This app won't run without Google Play services error on BlackBerry explained

By Bla1ze on 30 Jan 2014 09:34 pm EST

Now that BlackBerry 10.2.1 is out to a wider audience and folks are installing Android apps onto their BlackBerry 10 devices, there has been a ton of Android related questions popping up on the CrackBerry Twitter account and in the CrackBerry Forums. One of the more frequent questions asked comes after folks have installed an Android app that requires Google Play services such as Google Hangouts, Google+, Google Play Music and even some possibly unexpected apps such as Yahoo Weather.

Reason being is that those apps and many others available on Android produce an error message when ran on BlackBerry 10. Something along the lines of  "This app won't run without Google Play services​, which are missing from your phone" or similar. So what are these Google Play services? We'll keep things simple for this post but if you want the full details Android Central has a great write up.

Google Play services provide easy access to Google services and are tightly integrated with the Android OS. In order to provide Google Play services device manufacturers such as BlackBerry have to have their devices tested by Google and approved, BlackBerry has not gone through that process for their Android runtime and as such cannot offer them. This is also why the Google Play Store is not available on BlackBerry 10.

It's important to remember that BlackBerry makes note of this although they don't fully explain it. Plus as Kevin highlighted, they're not advertising the capability anyway. They simply sum it up in the disclaimer that I'm sure you all read, stating that when you install Android apps not all of them may not be supported to their full extent. In some cases, such as with apps that make use of Google Maps, they can use replacement services such as Open Street Maps but no matter how look at it, not every Android app is supported and some of those apps are the ones people really want to use.

So, with all that in mind you're likely wondering if there is anything you can do as a workaround for it. Well, yes and no. For some apps simply having the Google Play Store and Google Play Services APK's installed on your device is enough to 'trick' it into thinking it has full Google Play services. You still won't be able to use the Google Play Store but it will stop the error message from popping up and let you continue on using whatever app it is you're trying to use. Some other apps though can't be fooled so easily and nothing you do will make them work, sadly. Finally, some apps will produce the error but work just fine after dismissing it. Your mileage will vary.

It's not an ideal situation because again some of the apps that produce this error are ones that folks really want but it's something that we'll have to deal with and hopefully after reading this you'll have a better understanding of why it's happening in the first place. It's a bit of a bummer but in the grand scheme of it all, I'd have to say the majority of apps don't require Google Services anyway. It's just a bit frustrating when you do come across them. 


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This app won't run without Google Play services error on BlackBerry explained

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Rather than throw a pity party, why not install a leak?
I did months ago and haven't looked back.
Besides, this party is where it's at!! :)

Um... this.

It's the official anyway so don't worry about it making your device all wonky. I've been running 1925 since it was leaked and my Z30 is a beast because of it.

Posted with a Verizon Z30 running and CB10. [URL="bbmc:C0004F9BB"] My channel with zero subscribers [/URL]

A number of persons running the leak have said they have gotten a small update, I am running the .1925 leak but have not seen anything, I know the upgrade has been released by my carrier because folks are getting it, does that small update really exist or is because those folks my have deleted a needed file.

I'm one of the "persons running the leak" that received a small update. The only thing that changed on my VZW Z10 was the inclusion of two Verizon apps (My Verizon Mobile and Backup Plus Contacts). Nothing else changed. Unless you're passionate about getting these two apps, go directly to the forums and download and install the leak. You'll be glad you did.

As a side note to this post. I noticed when I installed the play services apk, my account settings menu became inoperable.

It took me two days to figure out that this was the cause of me not being able to access my email account settings.

Posted via CB10


Can you please tell me how did you delete google services apk, I have a same issue with email settings.....


Posted via CB10

I just found the Google app services icon, press and hold and hit delete. Rebooted the phone and everything was fixed.

Posted via CB10

Yup waiting on Verizon here too! Fortunately I hear Feb 4 is the expected delivery date.

