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PeeKaWho for BlackBerry Smartphones
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Awesome App: PeeKaWho Email Popups for BlackBerry

By Kevin Michaluk on 22 Sep 2008 05:31 pm
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Every now and then a new BlackBerry application comes out that you just know one day down the road Research in Motion is going to include native in its BlackBerry OS. Enter PeeKaWho. I stumbled upon PeeKaWho in the ShopCrackBerry.com Software Store this morning, and after using it for the better part of the day I only have one thing to say... why didn't somebody invent this for BlackBerry years ago?!

Just like your Microsoft Outlook notifier or Gmail notifier, PeeKaWho is a simple utility that displays the From, Subject and Opening line of emails being received in a popup window on your BlackBerry's display. So whether you're composing a long email, browsing the web, playing a game (it automatically pauses the game) or doing any one of the other countless things you can do with your Berry, when your notification light starts blinking RED you no longer need to exit the app and jump into your email to see who contacted you. Here's a quick peek at PeeKaWho's features:

  • Able to get email notifier popup from any application on your BlackBerry (even Homescreen).
  • Able to configure popup so you only receive popup from the people who matter to you (select VIPs from Address Book).
  • Able to configure and disable popup so you don't see popup from certain applications (i.e. - no popup while you are trying to dial a phone number or answer a call)
  • Able to set popup auto fade away time (1 to 10 seconds) and disable popups when device is connected via USB.
  • No setup fuss. No pain. It Just Works!
  • Complete integration with the existing email program.

I've really been loving PeeKaWho. One of my biggest pet peeves is when I'm in the middle of composing a long email message on my BlackBerry and a new email comes in. Just in case the incoming message is from the person I am writing to, I always save my my email as a draft and go back to the inbox to check if it's from the person I'm writing to. With PeeKaWho, I can see instantly who the message is from, and either dismiss it or jump right to my inbox to read it if it's important. For me, this alone makes PeeKaWho worth the money. I really appreciate PeeKaWho's configuration screen too - you can dial in exactly when, where and from who you want to be notified via popup. For CrackBerry Addicts who are slaves to their email and the blinking red light, this app is FRAK'N AWESOME.

Introductory Offer: PeeKaWho is being introduced to BlackBerry nation at a low price of only $3.95.  At this intro price a free trial is not available (booo!), but keep in mind FREE upgrades will be available for the life of your BlackBerry, which cover any potential bug fixes required and feature enhancements (SMS support coming in the near future!). Once the introductory promo is over in a few days, PeeKaWho will be going up to its regular retail price of $6.95, which will include a 2-day Free Trial. If you consider yourself a CrackBerry Addict, you might want to save yourself some money, skip waiting to get a free trial, and buy now. If you give PeeKaWho a try, be sure to report back with your comments and suggestions!

Topics: BlackBerry Apps

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Kevin Michaluk Kevin Michaluk 3683 (articles) 3023 (forum posts)
113 comments

Anonymous

if they could integrate SMS into this, I'm definitely sold!

Kevin Michaluk

totally would be sweet. hopefully the developer will add that in future versions.

support@smrtguard.com

We agree with you. SMS is coming :)

ken2mj

this is genious, i gotta get it

tnewton3

What about if you aren't working on your phone. Lets say you just see the red light blinking will the pop up be there when you bring your phone out of standby??

TBryant82

Yes, I would love to know the answer to this as well!

Kevin Michaluk

The popup auto fades away...from 1 to 10 seconds. So unless you grab your phone immediately, odds are it will have faded away by the time you checked if you're wearing/working on your phone. I think it's really geared towards on device use.

Also - you can disable pops up altogether (once it's installed) if you don't want any to interrupt you at all. Lots of settings to play with to get it just right.

And, what I like, you can choose to disable the popups when connected via usb or charging. So say you're working at your computer (getting email on your computer at that time) and your berry is synced, it'll automatically disable your popups.

TBryant82

So what if you have Autostandy enabled? will it have the pop up when ur berry is just sittin there and you go and grab it before the 10 sec?

support@smrtguard.com

Hi there,

To answer question regarding this, PeeKaWho will NOT popup when device is locked or in holster, but if the screen is idle (meaning the screen goes dark, but not locked), popup will still appear.

