i tried to lay it down and just close it but now its not working in my other phone, although it doesn't look like there is anything wrong with it.

 
 
Posted by meg2689 Friday, Jan 25, 2008 1479 days ago

thank you kevin your video was soo helpful! ;)

 
 
Posted by AnonymousQ Monday, Feb 04, 2008 1469 days ago

Does anyone know how to unlock a locked media card. when viewing media card options media card support is set to OFF and a small padlock is alongside.

Thanks

 
 
Posted by Anonymous Sunday, May 04, 2008 1379 days ago

I have the same problem...anyone have a fix for this? Thanks!!!

 
 
Posted by Jeroen W. Monday, Nov 03, 2008 1196 days ago

I've the same problem too. If the lock is on, you are unable to switch it "on". Anybody please let me know how to unlock, it's driving me crazy!

Thanks

 
 
Posted by mclifford973 Saturday, Feb 09, 2008 1464 days ago

Thank you! It slides on the little door. Goodness. Thank you, thank you, thank you!

 
 
Posted by petersn1 Tuesday, Feb 12, 2008 1461 days ago

I'm glad you have this video and step by step. I learned the hard way, but the one thing I noticed is my battery life is soaked up a lot more with the memory card. Is this right?

 
 
Posted by M@ Saturday, Feb 16, 2008 1457 days ago

Currently the top is 8GB, but they should be able to handle the 16 and 32GB cards that are released later this year. It will require RIM to update the firmware. You can check your current firmware by (can't verify, synching)
Settings: About

BlackBerry Device Software 4.2.0 Up to 2GB
BlackBerry Device Software 4.2.1 Up to 4GB
BlackBerry Device Software 4.2.2 Up to 4GB
BlackBerry Device Software 4.3.0 Up to 8GB

I was able to get a 8GB SanDisc card from ebay for $69.90 shipped. There was one for $63 that did not include a card reader, but you'd have to search for sdhc because he didn't include sd in the listing. The phone that I received earlier in the week was shipped with the 4.3.0.71 software. I guess that I have to use a Windows machine to update it.

There are 16GB and 32GB micro SDHC cards on the horizon. March for the 16GB, but I figure it's going to be about $180-200 (more than I paid for the phone), so I think I'll make do with the 8gb. That's still as big as the older iPhones. Besides, RIM will still have to update the software to recognize the 16GB and I don't know how long that will take. It's a bummer that it won't play my iTunes purchases, but I don't have that many because I prefer to buy the album most of the time. Just some singles...

Pretty hyped on the 3.5mm headphone port, now that I realize how much media I'll be able to fit on it! Unfortunately, I've been unsuccessful in getting Missing Sync to synchronize playlists, but it still works manually. (getting an error after mis-sync, but disconnect and soft reset worked)

Oh, here's the link for that page:
http://www.blackberry.com/btsc/artic...AL_Public.html

 
 
Posted by M@ Smith Saturday, Feb 16, 2008 1457 days ago

http://www.blackberry.com/btsc/articles/69/KB05461_f.SAL_Public.html

 
 
Posted by Anonymous Sunday, Feb 24, 2008 1449 days ago

I just upgraded to a Pearl and it looks nothing like this when I take the battery out (obviously since it's a thinner shape.) I can't find any directions on how I use my media card. Help!
And while I'm here, does anyone know why I can't download any photos or themes? In the directions it tells me to go to that application, click Menu and then Download....
I don't have an option that says Download....

 
 
Posted by Fedora99 Tuesday, Feb 26, 2008 1447 days ago

Once again, Crackberry has saved me! Thanks for posting things that seem like they "should" be obvious.

 
 
Posted by Anonymous Tuesday, Mar 04, 2008 1440 days ago

Too bad I got to this after I ruined my media card and hatch. This sucks...

 
 
Posted by Cindy Pine Wednesday, Apr 16, 2008 1397 days ago

I think your explanations are great!! I'm not a complete idiot...I did at one time put a picture on my media card & upload? it to my HP...now I have a bunch of pictures to put on my card & I can't figure out how I did it before...and ...I have never been able to put music on my 8100... everybody says there are sights to go to that will walk me through it..but to no avail...can you help me?
Thank you soooooooo much!!