Yahoo Weather really? LoL

Keep The Faith  BlackBerry Q10 

Me too on Sprint. And when it comes, I'm not going to worry about the 5 apps that I might try that require Google Play services. I don't have them now and am getting along just fine. When I have way more in the app dept than now, I will simply be more than happy with what I have. Heck, already got the sideloaded versons of Google maps and Netflix on 10.1. :)

If you wanna skip a queue, just borrow your friends' or your family a sim from a network that already released the new OS update. Once you get in the network, you will receive the update offer.

I tried mind, and it's work.
I'm in Australia, using Aldi network from Telstra and there wasn't any update. Tried my Optus sim on, got the update immediately.

Posted via CB10

Called verizon and asked when is the z30 getting the update and it may not be until the end of February. But of course the excuse was it would be a couple of weeks because they release in waves. But I got the update on my z10.

Posted via CB10

Depends on which service you're looking to use, but yes, there are a few available

Posted with a Verizon Z30 running and CB10. [URL="bbmc:C0004F9BB"] My channel with zero subscribers [/URL]

Yeah i got that tonight with Google hangouts even after installing both Google store and service apps. Oh well. At least the majority of android apps are working without a glitch. All in loving my Z10 even more.

Posted via CB10

:) Yep - Android apps are only the last resort after you experienced the smoothness of BB native apps.

But though I miss the Weatherzone app ;)

I downloaded gta San andreas and fifa 14 and Nfs most wanted...all works.
Downloaded theme from apkmania the apk file first...and then download the data of the game as parts...part1 part 2 etc...all files in apkmania are you need app called 7 zipper to extract them and after extracting you need to move the extracted files to sd/android/obb..and then open the game...this is the trick I use for games..

Posted via CB10

By the way in Nfs most wanted you can download the data from the game itself no data files out of the game from apkmania need

Posted via CB10

With most apps, you can just click somewhere else on the screen and the message goes away.

Posted via CB10

Still find update even telco already push to other but I still don't get it. Global update didn't work, shame to you BlackBerry

Posted via CB10

I wouldn't shame BlackBerry, I'd call you carrier and say shame on them. There's always other options to tie you over...leak maybe.

Posted via CB10

I do blame BlackBerry: I have an unlocked phone and still no update, despite my provider rolling out the update!
So... BlackBerry's fault...

Posted via CB10

Download the official OS "leak" and install. Problem solved. Now if only I could find that link to share with you. Check the forums, someone's bound to have posted it.

Posted from my awesome HUB enabled  Z10

Or just update through Link....

Posted with a Verizon Z30 running and CB10. [URL="bbmc:C0004F9BB"] My channel with zero subscribers [/URL]

I've encountered this message when using PayPal, but I dismiss the message and it works fine. Essentially, PayPal wants to use Maps to determine my location and subsequently suggest that I visit places that use PayPal services.

If I exit the app and turn on location services, this is not even as issue because PayPal then uses Maps to find appropriate locations. Don't ask me why it works.

I get that this is a major issue for some people, but it's hardly a deal-breaker for me. I have, in total, 30 Android apps on my phone and I couldn't be happier.

I'm z10ing. Yes, I invented a verb.

Quite frankly speaking anything to do with Google makes me want to puke, there are so many issues of breach of privacy associated with Google that I will NOT download any DROID apps outside of BBW and even then still not comfortable with allowing a game , weather or news app etc ,access to my files stored on my device. But it's good for those who are want / need it. I'm on BES10 and know that it's separated/ partitioned but I still don't feel at ease.

Posted via CB10

I leaning towards that at least for now, once I install 10.2.1 I may consider downloading some android apps but I want my Berry to have the most efficient battery life and from what I'm reading in the forums a lot of people are having issues in that area.

Keep The Faith  BlackBerry Q10 

I agree with you wholeheartedly. I don't want Google's trash stinking up my BlackBerry 10 OS. It's the same as sticking a moped engine in a Lamborghini.

I used my Z10 to create this CrackBerry madness!

