How to Take Notes While on a Call

CrackBerry.com's BlackBerry 101 Lecture Series
By Kevin Michaluk on 20 Feb 2008 07:53 am
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Hey Class, Welcome back to BlackBerry 101! If you're new to BlackBerry or new to CrackBerry.com, you'll want to check out all of the Getting Started and How To info we have to offer. Follow the links under Newbies on the the site's main menu to discover the power that is BlackBerry!

This Lecture we're going to cover a really useful BlackBerry tip and that is How To Take Notes While on a Call. It's an easy-to-use BlackBerry feature that has been a lifesaver for me more times than I can remember (like everytime I get a call from my girlfriend while picking up groceries for dinner and she hits me with 12 more items to add to the list!). Let's get started!

How to Take Notes While on a Call

I went a little happy on the screenshots, but this way we have it ALL Covered!  If you don't recognized the theme, it's the Real iBerry Blocks theme, one of my favorites!


1. Head to Your Phone App
 
2. Before we call, we need to make sure that call logging is turned on.

3. Hit your menu key, and go to Options
 
4. Go to Call Logging

5. Ensure All Calls is checked. This will put your call history into your "Messages Inbox" and is how we view the Notes you take during calls after the fact. Tip: If you don't want to enable call logging within your inbox of messages, you can also view your saved notes by looking at your call history within the phone application, gonig to the call you took notes on, hitting menu and View History.
 
6. Go ahead and dial your call.

7. Talking to someone and decide you need to take some notes? No Problem!
 
8. Activate Speakerphone - you can hit the dollar sign on the keyboard (aka speakerphone button) or use the menu key. Keep in mind, if you start taking notes first and then decide you want to use the speakersphone, at that point the keyboard shortcut will be inactive and you will have to activate it from menu.

9. Now you're talking over the speakerphone and can view your phone better.  
 
10. Hit the menu key and select Notes.

11. A text field will appear and you can take all the notes you like! Keep in mind you don't HAVE to turn on speakerphone - but if you don't you'll have to at least pull the phone away from your ear so you can get your thumbs on the keyboard. Or use a Bluetooth headset!
 
12. Keep on typing till you're done. Tip: Try and type quietly... the phone's mic can/may/will pickup your thumbing on the keyboard and you don't want to give your listener too much of an ear full.

13. When you're done, hang up the phone (you can use the end call key). Because you are taking notes, you won't close down to the homescreen - you'll stay right here with the notes open.
 
14. Hit the menu key, and Save your Note. 

15. Want to view the note you just took? Go to your Messages...
 
16. And you'll see the call you placed. Open it up...

17. And there you go - the notes you took during that ohhh soo important phone call are stored in your messages...AND because they are in your messages now you can work with them like messages - edit them, FORWARD THEM (send them to the person you were on the call with if you want). Just hit the menu key.
 

That's It, You Did It!!!

View more BlackBerry 101 Here! >>

Kevin Michaluk Kevin Michaluk "Founder, Editor in Chief " 3922 (articles) 3293 (forum posts)
29 comments

artie

Thank you soooo much.
I took a note one time while I was on the phone with a bluetooth and after wards, it took me a long time to figure where my note had gone. I didn't know about changing the Call logging to all calls.
Thanks again, I'm always learning new things here.:)

Anonymous

I had the same issue where I had taken a note and not been able to find it, if you dont want your call logs mixed with your messages (like me) you can also go to the call history and you can read your notes by going to "view history" and then you will see a note next to every call where you took notes for that contact. And then to see the notes you simply hit "menu -> edit notes" and there you are. So slightly more steps but i liek the separation between calls and messages.

sonic-boom

Niiiice! Important info presented simply and clearly.

THANKS!

Anonymous

This was very helpful. I had no idea of this feature. Out of curiosity, how would I find the note if I do not enable the call logging for all calls?

Mate Nagy

You don't have to enable call loging for this.

While taking notes, continue as described above, and then end the call. once the call is ended, hit the Save button.

In order to access these notes withouth having Call Loging enabled, go to your Phone, and scroll to the call that you took notes on. Hit the BB Key, then "View History". On the Call History Log, the phone conversation should have a little notepad next to it. Hit the BB key again, and hit "Edit Notes", and there are your notes!

This is the way I use it. I don't like having every log I take being recorded on my Messages.

Kevin Michaluk

I should have made screenshots showing this too. It's in the Text...just read for it!

Next time I'll do EVEN more screenshots. Darn these BlackBerrys and their multitude of options. :)

Anonymous

Thanks! Exactly what I was looking for!