You can turn off Auto fade away to see the popup that appears while screen is idle.

Thanks for your question.

Support @ SmrtGuard

Anonymous

My company locks my Berry automatically. Will the pop-up come through even if the Berry is locked?

support@smrtguard.com

Usually corporate policy is lock BB after 2mins. So if you turn off your auto fade in PeeKaWho settings and during those 2mins of unlock, popup will appear. If you don't dismiss them manually, and BB auto locks up, those popup will still remain.

During BBlock, however, no popup will show.

Thanks for your questions,

Support @ SmrtGuard

cobra302

i just purchased the software, and downloaded to my phone, but now it wants an activation code, and says i have to email the support site smrtguard. what gives? i thought once i purchased on the store it would be good to go?

Kevin Michaluk

The activation code is in the Order email you receive after you complete your purchase.

Check your inbox. Should have one that came through that confirms your purchase. It will show Order Details along with the Activation Code. Just enter your Activation Code and you should be good to go.

If the email didn't come through, check your junk/spam folder - it's possible it got caught.

If you need support, the email address for tech support on this app is listed on the product page. Click the link that says "Have a technical support question?" and that goes to the developer.

cobra302

PeeKaWho
Activation Code: Please contact support@smrtguard.com (PIN: my pin)
Download: Go to the download page (Full Version)
Product Support: support@smrtguard.com
Message from Developer: Thanks for purchasing a copy of PeeKaWho, your BlackBerry Email Notifier.

Kevin Michaluk

Ok. So you got the order email. Pretty sure here's what happened. When you make a purchase, you need are asked to put in your BlackBerry device PIN during the checkout process.

Did you leave that part blank? I'm guessing you did... the activation code is generated based on your device pin. I'm guessing you didn't enter that field when you checked out, and that's the resulting message. Shoot an email to the developer at the email address listed and be sure to include your device pin. They should be able to generate your activation code quite quickly and get back to you.

Thanks for the patience!

cobra302

I entered my pin, i just took it out when i posted that reply. where it says activation code, it says to contact that email addy, then it lists my pin next to it. i sent them an email, i'll try another with my pin. :(

Kevin Michaluk

hmm.. that's strange then. not sure what happened. if you entered your pin during checkout you should be good to go.

i msged the developer that this blog post went up... am sure they'll be checking in soon to respond to questions/comments/etc.

hang tight!

cobra302

ok, i got an email from their support apolgizing and they got me a code! now to get it working! lol, thanks for the help kev!

Dan Goldman

Does this mean if you get your device replaced under warranty, you need to repurchase the software with your new pin?

support@smrtguard.com

if you still have not gotten the code, send an email to support at smrtguard dot com

thanks.

Support @ SmrtGuard

cobra302

thanks for the quick response, ive got the code now.

TBryant82

Kevin, do you know any info on how it affects "Autostandby" or "Autolock"?

Kevin Michaluk

Looks like PeeKaWho disables itself when the device is locked or in holster/full standby.

Which makes sense...this is really an app for when the berry is already in your hand and in use. If you have your berry in your holster and pull it out, it automatically opens to the email app (assuming you just got a message and your device isn't password protected).

sparkomatic

When it's docked/charging and the clock is showing, it'll pop with new emails. Something that I really like. So, if I'm sitting working with my Bold charging and showing the clock, it'll pop with new messages. After the timeout, it goes back to the clock.

Kevin Michaluk

but if you want to disable popups when synced/charging you can change that setting within the configuration page. which i love. get sooo many emails in a day... little too much popping up going on.

Tre Lawrence

Sounds great... I just am not too happy there isn't a trial.

sparkomatic

Just tested Standby and I did get a pop-up. So, if I press and hold the Mute button to put my phone in standby and it's just sitting on my desk. When an email came in, it popped and then went back to standby after the timeout.

tnewton3

I don't write super long emails out or receive emails enough during BB use to need this application. But I'm sure that this may be integrated for future blackberries. In the future when I start to get many more emials in the hundreds this would be a good application to get. As of now I only get 40-50 a day so no real use...yet.

grandmastem

Nice! I would definitely be down with them adding SMS support ;)

TBryant82

Yes! SMS support would be saawweat! Maybe that'll be a future update to this program! :)

support@smrtguard.com

SMS and BlackBerry Messenger support will be coming in the next release. If you purchased now, you will have LIFE TIME FREE UPGRADE :)

Thanks.

