Creating and Editing Profiles and Notifications
Posted in BlackBerry 101 on 29 Jul 2008 08:55 by Adam Zeis | 23 comments

CrackBerry.com's BlackBerry 101 Lecture Series

One of the most common questions new users ask is "How do I change my email tone, SMS alert and ringtone?". In this lesson, we will go step by step through all aspects of setting up your alert profiles. We will edit the preset profiles, and also create new ones and even add custom ringtones and exceptions for your contacts.

BlackBerry 101: How to Create and Edit Profiles and Notifications

Profile Basics

First off, the basics of profiles.  If you click the Profiles icon on your home screen (or, if you have Dial From Home Screen set to "Off" you can simply press "F").  Here you will see the default profiles - Loud, Vibrate, Quiet, Normal, Phone Only and Off.

Profiles


The Loud, Quiet and Normal is what we will be editing to our liking.  The vibrate mode will silence all incoming tones, and your device will only vibrate for alerts.  The Phone Only mode will silence all your email, SMS/MMS and other alerts and only the phone will ring.  Off will turn off everything and silence all alerts for your device. 

 

Editing Profiles

Now we will go through the steps of editing a profile.  For this we will edit the Loud profile - you can use the same steps to edit other profiles later.  First off, from the profiles screen, scroll to the bottom and select "Advanced...". 

Profiles

Profiles

Now we are at the Profiles screen.  Highlight Loud and select Options > Edit. 

Profiles

Here you will see a list of all the available alerts for your device (both default and any installed 3rd party apps). Lets first select our basic phone ringtone.  Scroll down and select Phone from the list. 

Profiles

From here, we have the option for “Out Of Holster†and “In Holsterâ€.  These are two often confused options.  “Out of Holster†means the device is not in a holster or case of any sort and is  totally naked.  “In Holster†means the device is in a holster or case – covered.  When the device is ‘In Holsterâ€, a small magnet in the case signals the device for a different lot of settings.  (Not all cases have magnet that will signal the device).  So you can pick and choose to have the device louder when in the holster, or simply vibrate.  The choice is yours.  For now we will set the “Out of Holster†tone.  Scroll to Tune and select it.  You will be presented with a list of all the tones on your phone.  Scroll until you locate the new tone (usually alphabetically) and select it. Our ringtone is now set. 

Profiles


Next to “Out of Holster†there are four options.  Choose one depending on how you would like your phone to ring in this profile.

* None: Silent – no tone at all
* Tone: Device will alert based on volume/profile settings
* Vibrate: Device will vibrate but have no sound
* Vibrate + Tone: Device will vibrate before sounding the alert tone

For this instance we select “Tone†which will cause the device to ring an audible alert with no vibration.  Set the “Volume†for the tone (High, Medium or Low).  Set the Repeat Notification to either “LED Flashing†or “Noneâ€.  You may also choose to set the options for when your device is in a holster on this screen (perhaps you'd like the phone to only vibrate in holster etc).  From here, press menu button and select “Saveâ€.  Your ringtone is set and we're ready to move on.  We follow these same steps for each application alert on the device.  You can set alerts for every application.  Browser for browser messages, Calendar for reminders/alerts, Level 1 messages, Phone, SMS, MMS, Blackberry Messenger and of course your email addresses (listed as Messages:xxx in the profiles list).  You may also see options for Facebook, Jivetalk etc. depending on what 3rd party apps are installed. 

To edit alerts for other profiles (Quiet, Normal etc.)  Take the same steps, only edit the profiles for your liking, perhaps changing the volume, vibration etc.  These steps are the same for all the alert settings on the device.  SMS, MMS, Email etc.  Simply edit the profile you wish to change and go through the same steps to set the chosen alert.

 

Creating Custom Profiles

If you have used up the default profiles and want to create another for lets say, when you're sleeping, you can always create a new profile.  To do this, we return to the Advanced screen of our Profiles.  Press the Menu key and select New Profile. 

Profiles

The next screen works just the same as the default profiles, only you can add a custom title.  For this profile I will create a "Bed Mode" which will only alert me upon phone calls or SMS messages.  You can create multiple custom profiles depending on your needs. 

