Are you still waiting for your carrier to release BlackBerry 10.2.1?

By Bla1ze on 17 Feb 2014 09:41 pm EST

Ahh, BlackBerry 10.2.1. For many it has brought a ton of welcomed changes and features to BlackBerry 10 that were missing from previous releases but for a good many others out there it has brought noting but frustration and anger. BlackBerry 10.2.1 went official on Jan 28th and while a lot of carriers released it the day it was announced, there's still a lot out there that have yet to make it available to their customers.

Some very prominent carriers such as AT&T state they're still testing the OS or that it's already been released, while T-Mobile hasn't said much of anything aside from conflicted reports from customer service reps who say it's already available and others who say they've heard nothing about it at all and Verizon, well no one really knows because realistically, they actually started the roll out seemingly by mistake a day ahead of the actual announcement. Sprint can't even muster a response it seems.

In Europe though, it seems most carriers have already pushed the update in one form or another with some even releasing a higher version then what was initially announced. The same has happened in Canada. Canadian carriers such as Rogers, Bell, TELUS and their various subsidies have all managed to release an update or two by now so it really does seem the majority of those remaining are simply U.S. carriers.

Keeping track of all the carriers that have and have not released the OS update is a bit of a daunting task, in part due to the fact that some folks on carriers ostensibly noted to not have released the update HAVE actually received it through various ways, be it after a device wipe or simply by connecting their device to BlackBerry Link. A lot of folks using unlocked devices also have received updates on carriers known to not have released the update and overall, there appears to be no rhyme or reason to the roll out pattern.

For those who have not received the update, there is a number of things to try such as wiping your device, connecting it to BlackBerry Link, checking for updates without your SIM card in your device and for those who REALLY want the update, you can always use one of the autoloaders from the CrackBerry Forums or use Sachesi to perform the update yourself manually. But, not everyone is comfortable with going through such measures for something that should be readily available from every carrier.

With all of that in mind, we figured we'd at least try to crowd source some idea of which carriers have not actually released a BlackBerry 10.2.1 update yet. If you're making use of a carrier purchased BlackBerry 10 smartphone and have not received the update, let us know in the comments. To be fair, this update seems to of have actually been one of the better rollouts of an OS for BlackBerry but alas, that doesn't mean a whole hell of a lot to those still waiting.



Nope I got it from Rogers muahahaha

Posted via CB10


Oh yah. For those that haven't got it try removing the sim (as mentioned in the article). My z10's don't have Sims in them and they got the update.

Posted via CB10


HELL NO! Not waiting for AT&T! Installed 1925 leak and waiting a few weeks to try the latest one.

Posted via CB10


Sachesi is your friend, no need for leaks provided ONE carrier has released the OS for you device model.

234/15 should get you: Bundle (OS: + Radio:

Added bonus - your device won't get wiped.


I bought my Q10 from BB Philippines, use a Smart simcard (Ph network) and staying in Seoul and no update. Still on


I got Globe and I'm on a 2-year contract with it. So far I receive updates :) with the OS

Posted via CB10


I'm still waiting for my carrier to bring out BB10 ....

Open a web shop for devices and see sales multiply themselves!


Nothing from T-Mobile in the US

Posted via CB10


Not quite, Bla1ze is inaccurate here. They have explicitly said that they are working on building Wi-Fi calling into the OS and that this is one reason for the delay, perhaps even the main reason. TM have explicitly said they expect to release in late February and we'll see what happens.

OTOH do Note that I'm just as upset with TM as anyone:

But to be fair things are not quite as ambiguous as Bla1ze makes it sound.


With these guys. Not waiting for 10.2.1, but an official from T-Mobile.

Posted via telegraph


Nothing from T- Mobile Florida.

Tombstone - Combat Vets Motorcycle Assn - WWW.CVMAFLORIDA.ORG


I c you contacted John Legere about him removing BlackBerry off the shelves
Thanks for that blaze

Posted via CB10


His initial answer was useless, so I had to dig in for more. I dunno how much it really helped but glad to try. :)


Thanks for that. Thanks to him for continuing support. And mostly, thanks to those who blitzkrieged his twitter account to show him the BlackBerry consumers are a loyal force.

