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16 Comments

Posted by Kevin Michaluk Monday, Mar 17, 2008 1425 days ago

I'm actually using this headset right now. Have used most of the big boys - Jawbone, Blueant Z9, everything from Motorola.

This doesn't have the noise cancelling of the Jawbone, and isn't as high-tech as the Z9, but I think Kevin Hill has it right here... very usable and comfortable as a everyday device, not worth full list price but good bang at $70 or less, and I've been ok as far as the ear gel staying in place (use it in the house or car mainly, so it doesn't travel for long in my pocket).

Biggest two thumbs up for me on this one are that a) it says BlackBerry on it (WICKED and OFFICIAL) and b) it's designed to work with the BlackBerry Power Station, which I have. I think if you have a Power Station it's definitely worth getting a headset that fits with it (and I think there's only 3 that do - this one, the Plantronics 655 (non-bb branded version of this) and I think the newer Plantronics Discovery 665 should also fit.

 
 
Posted by artie Monday, Mar 17, 2008 1424 days ago

I've had the 665 for a couple of months now and am very pleased. The only thing is lacking is the "vibrate" that the other (655) has. Instead it flashes, something that can easyly be missed unless you're in the movie theaters or in total darkness somewhere. If I would have known this, I would have chosen the 655 over the 665 just for the "vibrate" function.
Thanks for the review. When I'm wearing it on my ear, I forget It's there because of the compfort and lightness.

 
 
Posted by syclone1978 Monday, Mar 17, 2008 1424 days ago

I have this headset and a BlackBerry Pearl Red 8100. I have tired 12 thats right 12 different bluetooth headsets and they all have 1 of 2 problems I am having with the HS-655.

I can not put the Pearl in my pants pocket and have the headset on my ear and be able to talk to anyone!!!!

1st issue
The headset acts as if not strong signal and gets really gargled and staticy to the point the other person gets upset that they cant here me. If I hold the phone out of my pocket or set it in the cradle the sound is ok.

I have had the pearl and the headset both replaced under what the vendors thought was warranty issues. Yet still the same issue. Any Ideas?

2nd Issue
I have tired the jawbone and alot of different Jabra models and I tried this thinking that the Blackberry name would make it more compatible and solve the 1st issue. However, I get people always telling me that they cant hear me very well and sometimes not at all.
I use it at my desk and I have to talk quite loud for them to hear me. If Im driving in my new SUV, windows up, music off they can barely here me over the road noise (or what I am to assume must be the reason).

I do love the fact that it charges on my Blackberry chargers that I already have.

Any suggestions or similar problems?

 
 
Posted by Anonymous Monday, Mar 17, 2008 1424 days ago

as crazy as they may sound, the problem may lie with your carrier. the phone and the headsets are likely not to blame considering you have replaced all of them. carrier is the last common denominator.

carriers do effect volume. in some parts of the usa, people complain that their devices are quiet. other parts of the country the same device has loud volume. unlock your 8100 and test it on the other gsm carrier and see if it makes a difference. other option for the car is to try a bluetooth speakerphone as that should have more volume.

 
 
Posted by baldheadjim Thursday, Mar 20, 2008 1422 days ago

You are not alone. I experienced similar things with my Treo 700w before switching to 8830 for work. BTW I also own a Blackjack for personal that has bluetooth range problems. I mean the blackjjack must be in my front shirt pocket else there is static. Funny thing is my kids have a sony "gadget" phone that has excellent BT range. I really think certain phone models and headset models have weak radios. I notice that the reviewers rarely discuss range.

 
 
Posted by dmevis Monday, Mar 17, 2008 1424 days ago

Yes, I know that the Rating Scales such as these are not very accurate, but still... pretty much everything Crackberry rates is greater than 4.

I would say that as of March 2008, this Headset does not rate this high of a score. There are better headsets out there.