Support @ SmrtGuard

lamonicaj

If I replace/upgrade my device, will I need to re-purchase an activation code????

cobra302

i cant get the program to work. i'm not having a good day apparantly! lol

i've got the program installed, activated, popup enabled, popup auto fade set to 5, popup on when connected via usb,

but when i send myself an email, i get nothing. any ideas?

support@smrtguard.com

Cobra302, no worries.

Why don't you try to reboot your BB (take the battery out and put it back in). Let me know if that helps.

Thanks.

Support @ SmrtGuard.com

cobra302

i did the battery pull, still no luck.

support@smrtguard.com

Most of you have GSM based device (ATT / TMobile / Rogers...etc). In order to activate, you need to setup your APN settings. Click Here for instructions on setting up your APN settings Since we are BlackBerry Alliance Partner, we are in the process of getting approval from RIM to be added to the BIS-B program that will save you this step. Until then, please set your APN setting on your BlackBerry before activation. Thanks for your patience, Support @ SmrtGuard.com

tsells

This app does not work for me either.
I entered activation code, re-booted device, and even did pop-up test.
But it does not activate when I send myself a test e-mail and I am reading another e-mail, playing game, etc.
Suggestions???

cobra302

i'm gonna look into those apn settings, but the instructions are pretty far from clear on the forum it links to. not to mention, it doesnt look like ATT is supported on the list. the settings that are listed are "supposed" to work, but no gurantee.

ok, i found the tcp, apn settings under adavnced, but its already got an address and password. i dont feel like screwing up anything else on my berry at this point. if anyone finds a way (that is braver than me, and knows more) on how to get this to work, please post!

tom1l21

do you know when the next release is? I am planning on sending my phone to verizon to get a replacement and I don't want to have to repurchase the program when the replacement comes in with its new pin. I will definitely be purchasing it when sms support is added. great app.

tedesco

This looks pretty cool. And I just had $5.00 dropped into my paypal account for completing and online survey so meh I just found something to spend it on.

My only concern is my Bold has had a few issues with notifications while the music player is on. But that is another story for the help forums.

Will give it a try and let you know!

Trevor Depeiza

Now that i getting use to my BB it fell and the screen got broken i need to find a screen urgent
i love my BB

clealsgirl

Working perfectly for me!

tedesco

So I am downloading the app and this pops up on my screen

!Uncaught Exception: Module with handle [6999] and index [0] has no application entry point

I hit ok and see what happens.

So then it says application successfully installed. I hit ok, but I am afraid to go run it.

I am on Bold running 4.6.0.134

Any ideas?

tedesco

Is it supposed to be asking me for the activation code everytime I open the application?

I went into my TCP options and set the APN as instructed at the link above.

Still no pop-ups during tests.

Maybe my installation problems have something to do with this.

tedesco

To Abort please do a Battery Pull!

The resolution to all problems. Did battery pull, rebooted, started application, entered activation code one last time. Received message "activation successful" and now its working like a charm.

So my Bold survived self destruct sequence another day.

jmom72

I had an issue when I tried to activate PeeKaWho because I didn't enter my PIN number when I ordered the program. I emailed support@smrtguard.com, and they responded within minutes and resolved my issue. This was outstanding customer service, and I would gladly purchase from this company again! Great job!

rws381#cb

I bought and installed. Does this app only work for the email address that you have set as the default email on your device? It seems to be working fine for my BES address but not at all for my personal address??

cbs2669

Not working for me at all. At least it was only $4

Ub3RdoRK

i almost bought this until i saw no sms :(

Anonymous

I'm having problems with the software.
It installed fine, but when the pop-up window shows, the message is cut in half.
Only the left side of the pop-up window shows text, and the right side looks like it was cut-off.
I'm running O.S 4.5.0.52 on the Blackberry Curve.

