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113 Comments

Posted by Anonymous Monday, Sep 22, 2008 1237 days ago

if they could integrate SMS into this, I'm definitely sold!

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

totally would be sweet. hopefully the developer will add that in future versions.

 
 
Posted by support@smrtguard.com Tuesday, Sep 23, 2008 1237 days ago

We agree with you. SMS is coming :)

 
 
Posted by ken2mj Monday, Sep 22, 2008 1237 days ago

this is genious, i gotta get it

 
 
Posted by tnewton3 Monday, Sep 22, 2008 1237 days ago

What about if you aren't working on your phone. Lets say you just see the red light blinking will the pop up be there when you bring your phone out of standby??

 
 
Posted by TBryant82 Monday, Sep 22, 2008 1237 days ago

Yes, I would love to know the answer to this as well!

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

The popup auto fades away...from 1 to 10 seconds. So unless you grab your phone immediately, odds are it will have faded away by the time you checked if you're wearing/working on your phone. I think it's really geared towards on device use.

Also - you can disable pops up altogether (once it's installed) if you don't want any to interrupt you at all. Lots of settings to play with to get it just right.

And, what I like, you can choose to disable the popups when connected via usb or charging. So say you're working at your computer (getting email on your computer at that time) and your berry is synced, it'll automatically disable your popups.

 
 
Posted by TBryant82 Monday, Sep 22, 2008 1237 days ago

So what if you have Autostandy enabled? will it have the pop up when ur berry is just sittin there and you go and grab it before the 10 sec?

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

Hi there,

To answer question regarding this, PeeKaWho will NOT popup when device is locked or in holster, but if the screen is idle (meaning the screen goes dark, but not locked), popup will still appear.

You can turn off Auto fade away to see the popup that appears while screen is idle.

Thanks for your question.

Support @ SmrtGuard

 
 
Posted by Anonymous Monday, Sep 22, 2008 1237 days ago

My company locks my Berry automatically. Will the pop-up come through even if the Berry is locked?

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

Usually corporate policy is lock BB after 2mins. So if you turn off your auto fade in PeeKaWho settings and during those 2mins of unlock, popup will appear. If you don't dismiss them manually, and BB auto locks up, those popup will still remain.

During BBlock, however, no popup will show.

Thanks for your questions,

Support @ SmrtGuard

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

i just purchased the software, and downloaded to my phone, but now it wants an activation code, and says i have to email the support site smrtguard. what gives? i thought once i purchased on the store it would be good to go?

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

The activation code is in the Order email you receive after you complete your purchase.

Check your inbox. Should have one that came through that confirms your purchase. It will show Order Details along with the Activation Code. Just enter your Activation Code and you should be good to go.

If the email didn't come through, check your junk/spam folder - it's possible it got caught.

If you need support, the email address for tech support on this app is listed on the product page. Click the link that says "Have a technical support question?" and that goes to the developer.

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

PeeKaWho
Activation Code: Please contact support@smrtguard.com (PIN: my pin)
Download: Go to the download page (Full Version)
Product Support: support@smrtguard.com
Message from Developer: Thanks for purchasing a copy of PeeKaWho, your BlackBerry Email Notifier.

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

Ok. So you got the order email. Pretty sure here's what happened. When you make a purchase, you need are asked to put in your BlackBerry device PIN during the checkout process.

Did you leave that part blank? I'm guessing you did... the activation code is generated based on your device pin. I'm guessing you didn't enter that field when you checked out, and that's the resulting message. Shoot an email to the developer at the email address listed and be sure to include your device pin. They should be able to generate your activation code quite quickly and get back to you.

Thanks for the patience!

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

I entered my pin, i just took it out when i posted that reply. where it says activation code, it says to contact that email addy, then it lists my pin next to it. i sent them an email, i'll try another with my pin. :(

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

hmm.. that's strange then. not sure what happened. if you entered your pin during checkout you should be good to go.

i msged the developer that this blog post went up... am sure they'll be checking in soon to respond to questions/comments/etc.

hang tight!

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

ok, i got an email from their support apolgizing and they got me a code! now to get it working! lol, thanks for the help kev!

 
 
Posted by Dan Goldman Monday, Sep 22, 2008 1237 days ago

Does this mean if you get your device replaced under warranty, you need to repurchase the software with your new pin?

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

if you still have not gotten the code, send an email to support at smrtguard dot com

thanks.

Support @ SmrtGuard

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

thanks for the quick response, ive got the code now.

 
 
Posted by TBryant82 Monday, Sep 22, 2008 1237 days ago

Kevin, do you know any info on how it affects "Autostandby" or "Autolock"?

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

Looks like PeeKaWho disables itself when the device is locked or in holster/full standby.

Which makes sense...this is really an app for when the berry is already in your hand and in use. If you have your berry in your holster and pull it out, it automatically opens to the email app (assuming you just got a message and your device isn't password protected).

 
 
Posted by sparkomatic Monday, Sep 22, 2008 1237 days ago

When it's docked/charging and the clock is showing, it'll pop with new emails. Something that I really like. So, if I'm sitting working with my Bold charging and showing the clock, it'll pop with new messages. After the timeout, it goes back to the clock.

 
 
Posted by Kevin Michaluk Monday, Sep 22, 2008 1237 days ago

but if you want to disable popups when synced/charging you can change that setting within the configuration page. which i love. get sooo many emails in a day... little too much popping up going on.

 
 
Posted by trelawrence Monday, Sep 22, 2008 1237 days ago

Sounds great... I just am not too happy there isn't a trial.

