Skip to main content
  • Android
  • BlackBerry
  • iPhone / iPad
  • Windows Phone
  • webOS
  • SIGN UP|LOG IN
Crackberry Mobile Logo Topics
    • The New Crack
    • BlackBerry 10
    • BlackBerry Z10
    • BlackBerry Q10
    • BB10 Apps
    • BB10 Games
    • Z10 Accessories
    • Get your Fix!
    • Phones & Tablets
    • Cases & Accessories
    • Apps
    • Games
    • BlackBerry Themes
    • Free Ringtones
    • Free Wallpapers
    • Our Community
    • The CrackBerry Forums
    • Latest Forum Posts
    • Popular this Week
    • Contests - Win free stuff!
    • CrackBerry Apps
    • Join CrackBerry Today!
    • Can Help You
    • Getting Started Guides
    • BlackBerry 10 How-Tos
    • PlayBook How-Tos
    • BlackBerry OS How-Tos
    • Product & App Reviews
    • BlackBerry Support Forums
    • W/ Your Addiction
    • PlayBook
    • Z10
    • Bold 9930
    • Bold 9900
    • Torch 9810
    • Torch 9800
    • More Phones...
    • Popular Destinations & Topics
    • BlackBerry 10 Forums
    • PlayBook Forums
    • CrackBerry Unlocking
    • Wallpaper Maker
    • Download CB10 App
    • Rumored Devices
    • BlackBerry 7
    • Latest OS Updates
    • BlackBerry Messenger
    • Sideloading Android Apps
    • Facebook
    • Twitter
    • Instagram for BlackBerry
    • Rogers
    • AT&T
    • Verizon
    • Sprint
    • BBRY News & Stock Talk
    • Thorsten Heins
    • QNX
Forums Store

Popular:

  • Latest Forum Posts
  • BlackBerry Q10 Review
  • Z10
  • Buy Z10 Accessories
  • BB10 Help
  • Bold 9900
  • PlayBook
  • Unlock your BlackBerry
Goto top

Recent News

  • Article | 2 hours ago CrackBerry Live: Bringing Office 365 and SharePoint to BlackBerry 10
  • Article | 6 hours ago CrackBerry Live: Mippin takes aim at DIY enterprise apps for BlackBerry 10
  • Article | 15 hours ago Cut The Rope updated with support for the BlackBerry Z10
  • Article | 18 hours ago CrackBerry Live: Interview with CB10's developer, Marcus Adolfsson
  • Article | 19 hours ago Behind the scenes of CrackBerry Live!

Related Stories

  • Article | 3 months ago BlackBerry offering one year of forwarding services for BlackBerry.net email accounts
  • Article | 4 months ago Dear Berry: How do I change the email address associated with my BlackBerry ID?
  • Article | 5 months ago Dear Berry: How do I add contacts to the ignore list in BlackBerry Messenger?
  • Article | 6 months ago How to delete applications from BlackBerry App World
  • Article | 6 months ago Dear Berry: How do I stop syncing my gmail contacts on my BlackBerry?
  • Article | 7 months ago BlackBerry Bridge v2.1 brings text messages to the BlackBerry PlayBook
  • Article | 7 months ago Hands on with the native email app in PlayBook OS 2.1 - Portrait style

New In the Forums

  • General BlackBerry Discussion Interesting Idea about BB10 + BB9900 12 Replies | Last Reply 30 sec ago
  • BlackBerry Q10 Blackberry Hub 2 Replies | Last Reply 1 min ago
  • BlackBerry Z10 Is anyone else who migrated to BB10 from iOS disapointed? 22 Replies | Last Reply 1 min ago
  • BlackBerry 10 Dev Devices BBM notification does not work on DAC? 1 Replies | Last Reply 3 min ago
  • BlackBerry Q10 Text Editing And Selection Needs Significant Improvement Urgently 34 Replies | Last Reply 5 min ago