Profiles

 

Using Custom Ringtones

Now you may want to have a custom ringtone for certain contacts.  To do this, navigate to your Address Book and edit a contact. 

Profiles

Press the Menu key and select "Add Custom Ring Tone".  Choose a tone from the list and save. 

Profiles

Profiles

That's it!  Now when you look at your profiles you will see your contacts with custom ringtones.  Note that these are for calls only.  To setup custom alerts for SMS/MMS, emails etc. from contacts, we have to take a few more steps. 

 

Creating Exceptions

First, you need to create a new Profile as we did earlier. In the new Profile, set your alerts for SMS, email, phone, etc. for your contact.  Next we will create an exception. Navigate to Profiles > Advanced.  Press the Menu key and select New Exception. 

Profiles

Enter a title for the exception (its easiest to name it the same and the custom profile you just created). In the FROM field, press the Menu key and select Add Name and choose a contact from your address book. 

Profiles

Next, under Use Profile, select the newly created Profile for this contact.

Profiles

Add the custom phone tone for this contact. (Also, make sure you enable the exception by checking the box).  Thats it.  A slightly lengthy process, but it gets the job done.  You can do this multiple times for other contacts as well. 

Well thats really all there is to it.  Once you get the hang of it, you'll be managing your Profiles like a pro.  If you need help above and beyond this lesson, check out these threads in the forums:

 

Leave your comment Send to a friend

Comments
By: Anonymous (not verified) | Date: Tue, 07/29/2008 - 08:31

Do you know of a third party app that provides a nice GUI to do this from a computer? I love my blackberry, but modifying profiles is EXTREMELY tedious. I'd love to be able to do it from my computer and then sync it, or just edit it directly from my computer.

By: Adam Zeis | Date: Tue, 07/29/2008 - 09:54

I had searched around for the same thing. I had installed and app that killed my Curve and sent my profiles to default. I wish that was an easier way, but unfortunately one by one is the only way for now.

By: canzi | Date: Tue, 07/29/2008 - 09:06

I have successfully sycronized in the past but lately I get an error message saying that I have the incorrect configuration. I'm not sure what went wrong all of the sudden. Can someone tell me what I'm doing wrong?

By: Adam Zeis | Date: Tue, 07/29/2008 - 09:57

Not sure what you are trying to do, but it doesn't sound like it has to do with profiles. Try posting in the forums for more help.

By: Anonymous (not verified) | Date: Tue, 07/29/2008 - 20:56

I had the same problem but solved it by upgrading my desktop manager software from v4.3 to version 4.5

By: Anonymous (not verified) | Date: Tue, 07/29/2008 - 16:03

Thanks for the help - this is exactly what I needed, and my phone is behaving appropriately now! :-)

By: Anonymous (not verified) | Date: Tue, 07/29/2008 - 21:35

Can you use any downloaded sound effects and mp3s to customise sms/mms/email alerts or are you tied to using the pre-loaded alerts on the blackberry device?

By: Adam Zeis | Date: Wed, 07/30/2008 - 01:24

You can download or use any tones you'd like for these .. check out the Downloading Ringtones 101 here: http://crackberry.com/blackberry-101-how-lecture-series

By: nunocruz | Date: Wed, 07/30/2008 - 06:41

Is there any way to do exceptions for categories (business, personal, etc)?
Meaning, I want to have the same profile for all the contacts tagged in the same category, without creating an exception for each contact...

By: srd05c | Date: Wed, 07/30/2008 - 10:33

I'd like to have the ability to copy profiles.

By: Anonymous (not verified) | Date: Wed, 07/30/2008 - 17:27

Thanks for your info azeis. much appreciated.

By: Miz.Michele | Date: Wed, 07/30/2008 - 23:38

The lesson came in very timely - I had "issues" during a meeting. I turned off the phone ring but all my many notifications were coming through loud and clear...funny but not so now I know how to fix it. Thanks!