 
 
Posted by Anonymous Sunday, Apr 20, 2008 1393 days ago

I've downloaded music to my phone and now i want to delete it and get some new songs how can i clear my history and remove the songs?

 
 
Posted by ibemmmbopin Thursday, May 01, 2008 1382 days ago

just got a blackberry pearl 8100, and i also got a 1gb microsd media card. i put the card in, and i have the desktop manager installed on my computer. no matter what i do, i can't get music onto the card! in the media card options, i have tried all the combinations of yes, no, on, off, prompt, etc. and nothing works. there is a message on my phone that says "the media card is not available because mass storage mode is currently in use" and i've tried formating it on the blackberry itself, but that doesn't help. i can drag and drop a song onto the media card in the media manager, but then i go into my phone and it's not there... i've tried everything and nothing works!!!! could someone please give me a step by step instruction or something, i'm new to this phone, and i have no idea what anything means, i don't know about encryption codes or formatting or mass storage mode or anything, so simple words would be so helpful. also, i went into my computer, and tried clicking into the removable disk drive and it says there is no disk, and to insert one... so that doesn't help either! every time i open the desktop manager, it says "in order for message redierection to function properly a new encryption key will have to be generated." then it tells me to move my mouse around, so i do that, and it says "the computer does not know its message account address. either the messaging system is not configured properly or this messaging system is not supported" i don't know if this has anything to do with the music problem, but i thought i'd throw it out there.

 
 
Posted by Anonymous Tuesday, May 06, 2008 1377 days ago

i inserted the card properly and everything but the card wont read on my phone when the phone reboots itself its like nothing even happened, in options, media card options everything is turned to on, and i changed the option from prompt to yes. what can i do ????????
HELP!

 
 
Posted by vinmoe Monday, May 12, 2008 1371 days ago

I am having the same problem. Bought a new sealed Sandisk MircoSDHC 4GB. Installation went fine as per instructions. Turned on Verizon 8830 and it did not say it found card.

Settings are correct but bottom of screen says "Media Card cannot be read Verify that the memory card is formatted.

When I try to format it I get the message "Media Card Format Failed"

I looked to see the software version of my Blackberry and there is a long list. Which one needs to be at 4.2.2.
The ABOUT menu says V4.2.2.176 (Platform 3.0.0.79)

 
 
Posted by Jimbo7 Thursday, May 22, 2008 1361 days ago

I am having the same problems so not sure what I should be doing to correct the problem - what do I need to do? Thanks!

 
 
Posted by dvalve05 Thursday, Jun 12, 2008 1340 days ago

my memory card says the same...i would like to know what you di in order to fix it...please let me know...thank you...

 
 
Posted by denisita11 Tuesday, Mar 02, 2010 712 days ago

did you find the solution? i cant read my microSD card

 
 
Posted by Jamijtfjfgjfgj Tuesday, May 13, 2008 1370 days ago

I sat there stupefied for at least an hour.. then decided to google it. Apparently, that's the only smart thing I did. Once i put it in.. in less than a sec. I literally had a "wow" face.. even said it outloud. HAHA THANK YOU!

 
 
Posted by Menah Friday, Apr 24, 2009 1024 days ago

do you remember what you typed in
b/c my memory card thinks its in another phone
i did a master reset and now my card is locked
i can't view nor listen to anything
i would be very thankful if you could help me with this situation

email address: jus4myskool@yahoo.com

 
 
Posted by SherryP Monday, May 26, 2008 1357 days ago

Thank you thank you thank you.....I thought I was actually going to have to call tech support, I just couldn't figure out where to put it!1
You rock
Truly grateful

Sher

 
 
Posted by Anonymous Tuesday, Jun 10, 2008 1342 days ago

excellent help I was doing it wrong, didnt know it had to go thru door thanks!!!!! :) I almost broke my memory card

 
 
Posted by ohanadonna Friday, Jun 20, 2008 1332 days ago

My pearl 8110 doesn't look like the two in the video. After reading the posts about people breaking their media cards or worse, I don't want to do it wrong. I don't see where it unlocks to insert the new card. Wish you had shown an example of putting a media card into a pearl 8110. Has anyone put one into this model? Once I get the battery out, where do I unlock it?