Mmmpretty

I've had complaints from people on the other end of the phone when I've done this. They think I'm in the middle of a big storm. It turns out that they could hear the sound of my fingers moving around near the microphone. A wireless (or wired) headset solves it.

NoMoreWindows

I am on my 5th cb and I never new this. This is sweet!

swamp_water

Wow all this time I have been exiting the phone call and going to memo's. This is a great idea. thanks!

blane64

I followed the instructions above and did not really like it...so I guess I am a loser since all the posts so far have been positive. I didn't like the way it cluttered up my Message folder, and said I had 10 messages to read, etc. I find it much easier to exit to the Home screen and fire up a Memo. I guess it comes down to personal preference. But it is a neat feature to know about.

adamadam

that's neat...but i'm still stuck on the number 161 beside your message count.

gberry13

I turned this thing on and the counter for my messages says 45! i went through all the messages and and its still showing. there arent any new or unopened emails/texts/phone logs. i tried looking for a counter reset but no luck. what do i do? i hate seeing that counter there when i know i dont have any unopened messages or anything. G

jbonnot03

Put your cursor on the top line where it says Today. Press the menu key. Now click on Mark Prior Opened. It will clear all the prior "unopened" messages. This works on any heading...Today, yesterday, ar whatever day you highlight. I found this in Viigo. It is awesome.

oskaru

Thanks Kevin,

I have been waiting for the 4.5OS because it will have the audio recorder in which you'll be able to use it in this same scenario. I totally didn't know you could do this, so this is oh so great! GOOD BYE NOTE PAD AND PEN! At least for such a case.

Kevin Michaluk

Yes, Voice Recorder is sweet for voice notes, BUT...if you're talking to someone on the phone you won't be able to record a voice note at the same time! stuck with typing em out.

GadgetGuru72

Question: if you create a note in this manner (as opposed to exiting the phone app and going into notepad), wouldn't the note get deleted when that particular entry in the call log gets deleted? My call log typically keeps track of about 1-2 weeks worth of calls. Therefore, wouldn't any notes that are tied into a call get deleted at the same time?

If the note is important, e-mail it to yourself from the note/call history. This is a good way to preserve notes on your computer later. You can take the note while in the call, then e-mail it afterwards for preservation. I copy the person's name, phone number, date and time into the e-mail to keep in the record. I have a folder in Outlook for phone calls just fo this purpose.

LexLuther

Kevin, you are my new best friend! I read this last night and today I used it seven times. Fantastic. I am much faster with my Curve at typing than writing on paper (what is a p-e-n?).

lizMac2008

I can't understand why you wouldn't use the Memopad feature instead of notes? Its much easier to use and locate than creating a note. You don't have to send it to yourself as it is already in the memopad directory of your phone?

Am I missing something here?

Liz

carmie2

EXCELLENT info .. How did you take screen shots?
Carmie2

gs warrior 88

Great tip!! quick question? i have the same theme as yours, and i was wondering how did you change your carrier name on the top left of the screen to "Rogers"?

llasso

Just a newbie and i've been reading all BB 101's. This one is just fantastic! I won´t need to rush for a piece of paper or a post-it ever again.

Thanks!

Careena

I am addicted to the Notes application. Once I get ready for this advanced procedure, it will be even better.

djeaux

I was with you until I read "Activate Speakerphone." Right. I want everybody in the aisle at the grocery to hear my call. That said, this is a good piece of advice for folks who are so self-obsessed that they don't mind being obnoxious (which probably describes 99.9% of cellphone users anyway! :D

ekyle125

"You don't have to enable call loging for this.

While taking notes, continue as described above, and then end the call. once the call is ended, hit the Save button.

In order to access these notes withouth having Call Loging enabled, go to your Phone, and scroll to the call that you took notes on. Hit the BB Key, then "View History". On the Call History Log, the phone conversation should have a little notepad next to it. Hit the BB key again, and hit "Edit Notes", and there are your notes!

This is the way I use it. I don't like having every log I take being recorded on my Messages."

Thanks man!

jmac875

If you would like to view the call log in your messages, with out seeing them all the time then:
Go into messages click alt-I for Inbox. This will show all incoming e-mails, sms, calls, and missed calls. From here you highlight the call you took notes on and rollerball click. This will bring up the details of the call along with your notes. Press the back/esc button to go back to your normal view with in messages.
You can view the outgoing calls, sms, and e-mails by pressing alt-o.

Ollin

Can you take notes while using the headphone?, instead of using the speakerphone?