What's the problem?

Dirtbuddy420

Looks like i'm having the same problem as others. Installed the app, all went well, entered my code and it took it. Re booted my 8830 (Bell Mobility), 'test popup' works, but sent myself a couple e-mails to no avail. :( what gives? should it work with Bell Mobility?

Dirtbuddy420

Looks like i'm having the same problem as others. Installed the app, all went well, entered my code and it took it. Re booted my 8830 (Bell Mobility), 'test popup' works, but sent myself a couple e-mails to no avail. :( what gives? should it work with Bell Mobility?

shriscean

I've tried EVERY possible configuration of this app and it refuses to work. i'm waiting for the tech support guy to reply but in the meanwhile i'm pissed and i want my 3 bucks back!!!!

Kevin Michaluk

Be sure to send tech support an email. I'm sure they'll get you sorted out.

It seems no matter how much beta testing is done these days, when a new BB app hits the market there are bound to be some glitches. So many carriers, so many different devices and different versions of the OS.

It'll get sorted soon - worth waiting and getting the low price. And you get free upgrades for the life of your device

cobra302

well, i've tried uninstalling and reinstalling, no good. i've tried the default addy, and all the others, still no good. app just doesnt work for me. i went into the tcp settings, and none look like what is listed in the link above. all the information is already filled out, wap.cingular or something like that. at least it was only 4 bucks i guess, as mentioned above. :<

Anonymous

Have 8800 with at&t. Tried d/ling 4.2.0 and got error msgs. Tried 4.2.1 which loaded fine but emails do not pop up. Tried several reboots but not working at all. Any thoughts?

Primate#CB

I have empower pro installed. Will this app still work with this app installed?

tuxtech

This looks like a useful app, but expecting people to pay for a piece of software without first letting them try a demo is unacceptable. And this is because its only costs 3.98? What does this have to do with anything? Would you buy a car from some dealer who knocked a few grand off but because he did that he now wouldnt allow you to take it for a test drive?

Oh i get it. They give you free upgrades for the life of the product. Thats great. So if you dont like the app and your out 3.98, you can feel good knowing that the app that you dont like can be upgraded at no charge for the life of your BB. (or it may depend on how long this company stays around...with practices like this it may not be long)

Kevin states:
"It seems no matter how much beta testing is done these days, when a new BB app hits the market there are bound to be some glitches. So many carriers, so many different devices and different versions of the OS"
Glitches? Making sure the app works with your carrier,device and OS? Wouldnt this be reason for a demo Kevin? They didnt do no beta testing. The "beta test" started when people started forking out 3.98 to try this app, and thats not right :(

.

support@smrtguard.com

Hi Everyone, thanks for all your support and patience.

There are couple of points:
1. If you didn't get your activation code, this WILL GET RESOLVED. Just email support@smrtguard.com

2. We have seen issue with OS4.2.2, if you purchased it and have issue, we will get a new build out ASAP.

3. If you have gotten your activation code and tried to activate. But when you tried activate, no popup appeared on the device. If this happens AND you are on a GSM network, then this is likely a APN setting issues. Please follow

Click Here for instructions on setting up your APN settings

The post is abit outdated, but works. If you have ATT/Cingular, follow the "cingular orange" version first.

Again, thanks for your support and understanding. We will get to everyone.

support@smrtguard.com

Hi Everyone, thanks for all your support and patience.

There are couple of points:
1. If you didn't get your activation code, this WILL GET RESOLVED. Just email support@smrtguard.com

2. We have seen issue with OS4.2.2, if you purchased it and have issue, we will get a new build out ASAP.

3. If you have gotten your activation code and tried to activate. But when you tried activate, no popup appeared on the device. If this happens AND you are on a GSM network, then this is likely a APN setting issues. Please follow

Click Here for instructions on setting up your APN settings

Thanks to everyone for your support and patience.

support@smrtguard.com

Please include

What is your BB model / BB OS / Carrier?