Posted with my Q10 running


I know, he gave the most hopeless/vague answer I ever seen.
Anyways at least he noticed our concern about him ditching BlackBerry

Posted via CB10


Nope! Got it the first day it was released OTA on Verizon.



I too got it from Verizon on the Z10 but not the Z30. Still waiting...customer service is clueless as to why it was released for 1 and not the other.


What about the Q10 on Verizon?... I have both a Q10 and a Z30 and would love to update them

Beth Mitchell Reed

My coworker stated that he received an email this past Saturday that a software update was available for his Q10 on the Verizon network.

I am still waiting for AT&T to release the update for my Z10.

Posted via CB10


Me too, q10 -verizon ; still Waitng

Posted via Q10

Shannon Stauffer

Me too! I never got the early update but when I woke up January 28th I had a notification to update!


Still waiting T-Mobile USA

Posted via CB10


Still waiting on Sprint.


Don't bother waiting on sprint. Use sachesi and load yourself; I did. *highly recommended*

Posted via CB10


What country and carrier codes did you use? Every time I changed the device on Sachesi to SQN100-4, it changed to USA/Sprint, thus not showing any updates. I was afraid to try any other devices, but if it's working for you, I'd appreciate it if you could tell me what you did. Thanks!

Posted via CB10


Did you try it without the SIM?

For the person on the move - BB10- Pebble


WVberry when using Sachesi, the 100-2,3,4 part doesn't matter. Use one that doesn't change it back to a US carrier. I've done it with both my Z10 and Z30.

Posted via CB10


Great! Thanks for your help. I'll give it a try after work tomorrow!

Posted via CB10


WVberry, with Sachesi, this got me the update for Rogers (on my Verizon Z30). County code 302 carrier 720 device Z30 sta 100-5. Afterwards I deleted a few Rogers apps that it had added.

Posted via CB10


I was able to install it!! Thanks everyone!

Posted via CB10


I have a mac though, So What should I do?

jojo beaconsfield

Once Obama starts bitching ,then maybe!!!


shoot, he bitches all the time about everything.

jojo beaconsfield

He has to focus on updates,lol,HAHA


Hell yeah mate, absolutely right!


Still waiting, refreshing every minute! TMOBILE, hurry!!! What good is a top notch device without the necessary updates to make it work at its best!?!

Posted via CB10


Why wait for your carrier when with a few key strokes you could easily load 10.2.1 onto your device.

There is plenty information in how to use an autoloader. Take your time, backup your device and get going. That way whenever these US Carriers decide to send out an official update, you'll already be well verse in using 10.2.1.

I still can't believe you guys on US carriers put up with this blantent disregard for BlackBerry support.

Posted via CB10


WiFi calling...

Posted via CB10


Still waiting for Verizon to release it for my Q10.


Got it on my VZW Z10, but my wife is still waiting for her Q10. (If only she would put it down for a few hours-- I would Sachesi the damn thing into it).

Posted via CB10

Prem WatsApp

Nice use of Sachesi as a verb. Haven't noticed that one before...

iPhone for me? Scr... ahem Q that! (posted from the latter)


Still waiting for Verizon on Z30

Posted via CB10


Waiting for Verizon on my Z30

Posted via CB10


Same here. Trying EVERY DAY!!!

Posted via CB10


Lmao me too!

Posted via CB10


Same here. Customer service told me they had "notes" for the Z10 but nothing for the Z30. So much for the rumor that it was going to be released a couple of weeks ago. :( I'm tempted to do one of the leaks because I really want 10.2.1. I at least have 10.2.0.

Posted via CB10


Got tired of waiting on Verizon for my Z30, so yesterday updated with Sachesi. Was really easy.

Posted via CB10


Same. Waiting on z30 for Verizon

Posted via CB10

Agustin Aleman

Still waiting on the update for my Z10 on T-Mobile US "/

Posted via My Awesome Z10


Still waiting on AT&T...not surprised. Spoke to support and they had no good response.