Yep, no tinfoil hatting here, but hey, if I run Google services on my phone, there's not much that will separate a BB from a Droid from a privacy perspective. All your data will still be collected and forwarded when using these services.

I feel like in essence only the kernel and the UI would be different. QNX instead of Linux, and BB10 cascades instead of Samsungs's Touchwiz or stock Android UI. Google still slurping your data and usage pattern.

Open for correction, not an expert on Android.

iPhone for me? Scr... ahem Q that! (posted from the latter)

I agree 100%. Will not use Google anything on my computer so why would I put my phone in the line of fire for Googles prying into my personal business. It is a sad reality that Google is used by so many unknowing users and they have become a powerhouse in the information business. Well, my information is not up for grabs by them.

Posted via CB10 on my Q10

Sad thing is, you can't really visit any website anymore without a doubleclick tracking cookie, or googletagmanager or googleapis running. Even youtube will do the Google tracking for you. I block most of it with scriptblockers & co. is no exception. Google already follows you around, wherever you go.

iPhone for me? Scr... ahem Q that! (posted from the latter)

Gather all Google names such as,, etc., etc. and resolve them to in your hosts file. Your computer can no longer communicate with them. Since it resolved to localhost where the service can not be found, your browser will reject them immediately without any delay. Just be thorough in the names you put in your host file, Google has a bunch.

Also do the same with other parasitic sites such as Facebook. tracking URLs.

Snapchat wasn't had this problem for me, but it worked after cancellation

However, after sending two snaps the camera won't start. Delete and wait for snap2chat

Posted via CB10

Did anyone try Gapps, aka Google Services Framework? That's the missing piece of the puzzle. Literally.

I used my Z10 to create this CrackBerry madness!

Yes, I've tried it both ways, converting and signing on my computer, which gives an "undefined insertion point" error, and direct installing on 10.2.1, which gives an "internal transaction error"

And the NSA & Co. hooking into the big data stream, too. Welcome, it's post-1984, "no one" has realized yet.

iPhone for me? Scr... ahem Q that! (posted from the latter)

Yeah, like more and more BB developers lock their apps to BBM so you are froced to download it, whether you use it or not.

Even though it's great android apps can be downloaded, I'm waiting until the dust settles. I did get Netflix off Amazon and it works great. I'm a bit lucky I guess, BlackBerry World has everything I need. I can see why people would be frustrated though. In reality, this is bound to take some time to get the kinks out. This is a band aid solution and it's going to come off more times than not. You have to remember that BlackBerry did not mention Android support in their 10.2.1 press release. Think about that for a second. Never the less, 10.2.1 is amazing and I love everything about it.

Posted via CB10

I'm also lucky, as I don't require any apps (yet) that I cannot get through BlackBerry World and so far, my selection of android apps all work.

Posted via CB10

Can we assume that the good people at blackberry are working on this as part of the maintenance release (let's call it Ottawa, a tribute to Canadian city's on line with the Jakarta phone)?

Posted via CB10

I'm on Verizon and my update came on the 28th. You may have to check manually...took a couple of hours to download via ota.

Posted via CB10

While it IS possible to install the google services framework, as someone else said it prevents you from accessing your email account settings and can cause other problems when left on your system.   Unless you really REALLY want the app that requires the services, you are better off just finding an alternative app.

Exactly. They wanted Google to work on their BlackBerry 10 device, so instead of questioning them or making a strong argument against it, I just told them what they needed to complete the process. At the end of the day, though, they will realize that they just forced a perfectly good BlackBerry 10 device to become an Android, and as such, all of the Android problems will follow. Be happy with what you CAN install that doesn't need Google. I do not have Gapps, Vending, Play, Hangouts, or any of that Android nonsense on my phone. It's a BlackBerry 10, and I want it to stay that way. I sideload apps like crazy thanks to the new 10.2.1 update like everyone else, but I don't lament any app that can't be used due to lack of Google services. I delete them right away, because if it needs Google, to me that means it isn't good enough for BlackBerry 10.

I used my Z10 to create this CrackBerry madness!