 
 
Posted by sparkomatic Monday, Sep 22, 2008 1237 days ago

Just tested Standby and I did get a pop-up. So, if I press and hold the Mute button to put my phone in standby and it's just sitting on my desk. When an email came in, it popped and then went back to standby after the timeout.

 
 
Posted by tnewton3 Monday, Sep 22, 2008 1237 days ago

I don't write super long emails out or receive emails enough during BB use to need this application. But I'm sure that this may be integrated for future blackberries. In the future when I start to get many more emials in the hundreds this would be a good application to get. As of now I only get 40-50 a day so no real use...yet.

 
 
Posted by grandmastem Monday, Sep 22, 2008 1237 days ago

Nice! I would definitely be down with them adding SMS support ;)

 
 
Posted by TBryant82 Monday, Sep 22, 2008 1237 days ago

Yes! SMS support would be saawweat! Maybe that'll be a future update to this program! :)

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

SMS and BlackBerry Messenger support will be coming in the next release. If you purchased now, you will have LIFE TIME FREE UPGRADE :)

Thanks.

Support @ SmrtGuard

 
 
Posted by tom1l21 Monday, Sep 22, 2008 1237 days ago
 
 
Posted by lamonicaj Tuesday, Sep 23, 2008 1237 days ago

If I replace/upgrade my device, will I need to re-purchase an activation code????

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

i cant get the program to work. i'm not having a good day apparantly! lol

i've got the program installed, activated, popup enabled, popup auto fade set to 5, popup on when connected via usb,

but when i send myself an email, i get nothing. any ideas?

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

Cobra302, no worries.

Why don't you try to reboot your BB (take the battery out and put it back in). Let me know if that helps.

Thanks.

Support @ SmrtGuard.com

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

i did the battery pull, still no luck.

 
 
Posted by support@smrtguard.com Monday, Sep 22, 2008 1237 days ago

Most of you have GSM based device (ATT / TMobile / Rogers...etc). In order to activate, you need to setup your APN settings.

Click Here for instructions on setting up your APN settings

Since we are BlackBerry Alliance Partner, we are in the process of getting approval from RIM to be added to the BIS-B program that will save you this step. Until then, please set your APN setting on your BlackBerry before activation.

Thanks for your patience,

Support @ SmrtGuard.com

 
 
Posted by tellsells Monday, Sep 22, 2008 1237 days ago

This app does not work for me either.
I entered activation code, re-booted device, and even did pop-up test.
But it does not activate when I send myself a test e-mail and I am reading another e-mail, playing game, etc.
Suggestions???

 
 
Posted by Cobra302 Monday, Sep 22, 2008 1237 days ago

i'm gonna look into those apn settings, but the instructions are pretty far from clear on the forum it links to. not to mention, it doesnt look like ATT is supported on the list. the settings that are listed are "supposed" to work, but no gurantee.

ok, i found the tcp, apn settings under adavnced, but its already got an address and password. i dont feel like screwing up anything else on my berry at this point. if anyone finds a way (that is braver than me, and knows more) on how to get this to work, please post!

 
 
Posted by tom1l21 Monday, Sep 22, 2008 1237 days ago

do you know when the next release is? I am planning on sending my phone to verizon to get a replacement and I don't want to have to repurchase the program when the replacement comes in with its new pin. I will definitely be purchasing it when sms support is added. great app.

 
 
Posted by tedesco Monday, Sep 22, 2008 1237 days ago

This looks pretty cool. And I just had $5.00 dropped into my paypal account for completing and online survey so meh I just found something to spend it on.

My only concern is my Bold has had a few issues with notifications while the music player is on. But that is another story for the help forums.

Will give it a try and let you know!

 
 
Posted by Trevor Depeiza Monday, Sep 22, 2008 1237 days ago

Now that i getting use to my BB it fell and the screen got broken i need to find a screen urgent
i love my BB

 
 
Posted by berrycrack Monday, Sep 22, 2008 1237 days ago

Very cool app! ;)

 
 
Posted by clealsgirl Monday, Sep 22, 2008 1237 days ago

Working perfectly for me!

 
 
Posted by tedesco Monday, Sep 22, 2008 1237 days ago

So I am downloading the app and this pops up on my screen

!Uncaught Exception: Module with handle [6999] and index [0] has no application entry point

I hit ok and see what happens.

So then it says application successfully installed. I hit ok, but I am afraid to go run it.

I am on Bold running 4.6.0.134

Any ideas?

 
 
Posted by tedesco Monday, Sep 22, 2008 1237 days ago

Is it supposed to be asking me for the activation code everytime I open the application?

I went into my TCP options and set the APN as instructed at the link above.

Still no pop-ups during tests.

Maybe my installation problems have something to do with this.

 
 
Posted by tedesco Monday, Sep 22, 2008 1237 days ago

To Abort please do a Battery Pull!

The resolution to all problems. Did battery pull, rebooted, started application, entered activation code one last time. Received message "activation successful" and now its working like a charm.

So my Bold survived self destruct sequence another day.

 
 
Posted by bloocracker Monday, Sep 22, 2008 1237 days ago

worth every cent!

 
 
Posted by jmom72 Monday, Sep 22, 2008 1237 days ago

I had an issue when I tried to activate PeeKaWho because I didn't enter my PIN number when I ordered the program. I emailed support@smrtguard.com, and they responded within minutes and resolved my issue. This was outstanding customer service, and I would gladly purchase from this company again! Great job!

 
 
Posted by rws381 Monday, Sep 22, 2008 1237 days ago

I bought and installed. Does this app only work for the email address that you have set as the default email on your device? It seems to be working fine for my BES address but not at all for my personal address??