AT&T rolling out BlackBerry 10.2.1 update for Z10 and Q10

AT&T rolling out BlackBerry 10.2.1 update for Z10 and Q10
By Simon Sage on 16 Apr 2014 10:53 am EDT
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After a few early hints last night, BlackBerry 10.2.1 has started rolling out officially on the AT&T Z10 and Q10.

BlackBerry 10.2.1 adds in quite a few welcome features, such as a pinch gesture in the hub to filter the view, direct installation of Android .APK files, a customizable quick settings menu, and many, many more new features. If you're looking to update, just swipe down from the top of the screen, go to Settings, and scroll down to Software Updates.

AT&T customers, do you already have 10.2.1 on your BlackBerry Z10 or Q10? Was it worth the wait?

Source: AT&T

272 comments

scrapmetal58

Finally.

Posted via CB10

slagman5

I was already using a leak, and just updated to the "official" one from AT&T. I'm glad they finally released it too, but it's no big change for me, lol.

Posted without the aid of AutoCorrect with my physical keyboard via CB10

canuckbear

You're a more engaged user.

Posted via CB10

canuckbear

Agreed!

Posted via CB10

BB10user07

Great...late but better than never

Posted via CB10

limodavid

I am downloading the update. How long does it take to do so!! I gotta get going!! I'm at 51% of step two HELP

aming63

I would NEVER wait for AT&T! I have been doing it on my own and very happy.

1magine

The right approach. To sort of quote the BBT, "I've been responsible for my own upgrades since 2008."

raino

Anything they took out? It wouldn't be like AT&T to keep everything in

00stryder

Haha +1

Posted via CB10

jmb12177

More like what crappie did att ad to the os

Posted via CB10

coaltowking

Probably just the typical lack of tethering and hot spot... I'm sticking with the unofficial.

I have more friends because I do drugs!! 10.2.1.2141 Baby!

coaltowking

I lied. Apparently, this is a "mandatory update" it's downloading it automatically without asking me.

I have more friends because I do drugs!! 10.2.1.2141 Baby!

Santiago_nyc

It about FREAKY time as always the last carrier to roll out the 10.2 .1 I can't believed that Sprint and other carrier beat AT&T shame on you AT&T !!!!!!!!!!!!!!!!

DStLouis

Humm ! If i'm not mistaking, I do believe it's even one of the last carriers worldwide to roll it up.
3 month ago -> http://crackberry.com/full-list-carriers-have-released-blackberry-1021-s...

Anovascular

Nice. Welcome to 10.2.1, AT&T users!

Motorola V3xx -> Nokia E63 -> Nokia N900 -> Nokia N9 -> BlackBerry Z10

limodavid

If I stop the downloading will the Z10 still work and then I finish later?

HighwayBob

Still nothing. This is getting ridiculous.

Posted via CB10

joyfulnoise5

I tried unsuccessfully twice last night to update via Link, and once OTA, but the update still hadn't shown up yet. Finally, I used the BlackBerry App Loader (http://us.blackberry.com/software/smartphones/update/blackberry10-os.html). If this link doesn't work, go to BlackBerry's software updates page for BB10 devices. Scroll down to the section for "Update on the web". That process failed for me the first time. The second time I tried, it worked, but took at least 45 minutes. Hopefully it will work for you.

jscaustx

That's weird because the update via the Link took about 30 minutes with no problems at all for me earlier this morning.

njrPTA9273

Thanks Link failed me miserably. I downloaded via BlackBerry on the Web. It took >4hours And it had an error so I had to start over bit now I'm finally rocking 10.2.1

Posted via CB10

blutricky

The update didn't show up for me, OTA last night but worked fine through BlackBerry Link.

Posted via Z10 (AT&T)

Norman Cooke

What's ridiculous is to continue giving AT&T business...

Posted via CB10

Cephas Barlow

Sweet! Finally, have been waiting....haven't installed the Leaked at all, can't say I didn't think about it a couple times though. ;). Now let's get the whip cracking on 10.3 so that it comes out at the same time as everyone else. :)

Posted via CB10

Cephas Barlow

Scratch that, it's not showing up for my Q10

Posted via CB10

Eugene Comiskey

145 files, more than one hour.

This is big. I got it from BlackBerry link.

Reboot of phone took a long time. Maybe 15 minutes.

Posted via CB10

birdman_38

That's nuts. Hope people do a backup first.

Prem WatsApp

Yes, Link and the OTA download page on the phone itself tell you to. But who cares to read nowadays? You know what I'm taking about.

I would never update without a backup, if I depend on the phone.

Zzzzwiped from a Zedevice....

leejayh

Had it a long time ago. I used a T-Mobile sim to get the auto update. Scr3w ATT and their poor support of BBY

Posted via CB10

thelink74

I did this update last night on BlackBerry Link and this morning I noticed my Z10 no longer can access the internet??

anyone else experiencing this?

