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12 Comments

Posted by carrera Thursday, Sep 13, 2007 1614 days ago

I think 4.5 rating is a bit misleading. What is most important is the sound quality with all the DSP/Noise reduction and auto volume control features that it comes with. Unfortunately performance is not satisfactory. I have been using it for two days now with my BB 8800 and I am not happy. The design and what comes in the box is really nice but cannot really help with the sound quality!!

 
 
Posted by Anonymous Thursday, Sep 13, 2007 1614 days ago

Great review, not such a great product.

 
 
Posted by mxz700 Thursday, Sep 13, 2007 1614 days ago

I guess that's the tricky thing about ratings. I can't say that I disagree with any of the individual ratings... I'd actually give it a 5/5 on all of the factors except sound quality, which at 3.5/5 is probably fair (maybe would go as high as 3.75).

The ratings given do average 4.5...but yeah, 4/5 might be a better way to look at this headset. Jabra still has room to improve. I have a Jawbone too...which I loved (good sound quality most of the time), and now with time love a bit less....too heavy on the ear and the controls are a pain. It seems to me that every headset has a tradeoff.

 
 
Posted by MMB916 Thursday, Sep 13, 2007 1613 days ago

Thanks for the excellent detailed review, Kasper. Also, great pics!

 
 
Posted by Tim Nicholson Friday, Sep 14, 2007 1613 days ago

I haven't used the series II, but it doesn't sound like the improvements were to sound quality. The thing is absolutely the coolest design ever, but I found the sound quality made it unusable. Granted, I haven't found ANY bluetooth headset or bluetooth speakerphone to actually work well enough to use. I didn't think the sound quality in the car was good enough to even talk to friends, let alone make a sales call with it.

I ended up deciding the Blackberry Pearl is to blame, because I've tried 3 different headsets and they all have the same problem. I figure there is no way that so many people would be running around with BT headsets if they couldn't hear the other person and other person couldn't hear them.

What gives?

 
 
Posted by Kevin Michaluk Friday, Sep 14, 2007 1613 days ago

I think you are onto something here. I just came back to Winnipeg from Florida, and during a discussion there with a couple of BlackBerry users the topic of BlackBerry volume came up. The guys in Florida mentioned that they always keep their BlackBerry headset volume CRANKED to the limit, and they still have trouble hearing people on the other end sometimes. I thought they were crazy!!

I had the exact same device (AT&T Curve, except I run it unlocked on Rogers in Canada), and I have to keep my volume only halfway...the thing is sooo loud it if I crank it my ears hurt. I think part of it comes down to carrier quality. In Canada on Rogers, my Curve is very Loud. Not always the case when roaming on other carriers I guess.

If carrier does impact call volume though, and my experience from this week tells me it does, then there's a good chance that will equally impact headset volume/call quality performance.

 
 
Posted by Anonymous Monday, Sep 17, 2007 1610 days ago

I Dont think mine is a series two, and it also didnt end up coming with a car charger.

But many of the same complaints. I use mine with a Blackberry 7100 of AT&T (Cingular) and volume is constantly at max on both the Jabra and the phone, and still isnt loud enough.

Background noise while on the road (yes, usually doing 70mph+) is unbearable for most people I speak with.

Overall disappointed, really needs more background noise removal/compensation. At least this second gen seems cheaper....otherwise dont bother with this unit.

 
 
Posted by Anonymous Tuesday, Oct 02, 2007 1594 days ago

I have the original JX10 and generally been satisfied with the sound quality. I spend no less than 3 hrs a day on the phone, usually in my car. What's most important to me is outgoing sound quality. I also have used a few motorolla's (most recent is the H500), the nXZEN 5500, Sony Ericsson, and recently bought a Blackberry 655 (actually a plantronics) when I broke my Jabra earpiece for the third time, this time rendering it un-repairable. None compare to the Jabra outgoing sound quality. So I am surprised at the comments about JX10's sound quality, but here's what I found when I first got it.

GF was complaining of low volume and noise. Then I turned off encryption and echo control and she reported back a huge difference. Since then it's been the best performing headset I've owned. Following very disappointing performance from the blackberry 655 (great incoming sound, very poor outgoing, and fragile earpiece/earhook design) I went to the Jabra web site and found they were shipping replacement earhooks for free. Kudos for that and I'll be back on the Jabra as soon as they arrive.

 
 
Posted by rt3020 Friday, Nov 09, 2007 1557 days ago

I have the limited 24kt gold one and it works great I can not only use my BB 8830 with it but at the same time my razor. It will auto find which phone is calling and refind both when done with the call. Everyone tells me it is so clear its like I'm on a land line. I would recommend this unit. I have three other type of Jarbas and they all seem to work the best out there for being clear and not sounding like a speaker phone such as my new never used mini moto one just picked up (it sucks)

 
 
Posted by Boaz Yeger Monday, Dec 31, 2007 1505 days ago

I got the JX10 series 2 as a replacement to my old Plantronics 510. Had no problems to go via pairing, but was surprised (for the bad) to get very low performances.
The quality people are hearing me is less than low (in average) and only for some time I get an OK feedback. The quality of me hearing other is an OK.

When I looked on how BB handle the 510 vs the JX10 the main issue I see is that the 510 has a small headset logo (within the setting -> bluetooth) while the JX10 has the plan blue bluetooth logo next to it.

I played with encryption on/off but no differences.

Any ideas?

Boaz

p.s. I still need to validate the JX10 with a different phone to make sure the JX10 is not to be blamed.

 
 
Posted by Anonymous Tuesday, Feb 19, 2008 1455 days ago

i have a jabra jx10 series 2 i think it is a really good product ill give it a 5 i use it for my playstation 3 and it works with 2 object so when i get my phone im going to hook it up with it and ill be still able to use it for my ps3, also the make or something is so guy that aso disigned vertu's bluetooth headset they look similar and vertu phones r the worlds most expensive phone and its a really good phone i wish i had it its worth thousands and the monthy bills are crazy so ya w/e i think jabra is a good product and i will recommemed it to anyone.

 
 
Posted by the_oc_guy Saturday, Sep 20, 2008 1241 days ago

i can't hear the other person when i use the jabra jx10 series II with my blackberry 8830 (verizon). i don't even bother to use it anymore. so after reading many other comments, i have to wonder if the problem is verizon and not the headset or is it the blackberry and not the headset?