Yup, also still waiting on AT&T out here in California

Posted via CB10

Orion Cristopher

Verizon z30 - still waiting. I'm still on

Posted via CB10


What OS are you waiting for? Lol

Posted via CB10


Lol yeah I'm only on 10.2 on my Z30 Verizon

Posted via CB10


Nothing from AT&T...


Nothing from at&t yet, getting frustrated


Still waiting on the Verizon Q10 update.


I have a Z30 and Z10 on Bell that have received their update. A Q10 on Verizon that hasn't.


Try putting one of your Bell SIMS into your Q10, I've known that to work in the past.


Yes it will I did the same in India it worked :)

Posted via CB10


Still waiting on Verizon official. No big rush for me on a leak, but it'd be cool for those uncomfortable with installing leaks to get in on the 10.2.1 action.

Posted with my Q10 running


That's me, Q10 on Verizon and I don't want to install a leak on OS since phone gets used for business a lot. I continue to wait with my 10.1 OS.


No update yet from AT&T Puerto Rico, USA

Posted via CB10


AT&T in the states and no sign of an update.


Q10 on AT&T and no OS 10.2.1 update.


Posted With Either My BlackBerry Q10 Or My Z10 On AT&T


I stop waiting on AT&T,I had my phone unlock then got a Rogers sim no longer am I waiting on AT&T

Posted via CB10


nothing for Sprint on 10.2 yet
down graded from to 10.1 in hopes of the official version coming out in the next few weeks

1925 seemed buggy and a number of things didnt properly work


Still waiting on Verizon Z30.

Posted via CB10


Ugh. Same here!

Posted via CB10


Just checked out John Legere, (CEO if T-Mobile) twitter page most of his recent tweets is all concerning BlackBerry users! We got our point across no to see how long it takes for them to roll the update out.

Posted via CB10


He's full of it. Hanging in Central Park, that's what he was doing. He has no clue what's going on and only a morsel of control. He's feeding BB users BS.


Still waiting for AT&T to release it


Getting tired waiting for AT&T so I went with sideload. It works perfect. I'm glad I did. After install did full restore.


Loaded Bla1ze's autoloader 2141 leak. Thanks sir!

Posted via CB10


Still waiting, really want the latest 10.2.1 features, the PS4 App and the Battlelog App!!! AT&T hurry up!!!

Posted via CB10


I grabbed the Rogers OS as soon as I could. I'm on AT&T. Fiancee got the official AT&T update a couple weeks ago.

Posted via CB10


Both AT&T USA btw using Z10s

Posted via CB10


What state are you in?

Posted via CB10


Still waiting for Verizon. Just switched from Tmobile to Verizon after 11 years, since they aren't showing BB any love. Now they know where my loyalty actually is.


Verizon isn't much better my friend! For what it's worth welcome to Big Red!

Keep The Faith  BlackBerry Q10 


Verizon is the only U.S. carrier selling the Q10, Z10, *and* Z30. That makes them better than T-Mobile. Their plans are more expensive, but their network is more expansive. Tradeoffs...


Will this update include WIFI calling?


What does this mean? I call using BBM Voice. Is this what you are referring to? I'm on AT&T.

lady of the lake

Got my awesome Z30 from Verizon 3 weeks ago and still no update? What's up Verizon? Why don't all Verizon customers have it?

Posted via CB10


Still waiting on TMOBLE US! After that wack Email! they should push the update immediately!

Posted via CB10


Just go with .2141. It is the best OS at the moment



Att sucks. Still 10.1. Can we just get the next update and skip this one? That's how long it has been since att has botched this latest update.

Posted via CB10


ATT never released it yet but I just loaded it with sachesi I couldn't wait

Posted via CB10


Good call. I did the same with Sprint

Posted via CB10


I used unofficial update way, that's work, but I'm still asking this question : why someone like me who own a free sim BlackBerry. can't get the update directly from BlackBerry server, my carrier is 603/ 01.
I simply want to have a simple way to update my device.

Posted via CB via my Z10 )


Waiting for T-Mobile still. Worried that it won't come since BlackBerry 10 phones can't be found in its stores or website in the U.S.