HighFlight88

Try an extra full shutdown and restart. That's what helped after 10.2.1. It's been smooth sailing for the past few months now.

Posted via CB10 on Q10

jscaustx

Not me. The update via the Link took 30 min without any problem for me this a.m. I don't know why some people have been having some difficulty with their updates, etc.. *scratches my head* Hope you got it fixed somehow by now.

Phillip Young

FINALLY!!!!!!

Posted via CB10

EchuOkan1

I had 10.2.1.xxxx from other carriers since it came out. Great to see the official from AT&T. I believe it was worth waiting for if you where still running 10.1. Cheers!

Posted via CB10

Revord

Same here. The version I'm on is a bit behind the one AT&T is putting out, but I'm not biting. I'll install the one that just popped yesterday before I install AT&T 's

Posted via CB10

Blackberry_Genius

Glad I found 10.3.....

Posted via CB10

Jimmy Fong1

Still waiting for the ota :( #cantcomesoonenough

Posted via CB10

elliott436

If update is still not showing take sim card out and hook up to blackberry link and you should see the update.

Posted via CB10

17blackberryQ10

Got mine! Finally!!! :D

Posted via CB10

Kaye_max008

I already have, but finally, at least for at what what customer

Z10 10.2.1.2228

maclaskey

Have it already

Posted via CB10

SC457

Had it already for a long time already but glad others finally have it on AT&T, makes a big difference!

Maybe we'll see BB10 get more traction now others will see 10.2.1 running on all devices on all US carriers.

Monica Buruato

I have the Z10 on AT&T, and decided a few weeks ago to download the update via Sachesi. So worth it! Loving it! I am glad it is finally out for others who decided to wait though. Enjoy! :D When 10.3 comes out, I don't plan on waiting as long. ;)

Oiram Asojonih

Sachesi in mid February and stopped anxiously waiting for AT&T. Glad I tried it, but regret not doing it earlier. Glad the wife will get it now, I see her trying not to look envious at all the new features, but she stubbornly wouldn't let me load a leak because she's been afraid something would go wrong.

Question: I'm running 1925. Am I likely to see AT&T's update offered on my device being that it is a higher release or would I only see that if my device were running 10.1

Posted via CB10

dikku11

yep you will be prompted to update to a higher version

DallasJohnson11

No I'm still waiting for mine to hit me. :(

Posted via CB10

elliott436

Did you try updating it threw blackberry link?

Posted via CB10

jscaustx

Have you tried BlackBerry Link? Elliott436 was correct about the Link. That's what I did this a.m. I already knew the update was available on BB Link before I got here. :-)

franchise22

Had it. But it is nice to be running an official release again.

Posted via CB10

Mia Hawkins

Will I have to reload snap and my other Android apps if I install att update? I'm currently running 10.2.1 via sachesi

Posted from my Z10 on AT&T

dikku11

Nope no need to reload if you are doing OTA update(unless you use autoloader).Not sure about link though.

Mia Hawkins

Thanks!

Posted from my Z10 on AT&T

andrewlondon

So far al my Android apps are working on my Q10. A few icons are hidden because there are too many in a folder because AT&T added their junk.

Mia Hawkins

Good to know. Thanks!!

Posted from my Z10 on AT&T

chaddt

Upgrading through link leaves all your android apps in tact

Posted via Q10

Mia Hawkins

Just upgraded and everything is still there and functional. Thanks guys!

Posted from my Z10 on AT&T

wiezel007

This should be welcome news to some of our American brethren.
...About time AT&T!!!

Posted via CB10 on a Z10 running on BB10

SergioChecco

About time! Question. Do I need an WiFi connection for the update and do I still need to do a back up? Thanks!

Posted via CB10

dikku11

Yes i guess you'll be needing a Wifi connection.Anyways Do a Backup as you never know When You'll need them

SergioChecco

Thanks for the info!

Posted via CB10

Prem WatsApp

If you're on a generous or unlimited data plan, you're fine without wifi.

Watch your data cap! It's a gigabyte or more...

Zzzzwiped from a Zedevice....

trsbbs

Rehashed old news. Started yesterday.

Posted via Verizon Z10 - OS v10.1.2.2174

LLAmos

With Sprint and ATT defiantly waiting months to roll out the upgrade what can we expect when the next software update is ready for release?

I wonder if these companies were betting that BBRY was DOA and simply refused to allocate the resources needed to test the upgrade.

I trust John Chen's on top of this for the future. For me (not being a tech wizard), I wish BlackBerry would sell directly to us rather than waiting...and develop whatever tech is necessary to unlock phones across platforms so we can move when a carrier shows its ass.

Posted via CB10

Quantinaa

About to download! So excited!

Posted via CB10

ljohnson17

Woohoo it's finally here

Posted via CB10

CrackedRosco

When will they release the update for the Z30? Sorry, couldn't resist...everybody who waited for the official at AT&T, enjoy it! It's great!

