AT&T now offers international LTE roaming to Canada
Carriers | 48 Comments AT&T now offers international LTE roaming to Canada Good news for North American travelers as AT&T has announced today that customers who travel to Canada will now be able to take advantage of LTE speeds. With a little help from Rogers, AT&T is the first carrier to offer international LTE roaming. So when you're hopping the border you no...

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Jul 23, 2014 Strong subscriber growth powers AT&T's Q2 2014 earnings
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Strong subscriber growth powers AT&T's FQ2 2014 earnings

AT&T had a great quarter that was driven by the addition of 2 million new users to its wireless and wireline businesses. Combined with the rest of its operations, the carrier reported that revenues were up 1.6 percent, meaning that it took in $32.6 billion. The carrier noted a higher $1 billion operating expense compared to a year ago at $27 billion giving it an operating income of $5.6 billion.

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May 18, 2014 AT&T acquiring DirectTV
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AT&T acquiring DirectTV

AT&T has announced that they're planning to buy DirectTV. Rumored for weeks, the deal would give AT&T access to 20 million DirectTV customers and, theoretically, make them more competitive with Comcast, which is in the midst of their own merger with Time Warner Cable. Continue Reading →

Apr 16, 2014 AT&T rolling out BlackBerry 10.2.1 update for Z10 and Q10
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AT&T rolling out BlackBerry 10.2.1 update for Z10 and Q10

After a few early hints last night, BlackBerry 10.2.1 has started rolling out officially on the AT&T Z10 and Q10.

BlackBerry 10.2.1 adds in quite a few welcome features, such as a pinch gesture in the hub to filter the view, direct installation of Android .APK files, a customizable quick settings menu, and many, many more new features. If you're looking to update, just swipe down from the top of the screen, go to Settings, and scroll down to Software Updates.

AT&T customers, do you already have 10.2.1 on your BlackBerry Z10 or Q10? Was it worth the wait?

Source: AT&T

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Feb 26, 2014 AT&T lights up LTE in 12 markets across the nation, brings 4G to coverage to 300,000 more
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AT&T lights up LTE in 12 markets across the nation, brings 4G to coverage to 300,000 more

The build-outs of the LTE networks of AT&T and Verizon in the United States have hit the point where they're covering smaller cities in 4G radio signals. In fact, just today Ma Bell announced that they're flipping the switch to turn on AT&T LTE coverage in 12 municipalities around the United States, though the largest in this batch is Bismark, North Dakota, population: 65,000. There used to be a time when a single new LTE network meant millions were covered — now it takes a dozen new markets to cover a mere 300,000. We're on the long tail of the LTE coverage build-out now. The full list of new AT&T LTE coverage follows.

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Feb 25, 2014 AT&T rolls out unlimited international messaging for texts, pictures, and video
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AT&T rolls out unlimited international messaging for texts, pictures, and video

If you happen to be on one of AT&T's Mobile Share plans and have friends, relatives, acquaintances, coworkers, or just people you want to message with that happen to live outside of the United States, then we've got good news: AT&T is making international messaging free on February 28th.

In addition to the free messaging, AT&T is rolling out reduced international calling rates. The new World Connect Value package that includes 1¢ per minute calls to "over 35 countries, including Canada and Mexico." Those other countries are located exclusively in the Caribbean and Central and South America, and tiny nations like St. Pierre and Miquelon are counted among them.

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Feb 24, 2014 AT&T adds international LTE roaming in Spain, France, Japan, Australia, Singapore, and 8 other countries
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AT&T adds international LTE roaming in Spain, France, Japan, Australia, Singapore, and 8 other countries

Late last year saw AT&T adding international LTE roaming in Canada and the UK, and today they're adding 13 more nations to the list. If the added services are treated in the same way as AT&T's deals with EE in the UK and Rogers in Canada, the rates charged for the "Data Global" add-ons won't change with the addition of LTE services, though AT&T did not say if that would be the case in their press release. AT&T put a full list of the countries where you'll be able to get LTE speeds while roaming starting today:

Today, AT&T has expanded its international LTE footprint to now include Spain, France, Japan, South Korea, Australia, Hong Kong, Switzerland, Malaysia, Russia, Singapore, Guam, Hong Kong and Antigua & Barbuda. AT&T is committed to providing its customers a wider global footprint to enjoy LTE data speeds. In fact, AT&T currently has agreements to allow for LTE roaming in over 200 countries.