Thanks.

support@smrtguard.com

Here are some common problems:

1. NO ACTIVATION CODE - If you didn't get your activation code, this WILL GET RESOLVED. WE WILL CONTACT YOU AND GET THIS SORTED OUT. WE APOLOGIZE IN ADVANCE.

2. TRIED ACTIVATE, BUT NOTHING HAPPENS - If you have a GPRS / EDGE / HSDPA based BB, you have to enter APN setting on your BB. Because we do OTA activation, 3rd party apps needs APN settings. Please try setting your APN:

Click Here for instructions on setting up your APN settings

The post is a bit outdated, but still works. If you have ATT/Cingular, follow the "Cingular Orange" instruction in the link.

3. GETTING "Implied fixup error" - If your error is “Error starting com_smrtguard_peekawho_410: Implied fixup error for
com_smrtguard_peekawho_410" and you have OS 4.2, that means you have downloaded the app version of 4.1.0.

Please RE-DOWNLOAD from http://www.smrtguard.com/download/peek.jad

THANKS FOR YOUR PATIENCE AND SUPPORT.

support@smrtguard.com

SMS Support will be coming in the next release with BB Messenger support.

Also, as the post indicates, 3.95 is a intro offer. Later this week, we will have a 2 day trial but the price is 6.95

Hope that answers some people's questions.

Thank you for your interests / purchases / questions.

Anonymous

Do you know when the update is going to be released? Verizon is going to be sending me a new 8130 because it is broken, and I don't want to have to repurchase the software when I get the new device in.

Jeff Slater

I was very careful to lead the correct edition. I never had the opportunity ti put in the activation code after downloading the program. While my 8830 said the program downloaded successfully, each time I attempted to activate it I received a lengthy string error message. When I deleted it after several start attempts, it took my BlackBerry 10 minutes to reboot. Something is wrong with this program. I even gave it a second chance and downloaded it again; same results. Something is very wrong. I deleted it and will not install it again. I want a refund.

Jeff G.

I'm pretty critical of products that don't have a trial, but I happen to think this one is cheap enough that it didn't bother me. Besides, even though they haven't explicitly said so, I have to believe if these folks are honest, they'll give full refunds (right, guys?) no questions asked.

Anyway, so far, this seems to work fairly well. I did run into an activation problem, but that was because the activation key was case sensitive. Having to type a mixture of numbers and letters on my 8830 keyboard was a pain, and I had hoped to have the minor shortcut of being able to use lower case letters. No dice.

I do notice that the list of apps to exclude is short. This needs to be EVERY app on my device. The list of apps isn't even complete for the standard built-in ones, much less allowing me to pick from 3rd party apps. The likelihood of me wanting to exclude a 3rd party app is very high. I see this as a major flaw.

Minor suggestion: This one is silly, but if (once you complete the feature set like SMS and dealing with 3rd party apps) you could make the popup actually FADE (instead of just going away), that'd be nice. You advertise this as being like GMail Notify and Outlook and those fade. Even better, allow placement of the popup in alternate locations (like in the lower right) and allow configurable fonts.

Yes, those ideals are frivolous, but it's something to look forward to in the future. (Of course, if you're only charging $4-$7, I'm pretty sure that there will be no further updates in a few months since I can't see how you can make enough money to actually make it worthwhile to spend much time on further enhancements that you've already promised for free).

support@smrtguard.com

Jeff,

Thanks for your purchase. SMS will be coming soon (not months).

Thank you for your suggestions, especially about the every application.

Support @ SmrtGuard

mookish

I want to know how this app handles multiple emails/sms/IM's/bbm's coming in at once. As we all know those on BIS may receive emails in groups and there are times when I'm bbm'ing with several people at once, what happens when I get bombarded with several messages at once, weather email sms or bbm? Will it just display a pop-up for the first msg? the last msg? or will I get consecutive pop-ups as in outlook?

This could also apply to those who turn their phone off or are in an area with no service for a while like me here in NYC riding the subway, what happens when you turn your phone on in the morning, or come out of the subway and get flooded with messages?

Right now for me, the today theme handles what this app does, if I'm on my bb and get an email/sms, I just hit the end key (if I'm in another app) which jumps to my home screen and using the today theme I get a quick glance of the sender and subject...