Posted via my Z30 on VZW from Philly

HseFly

Although I already had the leaked version loaded, I installed official version this morning. It went smooth and fast, OTA. So far all is functioning well. Android apps to include Snap present and untouched by update.

 Posted via CB from my Z10

Posted via CB10

Saulii

Sorry AT&T, using Z30....

Posted via BlackBerry Z30!!!

joyfulnoise5

I tried unsuccessfully twice last night to update via Link, and once OTA, but the update still hadn't shown up yet. Finally, I used the BlackBerry App Loader (http://us.blackberry.com/software/smartphones/update/blackberry10-os.html). If this link doesn't work, go to BlackBerry's software updates page for BB10 devices. Scroll down to the section for "Update on the web". That process failed for me the first time. It worked the second time I tried, but took at least 45 minutes.

David Tyler

Mine didn't show up on Link or OTA unit I rebooted the device.

Posted via CB10

Oiram Asojonih

Haven't tried link yet, but will this evening after my phone stops blowing up for the day.

Posted via CB10

Workingmen

Installed official ATT last night. Had a lower level 10.2.1 leak but has not had time to install the latest leak.

HighFlight88

Congratulations to our long-suffering American friends.

Posted via CB10 on Q10

Dominick079

Yes it was worth the wait because in time I had to wait for a official software update from AT&T I purchased a Note 3 instead and I actually got the Kit Kat update before BlackBerry users got 10.2.1. I just got the update about 2 weeks ago so that's probable why BlackBerry users just 10.2.1.

niss63

I've been on 10.2.1 since Rogers released it. After waiting for AT&T on all of the previous updates, I decided that they would not be in charge of my updates again.

It's a bit more work, but the results are worth it.

artie

Congratulations guys.

Sean Fanelli

I loaded it via link but it seems a little buggy...I I have to wait 7 hrs to check and I'll see if I can get the Att one

Posted via CB10

Dominick079

So was AT&T the last us carrier to release 10.2.1?

joeldf

Yep. Dead last.

Posted via CB10

Dominick079

Yeah they were waiting to finish testing Kit Kat on all their devices before they started testing 10.2.1. AT&T has a lot more Android then BlackBerry customers so they will always cater to their needs first. Its one of the many reasons I switched to Android. I got tired of waiting months upon months for updates. I also got tired of jumping through hoops to find a Z30 compatible with AT&T. They still haven't released a AT&T compatible Z30 and doubt they ever will. I have a feeling the other US carriers will stop carrying BlackBerry also. You cant even purchase one in store you have to order it online SMH.

Tim-ANC

I think last in the universe.

itiswhatitisnt

Finally! Where is 10.3 now ?

sftwre

Not here...as of 12pm EST Q10 does not see any update.

vladi

No freakin way!

.....

Pffffff

tavora

Att doesn't pay attention to they customers

Posted via CB10

Dominick079

They pay attention to their iPhone and Android customers. I have been with AT&T for 7 years and have always received excellent customer service from them. They even gave me a free month of cell service because my neighborhood was devastated by Hurricane Sandy. I don't know many carriers that will do that. Verizon customers couldn't even make a phone call a few days after the Hurricane was finished.

9lives353

I think the worst thing (well one of the many worst things) about the carriers is the lack of communication and commitment. I had this with T-Mobile when instead of telling me that they have no plans to carry the Z30 just fobbed me off with a "no news on this device" stock response.

If the vendors have a roadmap and deliver an update to the carriers for testing in a certain timeframe, then the carriers should be able to share a roadmap for release with customers. But carriers prefer to move covertly. If T-Mobile and their gobshoite CEO want another pain-point to tackle, that's a good one to move on to.

Dominick079

When they tell you they have no news on this device that means they wont be carrying it. Carriers know months in advance whether they will carry a particular device.

Gerrardough

Just updated OTA on my q10. Awesome!!!

anon5129477

Damn it! The Rogers Release was working sooooo gooooddd!!

theHip

This must mean official 10.3 is around the corner for the rest of the world.

Posted via CB10

Drdoom23

Updated and happy bout damn time Att

Posted via CB10

rickster2611

BlackBerry needs to control this situation.

Posted via CB10

BKGreen

Yes, finally. This is the version BlackBerry should have started with. Now advertise people will see what makes BlackBerry 10 better than iPhone and Android. And know that we have access to apps outside BlackBerry World no one can use the lack of apps excuse anymore.

Posted via CB10

Davi20d

loaded leak a few months ago after seeing the updates on one of my European associates Q10. Had it not been for the leak I was ready to move on and leave Blackberry and Att...tired of being treated like an after thought.

rcab

I had the "automatic update" turned on so I got the update OTA and it was installed before I even knew it was being released. Maybe because I complained on Twitter and Facebook so much that they released to those of us who had written on their social media pages. I had updated some time ago using Sachesi on Rogers and T-Mobile. I am visiting in Hong Kong now and so I have used the release for the day here and it seems not to be running with the battery being as hot as the other versions. My Z10 is unlocked using 3rd party so I can use local sim card while traveling.