It's worth noting that there are still hurdles to getting LTE roaming working. AT&T and the LTE carriers in Canada use different LTE bands, so it may be hit or miss whether or not your specific phone will be able to roam onto LTE while abroad. Thankfully, modern smartphones are consolidating more and more LTE bands into single devices (manufacturing is just easier that way), so your chances are much higher if you have a fairly new phone.

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Jan 22, 2014 Want a BlackBerry Z30 from AT&T? Sign this petition and let them know!
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Bring the Z30 to AT&T!

I love it when the BlackBerry community takes action, and that's exactly what's happening this week. Nick Cooper (@Nickc1307 on the twitters) wants to buy a BlackBerry Z30 from his carrier, AT&T.

Of course, AT&T is not currently selling the BlackBerry Z30. To date, the 5" touchscreen BlackBerry 10 phone has been a Verizon exclusive and there has been no real indication that is going to change anytime soon.

So while it may not help, it certainly won't hurt to let them know you'd love to see the Z30 come to AT&T too. Be sure to jump over to petitions24 at the link below and sign the petition. Let's do this!

Sign the Bring the Z30 to AT&T Petition!

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Jan 03, 2014 AT&T dishing out up to $450 for convert T-Mobile users
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In what seems like a never ending battle between the two carriers, AT&T is now offering up to $450 for T-Mobile users who switch services. Starting today, AT&T users can trade in their old devices to receive a promo card of up to $250 and also an additional $200 per line when changing their service to an AT&T next plan, buying a phone at full price or activating a device they currently own.

Overall it's not such a bad deal if you have T-Mo service in your area. Also a pretty bold move by AT&T. Check out the press release below for more.

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Dec 20, 2013 BlackBerry Z30 with AT&T bands heads through FCC
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Verizon is holding onto the "exclusive" tag on the BlackBerry Z30 at the moment, but if the FCC tells us anything, that might all change soon. Forums member LutherSnow74 spotted a new device heading through the FCC -- and it looks to be a Z30 model with AT&T bands. 

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Dec 09, 2013 AT&T now offers international LTE roaming to Canada
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Good news for North American travelers as AT&T has announced today that customers who travel to Canada will now be able to take advantage of LTE speeds. With a little help from Rogers, AT&T is the first carrier to offer international LTE roaming. So when you're hopping the border you no longer have to worry about losing speed on your LTE device.

Check out the press release below and hit the comments to discuss!

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Jul 29, 2013 BlackBerry Q5 possibly heading to AT&T
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Previously noted to be arriving on Fido and Koodo in Canada, it seems as though the BlackBerry Q5 could also be making its way to AT&T as well according to some new information posted by @evleaks, who has a pretty solid track record for such things.

The information doesn't offer up any details on when exactly or any pricing but for some, just knowing it may arrive is enough considering the amount of folks who've been asking if they could import one from Canada for use on AT&T. We'll keep our ears and eyes open for more info should it pop up.

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Jul 16, 2013 AT&T announces 'AT&T Next' - Offers customers yearly upgrades on payment plans
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T-Mobile created a ton of headlines recently when they announced their new JUMP upgrade program for customers. Not one to stand by and watch the competition get ahead, AT&T has now announced 'AT&T Next', a new way of financing and upgrading handsets. As part of Next, AT&T customers will have the ability to upgrade their handset with no money down every 12 months assuming you sign up for a payment plan with your device from the beginning.

In short, AT&T will now allow you to buy a new device on a payment plan with no down payment but you'll be paying the full, unsubsidized price over equal monthly payments for 20 months. After you're 12 months into that payment plan, you can opt to trade in your undamaged, working device and receive a brand new one with again no down payment and the remaining 8 months of your previous device payments will be wiped out. 

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Jul 12, 2013 AT&T and Best Buy lower pricing on the BlackBerry Z10
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If you don't mind two-year contracts and are looking to pick up a BlackBerry Z10, Best Buy and AT&T are your best bets right now in the US. Through the AT&T website and corporate stores you can now pick up a BlackBerry Z10 for $99.99 or less if you make of their ongoing trade-in offers, that's down from their original pricing of $199. 