New Accessories

  • BodyGuardz UltraTough Clear Full Body for BlackBerry Q10 $22.95
  • BodyGuardz Armor Carbon Fiber for BlackBerry Q10 $17.95
  • BodyGuardz UltraTough Clear ScreenGuardz for BlackBerry Q10 $12.95
  • BlackBerry Flip Shell Case for Q10 $34.95
  • BlackBerry Screen Protectors (2-Pack) for Q10 $12.95

In The Store

  • Covers and Skins
  • OEM and Extended Batteries
  • BlackBerry Z10 Cases
  • Z10 Batteries
  • Bluetooth Headsets
  • Screen Protectors
  • See All Accessories

Essential Reading

  • Article | 3 days ago BlackBerry Live 2013 Keynote now available for viewing
  • Article | 4 days ago Hands-on with the BlackBerry Q5
  • Article | 4 days ago BlackBerry Q5 QWERTY announced - Coming in red, white, black and pink
  • Article | 3 days ago CrackBerry Live: BlackBerry Jam Americas debrief with Alec Saunders and Demian Borba
  • Article | 4 days ago CrackBerry Live: BlackBerry Live General Session Debrief with BlackBerry Product Manager Michael Clewley
  • Article | 4 days ago CrackBerry Live: Interview with the inventor of BBM, Gary Klassen!
  • Article | 4 days ago BlackBerry Introduces BBM Channels
  • Article | 2 days ago First Look: Pebble smartwatch working with BlackBerry 10

You are here

CB » Help, How-To & Tips » How to separate and combine message folders on your BlackBerry
BlackBerry 101
DevCon Asia BlackBerry app now available in BlackBerry App World Previous
RIM launches new developer tools and services for BlackBerry Tablet OS and BlackBerry Smartphones at BlackBerry DEVCON AsiaNext
8 Comments

How to separate and combine message folders on your BlackBerry

By Alicia Erlich on 12 Jan 2011 12:34 pm
-
loading...
-
loading...
-
loading...

Ever since my co-workers found out about my BlackBerry obsession, I'm constantly bombarded by questions. What is the number one question you ask? Well it's a topic that's pretty familiar to CrackBerry readers and a frequent question in the forums: how do I separate SMS and Email boxes in the messages folder? A BlackBerry can have up to 10 individual message folders and gives you the option of feeding all of them into the messages folder or separating into their own inbox.

Now while combining messages is fine for some people, it can be distracting and annoying to weed through a ton of messages, especially if you use multiple email accounts for different purposes or if you're like my boss and get hundreds a day. For instance, a co-worker couldn't find a client email because she had too many Toys R Us alerts filling up her box.

Whether you're a BES user who wants to distinguish between work and personal emails or a BIS user who wants to coordinate your accounts and texts messages, these are the different ways to separate or combine your SMS and Email inboxes on all the different BlackBerry platforms.

Earlier releases of OS 5 and all OS's 4.7 and below

On older devices and operating systems (including lower versions of OS 5) in order to separate inboxes click on your Messages icon, press the Menu button and select Options. Under General Options, scroll down to SMS and Email inboxes and you'll be presented with three options: Separate, Combined, and Theme Controlled. To separate the inboxes scroll down and select that option.

Message separation - Early OS Five and earlier

Higher versions of OS 5 and OS 6

With the release of higher versions of OS 5 and OS 6, the messages folder now comes with more control over what you can grant access to. I found this feature appeared on OS 5 when I upgraded my AT&T Bold 9700 from application v.602 to .979 and on my Bold 9000's OS 5 application v.822. Users are able to pick and choose which email accounts or other message types populate the main messages folder rather than it being an all or nothing situation. Here you can select exactly which items to include or exclude by clicking the check mark.

To save your selections click the back (escape) button and select Save or use the Menu key to access the Save feature.

Higher versions of OS 5 - Non touch devices

For non touch devices go to Messages > Options > Inbox Settings. 