Tim-ANC

Me too. I had the Rogers release through Sachesi. Did the ATT update through Link today. Took forever. Not seeing anything different. No bloatware though. Never did get a notification in Alaska.

rdorbala

My Z10 was already in 10.2.1.2102. I could OTA update to 10.2.1.2179 rolled out today. I didn't notice any difference between 2102 and 2179 builds though.

Posted via CB10

jaysoni7

If you get nothing, just reboot your phone and you will get instant notification from att

Posted via CB10

web99

Well it was about time that AT&T pushed out the 10.2.1 update. I'm happy that their BB10 subscribers who choose not to install a leak can finally get to experience the improvements that others have been enjoying for the past few months.

Posted via CB10 from my spectacular Z10

BeautyEh

Better late than never...? BB will probably focus on AT&T and Verizon going forward...Chen said something to that effect in an interview.

Posted via CB10

ErinnM

I leaked it on my phone. I'll do the official later. :)

Posted via CB10

hundoman

I still don't believe it.

It has been almost a year since ATT started carrying BB 10 devices and in that time they didn't release a single BB 10 OS update of the 3 that came out.

ATT, Verizon, and Sprint are all so tied up to Apple with the sales quote requirements for respectively $14 billion, $21 billion and then $14 billion for Sprint over two years it is like why even carry other phones as we all know these cell companies have to offload Apple phones to their customers or they owe Apple the money.

What a shame the US cellular market has become.

I have even given walked into ATT to complain about the lack of BB OS 10 updates to and they say why do you have a Blackberry. Gave my business cards out to the manager offering to help any BB 10 users to upgrade to the current BB 10 OS's for a fee but I bet he just threw the cards out.

Question if I have been upgrading multiple peoples phones via the leaded 10.2.1 how do I go back to the ATT supported OS version. Via Blackberry Link or?

Thx in advance.

Alberto8

The carriers are married to apple and samsung. They justice department shoulud investigate and invalidate these deals as they are anticompetitive and hurt consumers. Apple and Samsung have a defacto cartel stronghold on U.S. Carriers.

Wolf35Nine

That's an interesting point. I never thought about it from that perspective.

Jay Hooker

Still waiting for it OTA in South Carolina

Posted via CB10

agarwal.apar

Better late than never!!

Posted via CB10

detgm

Even though I had already put 10.2.1 from TMobile on my z10, I went ahead and updated to get the "Official Carrier" upload. Too early too tell....I was truly impressed with the initial update that I put on. So time will tell...

jeepdad00

Hellz yeah just got my notification!! Bout time!

My schweet Z10!!

DonHooleyOh

This has to be an exciting day for many on AT&T. Patience paid off. Can't wait to get home and download. Almost lost hope for a second. :D

Posted via CB10

Dawin Arvelo

Congratulations to all AT&T BlackBerry Customers enjoy it, you deserve it.

BlackBerry Q10 From T-Mobile Running 10.2.1.2228!

MrRtic

Bout time Latt&t...not waiting for your sorry ices for 10.3 I'll be updating on my own from now on....HA!!!

Posted via my FABULOUS z10

Atmarix

'bout time...

From my White Z30

Data547

I tried the update... An error occurred while downloading software for your device. Please verify your Internet connection or try again later if the problem persists.

There is NO problem with the internet connection. Link does the same thing. Blackberry.com does the same thing on four different networks, cable, high speed DSL, a T1 line, a work network.
Get the note in hub to update, but that requires wifi, which is expressly forbidden in any secure biotech worksite.
Any suggestions of how to get it to work appreciated.

Data547

Posted via CB10

afrazhaque

I had the same issue. Same exact error via Link.

HighwayBob

So use a different wifi. How about at home??? Or a Starbucks, etc.

Posted via CB10

zanalith

I have tried two nights in a row, two different computers, all means of update links and I am getting the same message. I get some where between 9%-15% and then down it goes, and up pop the error message. This is extremely frustrating. Guess my AT&T cable modem isn't strong enough to handle the download : |

mshark1

Working like a charm...

rmoldershaw

Have been enjoying 10.2.1.537 leaked version for almost 5 months but glad to get the "official" 10.2.1.2179 from AT&T. Can't wait for a solid version of the leaked 10.3 to install won't wait for the AT&T version.

Too long it bringing it public.

Posted via CB10

Jimmy Fong1

Finally! The update begins. Had to take out my battery and put it back in. Then the update notification was there!

Posted via CB10

BDLIVE4463

About fucking time. Hopefully they give us 10.3 quicker.

Tyler Nellissen

Lol I've had it for months thanks sachesi

Posted via CB10

BB Super Junior

Unreal how long some carriers take. Just unreal.

Aka S.Jizzle Z30STA100-5/10.2.1.2141

Eugene Comiskey

My wife's z10 is now downloading from att, direct from phone, yeah!