Not good enough? Head on over to Best Buy where they've reduced the pricing even further. $49.99 will get you either an AT&T version or a Verizon version with the Verizon version coming in white or black. A lot of folks didn't like the Z10 pricing at launch, what about now?

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Jul 09, 2013 AT&T finally rolling out BlackBerry 10.1 update for the BlackBerry Z10
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If you're in possession of a BlackBerry Z10 on AT&T that's still running an older OS, now would be a perfect time to go ahead and check for updates. We're starting to see some cases of OS 10.1.0.2074 rolling out in the CrackBerry Forums plus, we've also received several emails from folks stating the update has finally arrived as well. Some changes noted in this release are:

  • Keyboard improvements including, word prediction by swiping up on letters to retrieve an entire word, delete words with a single swipe to the left, hide the keyboard with the spacebar or swiping down with two fingers
  • Setup Toolkit tutorials, BB made additional video tutorials available in the setup buffer
  • Improvements on post Balance activation instructions and made it easier to find instructions to switch between work spaces
  • Reworked user interface (UI )in the email/sms text entry field to better expose message actions (attach, formatting, importance flag)
  • Improved visibility in Hub for message service connectivity/status. Added yield sign graphic and top line status bar to emphasize connectivity problems. Added an “activity spinner” on manually invoked “refresh

The update should weigh in at around 334MB with it arriving OTA (Over The Air) in addition to being available through BlackBerry Link. If you're not seeing it OTA as of yet, give it some time to appear or try grabbing it through BlackBerry Link. Also of note, if you're running a leaked OS higher than this release, there's a good chance in it may not appear for you. In which case, if you want to be on an official build you'll need to downgrade via a factory reset and then download the official OS that way. Meanwhile, at Verizon HQ.

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Jul 02, 2013 AT&T rolling out software update 10.1.0.2030 to BlackBerry Q10 owners
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If you're on AT&T and making use of a BlackBerry Q10, you should go ahead and check for updates either through your device or through BlackBerry Link. Several reports in the CrackBerry Forums confirm AT&T has begun rolling out software update 10.1.0.2030 for the device but sadly, no change appears to of have gone with it. The underlying OS is noted to be 10.1.0.2121, so there's that. Feel free to drop by the forums and share whether or not you got the update and if so, what changes you're seeing with this release. Oh, and if you're a ticked off Z10 owner, there are some rumors for you as well.

Discuss more in the CrackBerry Forums

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Jun 27, 2013 Digging into how carriers roll out BlackBerry OS updates
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AT&T BlackBerry Z10 10.1 update

Last week, AT&T cut short the rollout of a 10.1 update to the BlackBerry Z10. This is no doubt frustrating for AT&T customers who only have to glance sideways to their Z10-toting buddies on T-Mobile who are enjoying a generous batch of new features. So what’s the deal?

The short answer is that BlackBerry had pushed out the update before AT&T had completed their technical approval process (which is why BlackBerry was the one issuing the statement about it and not AT&T). It sounds like the snag was based on a process formality, and not an issue of some disastrous bug that required a clawback. It's entirely possible that the exact same update will go public with no changes after AT&T's done looking at it. Ultimately, very few users even had the chance to download the update since push notifications weren’t sent out, meaning it was only available to those that had recently rebooted their device or happened to hit their monthly update check during a small window.

Here’s what AT&T told us about their overall device testing process.

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Jun 21, 2013 PSA for AT&T Z10 owners: Your OS 10.1 update is still coming, just not today
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Well that was fun.

The OS 10.1 update that was posted earlier today has since been pulled. While it was live for a few hours this morning, it wasn't actually supposed to be pushed to devices today - at all.

It looks like someone flipped a switch a bit too soon, as BlackBerry has issued the following statement this afternoon:

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Jun 18, 2013 AT&T BlackBerry Q10 available June 21st for $199
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AT&T has finally announced the availability of the BlackBerry Q10. The long-awaited device will be available in stores and online June 21st for $199 on a two-year contract.

This just leaves Sprint out of the Q10 game for the time being as AT&T joins both Verizon and T-Mobile with the Q10 in the US.