Messages - select which to include - OS Five

OS 5 Touch devices

To access, users can follow this path: Messages > Options > Main Message List Settings.

Messages - OS Five Storm users 

OS 6

For touch and non touch devices click on Messages > Options > Inbox Management.

Messages in OS6

There you have it, all the ways to customize your messages folder across various operating systems so you'll always be able to keep track of your emails and texts whether you use your device for work or for personal reasons.

Topics: Email BlackBerry 101 Text Messaging Help, How-To & Tips BlackBerry 101

DevCon Asia BlackBerry app now available in BlackBerry App World Previous
RIM launches new developer tools and services for BlackBerry Tablet OS and BlackBerry Smartphones at BlackBerry DEVCON AsiaNext
Alicia Erlich Alicia Erlich 377 (articles) 47 (forum posts)
8 comments Sign in to comment fb tw gp wn

JLD2k3 Jan 12, 2011 at 3:47 pm

How can I get OS6 to stop sending me a TXT message telling me I have a voicemail? I already have a vm icon telling me I have a vm. I don't need a TXT to tell me the same thing.

  • Reply

crackhead007 Jan 12, 2011 at 4:20 pm

That has nothing to do with the OS it's the program that's doing it. It sounds like Youmail. If its Youmail then its a setting on the website. I got sick of that and stopped using Youmail for that reason.

  • Reply

Snipperdo17 Jan 12, 2011 at 4:50 pm

Its not email its just the way it is. It is kind of annoying but oh well just delete it.

  • Reply

trej89 Jan 12, 2011 at 4:51 pm

The same thing a happens to me in OS 5 does anyone know how to stop this.

  • Reply

RegN Jan 12, 2011 at 8:33 pm

for me it was to have voice mail deleted. then it stopped. That was real annoying having a redundant text to say I have email, then have to go delete it before moving on. I think you can tell the provider to stop doing it. Of course means sitting on the hold line for a while.

  • Reply

zegra Jan 13, 2011 at 12:23 am

Alicia, thank you for the information and the step by step guides.

My wish/hope is that with the higher OS' that better folder control will come. I have used BB's for more than 2 years now, so I have seen and learned from multiple articles that the single main message folder is the result of a choice to stay true to 2 core strategies that made BB a success: push email and security. I am fine with this. I only wish that since the higher level OS' have more ability to handle message rules and folder systems, that BB adds these features as choices for users and sys admins, even if BB needed to drop is big warnings that the use of these functions will significantly affect the operation of your BB. That way it is the customer who makes the choice of how they want their email.

  • Reply

G-Gore Jan 13, 2011 at 1:22 am

I have related question: notifications about BBM messages and chat can be also combined, but what about notifications about new pictures and comments posted in BBM Chat? Is there an option to keep them seperate? I'm running OS6 and I can't get rid of those annoying notifications.

  • Reply

SDot78383 Jan 13, 2011 at 5:03 pm

I have searched CB before, but can you have different notification symbols depending if it is an email or SMS?

  • Reply
CrackBerry

13.102.764 Readers per month

  • Mobile Nations

    • | Android
    • | BlackBerry
    • | iPhone/iPad
    • | Windows Phone
    • | webOS
  • Follow CrackBerry

    • Facebook
    • Twitter
    • YouTube
    • RSS
    • Podcast
    • Google Plus
  • Site Links

    • Site Support
    • ShopCrackBerry Support
    • ShopCrackBerry Affiliate
    • Tip us on News!
    • Advertise
    • Media Enquiries
    • About CrackBerry
    • About Mobile Nations

Copyright © 2013 Mobile Nations • Terms and Conditions • Privacy Policy

CrackBerry is in no way Affiliated with BlackBerry. We take pride in our unbiased content, however do occasionally receive free products from vendors that we review or discuss. For more info click here.

Desktop | Tablet | Mobile | Mobile Lite