600 plus megabytes...

Posted via CB10

EAFD

Nothing for me. I was in the same room as my buddy when we both checked for updates. He got it I didn't. What a crock. I sent a tweet to AT&T and they game me a link on how to check for an update. Frustrated!

Posted via CB10

sjmartin007

You can restart your phone and the notification to download may pop up. I had the same issue.

Posted via CB10

JamesA Winsteadjr

It was worth the wait. I wish that this was the OS released instead of 10.0 at launch.

Posted via CB10

djdoubleD

at last the 7 people using their BB10 device on at&t get their much awaited update.

Wbrian

Just got shots and giggles, I checked for the update last night after reading the article. Wasn't there. Tried again couple hours later, and my phone (Z10), said I could only check for updates once every 24 hours. I still have 7hours and 36 minutes to wait til I can check again... I'm on an earlier leak, and wanted to check out the ota upgrade...

Posted via CB10

MozThaGreat

BB link has never worked for me(had to use an SD card when originally switching devices.) And now it won't go pass 75%ish on the installation. Reinstalled link and everything now.

mdobin

Got it. Haven't used it much yet.

Posted via CB10

Monteman73

Yeah I got the update on my Z10 last night but did it through BlackBerry Link. I would say it was worth the wait but I was starting to lose my patience with AT&T.

Posted via CB10

delgadom

Already had it... but getting a small bump to version 2179 and a 58mb download. It’s all good, just waiting for AT&T to begin selling Z30

Posted via CrackBerry on my un-official 10.2.1 AT&T Z10 BlackBerry

8ch

Bout darn time

Posted via CB10

fernandozunigaSRT

I don't seem to have it yet

Posted via CB10

xtremeled

Ive been using a leak for over two months now. Looks like the official ATT ver is newer.

dre51292

Hello everyone,

I manually updated to 10.2.1 with sachesi a few days ago on my z10. It worked great for the first day or so but now I'm experiencing some bugs. Should I first remove the leak from my phone and then proceed to update the official at&t release? Would this be a safe route? Or would installing the at&t release over the leak I have currently installed just fix itself or make it worse?

Thanks

Posted via CB10

ttlub

Don't have it yet! Open the gate AT&T!

Posted Via Z10 Smarterphone

newcollector

I have been ragging on AT&T on twitter for not getting the 10.2.1 update out to consumers for a while now. I have been running the 10.2.1 leaks and officials from other carriers since they were first available. I did load this OS on my AT&T device this morning. It is the first time I have been running an official AT&T OS since I bought my Z10 in June. Everything is running smoothly!

By the way, this is the first time I have ever used Link to upgrade. Easy Peasy!

Posted via CB10 via my Z10

louiscar

Awesome live it but It didn't save my

Posted via CB10

mcournoyer

I installed 2012 via Sachesi, and it screwed up my VVM. I just updated to the AT&T version and still no luck. Dang.

Posted via CB10

CV4evr

I'm on Sprint and could care less. I'm just here to find out ATT has with no doubt the hottest female users commenting on CB!!

Posted via CB10

DavidRupa

Not worth it unless it came with the release of the Z30

Posted via CB10

eninrebmun

Congrats to you non leaker at&t people. Finally

I really hope the day comes when blackberry has its own control over OS updates.

Posted via CB10

chad1276

I love it! I think it was worth the wait, but don't think we should have had to wait that long... now I need to figure out how to do the Android apps and all this just made my Z10 a brand new phone again!

Posted via CB10

Jimmy Fong1

I spoke too soon. My download did not completely occur. According to my phone a new update doesn't exist and that i have the latest 10.1. What should i do?

Posted via CB10

samvel2001

I have the AT&T Z10 and I got the update today OTA. Also I send one to my brother overseas (AT&T Z10) this morning he got OTA update as well without using AT&T sim card.

Posted via CB10

Electricurrent

Just yesterday I manually upgraded cause I was out if patience. Only one more day...

Posted via CB10

Oilers24

Is there a problem with link? When the update came to Verizon I tried to update via link and was not successful. I had to update OTA. Seems the same thing is happening with the AT&T roll-out.

Posted via CB10

biggiegc

So, should I update via Link or Sachesi? Which will be easier/cleaner ? Thanks in advance.

intrepid_pe

Any link on where to get direct apk files?

Posted via CB10

EenerG

I have been using a leak for months and absolutely have loved all the changes. I think ATT and other providers here in US aren't concerned with BlackBerry users :-(

Posted via CB10

stlscott18

Okay, I have 10.2 finally. I see that I have priority HUB. Now what?

Posted via CB10

rlgwood

Nothing for me yet in Central Illinois. Good thing I am on 10.2.1.2141. Been doing leaks since 08/08

Z10 10.2.1.1055

Craigwhitten

Is it available via Link only or is the OTA being pushed? I have been trying the OTA all day and no upgrade.

Dylanmichael603

I live in Houston and use AT&T. I'm still waiting on the update for my Z10...