The Q10 went up for preorder with AT&T not too long ago and devices are slated to be shipped today, so if you snuck in a preorder already, you may very well land a Q10 before launch day. If you don't want to wait another 3 days, you can still preorder online as well

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Jun 14, 2013 AT&T ramping up for the BlackBerry Q10 - Demo units arrive, employees receive devices
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Although AT&T has been rather silent about their actual release date for the BlackBerry Q10, it's looking as though it's not all that far off now. We've received quite a few emails today alone letting us know that demo units have arrived and just like the BlackBerry Z10, some employees are being handed units for personal use. Rumor has it pegged for June 21st, but we'll see how that pans out.

Preorders for the device are still underway having begun back on June 5th with pricing set at $200 with the usual 2-year contract. At this point, it's looking as though Sprint will be the very last carry to offer the device, assuming they don't come from out of nowhere and magically start shipping the device before AT&T.

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Jun 05, 2013 AT&T BlackBerry Q10 now available for preorder; Devices shipping June 18th
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If you're a prospective AT&T BlackBerry Q10 owner you'll be happy to know that their preorder page has finally gone live. It's been a long time coming but it's good to finally see the Q10 making the rounds here in the US.

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Jun 04, 2013 AT&T BlackBerry Q10 available for preorder starting June 5th
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That's right AT&T fans - the BlackBerry Q10 will be available for preorder starting tomorrow, June 5th. With T-Mobile being the first to push out the Q10 and Verizon not too far behind, AT&T may take in the prize for third as Sprint is nowhere to be seen. 

AT&T has released a statement noting that the Q10 will be available for preorder at att.com/q10 starting tomorrow. The Q10 will retail for $199 on contract - an official release date will hopefully be available soon.

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May 20, 2013 Register for BlackBerry Q10 updates at AT&T
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Hot on the trail of Verizon and Sprint, AT&T has fired up their own BlackBerry Q10 page as well. While you can't pre-order a device just yet, you can register for email updates to stay in the loop as we get closer to launch. If all goes as planned, AT&T users should be able to pick up a new Q10 in just a few weeks.

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Apr 30, 2013 AT&T trade-in program offers up BlackBerry Z10 for $99.99
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AT&T is stepping things up for potential BlackBerry Z10 buyers. Thanks to their new trade-in program, if you trade in your current smartphone you can receive at least $100 off a number of new devices including the BlackBerry Z10. 

Most devices will net you $100 credit for a new phone, while some newer models can get you even more. So that means if you trade in your current smartphone you can grab a new Z10 for just $99 (down from the $199 retail tag) or less depending on what you're trading in.

So if you've yet to purchase a new Z10, now may be the time to get on it. We know many of you are still holding out for the Q10 to arrive, but there's no telling if the offer will still be valid come launch day. 

Press Release

AT&T Offers Newest Smartphones at 50 Percent-Off with Trade-In of Current Smartphone

DALLAS, April 30, 2013 /PRNewswire/ -- Beginning May 1, consumers who trade in their current smartphone to AT&T* will be eligible to receive at least $100 off the purchase of a new smartphone, including the new Samsung Galaxy® S 4, BlackBerry® Z10 or 32 GB HTC One®.  These devices are normally $199.99 with a qualifying two-year agreement** but, with this limited time promotion, they will be available for $99.99.

This promotion applies to any smartphone AT&T sells, and gives customers access to the latest devices at a fraction of the cost or, in the case of smartphones priced under $99.99**, for free.  To take advantage of this offer, customers are encouraged to visit any AT&T company-owned retail store or participating authorized dealer with their previous smartphone that is no more than three years old and in good, working condition.  In stores, upon trading in their old phone, customers will receive the $100 credit on-the-spot and can use it immediately. ***

Some trade-in phones may have a value higher than $100.  In this case, customers will receive the credit at the higher value.

AT&T offers a broad variety of smartphones that run on the nation's fastest 4G LTE**** network.  AT&T 4G LTE currently covers nearly 200 million people; with plans to expand to cover 300 million people by the end of 2014.  In a report***** by independent testing organization RootMetrics, AT&T's 4G LTE network was called "blazing fast."  The report found AT&T's 4G LTE network delivered the fastest pure LTE speeds in markets where AT&T provided 4G LTE.

"This offer is a great opportunity for AT&T customers to get their hands on the newest smartphones in our portfolio at an outstanding price," said Eric Goldfeld, AVP- marketing management, AT&T.  "With graduation and Mother's Day coming up, people can take advantage of this promotion to surprise someone – or even treat themselves – to one of our hottest smartphones.  The best part is that you'll receive credit for your old phone instantly on-the-spot in AT&T stores."