Hopefully the app developers will read this, say "fuck it" and finally start developing native apps for BB10. U know U want to! !-)

BBW Lovers Unite- OOLONG. The Eye of The OOLONG :C00121B8B

There you go. In essence, that's what I wanna hear. MOAR "Built for BB" apps. Platform needs to get traction. Happy to pay GOOD money for friggin' awesome apps. No remorse, even in the $5 to $10 range, if it kicks.... you know what.

All these complaints and the whingeing "why is this app not free" must stop. Let devs know, BB users have more purchasing power than the average Droidikan, and like to pay for GOOD apps.

Can't wait to get that new QWERTY piece of awesomeness that John Chen promised. Happy with my Q10 in the meantime.

iPhone for me? Scr... ahem Q that! (posted from the latter)

You are absolutely right. If i need anything from any store I have to pay. Why should apps be any different. Why should a developer starve just because we don't know him. It's like BlackBerry. They never charge for anything practically except for the phone. Everyone complains about the price if the device. Once you own a BlackBerry phone you never get gouged at every turn and you don't have to put up with a ton of advertising. Can Google and Apple say the same. I don't think so.

Posted via CB10

Ok Kevin, Blaze or anyone at Crackberry. I've read so much how android and Google are not a safe platform. Just how much danger are we in when we download these apps we can't live without? Please someone be straight with us.

Posted Via Z10 Smarterphone

Google is a data-slurping kraken, that lives and feeds of your data traces, tracks you and profiles you. An advertising company with add-on services built around it. Microsoft at least gave you their software, and you paid for it. With Google, YOU my friend, are the product.

Eric Schmidt (former CEO): "We will move to a Google that knows more about you".

iPhone for me? Scr... ahem Q that! (posted from the latter)

Tried a few attempts to get Google Play Services to work, but too tedious and abit beyond my skill level. Thanks Cobalt for being patient and explaining.

Hope for a simpler option to get Google Play Services on BlackBerry

SNAP2CHAT is the replacement for snapchat and if you find the old bar of snapchat it works without the message popping up.

I am certain that BlackBerry will eventually land a deal with Google and this issue will be history.
I just can't see BlackBerry only taking this thing 9/10th of the way there.

From a POV as an Android Developer more and more will use Google Play Services: it's recommended and many new features (even all around Location Services) are much easier to develop then without.
Also (as an Android Developer) it's much easier to get an update thru Google Play Services then waiting for updates of OS thru Carriers.
The bad thing for BlackBerry users is that BlackBerry cannot deliver the Google Play Services yet because the Runtime isn't certified by Google.
So be warned that some apps after getting an update probably won#t work anymore, because the developer now is using Google Play Services.
Same is with the Maps - only Map API v1 is supported by BlackBerry Android Runtime and replaced by OpenStreetMap.
But as an Android Developer using Map API v2 is much cooler, easier to develop and gives you more features. (For one of my x-platform-customers I had to use a Google Map, but with invisible Layer placing an Image on top. That wasn't possible using Map API v1.)
So expect over the next months more and more apps requiring Maps API v2

Yes: it's great to have a better Android Runtime and this will help to fill the gap in some cases.
I understand why BlackBerry isn't promoting the feature, because the UX is much different from BlackBerry 10.
esp. 10.2.1 has so much cool fine-tuning to the OS, BlackBerry is on the right way to promote this and not the Android Runtime.

So I'm going on to develop native Cascades Applications and this should be the goal for the next years for developers. In the meantime install APKs if really missing something, but it should only be until native apps are available. I hope per ex. for Instagram that iGrann will work on the missing parts, so noone needs the Instagram APK ;-)
Cascades is so cool - just yesterday published 'ekkes Express Charts' which integrates into BlackBerry EXPRESS to allow users smooth workflows not possible on Android or iOS. Thats the way to go.
(Yes, I know it's my very personal POV as native Cascades Develoepr and BBElite ;-)

Screw Google, go fully open-source, use open maps and other community efforts. Yeah, even Bing maps, if you have to.