Posted via CB10

stlscott18

Dylan, restart your phone and try again. I'm on Q10 and did it OTA

Posted via CB10

Dylanmichael603

I have restarted it twice.

Posted via CB10

CobaltTiNor

Smh I had to check for updates like 15x and then it appeared, after I tried to update it hung and then mentioned server issues or something. Now it's back to saying no update available. At this point maybe I should just do the leak. I swear ATT hates blackberry.

Posted via CB10

francodanny22

Ahh finally just woke up looked at my phone an bam 10.2 notification on my hub time to download :)

Posted via CB10

louiscar

Love the.new update its amazing

Posted via CB10

jt597

What's so amazing about it?

Publicado con Zeta Diez

ekorman

Finally AT&T rolled out 10.2.1! I've been waiting such a long time for this. I had even begun to think that AT&T didn't care about us blackberry users, but now I'm guessing otherwise! It did take them quite some time although, but still, I'm thrilled!

Posted via CB10

CV4evr

Lol best comment so far. Well sorry to burst your bubble, but they still don't give a flying rat's ass about BlackBerry.

Posted via CB10

cb9384

Had it for a couple of weeks now... I should have waited.. Guess i'll update to the real AT&T tested, tried, and true version...

Carrie Evans

I have been trying since this morning to update, fails every time. Q10 is plugged in, have tried both at my work and home wi fi networks.

beercraftr

Got the OTA update in central Illinois for my Z10. Can anyone tell me if I will ever be able to update my Z30 from att?

Posted via CB10

Ricardo_N

AT&T is screwing this loyal BlackBerry Enterprise customer. For the past month I've been very clear and vocal with customer service. Roll the update out or I'm bouncing to a new phone provider, new OS and lose my money. Still haven't seen the update yet in Pennsylvania. I swear they must want BlackBerry/RIMM to fail!

Posted via CB10

HUNTZODIAC

Smh haven't received the update here in Virginia smh double time

Posted via CB10

Mr Met11

Nothing yet here. Z10 in NYC...

Posted via CB10

roberto69pablo

Nice, for all!!!

Posted via CB10

Johberry

I already had a 10.2 update from Blackberry when I bought my factory unlocked Q10, so this update didn't really do much for me. No changes from the OS I had initially, but I am so glad for those with locked AT&T phones that this has finally been released.

Posted via CB10

flacrack

Mine downloaded OTA last night. The first change I noted was the ring tone. My phone rang and I had no idea what it was. Sneaky!! Nothing else unusual all day. I upgraded from .2141 I think. Like 550 mb. and went flawlessly.

Dylanmichael603

Still waiting in Houston...

@ATTCustomerCare ignored my tweet...

Posted via CB10

CJH315

In Houston, just got it. Finally!

Posted via CB10

Joe Fiero

YIPEEEE!!!!!!!

Posted via CB10

HighwayBob

Nothing here in CT. Tried OTA and Link with no updates available.

Posted via CB10

1raygin

Got my update via Link. Every thing went smoothly!

Posted via CB10

pattyhill556

I had my update some months now I have stop waiting on AT&T.

Posted via CB10

t her

Updated through link here in Detroit

Posted via CB10

rallen562

I've got to ask, is the OTA the non destructive way to go? Getting the mandatory update. Don't want to manually enter 117 passwords. Updating from .2102.

Posted via CB10

Tim-ANC

Doing it through BlackBerry Link is probably the best way to go. Was seamless for me. Nothing lost. All passwords kept. Do a backup first.

rallen562

Thanks Tim-ANC backing up now. You up here in Anchorage too?

Posted via CB10

Connor83

Not seeing anything that makes it a wow for me. Besides the Hub icon. It did however erase my bookmarks, some contacts don't show the name on my text (just the number). I personally think the hub iis too busy now. I was hoping for a flash update in the browser. But i'm sure i'll get it all figured out. But my first impressions were nothing great.

Dhruv Brahm

Got it!!! Am about to cry...

Posted via CB10

astrodan13

Finally an update for all of you on AT&T! Enjoy all the improvements! APK is on its way! Lol

Via my Z10 with 10.2.1 awesomeness

cantina4me

Got the update here in Hawaii!! Feels like I'm on an Easter Egg hunt looking for all the upgrades ;)

Z10STL100-3/10.1.0.2074 AT&T

bbuser76

It's about time.

Posted via CB10

rjkolo

Using a leak for a long time now...if I had another carrier that had coverage in my raul area I would...

Posted via CB10

chrlesmd

I had the leaked os. Downloaded the "official" one tonight. Doesn't seem to be any different. Makes me even more confident in posted leaks. Can't wait for 10.3.

Posted via CB10

winston318

I can't get it. It says I have the latest update but it's a real old leak

Posted via CB10

Jimmy Fong1

I have been trying to down load via the link. But i keep getting an error message which says "error occurred while downloading software to your device. Please verify your internet connection or try again later...". WTF?!