The app sound promising, but more develpoment is needed IMO.

kevstar

Hi downloaded software added activation code and nothing happens.Tried the help page and I need my APN. Cannot find that ftom my carier Orange UK.Any help appreciated.Kevstar

kevstar

Hi Kev Downloaded software.Added activation code nothing happens.Asks for code everytime I turn software on.Tried email helpline. Cannot find reference to Orange UK APN code.Plus if did would this undo any other settings on my BB.Lov the podcast Kev.Kevstar

jkberry10

I have a 8330 with Sprint and had no trouble at all downloading and installing. Love the way it works. Thank you.

Kosala

Please tell me how you got the app to work for your BB8830 with Sprint. What OS are you on? What are your APN settings? I have the Empower Email Viewer app installed. Is this a problem. I've tried all the recommendations mentioned on other posts. Someone help. Thanks

cr0bar

Purchased at 7:30 GMT but the activation code sent doesn't activate my phone (the data indicator looks like it does a send/receive when i click close, so i'm guessing it's trying to activate). I double checked the pin of my BB against the confirmation email but still no dice...

Replied to the confirmation email and forwarded it to support@smrtguard.com but not heard anything back.

Hopefully it will get resolved soon...

cr0bar

Just spotted the post above:

2. TRIED ACTIVATE, BUT NOTHING HAPPENS - If you have a GPRS / EDGE / HSDPA based BB, you have to enter APN setting on your BB. Because we do OTA activation, 3rd party apps needs APN settings. Please try setting your APN:

Click Here for instructions on setting up your APN settings

My network charges me for APN access on top of my Blackberry BIS. Do you have to active every time you upgrade your BB OS?

3rd party apps don't need to use APN settings. I can think of loads that don't use it, one example is Twitterberry

support@smrtguard.com

Hi All,

Thanks all again for your support. If you have enter the activation code but NOTHING happens. Check if you have your APN settings setup.

If no, follow this link from PinStack:

SET YOUR APN HERE

If you have verizon / or CDMA based device, this does not apply to you.

Thanks.

Support @ SmrtGuard.com

Anonymous

OK, but how 'bout when this happens on a Verizon device? I'm on an 8130 running OS 4.3.0.97 and having the same problem - nothing happens when I enter my activation code, even though I see the data arrows flying like mad. I have an E-mail in to your support folks, but thought I'd also post this here so others could see the reply.

BTW, I'm sure you're overwhelmed with support issues - good job with keeping up on everything! And, more importantly, thanks for making the app available at such a great price!

Queen4111

Support @ SmrtGuard -

Did you answer the question about User License?

Is this application a FREE transferable to an upgraded BB or will you have to re-purchase the app again???????

Please answer the question.
Thanks.

Primate#CB

I do not know this for a fact BUT, my assumption is that you can transfer the app using DM to your new device the same as you can with all apps. Again, I DO NOT KNOW THIS TO BE FACT.

cr0bar

My network charges me for APN access on top of my Blackberry BIS. Do you have to active every time you upgrade your BB OS?

KingofHeart4711

I boughbt this program early this morning. I gave my pin when I ordered it and didnt receive an activation code. I emailled support to get one and I havent gotten one yet. Ive been waiting all day

rockroadie

this would be a better program if i worked with a blackberry holster that puts the phone to sleep, since it doesn't i am going to have to switch to another holster so it works all the time.

support@smrtguard.com

Thanks to everyone for their support and patience.

Before you email support@smrtguard.com, please ready this page:

http://www.smrtguard.com/peeksupport.html

THANK YOU VERY MUCH

The Steve

This is weird...everything installs/registers, but like the others it doesn't work when I receive email to any of my three accounts. HOWEVER, it DOES work when I send my Service Books and receive my confirmation emails from T-Mobile. Other than that, no workie.

8320, OS 4.2.2.180 on T-Mobile.

drums4u2002

I have a 8830 verizon (grrrr)of course and i do not get any popups it looks like everything is right on the phone i even rebooted and pulled the battery
????
Help

drums4u2002

I have yet got this crap to work not even once i uninstalled it and I am getting my money back

stepchild

I guess I'm lucky. I downloaded this app last night and it's working just fine. I can't wait for the update giving sms and BBM.