Posted via CB10


Tried the autoloader for my Z10 and it went well. Hardest part was restoring the backup and reentering passwords to email accounts etc. All in all it took a few hours with about one hours time of actual work by me.

10.2.1 is the OS that should have been on the Z10 from day one. And now with real Android integration this is by far the best mobile experience out there. Really.

Posted via CB10


Still waiting on Verizon for the q10 and ATT for the Z10

I am JT

Still waiting on AT&T.

Posted via CB10


Nothing from Verizon for my Q10. Pathetic.

Posted via CB10


Nothing from Telstra Australia.

Posted via CB10

Prem WatsApp

I am patiently waiting, and still enjoy the 10.2 "legacy" call answer screen on my Q10 on Telstra. Much easier on the small screen to pull down.

I got my Z10 on Optus on 10.2.1, and can't quite warm up to the androidish call answer screen. With all the apk loading, I sometimes doubt it's still a Berry, not a Droid.


iPhone for me? Scr... ahem Q that! (posted from the latter)


Still waiting. Verizon oakland ca hurry up mofos

Posted via the Android tab 2(a gift) CrackBerry App! when not on my wht Q10


No update : at&t, Albany, New York

Posted via CB10


I wonder how much Apple is paying the U.S. Carriers to not make the update available.

Posted via CB10


Agreed. There may not be an explicit payment to NOT release it, but I am pretty sure AT&T are making more profit on iPhones, so it is in their financial interests to dissuade people from choosing anything else.


Took the words right out of my mouth.

Posted via CB10


"The waiting is the hardest part."

Q10 on Verizon.

Posted via CB10


I am using TMo on a Canadian Z10 & received the update a week ago. Still nothing from Sprint for my Q10 :(

Posted via CB10


US carriers just sucks ....I feel sorry for the folks there ... How can most of the world have it and US don't? Terrible!!!


I want to go to all US carrier stores and do some gangsta stuff if ya know what I mean!

Keep The Faith  BlackBerry Q10 

Prem WatsApp

Berry in da hood, bro!


At least I managed to press the update button in my local JB Hifi store to upgrade the poor display Z10 on 10. -dare I say- 0.

iPhone for me? Scr... ahem Q that! (posted from the latter)


Waiting for Telstra, Australia

Posted via CB10


Good old T-Mobile USA is holding back.

I guess at least John Legere got a wake up call with all the twitter complaints and sent off some twitter messages himself in support of Blackberry :/

Posted via CB10


Still waiting on AT&T here in the USA. I'm beginning to think it's not going to happen. Nobody cares about BlackBerry any more.

Loving my Q10


Still waiting on Verizon in the US.

Posted via CB10

Jerale Hoard

Still waiting for T-Mobile to release update.

Posted via CB10


Tmobile is delayed cause WiFi calling was having problems. Sounds like the first or second week of March before release.

Posted via CB10

Brian Hope

Still nothing from T-Mobile USA, but used an autoloader for the update. Really not a hassle for me but it shouldn't be this hard to get it through the carriers or OTA.


Waiting for Verizon to update my Q10.


Still waiting on ATT!!!! SOOOOO annoyed. :(


Tmobile not me

Posted via CB10


I have a factory unlocked STL100-3 on T-Mobile USA and I received the update about a week and a half ago.

Posted via CB10


Nothing from T-Mobile USA

Posted via CB10


I couldn't wait anymore so I finally took the risk and installed 10.2.1 using Sachesi. I used the Rogers (Canada) profile and the only issue I have noticed is no WiFi calling but I am not pressed since I don't use that feature anyway.

I still really don't understand why manufacturers are not allowed to directly deploy updates?


Autoloader 4 ALL. Can't believe I'm saying this but, Claro PR hasn't released 10.1 for those on 4G plans, so the 10.2.1 idea seems far-fetched. To be fair, they did rolled 10.1 for the pre paid plans... which I'm not part of. So autoloaders always for me.

Hard core BlackBerry 'er


Still waiting on it for my Verizon Q10.

Posted while peeking and flowing on my incredible BBQ10! 


Still waiting for Cingular in U.S.

Publicado con Zeta Diez


Me and my Z10 still waiting on ATT. Hard to remain a loyal customer. Impatient.