Anyone noticed how much open-source goodness is in the BB10 browser? Just read the licence.

iPhone for me? Scr... ahem Q that! (posted from the latter)

Yes, Cascades is totally awesome. More of that good stuff, that makes the workflow so wonderful.

iPhone for me? Scr... ahem Q that! (posted from the latter)

BB10 native apps are what we want and thank you for reading your efforts. I installed android apps just to test them and all the big name one like Viber, Instagram etc worked. I know Google maps is an issue, and I can see from your explanation why Apple went it's own way. I personally don't require anything Google, and there are so many good alternatives. People just have to come to realize that. Open Streets, Bing etc are more than enough.

Posted via CB10

So question is - is the current half-baked situation positive or detrimental for attracting new users to BB10 who up to now have been turned off by the infamous 'app gap'?

 Q1o

How about a list of Google Play's top apps (free+grossing) that CAN'T run? Would be a useful time saver.

 Q1o

Unfortunately, it is all the cool and useful apps like Uber, Getaround (and any location based service) that use Google Play. It also shows that the Android runtime is at the mercy of Google. I wonder if Google has ever strategically blocked access to Google Play.

No matter how much blood one gives, there are always those that want the heart too. I hope Blackberry "NEVER" gets into bed with Google.

Posted via CB10 on my Q10

The Official App for Blogger runs great if you install the Google service ask and create an Google account with the Google maps app.
Creating an account directly from the services app not works on my device.

Wenn du mir sagst, was dort draußen richtig ist, werde ich nicht mehr versuchen dich zu küssen... (Sayumi Whisp)

Another app that will not run is the Telus on the go app for watching TV.
The message that pops up is "this app does not run on jail broken devices, sorry "

Posted via CB10

I have tried Strava to no avail, I did have the google services apk installed at the time but Strava was not fooled.

Posted via CB10

How? I got Google Play Services and Google Play Store on my phone and I still can't get passed the error message saying it won't run without Google Play services.

Let's think about this for a moment. Blackberry has gone the extra 100 miles and gave us the ability to use Let's say 90% of the Android apps out there. Now how can we really complain about the few apps that Google has found it necessary to strong-arm control? Was it Blackberry that locked these apps to certain prerequisites? No. So let's thank them for the time and effort they have put into this so far and Boo Google for their narrow mindedness.

Posted via CB10 on my Q10

I've tried both installing GPs via browser (I found the link in a forum's post) and via 1Mobile store, and Hangouts or Google+ still doesn't work. So, who cares about Google apps... There are still plenty of apps (like carrier's app or personal bank app) that work just fine with the new 10.2.1.!

I'm good personally, but I'd like to see this gap closed for the sake of perception and ability for BlackBerry users to say 100% rather than 95% of all android apps work on bb10.

Aka S.Jizzle Z30STA100-5/

Hi, im getting an error message when I got to download and app from the amazon app store, can someone enlighten me how to get around that?

Not for anything would i want a Google app to work on my BlackBerry. Google invasion of privacy is unbelievable. Tracking where i am, tracking my travel patterns, tracking my key strokes...I'm good.
Google apps defeat the purpose of BlackBerry. BLACKBERRY needs to just step its game up(WAY UP) in the app department.

TMobile Z10 running leak 10.2.1.????

I am tmobile also . When are we going to get our update. I mean not that I am in a hurry. Cause I am on a leak, but maybe it would be nice to get carrier bloat ware. Or would it?

Clash of Clans no in App purchasing. After I dealt with the confusion, I almost wish Android runtime was not in the devices. Blackberry push to get developers of great apps to come over. Please. We need built for Blackberry, not a fake install app.

I use a z30 because it is the best device. I choose BlackBerry for its on going security and dedication to such. I am pleased that BlackBerry has produced a runtime that has practically eliminated the app gap, but I also accept the fact that BlackBerry may not be able to be so secure in the event I choose to wander so close to Google. BlackBerry stopped short of the gates to Google. They also refused to adopt android as their OS and built their own. There is a reason for this, and we all know it. Privacy and security is still cherished by BlackBerry. After loading several android apps, the feeling of euphoria has disappeared. I won't use but a few remote controls, so time to start deleting.