Any ideas about trouble shooting this?

Posted via CB10

Cyclingman25

Mine did the same. So i downloaded it via the Settings / software update and my Wi-Fi connection. It took about 7 hours, with a 1.6 bps connection

Posted using my awesome Z10

bbz1010

Just updated my Q10, I've had the update on my verizon z10 for close to a month. Get your sh*t together AT&T.

TonyHove

I really feel for the American BlackBerry 10 users. Such long delays in getting updates! Not cool

Posted via the CB10

SergioChecco

Got the update today and I'm happy w it!

Posted via CB10

AustinBassist

Updated, and NO SPEAKERPHONE! WTF. Anyone else gave this problem?

Posted via CB10

KOman

Got it!...it's ok to be last AT&T we still love you. ; )...

Posted via my fancy BB10 pager thingy

Gene Ellison

Took about 10 hours total up upload and installation.... once the smoke clears i'll you know what my Z10 is doing...

Posted via CB10

Cyclingman25

Just stumbled upon it yesterday while I was hooked up to my pc and BlackBerry Link. I started install last night at 10 pm just finished at 5 am.

First thing I noticed, I lost all my old text messages. :-(

Posted using my awesome Z10

CV4evr

Since you updated through link, I'm sure made a backup first.

Posted via CB10

ken_mason

I've been running a leaked 10.2.1.xxx on both my Q10 anc Z10 since early in the year with no problems at all.. "upgraded" to AT&T's version because I believe they are pretty diligent in their software robustness tests. Upgraded both through BB Link and they are running fine. I thnk there maybe a small uptick in battery life, but I'll understand more after 3-4 days. A long time BB user, I'm very pleased with BB10 and the 10.2 improvements are terrific, very useful in business environments.

az32216

Finally got the upgrade today and love the new features!! Almost feels like a new phone.

Posted via CB10

OTCHRussell

Woke up this AM and found the update notice on my phone. As some of you said it takes a long time, I will wait till tonight to upload it.

I guess for one more day I can live with 10.1.0.2020!! After all, it has been working great for almost a year! I hope the update doesn't screw anything up. :-). I did a backup just in case.

Posted via CB10 on my Q10

cycling56

Got mine this morning, took about 45 minutes :)

Posted via CB10

Mr.Ground

Am I the only one who got updated automatically? I had a released version from another carrier running. When I looked at my phone last night it had automatically started downloading a "mandatory update".

Posted via CB10

BionicKris

I had that too. I was running another leak I loaded with Sachesi and I didn't even plan to do the AT&T update. I happened to see my phone rebooting and then a message came up saying that an update had been installed. Surprise, surprise!

Posted via CB10

az32216

It took about 1.5 hours to update this morning.

Posted via CB10

PAUSEgonKILL

I think this update is very nice. But the battery drains very fast. Am I the only one that notice this!? & it got very very more difficult and it moves a little slower.

Posted via CB10

Kiddo2050

I think mine is draining faster. But I'm also using it a little more checking out features etc. So hard to tell.

Posted via CB10

christoph77

Better late than never..

C0038297E Quote of the Day (BBM Channel)

kwatkins66

Got the update notification here in California! Woohoo!!

Posted via CB10

Dylanmichael603

After pressing "Check for Updates" a million times and restarting my phone 3 times the update finally showed up at 3:00 AM central time in Houston. I had to make room on my phone and in the morning I started the update. It was taking a very time to download and it was almost complete when it says "Please wait", "Error", "Retry". When I click "Retry" it checks for updates and says that I'm running the latest software 10.1. I haven't been able to to get the update to come back since this morning...

Posted via CB10

E_the_CameraMan

Just plug your phone to your computer via USB and go to BlackBerry's website and you can update your OS from there... Let me know how it turns out for your buddy! Good luck :)

Dylanmichael603

I got the update through Link, thanks!

Posted via CB10

InfinityBerry

I thought it would never show up for the Z10

Posted via CB10

thelixa

Installed, has taken over an hour... Now I am stuck in reboot... Taking bets on when the phone will finally restart... (sigh)

Chad Saunders1

I got mine from Sprint @ 3 am Eastern Time. It did cause a problem on my Q10. It ran wicked hott the next day and loaded all my Facebook messages all the way back till June of of 2013. Then did not open Facebook at all. I uninstalled and reinstalled the app and it slowly cam back to life. Now it loads normally; I was back to battery pulls for a day ot two. Works like a charm now!!!! Welcome AT&T to 10.2!!!!!

Posted via CB10

stevesny

I just installed the new 10.2 and so far it looks great but I realized that they removed a great feature that I have been using all the time. You no longer have the option to forward a email from a different email account, for the life of me I don't understand why this was removed from 10.1????????????

Posted via CB10

TXBBguy

It showed up as a notification, but not in BlackBerry Link. I backed up my Z10 in Link and then ran the OTA update with no issues. Then I updated a dozen or so apps.