 
 
Posted by Kevin Michaluk Tuesday, Mar 18, 2008 1424 days ago

When independent writers conduct reviews for CrackBerry.com, the rating categories are there as a guide for all reviewers to follow to make sure there is consistency between review format even though reviews are written by multiple authors (every review should hit on the key points of interest that surround a product or accessory).

I definitely agree that the ratings should not be looked at completely on their own - need to look at them in terms of the context of both the price of the device and in terms of the written review (different reviewers have different exposure to devices on the market - so not always a full comparison to every accessory is available). I do agree that a lot of reviews at CB come up in the 4s - which I don't necessarily disagree with - most of the accessories on the market today are very good (it's an established market...if the product isn't good it's not around for long).

Maybe what we need to look at is the scale of ratings. If most reviews are in the 4s, then a 4.2 vs. 4.4 vs. 4.6 vs. 4.8 vs. 5.0 is similar to saying 1 2 3 4 5. Or maybe we should look at going away from a numbered rating to more of a descriptive rating for each category, and just an overall grade. Sound Quality = Good, Looks = Great, Functionality = Good, Overall = B+. The goal of the ratings isn't to line up the products from best to worst, but to highlight the strengths and weaknesses of each product - and I think the current review rankings do that, even if most fall into a 3.5 - 4.5 range - you can see if it's good sounding product vs ok and relate it to other characteristics of the device (does it look good but sound awful, etc.).

Definitely open to ideas and suggestions though - the goal is always to make the content on this site as helpful to readers as possible. So shoot me your ideas -- on this blog post or send me an email - kevin at crackberry.com

 
 
Posted by artie Tuesday, Mar 18, 2008 1423 days ago

The only time I use the BT, is while I am driving and my 8130 from Sprint is in my pant pocket and works well and other people can hear me fine. I use it on my left ear and the device is in my front right pocket. No problems.

 
 
Posted by syclone1978 Tuesday, Mar 18, 2008 1423 days ago

Switching carriers is not likely for me as I love AT&T, however, I will try something somewhat close and have my friend use my BT on her 8130 from Verizon and see if it is any better.
Granted the phones are not the same nor the same OS but I'd be one step closer to believing its the carrier.

Thanks

 
 
Posted by KT Jenkins Monday, Jul 21, 2008 1298 days ago

Syclone1978, did your friend with the 8130 with Verizon ever try your headset? I am curious. I have the HS655 and the 8130 with Verizon and I am having a couple of issues. Static on my end and callers saying that the phone is going in and out. I also can't have the HS655 too far away from my phone or the static gets really bad.

 
 
Posted by ballinsol14 Wednesday, Aug 13, 2008 1275 days ago

Why did the price of this headset jump $30? I was reading this review and was very excited because tomorrow is my dad's birthday and this is what he wants and it's thirty bucks more expensive than what this review says on CrackBerry

 
 
Posted by Ciacci Friday, Sep 19, 2008 1238 days ago

Just bought mine today for $129, works great, easy pairing, very comfortable and good sound quality. Not sure what the difference is between the 655 and the 655+, but its a quality product.

 
 
Posted by Anon Thursday, Feb 05, 2009 1100 days ago

I've now tried to pair the Plantronics discovery 655 bluetooth headset and have had issues pairing to the Verizon Blackberry Storm.

Disconnects frequently. Have to input the 0000 code frequently. And sometimes it just doesn't pair (or find) at all.

Anyone else having the problem?

Thought it might be an issue with a headset that needed charging, so I've tested that and still see the problem.

Commments?

 
 
Posted by Parampreet Saturday, May 09, 2009 1007 days ago

Along with my BlackBerry Bold, can this be used with my iPhone also ?

 
 
Posted by Anonymous123 Monday, May 11, 2009 1005 days ago

I don't see why not ....

 
 
Posted by Smooth69Style Thursday, Jun 18, 2009 966 days ago

This is very helpful info., I needed to see this because I am thinking of purchasing this. I have been using the Motorola H9, and after awhile I have been having problems with it. This product should be the perfect solution to my problem.