Posted via CB10

So who's going to make the official list of apps with Google services ? Not sure I can handle that much responsibility :/


There is a lot of issues over stability and functioning of the device, hope it gets sorted out soon. Especially with Z10 STL100 devices. Hope it gets sorted out soon. Loving the new version of the OS but facing problems as well.

Posted via CB10

And this is why the direct APK installations is still a non-starter for the average consumer. It's arguably a nice feature and workaround for folks who just have to have some Android app, but the recent exuberance over this feature is disproportionate to the market effect it will have for BB 10. The lack of Google Play Services also is why these apps may not provide notifications or automatically prompt you when app updates are available, which makes the apps less compelling.

How about BlackBerry start making BlackBerry Apps. This is what SHOULD be happening and not the current model ( Band Aid ) solution.
Besides , i find it Ironic how BB users diss and dislike Android claiming they would rather use no phone then have android on it, AND YET these same people complain when a ( ANDROID ) app does not work or run to there satisfaction. Just makes me shake my head. Chen needs to address this APP issue because honestly this will NEVER get better if BlackBarry does not have a an APP Store for BB that is comparable to the other 3.

It's all fine and dandy that most people are enjoying using all the new apps but guys at CB please don't forget us that can't run any android apps anymore.. as soon as I got the update on my legit z30 I suddenly cant use any of my existing side loaded apps plus when I download and open APK files it just sticks on processing so my phone is basically much worse and with largely limited apps since the update.. as I can't even open anything I sideload anymore.

PLEASE help us asap, I'm waiting for a fix for this, I'm counting on you guys!


Posted via CB10

The only android app I'm considering is Netflix. Until I get the update, everything stays native and my portfolio of BB native apps cover my needs very well.

Good idea. Google is quicksand and not worth the trouble. Those who pine for it on their blackberry can certainly have it, but to me it's not worth the complications and loss of privacy it brings.

I'm just wondering if BlackBerry could go through the process of testing their devices by Google in odder to offer BlackBerry users a full hybrid experience? How I look at it at the moment with the new update BlackBerry has made huge improvements in running most android apps on the device nearly seamlessly, that is awesome and they are the only one out there to have this option of running other Oss apps ! But if they could expand it to full android capabilities it would give users the opportunity to have access to all of the Android catalogue apps and offer them in the same time the great keyboard, the hub experience and all the Bb10 awesomeness and security BlackBerry is known for plus the bb10 apps store which would make BlackBerry devices having access to a wider app store than any android user !

Posted via CB10

I installed Google Play Services. The one app that is requesting it still does not run. It does not recognize that Google Play Services is on the phone. Most of the Android apps that I installed run perfectly or with small hicups. One message is: "Unfortunately, C2DM has stopped." But, the app (pharmacy) still runs.

Suck my dick u mother fuckers fuck u nothing works after this fuckig update this assberry device is not loading any android app I m suffering since I have done this fucking new update kevin u asshole

Posted via CB10

I will never ever suggest any of my best buddy to bye this crap device always complicated....bloody suckers my hard work penny has been drawn away I can feel it

Posted via CB10

I've been having difficulty in upgrading to new blackberry upgrade. Each time I make an attempt to download the upgrade, I always stuck at around 155MB. There after, my BlackBerry will not be able to connect to the update server. The same story for the past 6days now. RIM should do something about it.
Oluwatosin, Abuja, Nigeria

Why am I able to pay for an app on the Google Play website and choose my Blackberry Z30 as my device (it's listed there) if the app will never work when I download it using Snap??? Even after I purchased it is says right on Google's website that it's compatible with my device.

Hi ! I have a big big big Problem !!! :| how is it possible to my google account to Clash of clans game in my Z10 ?!?!? Plzzzzzz help me ...

Posted via CB10