I using an 8310 on AT&T with OS 4.5.

cobra302

i think the os is what is causing our problems (those on 4.2.2)

Anonymous

If I buy this for my 8700r, would i be able to transfer the program to another BB or i have to purchase this again?

Remrose

The pop up is great if you are working on something but does not wake up your BlackBerry out of its screen blank/power save mode. Thus if you have your BB sitting on your desk with the screen blank/powered down, only the notification light tells you a message is received.

It would be nice if the screen save would come out of its blank mode and show you the notice. Especially if I am on a call on the office phone and a mesage comes in, seeing the pop-up would let me decide how to handle/end my current call rather than keep guessing what was received.

sheepdog#WN

maybe i am misssing something here but i have had similar problems to the others listed. i install the program, enter the activation code and nothing happens. every time i go back into the program i am asked to enter it again. i tried to options>advanced options....but to tcp option to be found. i have a sprint 8330 curve. this is driving me nuts. i installed and deleted this thing, re-installed it, pulled the battery, etc. any help would be appreciated. for the record, i haven't hear squat from the company, so i would have to strongly disagree with the poster who had a great response time. thanks.

support@smrtguard.com

Hi All,

Thanks for taking the time to post your problems/issues.

Here is the support page:

http://www.smrtguard.com/peeksupport.html

For people that have installed / registered but having "no popup" issue, we are working on a fix. But in the mean time, we have seen user getting this to work with a OS upgrade:

http://forums.crackberry.com/f52/peek-who-problem-74897/index4.html#post756414

To help us better trouble shoot, those that are having problem with popup, can you send us your error log?
1. Send yourself a quick test email.
2. Upon receiving the email, from the home screen, please press Alt key + LGLG, this will show your
the error log.
3. Please do 'copy' and then paste into an email to support "at" smrtguard "dot" com

Thanks for your help, patience, and understanding.

Nick_Monger

I have been waiting a long time for an application like this. There have been so many occasions where I have been setting up a mtg or composing an email on my Bold and then the mystical red light flashes at me and I cannot concenrate until I know who has just emailed me. Now, with PeeKaWho I can easily see the sender and subject of the mail and I can concentrate on finishing what I was doing.

Everyone should have this application..GET IT NOW!

minionmale

The whole process of downloading and activating was a breeze. I found the PeeKaWho icon (which changes when the cursor hovers over it), opened the sofftware and set up my desired parameters. So far so good. However, the only problem is NO pop-ups occur (regardless if the phone is in standby or not). I rebooted the phone to see if that solved the problem. Alas... no change. No pop-ups... nada... nothing.

My phone is the curve 8330, carrier is Verizon and OS is version 4.3.0.127.

Any ideas on how I can make this software work?

Thanks

Minionmale

I did get the application to work. Most of the issues were on my side and not the fault of the program.

The only disappointment that I have right now is the window does not popup when the phone is in sleep mode. Is that what others are finding?

Thanks

lilme08

Ok, so I really want to buy this app and start using it now, but I know that I am going to get another BB in the future. I just read that you have free upgrades only with the same pin. So when I get my next BB, I have to repurchase the app again? That's strange. Any reason why?

Blknberry

when will this be available for the 8320? Gotta have this

Anonymous

I downloaded it and set it up yesterday and I love it. It's one of those things you would think would come standard in the BB.

I initially had the same problem as everyone else but once i realized it was a APN issue I got it authorized real quick. There support staff are really quick on the ball to make sure you get it set up right so ask for help.

Bruce E Lively

i cant get this product to work i have T Mobile using bb curve 8320 anybody using t mobile having problem getting this to work?

dejan

I have been using this GREAT app for two days now and I must say that apart from initial activation problem (was resolved promptly) everything works great.

I would suggest to developer to find some alternative activation process or at least streamline the current one, it would be a shame that such great application receives negative feedback because of messy activation.