Posted via CB10


Grameenphone from Bangladesh. No update still now. Very disappointing......

Posted via my BlackBerry Z10.


My VzW Z30 remains updateless.

Posted via CB10


T-Mobile USA has not rolled out an update, unless your device was originally unlocked.

Posted via CB10


Nothing T-Mobile USA. Sad story. Running leak .1925 though.

Posted via CB10


Nothing yet for my Z10 on at&t

Posted via CB10


Still waiting on ATT. Yes I know Blackberry has pushed it to carriers but Mr. Chen if you are listening Blackberry still has to shoulder some of the blame. You have loyal customers that can't use their phones to their best ability. If Blackberry wasn't in the position it is now you could lean on the US carriers more to get it out.

Spreading the love with my Z10


Nothing from AT&T yet. Always late is the constant for them.

Posted via CB10


I don't think the USA has a decent carrier any more. I'll do whatever hack is necessary to get the updates when they are officially released by another carrier, rather than listen to whatever lame excuses AT&T wants to offer. The current official OS released by AT&T is 10.1. 10.1!!! That's insane!

Testing?!? Puh-leeze. They could have released 10.1MR or 10.2.0 months ago. Most other major carriers have released 10.2.1. Many of us have loaded the software onto our phones in spite of AT&T's need for testing. Now it is thoroughly vetted. Get over yourself and your bloat ware.

Release the software so the average user can enjoy it.

Off my soapbox. Tired of editing out all of the strong language I'd like to use...

Posted via CB10


Nothing from Tmobile on my Z10

Posted via CB10


No update from Verizon for my Q10!


I am a long time Blackberry user and have mostly loved my Z-10. Though in the past I have readily updated my OS with leaks, with this phone I find the update to leaks a little more difficult, especially with having to reset all my login information for each of my connections. It is both tedious and troubling. So, I have been anxiously awaking the release from AT&T for some time for 10.2. I sure would like to see it come along, since I updated to the new BBM, but was unaware it needed the newest version OS. (Is there a way of rolling back to an earlier version of BBM?)

So come on AT&T and get 10.2 pushed out to all of us out here!


It's not on Claro Colombia

Juacas posting via CB10


Unlocked Z10 on T-Mobile... no update.

If necessary, I will do it myself, but if I do I'll need to change carriers because I'm a heavy WiFi Calling user due to lack of coverage at home. It's too bad really, because I really like T-Mobile otherwise.


Att is so slow, how can BlackBerry gain traction when some of the top carriers are so slow. Should honestly just spread the word about leaks on the cb website because half of blackberry users probably don't know anything about it. Maybe more.. I'm done waiting, I've been using leaks for a wile and never looked back.

Posted via CB10


Nope. AT&T updated awhile ago. All is good. Looking forward to 10.3. :)

Posted via CB10


It still hasn't hit T-Mobile carriers I hope they do it soon.

Posted via CB10


Nothing for Verizon, still waiting in Feb, after that, I will change to Z30

Posted via CB10


With T-Mobile...I have a Z10.... no updates...:(

Posted via CB10


Still waiting on Tmobile. Switched for the q10 and have been genuinely disappointed in them.

Posted via CB10


AT&T is still lost in the sauce and they seem to have the update with them.

Posted via CB10


Sprint hasn't released anything for the Q10 (the only new BlackBerry they carry). I check frequently and have asked them multiple times but they claim they know nothing. Very frustrating.

Posted via CB10 on Q10


Use sachesi. I'm on sprint too, and it was a breeze. I highly recommend it

Posted via CB10


nothing from AT&T yet. Extremely frustrated!!

Posted via CB10


Still waiting on ATT.

Q10 \m/

John Denney

Nothing this morning on Att so I used sachesi. Loaded up fine, and because it's an official release, no need to reload apps and email accounts!

Posted via CB10


Nothing from Sprint in the U.S.

Posted via BlackBerry Q10

Boo Boo Boy

Thanks for thinking of us, Bla1ze.

Nothing here in D.C. area for Z30 on Verizon.