In AT&T company-owned retail stores, AT&T's Trade-In Program lets customers turn in old wireless phones and receive an AT&T promotional card reflective of the device's trade-in value and condition. Customers can use the card to offset the cost of some of the latest wireless devices or the purchase of other AT&T products and services.***  All devices, including tablets data cards and feature phones – regardless of manufacturer or date purchased – will be considered for trade-in.

Beyond seeing a little more green in their pocket, AT&T customers that use our trade in program are also doing their part to support the company's sustainability initiatives. In 2012 AT&T customers recycled more that 3.1 million phones and broke the world record for cell phones recycled in a one-week period as certified by Guinness World Records.

Switching to a new smartphone has never been easier with AT&T Mobile Transfer, an app that syncs contacts, photos and videos from your old phone to your new phone.  Just visit www.att.com/mobiletransfer to make sure both phones are compatible, download the app and follow the instructions to transfer.

Likewise, setting up your new smartphone is a snap with AT&T Ready2Go, a free service that helps you to easily set up and personalize your device in minutes from the comfort of your personal computer. With Ready2Go, it's easy to set up your email accounts, import your contacts, connect to your social networks and more.

For more information on the AT&T Trade-In Program, visit http://att.com/tradeinprogram.

 

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Apr 23, 2013 BlackBerry Q10 pricing set for $249 on US carriers
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US carriers will be charging more for that QWERTY love

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Apr 19, 2013 AT&T Mobile Minute with the BlackBerry Z10
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Recently AT&T put together a Mobile Minute video for their newly-released BlackBerry Z10. The ad is used by AT&T on social media sites like YouTube, Twitter and Facebook to show off the Z10 and highlight some features in just 60 seconds.

The Mobile Minute runs through a bit about the keyboard, display, BlackBerry Hub, BBM Video and Time Shift camera.

It's actually a really good video that explains a lot on what the Z10 has to offer in just about a minute. A great one to show to your friends or family who may be on the fence about grabbing a new Z10 or just asking you "what's so great about it"? 

Check out the video above and let us know what you think in the comments. 

Thanks Chad!

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Apr 11, 2013 AT&T OS 10.0.10.822 (10.0.10.116) for the BlackBerry Z10 now available
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Lots of BlackBerry Z10 users here in the US are settling in nicely but are always on the lookout for an OS update. We just got word that AT&T is rolling out a new one today that should make for some happy Z10 owners. The update brings us up to OS version 10.0.10.822 (software release 10.0.10.116).

There are a few notes of what's changed such as battery life improvements and support for third-party apps. We can also hope that it fixes a few of the bigger issues like the random reboots that some users have been experiencing. 

If you're on AT&T you should see the update available, but if not go to Settings > Software Updates to check manually. No word on other carriers dropping this OS yet but if you see it pop up be sure to let us know in the comments and we'll update this post as we go.

Now get to it!!

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Mar 30, 2013 BlackBerry Z10 topping Amazon's Hot New Releases list and available for only $149!
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Verizon BlackBerry Z10

If you're shopping around for the new BlackBerry Z10 you will not want to overlook Amazon and Walmart. These retailers have the Verizon model of the Z10 on sale now for $149 and $139 respectively on eligible contract upgrades. Amazon also has the AT&T model available for $149 with contract upgrade. These are really great prices for the BlackBerry Z10, especially if you're already looking to extend your contract or add a new line. We're not sure how long these prices will be around, so better to act quickly if you want to get in on it.

Another bit of super exciting news is that the BlackBerry Z10 has been topping Amazon's list of Hot New Releases for a while now. Of course, there's been debate in the CrackBerry forums as it seems that depending on where you are sometimes you see the Z10 in the #1 position on the hot list, sometimes #7... but we sure do like that #1 spot! Have you seen any other great deals on the Z10? Let us know in the comments if you have, and feel free to hop over to the forums and join the discussion there.

Discuss in the forums

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Mar 25, 2013 CrackBerry Vodcast 001: Sell Like Hell!
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Talking BlackBerry Z10 AT&T Launch, our interview with Thorsten Heins, first impressions of the Z10 by first time BlackBerry owners and more!

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