By: Anonymous | Date: Thu, 07/31/2008 - 13:43

I followed the instructions to create a new profile for one of my contacts and that creating an exception for that person. The only problem is that I am now getting the same tone for MMS,SMS, and email from all my other contacts. Any suggestions?? Thanks.

By: stlrfan | Date: Fri, 08/01/2008 - 10:00

Silly question here...why won't a saved picture that has been attached to a contact show up when they call if the phone is in lock mode? Only the number shows up. Not their name or the picture. If the phone is unlocked, everything seems to appear.

By: Anonymous (not verified) | Date: Sat, 09/06/2008 - 10:22

I went into the advanced menu to change notification profiles, but now I cannot return to the preloaded notification profile screen. When I click on the speaker icon to see profiles, it goes directionly to a page listing all applications that have notifications. If I use the back button, it just takes me back to the home screen and I cannot find anything in the various menus to return me to the notification profile screen which shows the icons and profile names. I tried turning the Blackberry Curve off and back on, but rebooting did not return the preloaded notification profile screen.

By: L4berrygirl (not verified) | Date: Thu, 02/19/2009 - 23:02

I had this same issue. I did the following and it worked:
Turn off your phone.
Take out your battery.
Wait a minute.
Place battery back in phone and turn on.

This changed my profiles to the correct way.

By: Est8plannr | Date: Sun, 09/21/2008 - 08:38

I have my 8310 (AT&T) Curve set to give me ONLY the blinking LED notification on new messages. I notice that is appears inconsistent, particularly when I have been away from it for some time. The red light will not be blinking but I will have messages. Is there a "time-out" after which the red light stops?

By: cracker.d.14 | Date: Mon, 09/29/2008 - 14:47

I got my berry a few months ago and I remember editing profiles when I first got it but now it won't let me. When I go to Profiles and press the Menu key, it behaves like I have pressed the Back key. Does anyone know how to get it to edit like it should?

By: GirlieGirl285 | Date: Wed, 10/22/2008 - 13:02

I have tried to change it when I first got it and now it wont let me change it. Does anyone know what I should do?

By: 4par | Date: Wed, 11/26/2008 - 13:08

I do not know how set up a ring tone on my Berry Curve when I have a missed called or message-have asked other people-they don't know either???

By: jenkie1 | Date: Sun, 12/14/2008 - 13:37

I just got my new Curve yesterday and I must say I don't know what I would do without this amazing website!! I don't think I could ever sit still through all the BB tutorials. Love the lecture series and I have really learned a lot! Soooo easy to get ringtones. I am very impressed. THANKS TO ALL!!!

By: cijimcb | Date: Wed, 05/20/2009 - 20:58

Hello, I'm trying to create different profiles for my 4 email addresses. But when I change one to a certain ringer, the others automatically change to match the one I just changed. Help!

By: cfabjance | Date: Fri, 11/13/2009 - 17:26

When I set the ringtone for my profiles, it let me pick from any of the music in my media files but when I go to set a custom ringtone for a contact it only lets me choose from the preset ringtones on the phone . . . does anyone know how I can get to the mp3 files on my media card to set contact ringtones?

 
 1. 21 Nov 2009 - Sentient- New Premium Theme From Elecite!
 2. 21 Nov 2009 - SmartSig Gives Your More Control Over Email Signatures
 3. 21 Nov 2009 - AT&T Curve 8520 Dummy Units Arriving In Stores
 4. 20 Nov 2009 - Seesmic Releases Twitter Application For BlackBerry Smartphones!
 5. 20 Nov 2009 - Contest: Win 1 of 100 Free Unlock Codes For Your BlackBerry Bold 9700!!
 6. 20 Nov 2009 - Stop Turning! Locks Your Storm Screen Orientation - 50 Free Copies
 7. 20 Nov 2009 - Beejive IM Beta 1.9.7 for OS 5.0 Devices
 8. 20 Nov 2009 - Liquid Chrome Premium Theme Now Available For $3.99 With Updated Support For 5.0 Devices
 9. 20 Nov 2009 - I Love My BlackBerry Contest - Thank You Sponsors!
 10. 20 Nov 2009 - Get Your Hockey Updates Quickly with Hockey Scores