Glen Campbell

T-Mobile USA doesn't have it :(

Posted via CB10


Verizon, USA Missing from my Z30 but received on both z10's early.

The BlackBerry Z30 Everybody!

Daryll Davis

Still waiting on Tmobile

Swiped on my Z10


Stopped waiting for AT&T. Used Sachesi for 10.2 and now just yesterday used it to get Rogers I think this is the route I'll take from now on.

Posted via CB10


Yep. Painfully waiting Sprint customer here.

Posted with my CB10 using the power of " Q "


Still running 10.1 on my Verizon Q10. Waiting.. wishing. Lol

Posted via CB10

Alicia Erlich

Still waiting on AT&T here in the USA. I went the Sachesi route to update to 10.2.1.


Come on TMobile USA get your Shit together!!!! :/

Posted via CB10


Nope! I've been on since it was first leaked!!


Nothing from Claro Ecuador even though CB reported that they rolled it out.

Posted from my Z10

Posted via CB10


I've heard that for Q10 they have rolled it it true?


Fuck you T-Mobile!!!

Posted via CB10


Wow! Where's the moderator?

Keep The Faith  BlackBerry Q10 

Prem WatsApp

Some passion here...

iPhone for me? Scr... ahem Q that! (posted from the latter)


nothing from TELSTRA!!!

but i've made a workaround here, i always get the update by using the prepaid voda UK sim..

Prem WatsApp

Or get an Optus one...

iPhone for me? Scr... ahem Q that! (posted from the latter)


Q10SQN100-2/ Verizon Wireless

Keep The Faith  BlackBerry Q10 


I didn't get the update yet and I'm with AT&T

Posted via CB10


My Q10 isn't showing an available update. Not concerned about my Z10. I don't want to mention the carrier but it rhymes with "play D&D".

Z10 (STL 100-3) Superphone with vitamin


I'm still waiting for mine on Verizon for my Q10. My brother got the update for his Z10 from Verizon the week they announced they were releasing it. I tweet, chat and email them every other day with no real response.


AT&T in Texas has not released 10.2.1 as of yet. They said they are testing the update and I told them I am 61, and to hurry every chance they get before I pass away. They didn't think that was amusing...



Posted via CB10 on my Zed10


ROTFLMAO!!!I just love you!I feel you!!

Incurable Q10 Syndrome


LOL! Comment of the day!

Loving My SexyBack Z10!


Removed SIM, still nothing on Tmobile q10 in NY.


AT&T suuuuucks. But I didn't wait, so I can't really complain :)


My Verizon Z10 got it, but I don't even use that phone as its a backup in the drawer and turned off. Only turned on to update.

No update on my Q10 or Z30 with both on Verizon.

Posted via my BlackBerry Q10 or Z30 on VZW from Philly

Sami Dajani

Theres a conspiracy against blackberry. I swear. Either that, or its a company that is actively trying to make its loyal fan base hate it. I have been checking everyday since Jan 28 and everyday I get a fucking green check mark. No bitch I do not have the latest software

Posted via CB10


I thought I was alone!

Z10 (STL 100-3) Superphone with vitamin


I'm still laughing at that. That was pretty good. Spot on haha. Quote of the week. Dam! Lol

Posted via CB10


Verizon should be releasing it for the Q10 sometime this year, at least they mention it in the updated software update pdf:


I've been checking nearly every day since February 4... and... nothing for my Verizon Q10.

Posted via CB10


T-Mobile carrier purchased Z10 and Q10, no update yet... :-(



Hello, am from Paris, France. got the update OTA for my Z10. Got a Z30, and nothing for my beloved Z30. Just a remark. here in France, carriers are not at all up-to-date concerning BBOS 10.2.1. Names like SFR (Vivendi-Universal owned): they keep on delaying the upgrade.
Another major problem: Z30 is not sold here by carriers. So you pay for getting one from UK, unlocked, put you carrier sim inside, everything works but NO OS UPDATE-NEVER, this is the response you get from french carrier. mine, BTW, is B&you (Bouygues Télécom). Would like provide this info, found no customer support service in this country. If someone can get any info about Z30 upgrade to BBOS10.2.1 (official one), please share info. THX

Prem WatsApp

That sounds like Bogus Telecom. No update, no wonder, lol

iPhone for me? Scr... ahem Q that! (posted from the latter)


Well with Verizon they could roll out 10.2 tomorrow or a month from now. It's like being back in the Army, hurry up and wait.