Also, what I miss and would love to see in future versions:

- ability to mark messages as read or delete them
- ability to jump to received message not to inbox as it is now
- in case of multiple received messages ability to scroll thru them

Keep on the good work!

kx5674

I've downloaded, and activated the app, and rebooted as requested. I'm using the BB8830 w/ Sprint. Has anyone been able to get the app to work. It appears everything is fine- just no pop ups?

msdizzydolores

I want to download the app to, but I'm not updating my OS until TMo releases their official release of 4.5.

Will this app work for the 8320 on 4.2? And why? I think we need some love too!

support@smrtguard.com

Hi,

Here is an update:

PeekAWho v1.12 is now available, here are what have changed:
- No more APN settings, activation is easier.
- Fade time is longer, up to 60 seconds
- Fixed button problem on 87xx series running OS 4.5
- Fixed problem caused by bursts of emails (more than 5) that result in popup not showing until reboot.
- Now includes a 2 day full trial

Update to "No Popup" problem:
We are working with RIM to identify OS inconsistency, so we are still working on this issue for people who are not on OS 4.5 (or don't have official OS 4.5 avail on network carrier)

Thanks for your support.

support@smrtguard.com

Hi,

Here is an update:

PeekAWho v1.12 is now available, here are what have changed:
- No more APN settings, activation is easier.
- Fade time is longer, up to 60 seconds
- Fixed button problem on 87xx series running OS 4.5
- Fixed problem caused by bursts of emails (more than 5) that result in popup not showing until reboot.
- Now includes a 2 day full trial

Update to "No Popup" problem:
We are working with RIM to identify OS inconsistency, so we are still working on this issue for people who are not on OS 4.5 (or don't have official OS 4.5 avail on network carrier)

Thanks for your support.

support@smrtguard.com

Hi,

Here is an update:

PeekAWho v1.12 is now available, here are what have changed:
- No more APN settings, activation is easier.
- Fade time is longer, up to 60 seconds
- Fixed button problem on 87xx series running OS 4.5
- Fixed problem caused by bursts of emails (more than 5) that result in popup not showing until reboot.
- Now includes a 2 day full trial

Update to "No Popup" problem:
We are working with RIM to identify OS inconsistency, so we are still working on this issue for people who are not on OS 4.5 (or don't have official OS 4.5 avail on network carrier)

Thanks for your support.

support@smrtguard.com

Hi,

Here is an update:

PeekAWho v1.12 is now available, here are what have changed:
- No more APN settings, activation is easier.
- Fade time is longer, up to 60 seconds
- Fixed button problem on 87xx series running OS 4.5
- Fixed problem caused by bursts of emails (more than 5) that result in popup not showing until reboot.
- Now includes a 2 day full trial

Update to "No Popup" problem:
We are working with RIM to identify OS inconsistency, so we are still working on this issue for people who are not on OS 4.5 (or don't have official OS 4.5 avail on network carrier)

Thanks for your support.

jenniscott

I just got this and was very excited to get it and have ahd it for a few days but have yet have seen it work...am I missing something? Is there something that is blocking this application from working? please help!

minionmale

This may seem stupid that I did not notice this... but I didn't.

After you've downloaded the program, gone through the activation etc., one expects it to begin working as described. Yes? Well not in my case. Suggestion. Find the "@" postaage stamp icon on your phone. Click it. The menu comes up. In my case the "Enable Popup" button was NOT defaulted (selected). No wonder the program didn't work.

Mine works fine now. One major disappointment is there are no popups when the phone is in the sleep mode.

support@smrtguard.com

We just rolled out a fix for those who are having problems:

www.smrtguard.com/download/os422fix/peek.jad

For more on this fix, refer to TYPE 1 user on our support page:
http://www.smrtguard.com/peeksupport.html

Also, please check our FAQ for more info:
http://www.smrtguard.com/faq.html

jp316ad

I got this program and had a problem that I had to email support for. The automated email gives them 24 hours to respond but I had an answer in an hour! They answered quick and sent me on my way. With service like that, what can I say. :)

geezy21unc

i have a boost mobile 8350i upgraded to few versions, doesnt work , even emailed tech, nothing...i want my money back...