Audi has released an application to help customers connect directly to Audi roadside assistance from their BlackBerry smartphones. The app provides an easy solution for Audi owners to take advantage of their free roadside assistance packages when needed. Audi Roadside mixes the use of pre-registered owner info, GPS from the device and an easy phone UI to help solve problems quickly when using the app.
- Vehicle registration - Drivers simply provide their Audi's vehicle identification number (VIN) and some basic personal information to register the App with their customer information on file. This provides Audi Roadside Services your specific details when you request service, and greatly shortens the time it takes to dispatch service.
- Audi Roadside Assistance - With a few simple steps, the driver selects the type of service they require (e.g. jump start, fuel delivery, tire change or tow) and the App locates the driver via the smart phone's GPS capabilities. The assistance request is sent to the Audi Roadside Assistance dispatcher as the call is connected to enable the dispatcher to provide faster service. Once the dispatch is complete, the App captures and conveniently stores the dispatch details, including the name of the roadside provider en route to the customer and estimated time of arrival.
- Dealer Locator - For convenient access to dealer information, the App allows users to search for dealers nearby or within a given city. The App displays the dealer's name, location, hours of operation and phone number. With one touch, the user can display nearby dealers on a map or immediately call the dealer. This is particularly helpful when a service appointment is required immediately.
The Audi Roadside app is available as a free download for most devices in BlackBerry App World.