Hey Blaze do you know how many BB10 are currently active on TMOBILE?! TNX

Posted via CB10

BB Super Junior

One word: "autoloader"

Aka S.Jizzle Z30STA100-5/


Got nothing from tmobile usa yet :'(

Posted via CB10


I think the only ones still waiting or those in U.S

Posted via CB10


Not yet on Sprint, I've had my "Q10" for almost a week and am really enjoying it.

arTie's berry "Q10"


I feel sorry for all the Americans, if I was in that position I'd put a leak on my unit or order up a Rogers sim card, I wouldn't be able to handle not having the newest OS

Posted via CB10 on my Zed10


My Carrier is "Globe Philippines". Do they released it already?

Posted via CB10


I get it; the USA is horrible for BlackBerry and the carriers are screwing BlackBerry. I've heard it over & over. What gets me is why announce it in the first place? Mr. Chen apparently heard us according to that one article posted a while back, but he says he's working on making sure every carrier releases the update by the end of February. Then here we are in February, no word from any of the carriers, BlackBerry doesn't say a thing either, and those "We understand your concern..." stupid responses from BlackBerry are also gone. I get that we have a few days until the estimated time (Feb 10-20 for T-Mobile Users), but no word from T-Mobile and no word from BlackBerry.


Still waiting for T-Mobile USA to take their thumbs out of their asses & release the damn update already.

Posted with my T-Mobile USA BlackBerry Q10 via CB10.


I am on AT&T In the USA with a Q10 as of now now update.

Posted via Q10

Manel Ruiz

No update in Vodafone Spain.

No actualizado en Vodafone España

BlackBerry z10


I have the STA100-5 unlocked model running on Tmobile USA and I have Software release Is that the new release? I bought my phone off ebay so I have no clue if that's the newest update


Yup, this is the official release version.

Posted via CB10


Z30 Verizon,I autoloader and all my utilities disappeared and my alarm stopped working. Back on 10.2 :(

Posted via CB10


Have a T-Mobile Q10 and an AT&T Z10; still waiting. Both are running official 10.2.1 retrieved using Sachesi (Rogers 1925 on the Q, Vodafone UK 2142 on the Z). Once official T-Mo and AT&T are available I'll retrieve using Sachesi.

Posted via CB10


Still waiting for Claro (Ecuador).

Posted via CB10


Have your heard when do they going to release it?
¿Has escuchado cuando van a actulizarlo?


I am using Blackberry Z10 STL 100-2 here in india on update yet for my model number...what the hell....

Posted via CB10


AT&T, Z10. No update yet.

Posted via CB10


Z10 from AT&T nothing here as usual. Did update through Sachesi on 2 phones, the 3rd one will do it this week. So far so good!

Z10STL100-3/ on AT&T


Yes, I'm still waiting for 10.2.1 on my Z10 from T-Mobile USA.

Motorola V3xx --> Nokia E63 --> Nokia N900 --> Nokia N9 --> BlackBerry Z10


Sitting on verizon here. Didn't feel like waiting any longer and loaded 2124 with the autoloader to stick it to verizon. They are a multi billion dollar company, the line of "we're still testing it to make sure it works" goes over for about a hot second. Testing should be done BEFORE the release date.

Posted via CB10


How long before the January 28 release date did carriers have the update in hand?


Nope... AT&T sucks so I jumped on 10.2.1 with Sachesi.

Posted via CB10


Still waiting for AT&T. Well, not really; I installed the leak a few weeks back and have been loving my device ever since.

Posted via CB10


No go on T mobile although they have changed their standard "soon" comments on Facebook, stating now that it is in the works and that it will be rolled out sometime over the next several months.

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Still waiting for PCCW in Hong Kong

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AT&T has shown no love as of yet. Tweeted them and got a canned response. They need to step up and be accountable to all of us BlackBerry owners who have stayed with them

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Every time a new app is available for OS 10.2 or newer I post the screen shot of "not available for this device " on the T-Mobile Facebook page.