I like the new BlackBerry weather app. I don't see a dark theme option though.

Posted via CB10

Connie Grinols

I'm frustrated after the upgrade. The most important connection is my work email. It constantly keeps asking me to put in my password. This was never an issue before the upgrade. I have OWA for work, and my other personal hotmail account works fine.

Harryl6134

Had leaked 10.2.1.1055 on my ATT Z10; tried to update OTA, with no joy. Tried to repeat but got the "one attempt in 24 hours" message

Tried using link this am, and was flawless. All apps and data came across, and only had three "bloatware" apps from att to delete. All good so far.

Posted via CB10

Do Hung

Battery is not good as the previous os. I will wait for some days.

Posted via CB10

CJH315

Personally, I'm far from ok with the time it took for att to drag their feet on the update especially from a company who thinks so highly of themselves. I MUST have my phone working at all times for family and work.
I couldn't afford to download a leak only to mess up and brick my phone. ( that would be my luck). Even with this OTA version, I had to restart my phone a few times till it started showing my hub.
Is their some back room meeting where executives are discussing ways to doom blackberry, such as holding out so long for upgrades because, bottom line, it's always about the money. Some say it's the tech... their still testing....and so one and so forth.

It's all about someone lining someone else's pocket. IMO

Sorry for the rant.

Posted via CB10

BionicKris

It sure seems like there are some backroom meetings going on to come up with ways to give BlackBerry the boot. SMH..

Posted via CB10

arturoz10

I have a z10 from at&t and I didn't get the update what do I do

Posted via CB10

Hillbillyjon

I got the update with BlackBerry Link but now my blue tooth does not work. Anyone else have this problem...or. enter yet, a solution?

creative1here

Liking it. Yes worth the wait. But that wasn't very nice of AT&T

Posted via CB10

Hillary Martinez

Ehhhhh not much of a difference. Expected more features

Posted via CB10

NG1L

Got a couple days ago, about time

Posted via CB10

lbjailer

It seems as if my phone's signal strength has decreased since the update for 4G.

Posted via CB10

wootendw

It came without warning. I had already installed the leaked version. Now all of a sudden I have the apps back that came with device - MyAT&T!

Posted via CB10

peednus

Was running leaked 2141 on my Q10. The battery life on this AT&T update sucks ass. I'm gonna revert back.

Posted via Commodore 64

rkevwill

Well ATT and BB, congrats. Problem is now, my corporation 3 weeks ago decided to cancel all BB support within our system. All 3700 users are now on iPhone and Android. First there was terrible help and support on BES, then lacking features in OS10, and then of course, no 10.2 forever. I'm sure gonna miss my BB, but for the last year or so, it didn't support all the features even OS7 did.

mgrunhut

i am having three problems with the 10.2 and when i called ATT, they verified that 9 out of 10 people are having issues. i hope BB comes out with a patch real fast:
1) Slow
2) Battery drains faster
3) Not all my contacts came over from my Outlook - this is the worst one.

stabbicus

Came here to verify I wasn't the only one experiencing this.

Posted via CB10

OTCHRussell

The contacts are my biggest problem with the update. I originally synced with outlook when I got the Q10 last June. I probably shouldn't have as I have too many contacts on my computer, but it was working OK. After the update, some contacts are linked that shouldn't be, some are duplicated, some are merged so that I have repeats of phone numbers in the same contact, ALL of the addresses are listed as "other" even though many are work and many are home. When my Husband calls me from his iPhone it pops up with my name!! I decided to correct these manually and to eliminate many of the unnecessary contacts and will no longer try to sync with my computer. I will do a backup when I am done.

That being said, copy and paste is much improved, I love being able to chose white or black themes. I especially had problems seeing the calendar with the dark theme, but enjoy reading CB with the dark theme. I am very happy to have been able to put my Kindle books on my BB. I waited 10 months for that, as I had Kindle on my BB9000 and used it all the time.

Basically, I am very happy AT&T finally released it. Nothing ever goes perfectly smoothly, but I'm sure in a few days it will all settle down. As far as the battery goes, the jury is still out. I spent 3 hours today working on the contacts, and yesterday playing with settings, so I'm sure that ran my battery down. Luckily I have the charging bundle!

TheOtherBob

Thanks for your post. I have the merged contacts issue (see original post below), but haven't found any that are missing. These were all on an exchange account for Outlook, and my Outlook directory is as it should be as far as I can tell. I'm hoping I don't have to manually separate and recreate on the blackberry.

JL1111111

im having the same issues. its killing me. battery is dying within hours, every application is slower... almost a 5sec delay on everything.

suevc

I got it with no issues and I LOVE it!

Posted via CB10

jtfrn

I wish I could get it to download! I get upward of 75 percent of the download done, then it stops and says unable to complete. I have freed up several gigs of space, and now it says I'm running the latest software but it is still the old number showing. I give up!

Posted via CB10

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