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Sweet LOL

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AT&T hasn't released a single BB OS 10 update since June of 2013 and there now have been THREE Official Blackberry OS 10 updates.

Why should anyone trust anything AT&T says.

After harassing AT&T people on the phone with multiple calls and even showing up into the store and telling AT&T store employees/managers how much they are failing finally upgraded to the leak OS and loving it.

AT&T is the worst US cell phone carrier and they are biased to All Things Apple with their $14+ billion lock in to sell able iOS products or they owe Apple the money every year.


I bought stl100-2 device from Vodafone UK(pay as u go) and using it in India airtel carrier. No update... pls tell what to do... I installed an autoloader from blackberry developer zone and it dint work well... so reloaded device and it updated to!!! I really need latest 10.2.1.. help me

Posted via CB10 on my z10


Buddy i m also in the same boat....same airtel n BlackBerry Z10 n STL 100-2 in mumbai no update yet.....can you plz add me in ur bbm so that we can discuss it further my pin is pin:24D4EA84...
Plz do add.....

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Quentin Whitney

I updated mine with blackberry link...z10 with verizon

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Nothing from AT&T :( but am running the leak

AT&T Z10


Nothing from AT&T for my Z10... sigh.

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I used autoloader but waited for the 10.2.1 to be available and not the leaks. My z10 stl2 is working like a charm. I don't want to wait as my vendor Id was "0" and I am on Airtel India. My friend with Q10 got his update with the same vendor id and being on Airtel as well. So no point waiting use the autoloader and get over with.

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Verizon, Q10, NO! Verizon Customer Service Technical Support says it may have to do with a legal/liability/security issue or some such nonsense, but they're not sure. Nor do they have any idea when it will release.
It seems that, in terms of percentage of customer base, Blackberry is in the 0% bracket of users, and their efforts are better spent on products people actually use.
Woe to Blackbberry and Verizon. Attitudes like this could doom Blackberry, and will likely cost Verizon some business as well. But, being in such a low bracket probably concerns Verizon as much (or less) as how many warts are on a hedgehog's butt.
Needless to say (but I will anyway), i'm a bit disappointed. I expected Blackberry to push harder for carriers to support the product. Their answer? It's out of their hands because they expect the carriers to deliver.

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Still waiting on AT&T here in the US.

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T-Mobile USA, no update love for my Z10.

Thank You Bla1ze!

Z10 on T-Mobile, 32 GB PlayBook - Posted via CrackBerry 10


Maybe we should let #vzw know we want updates! #BlackBerry

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T- Mobile USA...HELP!!!!!!

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Merica, always # last in BlackBerry 10 updates. Still waiting on T-Mobile to push 10.2 :(

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Still have hopes for TMobile to come through for us die-hard BlackBerry users. Nothing as of yet. Using leak .2141 but I'd love to get WiFi calling back with an official TMobile version.


No update: Verizon, Z30, in Albany, NY(USA)

Posted via CB10


Nothing from T-Mobile USA...


Still waiting on all...

Verizon Z30
Att Z10, Q10



Still waiting on AT&T for the 10.2 on my Z10.

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No update yet from AT&T yet. frustrating


Here in nz hasn't got it just and it is extremely frustrating!! So I just downloaded loaded the latest leak :) love it

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Still waiting on T-Mobile USA. Getting irritated.

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Refused to wait on AT&T. Really believe they are conspiring to get BB off their inventory. I used Sachesi and downloaded and installed it from Rogers. It is working FLAWLESSYLY!!! I even posted the step-by-step process for getting it onto a Q10 device (I have a AT&T BBQ10 and have been running 10.2.1 for almost 2 weeks).


can you send a link to your step by step method?


Had mine for a while via a leak. But my wife hasn't received her official release from T-Mobile US. Sucks cuz they were always the first ones that came out with the newest updates

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Daniel Garcerant Olvera

Ecuador movistar still waiting

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Have you heard when are they going to release it?
Has averiguado cuando haran la actualización...usuario de Claro Ecuador..Z10